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SimpliSafe Home Security

Home Security Systems, Home Automation, Home inspection

About us

You’d pay a fortune to keep your family safe, but you shouldn’t pay a penny more than $14.99! Most alarms systems seem like a bargain---UNTIL you look at the cost of signing a long-term alarm contract for $30, $40, sometimes even $50/month. Protect your home and your wallet with a SimpliSafe home security system. Our alarm monitoring costs just $14.99/month, and we’ll never lock you into a contract, so you are free to cancel with us anytime. Each year that you protect your family with SimpliSafe, you’ll save up to $420...that’s why the nation’s leading financial expert, Dave Ramsey, recommends SimpliSafe to all his listeners. Try SimpliSafe today! You have nothing to lose---we are so sure you’ll be happy with your alarm that we offer you a three year product warranty and a 60 Day No-Questions-Asked Full Refund Guarantee

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

NO contract, $14.99/month, 24/7 Professional Alarm Monitoring for homes, apartments, or business customers. Protect your property from burglary, fire, carbon monoxide, water damage, or freezing temperatures. Enjoy mobile features with our smartphone app, and alarm activity SMS alerts.

Services we don't offer

SimpliSafe alarms are easily self-installed. Please see our installation video below.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.82,844 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
12%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1226-1250 of 2844 reviews

Dara M.
01/2014
5.0
home security systems
  + -1 more
They sent my security system promptly and were able to help with the installation over the phone. Their dispatchers are courteous and professional
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro
$300

Response from SimpliSafe Home Security
[removed member name] Thank you for posting your review! I'm glad to hear the installation went well. Please make sure to let us know if there's ever anything we can help you out with!

Robert S.
01/2014
5.0
home security systems
  + -1 more
I used SimpliSafe Home Security
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

Response from SimpliSafe Home Security
[removed member name] Thank you for posting your review! Please make sure to let us know if there's ever anything we can help you out with!

Scott S.
01/2014
5.0
home security systems
  + -1 more
This is a DIY install and then SimpliSafe provides you with 24 Hour home monitoring. I have been very pleased with my setup and ease of adding additional components.
Description of Work: signed up for and ordered a SimpliSafe home security system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$366.36

Response from SimpliSafe Home Security
Hello [remove member name], Thank you for posting your review! I'm glad to hear the installation went well, and you're enjoying your system. Please make sure to let us know if there's ever anything we can help you out with!

derek M.
01/2014
5.0
home security systems
  + -1 more
I used SimpliSafe Home Security
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16

Response from SimpliSafe Home Security
Hello [removed member name], Thank you for posting your review! Please make sure to let us know if there's ever anything we can help you out with!

Joseph V.
01/2014
5.0
home security systems
  + -1 more
Best value is a home security system and does exactly what it is supposed to.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
[removed member name] Thank you for posting your review! Please make sure to let us know if there's ever anything we can help you out with!

Chris M.
01/2014
5.0
home security systems
  + -1 more
About $200 to self install an about 1 hour of my time. Very easy to use. Ongoing monthly fee is only about $15 per month
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from SimpliSafe Home Security
Hello [removed member name] Thank you for posting your review! Great to hear the installation went well. Please make sure to let us know if there's ever anything we can help you out with!

BRUCE B.
01/2014
5.0
home security systems
  + -1 more
Inexpensive, self-installed, portable home security system. Equipment came as advertised and was easy to install.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello [remove member name], Thank you for posting your review! Please make sure to let us know if there's ever anything we can help you out with!

Paresh H.
01/2014
5.0
home security systems
  + -1 more
After researching various Home Security options, I went for SimpliSafe and am a VERY Happy user/customer. I would strongly recommend them to anyone and would use this provider in future. It is extremely easy to setup - their website has all the tutorials - you essentially identify all entry/access points in your home incl. windows, doors etc. and purchase sensors and their main unit. You just peel off the stickers and install it on the doors/windows and follow basic instructions on their keypad to set it all up. Their call center is not 24x7 but they are super responsive by email (which works for me).
Description of Work: I used SimpliSafe Home Security.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your wonderful review! It's wonderful to hear the system is meeting your needs well! We're also always working to expand our customer service hours. Please make sure to let us know if there's ever anything we can help you out with!

Anupam S.
01/2014
5.0
home security systems
  + -1 more
They supplied motion and window/door sensors, along with a keypad and base station. It all came in a single large package and it is a credit to the clarity and completeness of the instructions that I was able to install the sensors and have them recognized by the base station all by myself in a few hours. The system works as advertized, and I intend to continue my subscription for monitoring. Highly recommended.
Description of Work: I used SimpliSafe Home Security.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$15

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! It's great to hear that the system is working well for your needs! Please make sure to let us know if there's ever anything we can help you out with!

