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SimpliSafe Home Security

Home Security Systems, Home Automation, Home inspection

About us

You’d pay a fortune to keep your family safe, but you shouldn’t pay a penny more than $14.99! Most alarms systems seem like a bargain---UNTIL you look at the cost of signing a long-term alarm contract for $30, $40, sometimes even $50/month. Protect your home and your wallet with a SimpliSafe home security system. Our alarm monitoring costs just $14.99/month, and we’ll never lock you into a contract, so you are free to cancel with us anytime. Each year that you protect your family with SimpliSafe, you’ll save up to $420...that’s why the nation’s leading financial expert, Dave Ramsey, recommends SimpliSafe to all his listeners. Try SimpliSafe today! You have nothing to lose---we are so sure you’ll be happy with your alarm that we offer you a three year product warranty and a 60 Day No-Questions-Asked Full Refund Guarantee

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

NO contract, $14.99/month, 24/7 Professional Alarm Monitoring for homes, apartments, or business customers. Protect your property from burglary, fire, carbon monoxide, water damage, or freezing temperatures. Enjoy mobile features with our smartphone app, and alarm activity SMS alerts.

Services we don't offer

SimpliSafe alarms are easily self-installed. Please see our installation video below.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.82,844 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
12%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1176-1200 of 2844 reviews

pamela S.
01/2014
5.0
home security systems
  + -1 more
I received all the equipment for my alarm system. Instructions were very clear and installation was easy. It is exactly what I expected.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Dennis R.
01/2014
5.0
home security systems
  + -1 more
Had a small problem getting it up and connected online, and they assisted over a phone line very adequately. Works flawlessly now.
Description of Work: They sent everything ordered off their website.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Angie R.
01/2014
5.0
home security systems
  + -1 more
I purchased my product online after speaking to a representative about which products to buy. It took about 15 minutes to install the security system. It has worked beautifully for a year now. I use the phone app, which is easily to control from anywhere, but I also love that I am not bound to a contract and can take my security system with me if I move.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Rhoda B.
01/2014
5.0
home security systems
  + -1 more
I am very happy with their service.
Description of Work: Simplisafe is an alarm service that is self installed. I installed the alarm and signed up for their monthly monitoring service. It has been excellent. Over the summer I had some difficulties with the alarm because of the sensors' response to extreme heat. Simplisafe was responsive and most helpful. They wrote a letter to the Boston Police Department so that I would not get charged for false alarms, and they sent me replacement equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

John J.
01/2014
5.0
home security systems
  + -1 more
Very happy with the service . Have had just about a year and have had only 2 minor issues with the motion sensors going off for a reason I could not determine. But otherwise, very please with the system. Especially like the functionality of using my cellphone to monitor the system.
Description of Work: I spent a little extra and got several remotes and an extra alarm.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Ronald N.
01/2014
5.0
home security systems
  + -1 more
I purchased and installed system myself. SimplySafe provides monitoring.
Description of Work: I used SimpliSafe Home Security.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$15

Charon H.
01/2014
5.0
home security systems
  + -1 more
I order and it was mailed to me. I set it up and it was ready to go. I'm having a little problem with turning off the part of the alarm that makes the lady talk. But it seems to be working over all .
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

JUDITH L.
01/2014
5.0
home security systems
  + -1 more
It is ongoing. They provide security 24/7. I installed units myself (very easy to do), and now they monitor my security 24/7.
Description of Work: I use SimpliSafe Home Security

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

Carol D.
01/2014
5.0
home security systems
  + -1 more
Simplsafe is a DIY wireless security system using cellular technology, no phone line required, optional monitoring for a modest monthly fee with no contract term. Great system!!! Easy to install, great support.
Description of Work: I used SimpliSafe Home Security

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Julie P.
01/2014
5.0
home security systems
  + -1 more
Easy set up. Customer service is very punctual. Service is affordable. We love it.
Description of Work: I use SimpliSafe Home Security.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$24.99

Robert B.
01/2014
4.0
home security systems
  + -1 more
This is a self installed alarm system. It's fairly easy to do, although it requires a bit of a learning curve. The system was fairly reliable. The only issue for me is that there is no technical support over the weekend. There were a couple of occasions that I needed weekend technical support, just prior to leaving for a trip, and it simply wasn't available: Therefore the B rating.I will probably install the system in the home I just recently purchased. It works well; the monitoring is excellent; it's a good value.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro
$400

Robert F.
01/2014
5.0
home security systems
  + -1 more
Simplisafe is a complete security system that is wireless and easily installed by the user. Their monthly rate for monitoring varies but is cheaper than others like ADT. Luckily, I've had no break-ins, but I've accidentally set off the alarm and they've responded very quickly and efficiently. I'm very happy with the system!
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! I'm glad to hear that you are pleased with your system, particularly the quick response time. Please make sure to let us know if there's ever anything we can help you out with!

