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SimpliSafe Home Security

Home Security Systems, Home Automation, Home inspection

About us

You’d pay a fortune to keep your family safe, but you shouldn’t pay a penny more than $14.99! Most alarms systems seem like a bargain---UNTIL you look at the cost of signing a long-term alarm contract for $30, $40, sometimes even $50/month. Protect your home and your wallet with a SimpliSafe home security system. Our alarm monitoring costs just $14.99/month, and we’ll never lock you into a contract, so you are free to cancel with us anytime. Each year that you protect your family with SimpliSafe, you’ll save up to $420...that’s why the nation’s leading financial expert, Dave Ramsey, recommends SimpliSafe to all his listeners. Try SimpliSafe today! You have nothing to lose---we are so sure you’ll be happy with your alarm that we offer you a three year product warranty and a 60 Day No-Questions-Asked Full Refund Guarantee

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

NO contract, $14.99/month, 24/7 Professional Alarm Monitoring for homes, apartments, or business customers. Protect your property from burglary, fire, carbon monoxide, water damage, or freezing temperatures. Enjoy mobile features with our smartphone app, and alarm activity SMS alerts.

Services we don't offer

SimpliSafe alarms are easily self-installed. Please see our installation video below.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.82,844 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
12%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1151-1175 of 2844 reviews

Rhonda L.
01/2014
5.0
home security systems
  + -1 more
I searched a great deal for a security system that would fit my needs and have been very pleased with SimpiSafe. You can make it as simple or as complex as your situation allows. It's self-installed with their assistance via phone or internet. They have been quick to respond to any issues and great about explaining things.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Laidy G.
01/2014
5.0
home security systems
  + -1 more
Amazingly easy to install yet an extremely helpful service.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

Brian R.
01/2014
5.0
home security systems
  + -1 more
I have had the system installed for over 3 years now and have been very happy.
Description of Work: SimpliSafe is a wireless DIY installable home security system. I live in a home built in the 1920s so I wasn't interested in a hardwired solution and also didn't want to be committed to a multi-year contract for monitoring. I did a bunch of research and Simplisafe seemed to be the most comprehensive wireless solution available.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Denny K.
01/2014
5.0
home security systems
  + -1 more
I purchased the equipment online and installed it. Very simple to install; anyone could do it. I cancelled with ADT and switched to SimpliSafe. I would do it again. Better equipment at a much better price.
Description of Work: I didn't use SimpliSafe Home Security

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$25

Kenneth S.
01/2014
5.0
home security systems
  + -1 more
You can even add more monitors later. You own the equipment & there are NO CONTRACTS to sign. You can even choose to have or not have it monitored. I HIGHLY RECOMMEND this and even have it listed on my blog page. And customer service has always been great.
Description of Work: Simplisafe is a install it yourself alarm system where you buy only what you need, install it and set it up yourself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$350

Patricia G.
01/2014
5.0
home security systems
  + -1 more
I now pay a reasonable monthly fee (less than $20) for 24/7 monitoring.
Description of Work: I purchased a home security alarm system that was extremely easy to install (DIY).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Gregg H.
01/2014
5.0
home security systems
  + -1 more
You install it. it's easy to do and they monitor it for a monthly fee. I use it 6 months a year when I travel.
Description of Work: home security monitor service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

kenny L.
01/2014
4.0
home security systems
  + -1 more
Easy Self Install with "Command Strips" included. 24 hr monitoring with cell phone text alerts and remote control through your cell phone app for $25 per month or 24 hour monitoring with text alerts (no remote control) for $20 per month or just 24 hour monitoring with phone calls if something goes wrong for $15 or no monitoring at all-you can pick as you go. My original alarm company (using the house phone) was approx $40 per month and if I wanted to upgrade to cellular they wanted to add an addition $60 per month I have far more control through their website and my iphone with SimpliSafe for much less money. You do have to buy the components (see the pricing on the web site)and make sure that there is cellular service in your area. The base unit is the brains of the outfit and it speaks out loud if something is wrong- Recently i installed (with the included command strips) a water module on the base of my refrigerator (because we had a ice maker line break that flooded the house previously). After the installation we accidentally sloshed some water while washing the kitchen floor and the Base unit immediately informed me -repeatedly -that there was a water sensor in trouble while my phone got a text alert and then they called my house to tell me they were receiving a flood alarm. Keying in my pin code in the keypad turned off the alarm. Darn good service if you ask me for $25 a month. The only issue that i have experienced is that on a handful of occasions the base unit told me that it had lost connectivity to the cell company-This is most likely attributed to the cell service. It hasn't happened in months but it obviously can be a problem if there is break in or similar and the base unit is not in contact (you can use a phone line as a backup) This is why I say make sure there is strong cell service in your area and why i gave them a B overall instead of an A (I'd really make it a B+ but that's not an option). Having said all that, when my kid comes home and turns off the alarm system with his unique code and my cell phone lights up to tell me that he's disarmed the system (i.e. he's home safe)something my expensive alarm company could not do I am very glad that I have SimpliSafe watching my house.
Description of Work: Wireless alarm system (cellular)-