Fatima N.
01/2014
5.0
home security systems
  + -1 more
I ordered the system online. They offered a great price as well as free shipping. They followed up to make sure everything had gone smoothly. My sister recommended them to me and she was very happy with them as well.
Description of Work: I bought from SimpliSafe Home Security.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! It's great to hear that your system is working well for your needs. Please make sure to let us know if there's ever anything we can help you out with!

Duane B.
01/2014
5.0
home security systems
  + -1 more
Purchased an all wireless, self-install security system online. Simplisafe products are well made and installation is very easy. They walk you through each step... the entire system was installed and tested in about 30 minutes. Email questions were answered within an hour of sending. Basic monitoring service is only $15/month. They offer additional services for a higher monthly fee, but the basic level work for me. They also have smoke, flooding, and freeze sensors you can add on to your system. I had ADT for the past 5 years. Paid way too much. So far, very happy with Simplisafe.
Description of Work: Provided a new alarm system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! I'm very glad to hear that your installation went well, and you were pleased with our customer service! Please make sure to let us know if there's ever anything we can help you out with!

Gerardo P.
01/2014
4.0
home security systems
  + -1 more
Simply Safe is a great idea. Making monitored home alarm systems affordable and easy. The problem I see is that they are not very proactive. If your system goes down, they sometimes send you a message after a week. When testing your system, they might not respond if they are experiencing high call volume. So, how are you supposed to know that your system is indeed working? When the call center responds, they just say "we are the alarm monitoring company"... are they outsourcing their monitoring? I don't know, but it does not seems very professional to answer like that._x000D_|Those are my complaints. _x000D_|The service so far has been good. It was a false alarm, one of the sensors fell due the heat, but they responded as expected. I believe this company has grown a lot, but they haven't grown their team to respond to a bigger number of customers. Yes I would recommend it to you, but with that caveat.
Description of Work: The only time my system has activated they called me and sent the police afterwards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$15

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! If we do not receive your systems weekly automatic test, we will always send you an email notifying you. If we continue to not receive signals, we will contact through multiple phone calls. When you send a test signal, the monitoring center will typically give you a courtesy call, but you can always check this as well right through your customer account. Please make sure to let us know if there's ever anything we can help you out with!

Charles R.
01/2014
5.0
home security systems
  + -1 more
Very simple to install.. they are readily available for phone consults, etc..
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! I'm glad to hear that the installation process went well for you. Please make sure to let us know if there's ever anything we can help you out with!

debra A.
01/2014
5.0
home security systems
  + -1 more
I've set off the system several times and their response is very quick... So far, no need to have sent out a police response but I trust they will if needed.
Description of Work: I bought the system which is wireless which cost about $450. Monitoring is $15 per month for the type of service that I chose.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! Glad to hear you're enjoying the quick response time! Please make sure to let us know if there's ever anything we can help you out with!

john S.
01/2014
5.0
home security systems
  + -1 more
This was a terrific, easy, and affordable DIY solution for home security. Monitoring costs are minimal and the technology works flawlessly. And because it is cell phone based, the monitoring works regardless of power failures and phone system failures.
Description of Work: I used SimpliSafe Home Security .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! I'm very glad to hear you're loving your system, particularly the cellular features. Please make sure to let us know if there's ever anything we can help you out with!

GIL I.
01/2014
5.0
home security systems
  + -1 more
They send the components with instructions and I performed the set up and installation. It was relatively simple. Then I obtained a city permit for an alarm system and activated it. It is totally wireless. They provide ongoing monitoring service for what was $14.95 per month that has since increased to $19.95 per month.
Description of Work: I purchased a wireless alarm system online from Simplisafe. The system consists of a small base station tower, a control keypad and then whatever alarm components one would need such as door contacts, window contact, motion detectors, panic button and etc

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from SimpliSafe Home Security
Hello [removed member name], Thank you for posting your review! I'm glad the installation went well for you. Please make sure to let us know if there's ever anything we can help you out with!

Dulany F.
01/2014
5.0
home security systems
  + -1 more
Sent me package and instructions. I self installed. No problems,
Description of Work: .

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! I'm glad to hear your installation went well. Please make sure to let us know if there's ever anything we can help you out with!

Scott L.
01/2014
5.0
home security systems
  + -1 more
The only issue I had was finding a place for the main station where it would get the best reception, but customer service was very helpful finding a spot. It has worked great ever since.
Description of Work: This is a self install system which was not a problem. You choose where you want the sensors and install it. The system is completely wireless, so no drilling holes or tearing out walls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! I'm glad to hear we were able to help you find the best location for your base station. Please make sure to let us know if there's ever anything we can help you out with!

