Founded 2005 • With Angi since November 2012
Business Highlights
Emergency Services OfferedAmenities
Free Estimates
yes
Warranties
yes
Senior Discount
$50
Emergency Service
Yes
Eco-Friendly Accreditations
Yes
Licensing
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.
Verified Reviews
Showing 1-25 of 28 reviews
John A.
01/19/2018
Beth M.
12/04/2017
I spoke with David three times and was insulted each time. First time he was very insistent that my husband be present as the material was so great that one person could not take it in. Second time I called to cancel as I was choosing a local roofer and he tried to guilt me into seeing him because he paid out money already "as great customer service" then when I thanked hi for his time anyway he said "you are not welcome". Third time he called back to save the job and when I TRIED to explain that he had insulted me twice he went off on a tirade. Amazing!
Description of Work
Quote for roofing
Category
roofing
Service Provider Response
This customer was very rude from the very beginning. The only thing that we ask is that both parties that are making a decision to purchase be present when we come to give How are free estimate. She told me either I could come and talk to her or she was going to call someone else. It went against get my better judgment and in this case I was correct. After I told her I would go ahead and come over afte how adamant she was on talking to me without her husband present .After viewing a picture of her roof and we decided that it was very difficult to measure and steep so After her committing to the appointment, Iordered an Eagleview measurement which cost pro finish about $80 it is a satellite imagery measurement. It is the most professional way to measure a difficult steep roof. A few days later after she committed to the appointment that she selected that following Monday She called me up and cancel the appointment and hung the phone up on me very rudely. we invested not only the money for the Eagleview but also monies that we had to spend to achieve her roof lead through home advisor. After invested over $150 she called and canceled the appointment. She hung up on me twice. All were trying to do was to provide her with the estimate. I asked her at least let me have a shot at the estimate since she had already committed and then so rudely hung up on me after telling me that I made her feel guilty. We were not trying to make this customer feel guilty we were trying to get her to follow through with what she agreed to do. Please disregard this customer's review as I feel she is a very Difficult person to deal with. All we ask is that someone follow through after they commit to a meeting that far away from home with a large roof that is difficult to climb. We have a certain level of professionalism that we bring to the table and in this case Miss [Member Name Removed] did not understand or appreciate any of it whatsoever..Peggy A.
07/26/2017
Never returned call
Description of Work
Wanted windows replaced.
Category
replacement windows
Service Provider Response
Yes ma'am we tried to call several times. I don't know why we could not get a hold of you. I apologize for the misunderstanding but I definitely tried to call you several times. I would be glad to still give you an estimate if you haven't already purchased. Sorry we had trouble.robert F.
02/16/2017
robert F.
02/16/2017
robert F.
02/16/2017
Joan H.
01/25/2017
Work did not start as promised, out of town subcontractor/s used, numerous issues with quality of work performed with several issues still outstanding. Once David Sugg was paid he no longer replies to inquiries as to when these issues will be complete. We have tried contacting David several times with reply. Wondering if there will be any service after the sale so to speak.
Description of Work
Roof, siding, gutters, downspouts, metal work (drip rails-fascia)
Category
gutter repair, roofing, siding
Service Provider Response
We were contacted by The homeowners to do a roof job as a result of some storm damage from May 10. 2016. We perform the work to the home the job was completed in a timely manner. I have not heard one call our complaint from these people since the job was completed. . The homeowners would not pay us after the job is complete. They look for every reason not to pay us and at the end of the joband decided to short us over $700. This town was hit was over 30,000 claims and my subcontractors were not from owensboro due to the shortage of contractors available. My subcontractor has done a quality job and has maintained an excellent rating until these customers. We came back several times and addressed every issue they had. The customer has badmouth me to several people in the area. They did not keep their end of the bargain up and shorted me at the end of the job. They never gave me one penny down on the job and the job is complete for weeks after they finally decided to pay me and shorted me over $700. At the end of the job I spoke with the homeowner and everything seemed fine until I got this review.James P.
01/02/2017
PJ H.
11/22/2016
Profinish reroofed my house - the result of hail damage. Because so many roofs were being replaced in our area it took over 2 months for them to begin replacing my roof. But they were worth the wait. They were a very professional company that did exactly as was promised. When they left my job site I could never tell they were ever here. My lot was immaculate. I definitely would hire this company again.
Description of Work
Reroof my house
Category
roofing
Tony B.
11/06/2016
Not Well, 4 months and job not done.
Description of Work
They were to replace roof and siding and gutters, sliding door. The roof was replaced, all else was not.
