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SimpliSafe Home Security

Home Security Systems, Home Automation, Home inspection

About us

You’d pay a fortune to keep your family safe, but you shouldn’t pay a penny more than $14.99! Most alarms systems seem like a bargain---UNTIL you look at the cost of signing a long-term alarm contract for $30, $40, sometimes even $50/month. Protect your home and your wallet with a SimpliSafe home security system. Our alarm monitoring costs just $14.99/month, and we’ll never lock you into a contract, so you are free to cancel with us anytime. Each year that you protect your family with SimpliSafe, you’ll save up to $420...that’s why the nation’s leading financial expert, Dave Ramsey, recommends SimpliSafe to all his listeners. Try SimpliSafe today! You have nothing to lose---we are so sure you’ll be happy with your alarm that we offer you a three year product warranty and a 60 Day No-Questions-Asked Full Refund Guarantee

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

NO contract, $14.99/month, 24/7 Professional Alarm Monitoring for homes, apartments, or business customers. Protect your property from burglary, fire, carbon monoxide, water damage, or freezing temperatures. Enjoy mobile features with our smartphone app, and alarm activity SMS alerts.

Services we don't offer

SimpliSafe alarms are easily self-installed. Please see our installation video below.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.82,844 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
12%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1251-1275 of 2844 reviews

Santiago V.
01/2014
5.0
home security systems
  + -1 more
Very easy to install and very affordable. Monthly monitoring is $15. Much better than the big guys. Also, no contracts with expensive breaking clauses.
Description of Work: This is a self-installed alarm system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! Great to hear that you are enjoying contract-less monitoring. Please make sure to let us know if there's ever anything we can help you out with!

Sharon P.
01/2014
5.0
home security systems
  + -1 more
It was easy to install, doesn't require a land line, and has great features.
Description of Work: It's wonderful to have a great system that doesn't require a monthly contract.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your great review! I'm glad to hear that the installation went well for you. Please make sure to let us know if there's ever anything we can help you out with!

JAMES W.
01/2014
5.0
home security systems
  + -1 more
Compared to other (more expensive) systems this system beats them hands down. You can not beat the system and the price. Buy it! The reason for a latter date of my contact was for a problem that developed, which their excellent service took care of completely. After checking my system from their service dept.,they even sent a new smoke detector free. Monthly cost $14.99 with no contract!
Description of Work: I have had Simply Safe for about 3 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello [Member name removed], Thank you for posting your review! I'm glad to hear we were able to sort everything out and get you up and running. Please make sure to let us know if there's ever anything we can help you out with!

Andrew C.
01/2014
5.0
home security systems
  + -1 more
The installation was effortless. The actual setup was a breeze & the responsiveness of customer service was quick & eager to help. So, in December I ordered another complete system & installed it in our Florida home & again everything went extremely well.
Description of Work: Simpli Safe has to be the best home security company. I installed one in our Austin home in September, 2013.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your great review! I'm so glad to hear that both of your systems were easy to install and are working well for your needs. Please make sure to let us know if there's ever anything we can help you out with!

Nidhi M.
01/2014
4.0
home security systems
  + -1 more
This is a self-install security system and works just fine. Occasional issues with keypad and the key-less remote. Overall it is a decent system and the monthly payments are low.
Description of Work: I used SimpliSafe Home Security

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro
$400

Response from SimpliSafe Home Security
Hello [Member name removed], Thank you for posting your review! We'd be happy to help you troubleshoot your keypad and key chain remote. Just give us a call! Please make sure to let us know if there's ever anything we can help you out with!

Steven D.
01/2014
5.0
home security systems
  + -1 more
Great product. No contract. Keep it with you when you move.
Description of Work: Paid for product and self installed. Monthly fee is $15.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from SimpliSafe Home Security
Hello [Member name removed], Thank you for posting your review! I'm glad to hear you're liking the contract free nature of the system. Please make sure to let us know if there's ever anything we can help you out with!

Marybeth L.
01/2014
5.0
home security systems
  + -1 more
I switched from ADT and am much happier with this system.
Description of Work: Purchased self installed alarm system and alarm monitoring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your great review! Please make sure to let us know if there's ever anything we can help you out with!

Bernard S.
01/2014
5.0
home security systems
  + -1 more
I am extremely happy with our security system from Simplisafe. We have had it for about two months now and we are very impressed with all of the features to date. We are paying for the highest level of service including SmartPhone app access for only $25/month. The equipment was the biggest expense so far but with the deal we got from Angie's List we only had to spend $325 for what we really wanted. They are working on some more features which should be out soon and we are looking forward to having including a glass break sensor and cameras. If anything happens to the system, you will get a text message. Our power flickered off/on and the system texted us immediately that the power went off and came back on. It was so good that my brother has now ordered his own system based on my recommendation and I am going to help him install it (within 15 minutes) this weekend. Again, highly recommend and you can cancel at anytime. They also have a money back guarentee. Hope this review helps you with your decision.
Description of Work: Provided a low cost, high quality Home Security System without a long term contract.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your wonderful review! It's great to hear that you're loving your system! We'll certainly let you know as soon as our new sensors are available. Please make sure to let us know if there's ever anything we can help you out with!

