Stuart Services logoApproved Pro
Approved Pro

Stuart Services

Heating and Air Conditioning Service, Plumbing, Electrical,

About us

For more than 60 years, Stuart Services has been the trusted name in-home services in New Orleans. From heating and air conditioning installations to plumbing repairs to electrical upgrades and maintenance, they are equipped to tackle all types of residential and commercial comfort needs. They’ve built a reputation in the community as a reliable, one-stop-shop for everything heating, cooling, plumbing, and electric. They are committed to providing fast services, top-quality workmanship, and unparalleled customer care—guaranteed! If you’re not completely satisfied with their work, Stuart Services will do everything they can to make it right, or they’ll refund your money. The highly trained team at Stuart Services relies on state-of-the-art equipment and cutting-edge technology in order to provide you with superior service. Additionally, they always arrive on time, ready to get to work. Thanks to their well-stocked trucks, they are able to take care of nearly any repair or replacement on the spot, saving you time and hassle. They offer upfront pricing based on the job, not the hour, so you’ll know the cost of your service before they begin. Need heating, AC, electrical, or plumbing services in New Orleans, Baton Rouge, Northshore, or beyond? Call Stuart Services!

Business highlights

Family owned & operated
Emergency services offered
69 years of experience

Services we offer

General Plumbing, Air Conditioning Repair & Installation, Heater Repair & Installation, HVAC Maintenance, Indoor Air Quality, Thermostat Installation & Repair, Water Heater Installations, Sewer Cleaning, Drain Cleaning, Garbage Disposal Repairs, Toilet Repairs, Ceiling Fan Installation, Backup Generators, Lighting Installation, Panel Boards & Rewiring, Surge Protection

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

10%

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.5105 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
10%
3
6%
2
3%
1
6%

Filter reviews by service

Showing 26-50 of 105 reviews
EVELYN J.
Apr 2017
5.0
Electrical
Yes, I recommend this pro
He was good at explaining what he was talking about.

Glenn R.
Apr 2017
5.0
Electrical, Water Heater Service
Yes, I recommend this pro
They seem to be competitive with all the other bids that I had, so average with everybody else. They were not better than anybody else.

Pauline S.
Mar 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$126
It went great. They got my A/c fixed and for a very reasonable price. Everyone is very nice and the techs are very professional. Would recommend to everyone.

Marsha D.
Mar 2017
5.0
Heating and Air Conditioning Service, Plumbing
Yes, I recommend this pro
IT WENT GREAT.

Cynthia M.
Jan 2017
5.0
Electrical, Lighting Service
Yes, I recommend this pro
$590
It's the only company we've used off your site that had bad ratings, and I decided just to give them a chance for air conditioning, and I was very happy so now I have actually a contract with them for heating and air conditioning and electric. They have terrible ratings with your company, and that was one of the things I asked, once I decided I liked them and then I was going to get and give them a contract. It's so unlike me to use somebody who doesn't have a good rating, both my husband and I are still surprised today that I ended up even calling them, and now they've been here probably 6, 7 times. It worked out, I'm still surprised I did it though. The quality is really good. If you could do pluses or minuses I'd even go plus on professionalism, so professional every time they're here.

Moira C.
Jan 2017
1.0
Electrical
Badly. They told me they were coming at a certain time, a four hour window. They confirmed this with an email. I called again in the morning and they confirmed again. They did not show up, they did not have an explanation, and they did not offer to come late to do the job. Without telling me they rescheduled to a day I could not be around. I fired them. They were extremely unprofessional. No excuse.