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Henri E.
01/2014
5.0
home security systems
  + -1 more
I used SimpliSafe Home Security
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terrence K.
01/2014
5.0
home security systems
  + -1 more
Provided HELP with a few service issues in a timely and professional manner.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Marcus B.
01/2014
5.0
home security systems
  + -1 more
SimpliSafe is an outstanding wireless home security system. I purchased it through an Angie's list offer, and have been very pleased with the results. I recently added several smoke and carbon monoxides detectors and added them all to the system in less than 1/2 hour. The fact that the system is based on cellular service means I don't have to have an active phone or internet connection to be able to secure service.
Description of Work: I use SimpliSafe Home Security

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Conrad B.
01/2014
5.0
home security systems
  + -1 more
I love the system! Reliable, flexible and cheap!
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$450

Hanibal A.
01/2014
5.0
home security systems
  + -1 more
I bought the alarms. With simple instruction. The biggest deal is no contracts. You have three choices for service.
Description of Work: I used SimpliSafe Home Security.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$365

Louisa R.
01/2014
5.0
home security systems
  + -1 more
I am very happy with my system.
Description of Work: I purchased an alarm system from them. It is a self-install, and it works great. 24/7 monitoring. I had a few questions, and they were quick to respond. They were polite and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Reid C.
01/2014
5.0
home security systems
  + -1 more
I self-installed the sensors and fired it up. One device did not work correctly, but they swapped it out for me. The monitoring service works well.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

James D.
01/2014
5.0
home security systems
  + -1 more
I purchased a self install security from them. I considered the come-ons from other companies initially. Their freebies sounded good until you actually looked at what you were getting plus you were locked into a 2-year service contract. The actual equipment they were offering "free" would not have been sufficient for our home and we would have had to purchase a lot of add-ons. While I had not heard of SimpliSafe before the reviews of SimpliSafe were good and I liked their online web site. No contracts. No nonsense. Money back guarantee if you were not satisfied. I could buy exactly what I needed. I did order an additional alarm and 2 more door monitors for the garage door access and also the storage barn after doing the original installation. Wireless installation was as simple and easy as promised. We have the monthly monitoring service for $14.99. When the alarm has been accidentally set off they are in immediate telephone contact with us. My wife likes the system, too. It makes her feel more secure at night. All in all we are very pleased with the system. SimpliSafe delivered exactly what it promised.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Steve Y.
01/2014
5.0
home security systems
  + -1 more
Very easy to do and works very well.
Description of Work: Provided the alarm system an I installed it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Dennis G.
01/2014
5.0
home security systems
  + -1 more
Easy...self-installed security system. Less costly security alternative with good monitoring service. I have been well pleased. All cost information available on web site.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert D.
01/2014
5.0
home security systems
  + -1 more
I recommend SimpliSafe without reservation.
Description of Work: First of all, since SimpliSafe is self-installed my rating of the service is for the monitoring, which is great so far. No contract and low monthly fee, I opted for the full service so I can monitor and administer the alarm system remotely with my phone or tablet. Monthly self test gets quick response from dispatchers. The self install was very easy, no problems. The base unit is cell connected, a big plus. Check if you have T-Mobile coverage, though (Sensorly or RootMetrics will show useful maps). I haven't needed to contact customer service yet, but searching for information on their web support leads me to think they are helpful and responsive to solving problems, based on the replies to other customer questions. For price, ease of install and use, and peace of mind that my home is monitored,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Donald S.
01/2014
5.0
home security systems
  + -1 more
This alarm company sells the individual alarm sensors and the customers install the components themselves. The company also has a 24/7 monitoring service as an extra service and I have that too. The sensors were easy to install. Luckily I have not had a break in so I'm not sure how fast the monitoring service would contact me if a break in were to happen. The cost of the monitoring service is $24.99 per month. The cost of the individual sensors is obtained on their web site, but the cost of the total sensors obviously depends on how many a person needs (for windows, doors, motion etc.)
Description of Work: I ordered sensors and installed them myself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
punctuality
5.0

