
About us
For more than 60 years, Stuart Services has been the trusted name in-home services in New Orleans. From heating and air conditioning installations to plumbing repairs to electrical upgrades and maintenance, they are equipped to tackle all types of residential and commercial comfort needs. They’ve built a reputation in the community as a reliable, one-stop-shop for everything heating, cooling, plumbing, and electric. They are committed to providing fast services, top-quality workmanship, and unparalleled customer care—guaranteed! If you’re not completely satisfied with their work, Stuart Services will do everything they can to make it right, or they’ll refund your money. The highly trained team at Stuart Services relies on state-of-the-art equipment and cutting-edge technology in order to provide you with superior service. Additionally, they always arrive on time, ready to get to work. Thanks to their well-stocked trucks, they are able to take care of nearly any repair or replacement on the spot, saving you time and hassle. They offer upfront pricing based on the job, not the hour, so you’ll know the cost of your service before they begin. Need heating, AC, electrical, or plumbing services in New Orleans, Baton Rouge, Northshore, or beyond? Call Stuart Services!
Business highlights
Services we offer
General Plumbing, Air Conditioning Repair & Installation, Heater Repair & Installation, HVAC Maintenance, Indoor Air Quality, Thermostat Installation & Repair, Water Heater Installations, Sewer Cleaning, Drain Cleaning, Garbage Disposal Repairs, Toilet Repairs, Ceiling Fan Installation, Backup Generators, Lighting Installation, Panel Boards & Rewiring, Surge Protection
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
- 7
Assorted photos uploaded by Stuart Services
- 12022
A/C Maintenance
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
75% | ||
10% | ||
6% | ||
3% | ||
6% |
Filter reviews by service
They bumped it off the existing wiring and then added new wiring. It was major electrical work; it was $7,000 worth of work. I know I won't call them again because for the amount of work we thought was going to be taken care of and the amount of money that we spent after it was all said and done things did not get done like we thought they would. The estimator said we did not talk about that, we did not talk about that and so on. So we did and, no, it did not get done, yet for $7.000 it was outpriced for sure. The things that we talked about initially we thought were included after it was said and done. We watched the workers the whole time they were working and we asked the workers why they were not doing specific jobs, they said it was not on their work order. Yet when we sat down and talked to the initial consultant about the estimate and all the work we wanted done, it was all supposed to be included. It became almost like nickel and diming us if we wanted to add this and we wanted to add that. We already thought all of that was included. The amount of work for $7,000 we were not satisfied with because we actually thought that more work would be done. When we asked about the work that we thought would be done they said it would be an additional cost. For what we paid for $7,000 we don't think the value was there. But the thing is that it got done and we had to call them back out here and inquire about overloading on a breaker -- things were flipping and stuff like that. Then we got the guy that initially came out and gave us the estimate give us a rundown on everything that done and he kept saying we did not talk about those things. I think there were too many chiefs and not enough Indians. They only listen to what the work orders say; they won't do anything other than what is on the work order. The quality of the work looks good and they did what was expected. We did not want holes in the wall so they ran lines on the outside of the walls. The workers were willing to work with us when we asked them not to go a certain way or certain height to put it at a certain level and this and that. The quality of work seemed to be okay. When we had to call them back to have them come out there was no urgency. It just seemed like whenever we called there and had a question about something and all that the workers could not do anything unless the supervisor came out. Finally when it was all said and done and we were starting to have electrical problems like a breaker blowing we had to call back and then they sent somebody out for a quality check. He fixed it. The guys got here at 8:00 every morning and they started working but they did waste a lot of time kind of standing around talking. I mean, they got the job done -- it took them almost a week to do it. But they were punctual every morning. When it was time to go home in the afternoon they left at their scheduled time so whatever it was that they were working on they stopped and left.
Stuart services sent 2 technicians. They were prompt and professional. The work was done quickly and they left no mess. They pointed out safety issues that had been corrected and gave excellent instructions on using the electrical box safely. I would use them again.
The workers who came out to do the work were prompt, friendly, and professional. The new system is fantastic. Although the weather cooled off some the bill before the new system and the bill after the new system (it has the low 90's instead of the upper 90's), my electricity bill dropped 60%.
"{Member's name} We can not find service address in our system. Can you provide a little more information?"
"The technician that serviced this customer has been terminated."
"The usable life of a water heater is only about 5 years so we recommend replacement rather than putting money into an old unit. The model number and brand are stated on the proposal."
Arrived on time, fixed problem satisfactorily. Was very isistent that we needed to upgrade fuse box to citcuit breaker panel to the point that I felt he was more concered about selling his services and less on my safety. BTW, I had the panel upgraded late last year by a licesed electrician at a price considerably less than thee Stuart letrician quoted.
Licensing
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