Chris R.
01/2014
5.0
home security systems
  + -1 more
They are an excellent company for home security. They prevented a break-in to our house, worth every penny.
Description of Work: New Security Sensors and Devices for our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your great review! Please make sure to let us know if there's ever anything we can help you out with!

Debbi M.
01/2014
5.0
home security systems
  + -1 more
We selected their $15/month monitoring and are very pleased with everything.
Description of Work: We ordered the components of the security system and followed instructions for installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! Please make sure to let us know if there's ever anything we can help you out with!

Kimberly H.
01/2014
5.0
home security systems
  + -1 more
This system is super easy to install and use. No landline necessary and its all wireless. You can customize your equipment to fit your budget. They mail it to you and you install it yourself. I feel so much safer now. They call me to let me know if my base unit loses communication with them, which usually means the battery needs replacing. I am very happy with SimpliSafe. It is $250 upfront plus $19.99/mo
Description of Work: I used SimpliSafe Home Security

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! I'm glad to hear that the installation went well, and you now feel much safer with the system in place. Please make sure to let us know if there's ever anything we can help you out with!

Jaymie H.
01/2014
5.0
home security systems
  + -1 more
I purchased a home security system and installed myself. Very easy, only took 40 minutes. |- I pay a monthly fee for monitoring. This too has been great. |- I have recommended them to many others.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! It's great to hear that your installation went well and that you're enjoying the no-contract monitoring. Please make sure to let us know if there's ever anything we can help you out with!

Larry D.
01/2014
3.0
home security systems
  + -1 more
You purchase the equipment, which is a wireless system, at a reasonable price. Then you may choose one of three monitoring plans. No monitoring, theft only or fire, water etc. The theft or intruder only is 15.00 per month. Dollar for dollar it really is not a bad alarm company.$15 per month.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0

Yes, I recommend this pro
$15

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! Please make sure to let us know if there's ever anything we can help you out with!

Alice B.
01/2014
5.0
home security systems
  + -1 more
This is less than 25.00/month compared to another security service used by my friend at 54.99/mo. Completely happy with SimpliSafe and highly recommend their products and services.
Description of Work: Provided security modules specified by myself and installed by myself. SimpliSafe provides the service connection on a monthly basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your great review! I'm very glad to hear you are happy with the monitoring service. Please make sure to let us know if there's ever anything we can help you out with!

Michael H.
01/2014
5.0
home security systems
  + -1 more
Very easy to install. Only complaint I had to use additional adhesive after a few sensor magnets failed to stick properly.
Description of Work: Reliable low cost home monitored protection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! We'd be happy to help you out with these adhesives. Just give us a call! Please make sure to let us know if there's ever anything we can help you out with!

Contact information

294 Washington Street, Boston, MA 02108

http://www.simplisafe.com/angieslist

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
6:00 AM - 11:59 PM
Tuesday:
6:00 AM - 11:59 PM
Wednesday:
6:00 AM - 11:59 PM
Thursday:
6:00 AM - 11:59 PM
Friday:
6:00 AM - 11:59 PM
Saturday:
9:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems,
Home Automation,
Home inspection

FAQ

SimpliSafe Home Security is currently rated 4.8 overall out of 5.

Sunday: 9:00 AM - 6:00 PM

Monday: 6:00 AM - 11:59 PM

Tuesday: 6:00 AM - 11:59 PM

Wednesday: 6:00 AM - 11:59 PM

Thursday: 6:00 AM - 11:59 PM

Friday: 6:00 AM - 11:59 PM

Saturday: 9:00 AM - 6:00 PM

SimpliSafe Home Security accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, SimpliSafe Home Security offers free project estimates.
Yes, SimpliSafe Home Security offers eco-friendly accreditations.
No, SimpliSafe Home Security does not offer a senior discount.
Yes, SimpliSafe Home Security offers emergency services.
Yes, SimpliSafe Home Security offers warranties.
SimpliSafe Home Security offers the following services: NO contract, $14.99/month, 24/7 Professional Alarm Monitoring for homes, apartments, or business customers. Protect your property from burglary, fire, carbon monoxide, water damage, or freezing temperatures. Enjoy mobile features with our smartphone app, and alarm activity SMS alerts.
SimpliSafe alarms are easily self-installed. Please see our installation video below.

Contact information

294 Washington Street, Boston, MA 02108

http://www.simplisafe.com/angieslist

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
6:00 AM - 11:59 PM
Tuesday:
6:00 AM - 11:59 PM
Wednesday:
6:00 AM - 11:59 PM
Thursday:
6:00 AM - 11:59 PM
Friday:
6:00 AM - 11:59 PM
Saturday:
9:00 AM - 6:00 PM