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SimpliSafe Home Security

Home Security Systems, Home Automation, Home inspection

About us

You’d pay a fortune to keep your family safe, but you shouldn’t pay a penny more than $14.99! Most alarms systems seem like a bargain---UNTIL you look at the cost of signing a long-term alarm contract for $30, $40, sometimes even $50/month. Protect your home and your wallet with a SimpliSafe home security system. Our alarm monitoring costs just $14.99/month, and we’ll never lock you into a contract, so you are free to cancel with us anytime. Each year that you protect your family with SimpliSafe, you’ll save up to $420...that’s why the nation’s leading financial expert, Dave Ramsey, recommends SimpliSafe to all his listeners. Try SimpliSafe today! You have nothing to lose---we are so sure you’ll be happy with your alarm that we offer you a three year product warranty and a 60 Day No-Questions-Asked Full Refund Guarantee

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

NO contract, $14.99/month, 24/7 Professional Alarm Monitoring for homes, apartments, or business customers. Protect your property from burglary, fire, carbon monoxide, water damage, or freezing temperatures. Enjoy mobile features with our smartphone app, and alarm activity SMS alerts.

Services we don't offer

SimpliSafe alarms are easily self-installed. Please see our installation video below.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.82,844 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
12%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1851-1875 of 2844 reviews

Elizabeth C.
11/2015
5.0
home security systems
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$14.99

Response from SimpliSafe Home Security
Hello [Member Info Removed], Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Joel H.
11/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: Date of service 9/17/2015 Cost $119
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello [Member name removed] Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Joanne S.
11/2015
5.0
home security systems
  + -1 more
.
Description of Work: It's a do-it-yourself installation, easy enough to do even for someone not as tech savvy. Great system, priced reasonably, and no contract.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from SimpliSafe Home Security
Hello [Member name removed], Thank you for posting your review! I'm glad to hear that you're pleased with your system. Please let us know if there's ever anything we can help you out with!

Richard H.
11/2015
4.0
home security systems
  + -1 more
unknown
Description of Work: Purchased alarm system. Arrived with parts missing. Once I could finally get to a 'live person' they sent out the missing parts. If you call customer service have a good book to read while you live on hold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Response from SimpliSafe Home Security
Hello [Member name removed] Thank you for posting your review! I'm sorry to hear about your missing items. It's great to hear that our customer service team was able to help you sort this out. Though we may occasionally have a higher call volume, we're always working to expand our customer service team and hours, and are helping each customer as thoroughly and quickly as possible. Please let us know if there's ever anything we can help you out with!

Geoff P.
11/2015
5.0
home security systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello [Member name removed] Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Etgar N.
11/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: They replaced a O2 sensor that was malfunctioning free of charge, and also sent me some more command strips to enable me to move a window sensor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello [Member Name Removed], Thank you for posting your review! I'm glad to hear that were able to help you with your Carbon Monoxide detector. Please let us know if there's ever anything we can help you out with!

Keith A.
11/2015
4.0
home security systems
  + -1 more
unknown
Description of Work: Customer support is very helpful and besides a long wait time they helped resolve my issue.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$24.95

Response from SimpliSafe Home Security
Hello [Member name removed] Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Elise E.
11/2015
5.0
home security systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello [Member name], Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Jan S.
11/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: Slow to answer telephone support.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello [Member name removed] Thank you for posting your review. Please let us know if there's ever anything we can help you out with!

Dawn O.
11/2015
5.0
home security systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello [Member Name Removed], Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Charles E.
11/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: They supplied all the necessary equipment to install a home security network. I did the installation myself. It was simple to do and worked like a champ!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from SimpliSafe Home Security
Hello [Member Name Removed], Thank you for posting your review! It's great to hear that your installation went well! Please let us know if there's ever anything we can help you out with!

RAPHAEL M.
10/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: Sent simplisafe alarm system. Easy to install. Easy to add on and upgrade.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from SimpliSafe Home Security
Hello [Member Name Removed], Thank you for posting your review! I'm glad to hear you're happy with the system. Please let us know if there's ever anything we can help you out with!

