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SimpliSafe Home Security

Home Security Systems, Home Automation, Home inspection

About us

You’d pay a fortune to keep your family safe, but you shouldn’t pay a penny more than $14.99! Most alarms systems seem like a bargain---UNTIL you look at the cost of signing a long-term alarm contract for $30, $40, sometimes even $50/month. Protect your home and your wallet with a SimpliSafe home security system. Our alarm monitoring costs just $14.99/month, and we’ll never lock you into a contract, so you are free to cancel with us anytime. Each year that you protect your family with SimpliSafe, you’ll save up to $420...that’s why the nation’s leading financial expert, Dave Ramsey, recommends SimpliSafe to all his listeners. Try SimpliSafe today! You have nothing to lose---we are so sure you’ll be happy with your alarm that we offer you a three year product warranty and a 60 Day No-Questions-Asked Full Refund Guarantee

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

NO contract, $14.99/month, 24/7 Professional Alarm Monitoring for homes, apartments, or business customers. Protect your property from burglary, fire, carbon monoxide, water damage, or freezing temperatures. Enjoy mobile features with our smartphone app, and alarm activity SMS alerts.

Services we don't offer

SimpliSafe alarms are easily self-installed. Please see our installation video below.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.82,844 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
12%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1101-1125 of 2844 reviews

Fay W.
01/2014
5.0
home security systems
  + -1 more
I purchased alarm system. Installed myself in less than 1hour. Totally wireless. Base station is the size of a small vase. The equipment is mine. If I move it goes with me. Great product for the price. I would recommend this product. No contracts to sign, cancel service anytime. The only thing I pay for is the monitoring service.
Description of Work: I used SimpliSafe Home Security

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Paula W.
01/2014
5.0
home security systems
  + -1 more
Easy to do and very reasonable. I like having the Emergency Button to wear on a chain around my neck in case of falls. At $19.99 a month for BOTH a security system and an alert system it's hard to beat. Also set up "wireless" so there really is no way for a thief to bypass it. |
Description of Work: I purchased the SimpliSafe system and installed myself.

Rating CategoryRating out of 5
quality
5.0
value
5.0

Yes, I recommend this pro
$250

James C.
01/2014
5.0
home security systems
  + -1 more
Supplied home alarm system. DIY installation was very simple.
Description of Work: I didn't use SimpliSafe Home Security

Rating CategoryRating out of 5
value
5.0

Yes, I recommend this pro
$250

David L.
01/2014
5.0
home security systems
  + -1 more
I order a system with sensors for my doors and windows (entry points). Approximate cost for system was ~ $500.00. Monthly monitoring is $15.00. System is wireless with battery backup. Works if power is lost, and also has satellite connectivity with their monitoring service. So far, it has worked fine, and they are very responsive.
Description of Work: I didn't use SimpliSafe Home Security

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Marianne L.
01/2014
5.0
home security systems
  + -1 more
I bought this wireless alarm system for my daughter who was living in a ground floor apt. in Boston. It gave her a sense of security and me piece of mind. We set it up and it worked really well. She hooked into a central security system and paid a monthly rate. I would definitely recommend it!
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

mildred G.
01/2014
5.0
home security systems
  + -1 more
It went very smoothly, and we are not good at installing things.
Description of Work: We ordered the equipment and they sent it. We installed the items.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$350

Ludmila M.
01/2014
5.0
home security systems
  + -1 more
Update: The company has changed the receiver and we are no longer loosing the signal. The service works very reliably now. Great job by their customer service department responding to the issue and correcting it.
Description of Work: SimpliSafe is a home security service. Generally, they are comparable to the more familiar services (like ADT), but considerably less expensive. All equipment was shipped to our home and we installed it. The only issue we have with this service is that the company periodically changes the signal direction, and that takes our control tower out of reach. We have to call them to reset the signal and re-position the tower inside the house. It is an inconvenience, but for the cost of service it's OK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roger G.
01/2014
5.0
home security systems
  + -1 more
The company's tech support is a quick phone call away and they are most helpful.
Description of Work: This product is shipped to the consumer and self-installed.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Cat G.
01/2014
5.0
home security systems
  + -1 more
We installed this system in my daughters home in less than 30 minutes. Working with the company to set up the passwords and tests was quick and easy. The system is working just great and the company was fast to contact when a door blew open setting off the alarm. This is much less expensive than the "wired" systems, can be moved and taken with you to a new place, is easy to install and monthly monitoring is very reasonable. We will definitely be using them should we need another system.
Description of Work: Simplisafe is a wireless alarm system that you can easily install yourself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