Joleen L.
01/2014
5.0
home security systems
  + -1 more
$249.00 for product cost and $25 per month for 24/7 service.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! Please make sure to let us know if there's ever anything we can help you out with!

Jacqueline P.
01/2014
5.0
home security systems
  + -1 more
The system was extremely easy to install and customer service has always been helpful. Whenever an alarm has been tripped, SimpliSafe has responded immediately. I would highly recommend!
Description of Work: I have been using SimpliSafe since July 2013 and love it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! I'm very glad to hear the installation went well for you, and you're enjoying the quick response time. Please make sure to let us know if there's ever anything we can help you out with!

Carl J.
01/2014
3.0
home security systems
  + -1 more
It works good but they have lied about supposedly having glass break sensors that are coming soon. It's been over 2 years. Would not recommend.
Description of Work: I contacted SimpliSafe Home Security.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$25

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for writing in! We are still in development for glass break sensors. We'll certainly let you know as soon as these are available. Please let us know if there's ever anything we can help you out with!

Jimmy S.
01/2014
4.0
home security systems
  + -1 more
They sold me a system. SimpliSafe does not install. You just buy a system yourself, install it, and they monitor it. So far it has worked great.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,200

Response from SimpliSafe Home Security
Hello [Member name removed], Thank you for posting your review! I'm glad to hear the system is working well for you. Please make sure to let us know if there's ever anything we can help you out with!

Alex B.
01/2014
5.0
home security systems
  + -1 more
Simplisafe provides wireless home security system monitoring. Occasionally the keypad will report that it cannot connect, but that usually resolves itself in a couple minutes. Also, the sensors with the system sometimes report that they cannot be reached, but fiddling with the sensor seems to fix that too.
Description of Work: I used SimpliSafe Home Security

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! It sounds like there may be something causing minor interference around your base station. We'd be happy to help you troubleshoot and get this sorted out! Just give us a call!

Judy H.
01/2014
4.0
home security systems
  + -1 more
Simplisafe has responded to my customer service calls on a number of occasions. They are always friendly and responsive. My only complaint is that they are not available 24/7, and I tend to need them on weekends. None of the calls cost me anything. The monitoring service is inexpensive and works for me.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! We're always working to expand our customer service hours. Please keep in mind that we are also open on Sundays! Make sure to let us know if there's ever anything we can help you out with!

Samuel H.
01/2014
5.0
home security systems
  + -1 more
Simplisafe is a self-installed wireless alarm system using cellular-based monitoring. The service offers two levels of monitoring: basic, for $14.99 per month; and a second tier, for $24.99 per month, which provides text and/or email alerts, remote monitoring by the user, etc. The equipment works well and any technical issues/problems were addressed promptly by Simplisafe.
Description of Work: I used SimpliSafe Home Security

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your great review! Please make sure to let us know if there's ever anything we can help you out with!

David H.
01/2014
5.0
home security systems
  + -1 more
Simplisafe is an Install-It-Yourself home security system. They have varying levels of security. So, check out what suits you the best. I went for the whole tamale. So, I spent about $600 up-front on equipment. Now, I own my whole system and pay $24.95/month for monitoring. The monitoring level I chose includes the ability for me to monitor and control the system via the Internet, as well. Very nice!||It was easy to install the wireless system. They sent me everything I needed and very clear instructions. I had the whole system installed and working in a single day.||The system is easy to use. I got a certificate from them to supply to my insurance carrier for a discount. I love the peace of mind knowing that I have break-in, fire, and CO2 monitoring plus a "panic" button in case I need to get help.|
Description of Work: I used SimpliSafe Home Security

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$24.95

Judith W.
01/2014
5.0
home security systems
  + -1 more
The instructions for the installation, which I did myself, were clear and easy to follow. I installed the four door units and motion sensors and then plugged into my computer to activate. I went online to get the required Police Alarm permit for 30.00. Tested the installation as instructed and then armed it and left the house. Worked as advertised. It lets you know when you arm and disarm the system. Easy. I feel the home is protected, and I am safe inside.
Description of Work: Sent the product as ordered. Well packaged, and everything needed was included. All parts worked well, out of the box.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$259

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your great review! I'm very glad to hear that your installation went well and that you feel protected now! Make sure to let us know if there's ever anything we can help you out with!

David V.
01/2014
5.0
home security systems
  + -1 more
Self installed systems start as low as $230, I think I paid $350 for my system with additional sensors and siren. They answered my questions and have not had a reported problem yet. Price above of $14.99 is monthly price.
Description of Work: I used SimpliSafe Home Security

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$14.99

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! I'm glad to hear that the system is working well for you. Please make sure to let us know if there's ever anything we can help you out with!

