Stephen's Custom Floor Covering

Super professional service throughout the whole process. Manny and Leo who installed the flooring were excellent to work with and really took the time to make sure the job was well done. We'd highly recommend Stephen's Custom Flooring and would definitely use them again.

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I needed to replace my floor after a flood, and my boyfriend and I decided we wanted to go with a natural water-resistant floor, such as bamboo, or cork. We decided on bamboo, and I did a search of Consumer Reports online to find the highest rated bamboo, which according to that publication is Teragren. I did a search online to find local dealers who sell Teragren, and started contacting them. My boyfriend I both have irregular work schedules, I work three jobs, and he is a freelancer. I made calls and left messages last Sunday, the first day that both of us had off in 2 weeks. Only one flooring vendor picked up the phone, Stephen Trabucco. His store wasn't open that day, but when I told him my situation, he made an appointment that day to open the store just for us, so that we could see his samples of Teragren. He showed us some other waterproof and water resistant products as well, and gave us his recommendations for the best options. We went to look at some of his recent work, a wood patterned tile floor in the lobby of the Hampton Inn in Revere. We ended up following Stephen's recommendation to install a waterproof vinyl floor tile in a realistic wood pattern. When one of the tiles came loose on the edges in the process of curing after installation he came over right away and secured it. The floor looks perfect and beautiful, professionally installed with attention to detail. Stephen was the first vendor for our reconstruction project. After meeting him we were confident that we did not need to interview any other candidates for our floor, and we were not disappointed. He is professional, highly personable, and very accommodating. Our floor is beautiful and we have received many compliments on it from people who think it is real hardwood. It is obvious to us that Stephen takes pride in his work and cares about people, a winning combination.