Yes, I recommend this pro

Karen C.
01/2014
5.0
home security systems
  + -1 more
Customer service answered all our questions. It was very easy to install and is working very well.
Description of Work: We bought their home security system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Brad R.
01/2014
5.0
home security systems
  + -1 more
I did upgrade from basic plan after a few months so that could track who enters home, and control monitor from smart phone.
Description of Work: Provide low cost home alarm service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$25

Edward C.
01/2014
5.0
home security systems
  + -1 more
SimpliSafe is unique in that all the equipment can be installed by the. user. I installed "trips" on all my doors and windows and motion detectors outside and in rooms that I do not enter during the night.|I have their loud alarms inside and out. Everything is wireless.|I set the alarm before I go to bed confident that the alarms will scare off any potential intruder.|I have not signed up for the call center feature so I avoid the monthly fee because it is unlikely the police will arrive in time to make a difference; but I may do this at some future date.
Description of Work: Interior and exterior alarm system.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$600

nadia B.
01/2014
5.0
home security systems
  + -1 more
I have ADT in my main house. I needed an alarm system for the newly constructed basement unit and was looking for something cheaper than the $55 per month I pay currently. I knew I could possibly find something cheaper, but wanted to make sure there was 24/7 monitoring. When I discovered SimpliSafe on Angie's list I was a tad skeptical, but decided to go for it based on the hundreds of reviews. I am also not technically savvy and was concerned about the installation process. I placed the order online (easy to navigage website). My order was promptly shipped the next day and arrived on time. I was pleasantly surprised by how easy installation was. Everything went without a hitch. I activated the alarm and now it is fully functional. I recently recevied an email from SimpliSafe confirming that the basement is now being fully monitered. What a phonemonal company. Easy installation, great service, and 24/7 monitoring for $15! Amazing. It'll only be a matter of time before I dump ADT for SimpliSafe in the main house...I've recommended SimpliSafe to my parents and friends as well so they can replace their old and expensive alarm service...The Angie's List ratings are definitely accurate for this provider!
Description of Work: As all the other reviews mention, SimpliSafe is a self-install alarm system with 24/7 monitoring. I ordered online and needed delivery within two business days before I left for a several week trip overseas. I placed the order online and it arrived on time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

David C.
01/2014
5.0
home security systems
  + -1 more
It is a DIY wireless system that was very easy to install.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

Contact information

294 Washington Street, Boston, MA 02108

http://www.simplisafe.com/angieslist

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
6:00 AM - 11:59 PM
Tuesday:
6:00 AM - 11:59 PM
Wednesday:
6:00 AM - 11:59 PM
Thursday:
6:00 AM - 11:59 PM
Friday:
6:00 AM - 11:59 PM
Saturday:
9:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems,
Home Automation,
Home inspection

FAQ

SimpliSafe Home Security is currently rated 4.8 overall out of 5.

Sunday: 9:00 AM - 6:00 PM

Monday: 6:00 AM - 11:59 PM

Tuesday: 6:00 AM - 11:59 PM

Wednesday: 6:00 AM - 11:59 PM

Thursday: 6:00 AM - 11:59 PM

Friday: 6:00 AM - 11:59 PM

Saturday: 9:00 AM - 6:00 PM

SimpliSafe Home Security accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, SimpliSafe Home Security offers free project estimates.
Yes, SimpliSafe Home Security offers eco-friendly accreditations.
No, SimpliSafe Home Security does not offer a senior discount.
Yes, SimpliSafe Home Security offers emergency services.
Yes, SimpliSafe Home Security offers warranties.
SimpliSafe Home Security offers the following services: NO contract, $14.99/month, 24/7 Professional Alarm Monitoring for homes, apartments, or business customers. Protect your property from burglary, fire, carbon monoxide, water damage, or freezing temperatures. Enjoy mobile features with our smartphone app, and alarm activity SMS alerts.
SimpliSafe alarms are easily self-installed. Please see our installation video below.

Contact information

294 Washington Street, Boston, MA 02108

http://www.simplisafe.com/angieslist

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
6:00 AM - 11:59 PM
Tuesday:
6:00 AM - 11:59 PM
Wednesday:
6:00 AM - 11:59 PM
Thursday:
6:00 AM - 11:59 PM
Friday:
6:00 AM - 11:59 PM
Saturday:
9:00 AM - 6:00 PM