JAMES D.
01/2014
5.0
home security systems
  + -1 more
The service rep talked me through the process in a very professionla manner. Great service and super monthly service rate.
Description of Work: I had problems resetting my system .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynn D.
01/2014
5.0
home security systems
  + -1 more
This is a great company with very reasonable prices. Highly recommend them!!
Description of Work: They sent me the components and I installed them...very very easy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

Kathi C.
01/2014
5.0
home security systems
  + -1 more
Installing the wireless system and sensors was amazingly easy. There is no ongoing contractual requirement, which means that I can cancel at any time if I am dissatisfied. I have had the service for over a year and feel that it is a terrific bargain compared to other security systems.
Description of Work: I purchased and installed home security sensors from Simplisafe and signed up for their home security monitoring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14.99

Joseph M.
01/2014
5.0
home security systems
  + -1 more
We ordered the security system for my daughter's apartment in Philadelphia. The system is not hard wired, so portability was a plus. The system is easy to install and manage. The only issue that we had was that the system can only be ordered to be delivered through the mail. The SimpliSafe distribution center is only a short distance from my home, but we needed to pay for shipping because the system cannot be purchased retail or picked up in person (at least at that time).
Description of Work: SimpliSafe provides security systems for user installation and do not install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Lawrence N.
01/2014
5.0
home security systems
  + -1 more
This is a home security system you install yourself. It doesn't take the 15 minutes that they claim but with 2 phone calls to them, it took about 2 hrs. It's battery powered, so there's no wiring. For one version, the alarm sounds if there's a break-in. For $15 per month, they monitor it and will call the police if you don't respond with password when they call. It's much cheaper than the competition such as ADT which is about $35 per month. I've had it about a year and I'm quite satisfied with it.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

John G.
01/2014
5.0
home security systems
  + -1 more
They corrected a text messaging response problem. it took several phone calls to have the problem corrected but I was also dealing with my telephone provider and the coordination between both companies is what took a couple calls. It was SimpliSafe that finally fixed the problem.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Chris C.
01/2014
5.0
home security systems
  + -1 more
If you can program an alarm clock, you can handle a SimpliSafe system. Support has been good.
Description of Work: Great product and a the monitoring fee can't be beat. Install is pretty quick and intuitive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Phillip H.
01/2014
5.0
home security systems
  + -1 more
Customer service, when needed, has been prompt and helpful.
Description of Work: SimpliSafe is a self-install system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roy H.
01/2014
5.0
home security systems
  + -1 more
Easy to install. If she does not test the system periodically, they call her to see if the system is still functioning properly. One piece of hardware failed in November, and SimpliSafe sent a new one quickly. Everything else is working well. My last contact was only to update billing info.
Description of Work: We installed SimpliSafe in my mother's house a year and half ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian B.
01/2014
5.0
home security systems
  + -1 more
HEARD ABOUT SERVICE ON SEAN HANNITY RADIO PROGRAM--- WENT ON THEIR WEBSITE-- RECEIVED EVERYTHNG I ORDERED WITHIN A WEEK-- INSTALLED SYSTEM IN HALF HOUR-- THERE IS NO CONTRACT-- WE DID NOT ORDER MONITORING FOR THREE WEEKS WHILE WE GOT USED TO SETTING ALARM-- ONCE WE ORDERED MONITORING-- ABOUT $25/MO WE HAD A FALSE ALARM MY WIFE SET OFF AND POLICE WERE SENT AND MY FRIEND WAS CALLED--- SO WE KNEW IT WORKS--- TWO FALSE ALARMS A YEAR ARE NOT CHARGED FOR | WE FEEL VERY SECURE NOW WHETHER WE ARE AT HOME OR AWAY.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Bryan Y.
01/2014
5.0
home security systems
  + -1 more
Excellent security system. Easy to use and set up. Low monthly fees. Great customer support.
Description of Work: I used SimpliSafe Home Security

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Jean E.
01/2014
3.0
home security systems
  + -1 more
I purchased this alarm after reading about it from Dave Ramsey as a way to save over traditional alarm companies. It was a flop for contact to a call center. The satellites didn't receive the cell signal in my area so 90% of time the alarm would not communicate with center. OK if you don't want anything but audible notification at home. I went with ADT after all and am happy with that.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$500