Robert J W.
01/2014
5.0
home security systems
  + -1 more
I purchased the components for the security system and installed them according to the instructions. The components were delivered promptly, the installation was easy, and there were no problems with the install or subsequently with the monitoring. The initial cost is reasonable, the monitoring cost is very reasonable, the range of sensors is good and expanding. The response of the monitoring service to alarms is excellent. | |The only problem with these wireless systems is that all of the sensors are battery powered. After a year or so, the batteries need to be replaced. Error messages appear on the keypad, so you can figure out which sensor(s) need batteries, which is good. The replacement ranges from easy to somewhat difficult depending on the sensor involved, but it is always kind of annoying.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

michael D.
01/2014
5.0
home security systems
  + -1 more
They monitor my house for water leaks and burglary. I am very satisfied with the price and the product.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14

Response from SimpliSafe Home Security
[member name removed], Thank you for posting your review! I'm so glad to hear that the system is working well for you, and that you are enjoying the environmental features as well as the burglary alarm! Please make sure to let us know if there's ever anything we can help you out with!

Mary K.
01/2014
5.0
home security systems
  + -1 more
I shopped around for a home security system & decided on a wireless system. Meaning, I could install it myself without any electrical work. It was very easy & functions just as well as a wired system. The monthly fees beat the competition, and there's not contract. I can move, taking the system with me, leaving it behind or cancel at any time, with no fees. I will say that buying all the equipment up front was expensive, but it's mine to keep & rearrange as my home changes. | |Each time I've set the alarm off, accident, dog-sitter etc. Their dispatch immediately call me to make sure all is well, then cancel their call to 911 after confirming my ID. Whenever I've had issues with smoke detectors etc. I've gotten replacements shipped free, and quickly. | |Highly recommended.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello [remove member name] Thank you for posting your great review! It's great to hear that you are loving the flexibility of your system. Please make sure to let us know if there's ever anything we can help you out with!

Mariana F.
01/2014
3.0
home security systems
  + -1 more
Here is what I wish someone would have told me about SimpliSafe before I purchased it. The cons first: 1. The base station is very quiet (much quieter than any other security system I have ever seen. So, if you have a house larger than 1500 square feet, you will probably not hear door chimes. THIS IS A HUGE DEAL and one of the main reasons I purchased an alarm system in the first place -- so I could hear if a door is opened. 2. The key pads ding when you set the alarm, but will not make a sound when you enter the house. I think that would alleviate problem 1. 3. Glass break sensors do no exist (yet) even though they have been working on it for a very long time. 4. No after-hours costumer service. 5. Any additional components you need are relatively expensive. Even window decals can be considered an additional component and their yard signs do not come with a stick. Here are the pros: 1. Couldn't be easier to install. 2. Monitoring fees are much lower than their competitors and not having a contracts is great. 3. They sell refurbished systems on their website and they are ~20-30% off regular prices. That being said, I'm pretty convinced that I will end up keeping my system. The one thing I'll have to do is buy door chimes from my local hardware store and eventually an extra siren. I would encourage you to check out their user forums before purchasing.
Description of Work: I bought a system through their website.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$260

JOHN N.
01/2014
5.0
home security systems
  + -1 more
Self installed system. The system is wireless and easy to install.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! Please make sure to let us know if there's ever anything we can help you out with!

Richard C.
01/2014
5.0
home security systems
  + -1 more
Good economical method to provide security to your home. Anyone can install the equipment. They call every time I test the system. They also let me know in advance if something is not wrong. By far the best security system for the money.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello [Member name removed], Thank you for posting your review! I'm so glad to hear that you are enjoying your system, particularly the pro-active customer service. Great to hear! Please make sure to let us know if there's ever anything we can help you out with!

Thomas J.
01/2014
5.0
home security systems
  + -1 more
I am extremely satisfied with SimpliSafe and have recommended them to my friends and family.
Description of Work: I purchased a bundle of home security equipment (sensors, motion detectors, key pad, etc.) and installed it myself per their instructions. The installation took no more than 30 minutes. I also enrolled in their monitoring program - the highest level of monitoring provides smartphone access and the ability to monitor status and arm/disarm the system from my phone. There is no contract commitment required for monitoring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Christopher D.
01/2014
5.0
home security systems
  + -1 more
The monthly price of monitoring was also much less than others. Just loved their product.
Description of Work: When we talked with them on the phone, they could actually answer questions we had about their system, unlike other companies that were reading from a script and could not go off script. We ordered everything and it was extremely easy to install ourselves. Also, there was no annual contract, which we needed because we move often.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello [remove member name], Thank you for posting your great review! I'm very glad to hear that your installation went well, and you've had great experiences with our customer service team. I'll certainly pass that along! Please make sure to let us know if there's ever anything we can help you out with!