Homeowner
Jul 2016
3.0
Electrical
$7,000

They bumped it off the existing wiring and then added new wiring. It was major electrical work; it was $7,000 worth of work. I know I won't call them again because for the amount of work we thought was going to be taken care of and the amount of money that we spent after it was all said and done things did not get done like we thought they would. The estimator said we did not talk about that, we did not talk about that and so on. So we did and, no, it did not get done, yet for $7.000 it was outpriced for sure. The things that we talked about initially we thought were included after it was said and done. We watched the workers the whole time they were working and we asked the workers why they were not doing specific jobs, they said it was not on their work order. Yet when we sat down and talked to the initial consultant about the estimate and all the work we wanted done, it was all supposed to be included. It became almost like nickel and diming us if we wanted to add this and we wanted to add that. We already thought all of that was included. The amount of work for $7,000 we were not satisfied with because we actually thought that more work would be done. When we asked about the work that we thought would be done they said it would be an additional cost. For what we paid for $7,000 we don't think the value was there. But the thing is that it got done and we had to call them back out here and inquire about overloading on a breaker -- things were flipping and stuff like that. Then we got the guy that initially came out and gave us the estimate give us a rundown on everything that  done and he kept saying we did not talk about those things. I think there were too many chiefs and not enough Indians. They only listen to what the work orders say; they won't do anything other than what is on the work order. The quality of the work looks good and they did what was expected. We did not want holes in the wall so they ran lines on the outside of the walls. The workers were willing to work with us when we asked them not to go a certain way or certain height to put it at a certain level and this and that. The quality of work seemed to be okay. When we had to call them back to have them come out there was no urgency. It just seemed like  whenever we called there and had a question about something and all that the workers could not do anything unless the supervisor came out. Finally when it was all said and done and we were starting to have electrical problems like a breaker blowing we had to call back and then they sent somebody out for a quality check. He fixed it.  The guys got here at 8:00 every morning and they started working but they did waste a lot of time kind of standing around talking. I mean, they got the job done -- it took them almost a week to do it. But they were punctual every morning. When it was time to go home in the afternoon they left at their scheduled time so whatever it was that they were working on they stopped and left.


Denise D.
Jun 2016
1.0
Plumbing
I attempted to receive emergency services for a plumbing leak in the attic by calling Stuart Services at 8:24 pm on a Sunday night.  I left a message on their voice mail requesting emergency service.    It's now 6:25 am Monday morning, and I've yet to receive a return phone call from this company.  Useless in emergency situations.

Michael S.
Feb 2016
2.0
Electrical, Lighting Service
I stayed off work for the 4-hour window and they could never make it.  I gave them a second chance for a 2-hour window on a day the following week and they couldn't make that window either.  I gave up after that.

Rory M.
Feb 2016
1.0
Heating and Air Conditioning Service, Air Duct Cleaning
$70
unknown

Alan M.
Feb 2016
5.0
Heating and Air Conditioning Service, Electrical
Yes, I recommend this pro
$5,000

Stuart services sent 2 technicians. They were prompt and professional. The work was done quickly and they left no mess. They pointed out safety issues that had been corrected and gave excellent instructions on using the electrical box safely. I would use them again.



Heneghan J.
Dec 2015
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
unknown

Matthew H.
Dec 2015
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$2,100
Received a guaranteed price quote. Cost of work was the same as quote. Completely removed old electrical panel, brought feed up to current code, replaced with new cutoff and electrical panel with lifetime warranty.

Matthew H.
Dec 2015
5.0
Heating and Air Conditioning Service, Plumbing
Yes, I recommend this pro
$6,500
Received guaranteed price quote before any work began. Installation people were friendly and professional. Had an issue with drainage and they came out right away and fixed it without any hassle. The new system works great.

Matthew H.
Dec 2015
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$13,500
On initial visit for quote, went over many different options available. Advised me to probably not get some of the more expensive options I was looking into (zoning, variable speed) as their benefit in my houses layout would probably not outweigh the extra costs. Provided a guaranteed price quote for the work. A special that became available before the work was finished was included, so I received a higher end thermostat than what was quoted and the final cost was actually slightly less than the quote.

The workers who came out to do the work were prompt, friendly, and professional. The new system is fantastic. Although the weather cooled off some the bill before the new system and the bill after the new system (it has the low 90's instead of the upper 90's), my electricity bill dropped 60%.