Keith B.
01/2014
5.0
home security systems
  + -1 more
Been a Simplisafe customer since September 2012 (after two break-ins and theft at a property I am renovating. The third time some scoundrels came, the alarm system motion sensors triggered and scared them off, so it works!). Very pleased with their customer service and promptness responding to requests for additional equipment and sensors. Their customer service is very helpful and patient when walking through some installation and system reset questions). No long-term contract and much lower prices than competing alarm services. I also like the wireless aspect (makes system very easy to install)and cellular link for monitoring (last thieves sophisticated enough to try to disconnect the land lines for the phone, which would defeat an alarm system hard-wired to the house phone for monitoring service). They also offer an upgrade for a few dollars more per month to be able to use a smart phone to remotely arm/disarm the alarm system. Well worth the price for the piece of mind when away from home. I have recommended Simplisafe to friends and relatives.
Description of Work: I used SimpliSafe Home Security.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

Sarah B.
01/2014
4.0
home security systems
  + -1 more
Everything came timely and arrived. However, I thought I was missing the actual siren, but apparently did read that it is not included in the bundled price. It can be purchased separately.
Description of Work: sent the package of all the materials for the simply safe system

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$259

Priscilla P.
01/2014
4.0
home security systems
  + -1 more
It went fine. I was just for the buying of the equipment. It costed for about three times as much because it was a base kit and I had to buy the other pieces and install them. It's an alarm system so it's the base of the alarm system. I needed to buy the rest of the pieces and I needed to install them myself. I assumed that there's a number that I can call if I needed help in installing it. I didn't need to call it because it was pretty easy to install it. It's a complete home security system if you live in a house with one door and three windows. I read that it's coming and I know that. What made me decide to choose them for my alarm system was the different reviews I read on Angie's List and other places as well. This one had better reviews as far as their ability and equipemnt. It's working well and it's doing what it's supposed to do. I have sensors and alarm boxes that goes off if any unexpected activity happens. For this kind of system, the price is pretty typical. When I ordered for more pieces, they were nice on the phone.
Description of Work: I purchased a big deal for SimpliSafe Home Security.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Jamie S.
01/2014
5.0
home security systems
  + -1 more
No hidden costs, setup is extremely simple, and the monitoring company is great (Monitoring is optional). I would highly recommend.
Description of Work: They are a fabulous company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Contact information

294 Washington Street, Boston, MA 02108

http://www.simplisafe.com/angieslist

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
6:00 AM - 11:59 PM
Tuesday:
6:00 AM - 11:59 PM
Wednesday:
6:00 AM - 11:59 PM
Thursday:
6:00 AM - 11:59 PM
Friday:
6:00 AM - 11:59 PM
Saturday:
9:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems,
Home Automation,
Home inspection

FAQ

SimpliSafe Home Security is currently rated 4.8 overall out of 5.

Sunday: 9:00 AM - 6:00 PM

Monday: 6:00 AM - 11:59 PM

Tuesday: 6:00 AM - 11:59 PM

Wednesday: 6:00 AM - 11:59 PM

Thursday: 6:00 AM - 11:59 PM

Friday: 6:00 AM - 11:59 PM

Saturday: 9:00 AM - 6:00 PM

SimpliSafe Home Security accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, SimpliSafe Home Security offers free project estimates.
Yes, SimpliSafe Home Security offers eco-friendly accreditations.
No, SimpliSafe Home Security does not offer a senior discount.
Yes, SimpliSafe Home Security offers emergency services.
Yes, SimpliSafe Home Security offers warranties.
SimpliSafe Home Security offers the following services: NO contract, $14.99/month, 24/7 Professional Alarm Monitoring for homes, apartments, or business customers. Protect your property from burglary, fire, carbon monoxide, water damage, or freezing temperatures. Enjoy mobile features with our smartphone app, and alarm activity SMS alerts.
SimpliSafe alarms are easily self-installed. Please see our installation video below.

Contact information

294 Washington Street, Boston, MA 02108

http://www.simplisafe.com/angieslist

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
6:00 AM - 11:59 PM
Tuesday:
6:00 AM - 11:59 PM
Wednesday:
6:00 AM - 11:59 PM
Thursday:
6:00 AM - 11:59 PM
Friday:
6:00 AM - 11:59 PM
Saturday:
9:00 AM - 6:00 PM