Janet E.
01/2014
5.0
home security systems
  + -1 more
It was self install system. The directions are easy to follow and I had the system installed in 45 minutes. I chose the "most expensive" option for monitoring (24.99/month) because it allows me to use my smart phone (get text alerts, and turning system on/off). I did a ton of research and SimpliSafe was less expensive even though you need to purchase the equipment.
Description of Work: I used SimpliSafe Home Security

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$350

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! I'm glad to hear you are enjoying the Interactive Monitoring plan. Please make sure to let us know if there's ever anything we can help you out with!

Susan C.
01/2014
5.0
home security systems
  + -1 more
Mine is the "standard" system (burglar alarm with door/window/motion sensors). You install the system yourself. It is wireless and is simple to install. Cost: $14.99 per month. This is "SimpliSafe 1". My only criticism is that this base system can only accommodate one keypad. This is a real pain-in-the-neck if you have more than one entrance in your home (which most of us do!). It was suggested that I use the keychain remote (which comes with the system) but it is bulky, and the 'panic' button on the remote can easily be activated as you place it in your purse when leaving the house! And it's "silent" so you won't realize you've done it until your cellphone rings and SimpliSafe is calling you for your safe word!! ||You can get 2 keypads (and all sorts of alerts--fire, carbon monoxide, flood, etc) if you upgrade to SimpliSafe 2 which costs $24.99/month - still a good deal.
Description of Work: I have a SimpliSafe alarm system in my home.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello (removed member name), Thank you for posting your review! Please keep in mind that if you do upgrade to the SimpliSafe2, you certainly don't have to upgrade to the $24.99 monitoring. You can keep your current plan or change! It's up to you! Please make sure to let us know if there's ever anything we can help you out with!

Monica K.
01/2014
5.0
home security systems
  + -1 more
Very easy to customize and install the system. Easy to use and expand if I want at any time. Not expensive to install nor to have monthly monitoring. No contracts. System can be easily moved to another home.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from SimpliSafe Home Security
Hello (removed member name), Thank you for posting your review! I'm glad to hear you are enjoying the ease of our system! Please make sure to let us know if there's ever anything we can help you out with!

Alfred L.
01/2014
5.0
home security systems
  + -1 more
Very easy to set up, and it works very well. They are costing about half of what I spent before for monitoring, while delivering much more sophisticated and interactive service.
Description of Work: They provided the equipment, monitoring and installation guides.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! Please make sure to let us know if there's ever anything we can help you out with!

Judy A.
01/2014
4.0
home security systems
  + -1 more
I used SimpliSafe Home Security
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from SimpliSafe Home Security
Hello [member name removed], Thank you for posting your review! Please make sure to let us know if there's ever anything we can help you out with!

Contact information

294 Washington Street, Boston, MA 02108

http://www.simplisafe.com/angieslist

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
6:00 AM - 11:59 PM
Tuesday:
6:00 AM - 11:59 PM
Wednesday:
6:00 AM - 11:59 PM
Thursday:
6:00 AM - 11:59 PM
Friday:
6:00 AM - 11:59 PM
Saturday:
9:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems,
Home Automation,
Home inspection

FAQ

SimpliSafe Home Security is currently rated 4.8 overall out of 5.

Sunday: 9:00 AM - 6:00 PM

Monday: 6:00 AM - 11:59 PM

Tuesday: 6:00 AM - 11:59 PM

Wednesday: 6:00 AM - 11:59 PM

Thursday: 6:00 AM - 11:59 PM

Friday: 6:00 AM - 11:59 PM

Saturday: 9:00 AM - 6:00 PM

SimpliSafe Home Security accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, SimpliSafe Home Security offers free project estimates.
Yes, SimpliSafe Home Security offers eco-friendly accreditations.
No, SimpliSafe Home Security does not offer a senior discount.
Yes, SimpliSafe Home Security offers emergency services.
Yes, SimpliSafe Home Security offers warranties.
SimpliSafe Home Security offers the following services: NO contract, $14.99/month, 24/7 Professional Alarm Monitoring for homes, apartments, or business customers. Protect your property from burglary, fire, carbon monoxide, water damage, or freezing temperatures. Enjoy mobile features with our smartphone app, and alarm activity SMS alerts.
SimpliSafe alarms are easily self-installed. Please see our installation video below.

Contact information

294 Washington Street, Boston, MA 02108

http://www.simplisafe.com/angieslist

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
6:00 AM - 11:59 PM
Tuesday:
6:00 AM - 11:59 PM
Wednesday:
6:00 AM - 11:59 PM
Thursday:
6:00 AM - 11:59 PM
Friday:
6:00 AM - 11:59 PM
Saturday:
9:00 AM - 6:00 PM