John B.
10/2015
5.0
home security systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello [Member name removed], Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Sarah B.
10/2015
5.0
home security systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello [Member name removed], Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Ben M.
10/2015
2.0
home security systems
  + -1 more
unknown
Description of Work: I felt like I got refurbished equipment. The base looks used. Also, I was missing a sensor. Overall, it was a disappointment.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0


Response from SimpliSafe Home Security
Hello[Member name removed] Thank you for posting your review. If you have any questions or concerns, we're happy to discuss these with you. We want to make sure that you're completely satisfied with your system. If you still haven't received that extra sensor, please let us know and we'll get it right out to you!

Georg M.
10/2015
5.0
home security systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro
$650

Response from SimpliSafe Home Security
Hello [Member Name Removed], Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Barri H.
10/2015
4.0
home security systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from SimpliSafe Home Security
Hello [Member name removed] Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

George P.
10/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: Great security system for the price. Works well, and SimpliSafe is on it any time it goes off, whether accidental or not. Can't beat the value.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$14.99

Response from SimpliSafe Home Security
Hello[Member name removed] Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Charlene Y.
10/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: They shipped the items ordered. We installed. No other contact.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello [Member Name Removed], Thank you for posting your review! I'm glad to hear that your installation went well. Please let us know if there's ever anything we can help you out with!

Robert K.
10/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello [Member name removed], Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

YU-TANG C.
10/2015
4.0
home security systems
  + -1 more
unknown
Description of Work: Purchased a deal for $199 for a Complete Home Security System
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello, Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Ramona C.
10/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: Date of service:9/5/15 Cost of service:14$/month
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello [Member Name Removed] Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Courtney B.
10/2015
5.0
home security systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello [Member name removed] Thank you for posting your review! Please let us know if there's ever anything we can help you out with!

Connie H.
10/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: The system arrived in a timely manner and was easy to install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$99

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! It's wonderful to hear that your installation went well. Please let us know if there's ever anything we can help you out with!

Larry H.
10/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: Self install system but they provide a lot of helps and instructions. Customer service very responsive

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from SimpliSafe Home Security
Hello [Member Name Removed], Thank you for posting your review! It's great to hear that you have had a good experience with our customer service team. Please let us know if there's ever anything we can help you out with!

Contact information

294 Washington Street, Boston, MA 02108

http://www.simplisafe.com/angieslist

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
6:00 AM - 11:59 PM
Tuesday:
6:00 AM - 11:59 PM
Wednesday:
6:00 AM - 11:59 PM
Thursday:
6:00 AM - 11:59 PM
Friday:
6:00 AM - 11:59 PM
Saturday:
9:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems,
Home Automation,
Home inspection

FAQ

SimpliSafe Home Security is currently rated 4.8 overall out of 5.

Sunday: 9:00 AM - 6:00 PM

Monday: 6:00 AM - 11:59 PM

Tuesday: 6:00 AM - 11:59 PM

Wednesday: 6:00 AM - 11:59 PM

Thursday: 6:00 AM - 11:59 PM

Friday: 6:00 AM - 11:59 PM

Saturday: 9:00 AM - 6:00 PM

SimpliSafe Home Security accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, SimpliSafe Home Security offers free project estimates.
Yes, SimpliSafe Home Security offers eco-friendly accreditations.
No, SimpliSafe Home Security does not offer a senior discount.
Yes, SimpliSafe Home Security offers emergency services.
Yes, SimpliSafe Home Security offers warranties.
SimpliSafe Home Security offers the following services: NO contract, $14.99/month, 24/7 Professional Alarm Monitoring for homes, apartments, or business customers. Protect your property from burglary, fire, carbon monoxide, water damage, or freezing temperatures. Enjoy mobile features with our smartphone app, and alarm activity SMS alerts.
SimpliSafe alarms are easily self-installed. Please see our installation video below.

Contact information

294 Washington Street, Boston, MA 02108

http://www.simplisafe.com/angieslist

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
6:00 AM - 11:59 PM
Tuesday:
6:00 AM - 11:59 PM
Wednesday:
6:00 AM - 11:59 PM
Thursday:
6:00 AM - 11:59 PM
Friday:
6:00 AM - 11:59 PM
Saturday:
9:00 AM - 6:00 PM