James C.
01/2014
4.0
home security systems
  + -1 more
Self install security system. They provide monitoring. I have had to contact them a couple times about issues. Slow to respond to phone calls about issues but generally try their best to help.
Description of Work: I used SimpliSafe Home Security

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello [Member Name Removed], Thank you for posting your review! We are always working to expand our customer service team and hours. Thank you for your feedback. In addition, you can always leave a voice mail, and a representative will give you a call back as soon as possible!

Michelle S.
01/2014
5.0
home security systems
  + -1 more
They are fine. We didn't have any problems or anything. It was easy to set up and didn't require people to come into our house. It was just nice that they guided us by not harassing us. Their price was very reasonable.
Description of Work: We just got the basic security system and monitoring system from SimpliSafe Home Security.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$309

Sharon H.
01/2014
5.0
home security systems
  + -1 more
Installing the system was just as they advertised. Really simple and fast. Would recommend it to everyone. Arrived within a week of ordering it.
Description of Work: Security system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from SimpliSafe Home Security
Hello [Member name removed], Thank you for posting! It's great to hear that you love your system! Make sure to let us know if there's ever anything we can help you out with!

Jennifer J.
01/2014
5.0
home security systems
  + -1 more
They helped me switch out the T-Mobile card for Verizon. Works PERFECTLY.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your great review! I'm very glad to hear that the Verizon module is working out well for you! Please let us know if there's ever anything we can help you out with!

Cheryl L.
01/2014
4.0
home security systems
  + -1 more
SimpliSafe provides a self-install home security system. The instructions are not as clear as they could be - especially for the very novice person. More importantly, when I needed to call the Customer Service Center, it took quite a while to be able to speak to someone.
Description of Work: Self-installed home security system.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
3.0

Yes, I recommend this pro
$200

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting! I'm sorry to hear you had difficulty installing the system. We're always happy to help with any questions you may have. If you are unable to hold for an representative, you can always leave a voice mail and we'll give you a call back as soon as possible!

John P.
01/2014
5.0
home security systems
  + -1 more
The instructions were very easy to follow, and the installation went very well. The cost of the package and monthly monitoring is very reasonable and there is not a long term contract.
Description of Work: Sent me a self install home security system complete with written and computer video instructions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$259

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! It's great to hear that your installation went well. Please make sure to let us know if there's ever anything we can help you out with!

shaun B.
01/2014
4.0
home security systems
  + -1 more
The door sensors didn't quite work out for me. Much bigger than wired sensors so quite a lot more work to install. Overall, though, product quality is about what I expected for the price... it is not fair to compare to systems costing much more so good rating overall.
Description of Work: Product, not a service. Self-install security system.

Rating CategoryRating out of 5
quality
4.0
value
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from SimpliSafe Home Security
Hello [Member name removed], Thank you for posting your review! We'd be happy to help you out finding the best way to use the entry sensor in your home! Please let us know if there's ever anything we can help you out with!

Contact information

294 Washington Street, Boston, MA 02108

http://www.simplisafe.com/angieslist

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
6:00 AM - 11:59 PM
Tuesday:
6:00 AM - 11:59 PM
Wednesday:
6:00 AM - 11:59 PM
Thursday:
6:00 AM - 11:59 PM
Friday:
6:00 AM - 11:59 PM
Saturday:
9:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems,
Home Automation,
Home inspection

FAQ

SimpliSafe Home Security is currently rated 4.8 overall out of 5.

Sunday: 9:00 AM - 6:00 PM

Monday: 6:00 AM - 11:59 PM

Tuesday: 6:00 AM - 11:59 PM

Wednesday: 6:00 AM - 11:59 PM

Thursday: 6:00 AM - 11:59 PM

Friday: 6:00 AM - 11:59 PM

Saturday: 9:00 AM - 6:00 PM

SimpliSafe Home Security accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, SimpliSafe Home Security offers free project estimates.
Yes, SimpliSafe Home Security offers eco-friendly accreditations.
No, SimpliSafe Home Security does not offer a senior discount.
Yes, SimpliSafe Home Security offers emergency services.
Yes, SimpliSafe Home Security offers warranties.
SimpliSafe Home Security offers the following services: NO contract, $14.99/month, 24/7 Professional Alarm Monitoring for homes, apartments, or business customers. Protect your property from burglary, fire, carbon monoxide, water damage, or freezing temperatures. Enjoy mobile features with our smartphone app, and alarm activity SMS alerts.
SimpliSafe alarms are easily self-installed. Please see our installation video below.

Contact information

294 Washington Street, Boston, MA 02108

http://www.simplisafe.com/angieslist

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
6:00 AM - 11:59 PM
Tuesday:
6:00 AM - 11:59 PM
Wednesday:
6:00 AM - 11:59 PM
Thursday:
6:00 AM - 11:59 PM
Friday:
6:00 AM - 11:59 PM
Saturday:
9:00 AM - 6:00 PM