Matthew H.
Dec 2015
5.0
Heating and Air Conditioning Service, Plumbing + 2 more
Yes, I recommend this pro
$215
The technician was prompt and professional. Clog removal turned out to be more complicated than expected (could not reach clog from roof drain), but performed services for quoted cost. Cleared clog. Found approximate location of cleanout using video camera. Performed sewer inspection, created inspection video, explained parts of video and left a copy.

Matthew H.
Oct 2015
5.0
Plumbing, Water Heater Service
Yes, I recommend this pro
$1,260
The person who came out for the estimate and both of the installers were professional, friendly, and efficient. The job was done exactly as described before hand and the cost was exactly the same as was estimated.

Mary M.
Aug 2015
1.0
Plumbing, Drain Cleaning
$175
They caused a bigger problem than what we started with and they only worked for about 15 minutes.
Response from Stuart Services
"{Member's name} We can not find service address in our system. Can you provide a little more information?"

Mary Q.
Jul 2015
5.0
Plumbing
Yes, I recommend this pro
$625
Awesome-arrived ahead of schedule with the correct new assembly.  Installation was efficient and neat. I was shown what was done, and the features of the new product.

Mary Q.
Jul 2015
5.0
Heating and Air Conditioning Service, Plumbing + 2 more
Yes, I recommend this pro
$250
Fantastic! We now have clean-smelling drains and I know what products to avoid to keep pipes intact but still have them clean!

Frank H.
Apr 2015
5.0
Plumbing, Electrical + 1 more
Yes, I recommend this pro
$345
The gentleman was really polite and nice. He explained to me the history of the copper plumbing. Everything was really neat and they cleaned up well. They also gave me safety tips on what to do and what not to do.

Ruth C.
Apr 2015
2.0
Heating and Air Conditioning Service, Plumbing
$111
I decided to call Earl's Plumbing rather than calling Stuart back.  Frankly, I thought the plumber should have suggested cutting a hole in the back of the cabinet and accessing the wall that way, rather than by going through my den wall.  Sure enough, that's what the guy from Earls suggested and did
Response from Stuart Services
"The technician that serviced this customer has been terminated."

Debbie K.
Mar 2015
2.0
Heating and Air Conditioning Service, Plumbing + 1 more
unknown
Response from Stuart Services
"The usable life of a water heater is only about 5 years so we recommend replacement rather than putting money into an old unit. The model number and brand are stated on the proposal."

Kent J.
Feb 2015
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$150
unknown

Morvs O.
Feb 2015
3.0
Heating and Air Conditioning Service, Electrical
$250
I don't remember the exact date because of the time lapse betwee 2010 and now.  
Arrived on time, fixed problem satisfactorily.  Was very isistent that we needed to upgrade fuse box to citcuit breaker panel to the point that I felt he was more concered about selling his services and less on my safety.  BTW, I had the panel upgraded late last year by a licesed electrician at a price considerably less than thee Stuart letrician quoted.
Showing 26-50 of 105

Licensing

Bonded

Insured

Licensed*

Trade License Number

18722

Trade License Locale

LA

Trade License Authority

Louisiana State Licensing Board for Contractors

Trade License Expiration

07/31/2022

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Stuart Services is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: Closed Sunday: Closed
Stuart Services accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
Yes, Stuart Services offers free project estimates.
Yes, Stuart Services offers eco-friendly accreditations.
Yes, Stuart Services offers a 10% senior discount.
Yes, Stuart Services offers emergency services.
Yes, Stuart Services offers warranties.
Stuart Services offers the following services: General Plumbing, Air Conditioning Repair & Installation, Heater Repair & Installation, HVAC Maintenance, Indoor Air Quality, Thermostat Installation & Repair, Water Heater Installations, Sewer Cleaning, Drain Cleaning, Garbage Disposal Repairs, Toilet Repairs, Ceiling Fan Installation, Backup Generators, Lighting Installation, Panel Boards & Rewiring, Surge Protection