Category
gutter repair, roofing, siding
Service Provider Response
Thank you for [Member Information Removed] feedback. Our goal is to insure [Member Information Removed] best experience possible while entrusting us to work on your home. In this case I will have to disagree with [Member Information Removed] members comments. Our area this last summer was hit with a lot of storms and we had well of 60,000 homes damaged by those storms. [Member Information Removed] insurance company for this member was only going to allow about a quarter of [Member Information Removed] siding, roof and gutters to be replace. After several trips to this members home to take pictures and inspect his home we were able to get [Member Information Removed] insurance company to agree to replace all of [Member Information Removed] siding, [Member Information Removed] insulation behind [Member Information Removed] siding, a complete roof replacement and gutters. This took about 4 months to get done but, I felt this member needed this extra effort from me to insure his home was completely repaired instead of a Band-Aid being applied. We did complete [Member Information Removed] roof and this member was so happy that he referred his sister and neighbors’ homes for a roof replacement. We have finished those jobs and they are very happy also. This is where it turns for [Member Information Removed] worse. I only use top quality siding and it always has to be ordered from my wholesaler. This member did not believe I had ordered [Member Information Removed] siding so he called my wholesaler and asked if I had any siding on order. I have a person I work with but, he talked with a young lady who told him I did not have any on order. [Member Information Removed] wholesaler did have a cheaper type of siding in stock but that was not what [Member Information Removed] member wanted on his home. Long story short [Member Information Removed] member then drove to my wholesaler and [Member Information Removed] young lady involved another contractor there to answer [Member Information Removed] members’ questions that she couldn’t. [Member Information Removed] next morning I received a text from this member stating he doesn’t wish to work with Profinish Remodeling. We went over and above what was required just to insure he was made whole with his insurance company. I am sorry we lost [Member Information Removed] opportunity to work with this member but, we did everything right on our end.robert F.
08/28/2016
robert F.
07/17/2016
William J.
02/28/2016
My overall experience was great with Pro Finish was great. I was looking for a good contractor around town that I could trust to do a proper window installation. To me installation is everything when it comes to windows. I found Pro Finish's website and loved the quality of work they did with sunroom installations. Sent them a message through their website. The owner got back to me a short time later. Setup an appointment to get an estimate on windows. I also needed to have an old powered roof vent removed and replaced with some quality roof turbine vents. Everything sounded good and the price was right. His window guy came out shortly after and measured for the windows. Very soon after had his roofing crew out to install the vents and remove the old powered vent. Windows came in a little less than 4 weeks later and had a great installer come out and do the work. My house has 6 windows and he had the job done in a day by himself. Did a great job. It's been almost a year now and couldn't be happier with the windows. One window was making a whistling sound during high wind. Took some time, but I found an open screw hole in the frame. Temporarily slapped a piece of tape over the hole and the whistle stopped. I'll go back and spray some foam in later. Not a major problem, and I'm sure Pro Finished would have resolved it quickly if I called. Will definitely use them again in the future.
Description of Work
Window replacement. Roof vent installation and powered vent removal.
Category
roofing, replacement windows
Kim L.
12/06/2015
It was a long process, but David Sugg kept everything running smoothly. Since it was such a large project, there were several steps that involved many skilled workers from concrete and bricklayers, electricians, roofers and siding professionals. For the most part (weather permitting) there were workers here every day till the project was complete. Of course, none of this would have come together so beautifully if it weren't for the work of the master carpenter Mike Mahoney. He promised us he would build us a beautiful porch and he was definitely a man of his word! Not only does he do fine work, he has a work ethic that is hard to find these days. He was here early and left late. We appreciated not only his skills, but how polite he was and how clean he kept our yard. Overall, the entire experience was very positive. We would be happy to recommend Pro Finish to anyone looking into a remodeling project.
Description of Work
The entire exterior of our home was changed from the roof line, an addition of a beautiful porch, dormers were added along with new siding. After completion,delivery truck drivers have told us it doesn't look like the same house. An old friend who was not aware of the remodeling- thought he arrived at the wrong house. He sat in the driveway in a state of confusion. Our house went from an "ugly duckling" to a showplace fit for the cover of any of the latest home magazines! The inspector said it was the nicest porch addition he had ever seen.
Category
contractors, decks, remodeling, roofing, siding
Mike K.
02/12/2015
Wonderful. The experience has been nothing but positive. The experience we’ve had the last three months has been nothing but positive. We contracted Pro Finish (David Suggs) to build a sunroom for us. After being diagnosed with bilateral breast cancer we decided life was too short and we were not going to say “next year we will build our sunroom”. From the concrete men, the construction guys, the window installers, the tile floor installer and painter, they were all gentlemen. They worked in difficult weather, never made a mess they didn’t clean up, and most importantly, showed up for work when expected. Their quality of work was excellent. We would recommend them and use them again. David Suggs is honest and accomplishes what he tells you he will do.
Description of Work
They built a sunroom for me.
Category
remodeling, sunrooms
Jerald J.
06/03/2014
Nhan N.
01/17/2014
Excellent work. The patio roof matched the rest of the home and did not look like an afterthought addition. Shingles very closely matched current shingles even though the original ones on the home has been discontinued. Aluminum sidings also match color of rest of home well. He completed the project in about 2 months. The head contractor answered every question (big or little) by either phone or text in a timely manner that same day. The neighbors are even complementing on how good the patio roof look. He also installed two porch swing hooks in the trusses before installing the ceiling so that we could later put up a swing. Project came out better than I expected even after already seeing all the good pictures on their website. I also appreciate them bringing pictures from other similar projects when they gave me a free quote. They also brought a list of people who used their service before that we could contact if needed. The head construction guy is a perfectionist and that is the kind of person I would want to make sure a project is done right.
Description of Work
Built patio roof on back end of house over the concrete patio area with 3 columns on far end. The patio roof covered about 15 foot long by 20 foot wide area with a ceiling height of 10 foot. Work included cost of electrician, 4 recessed lighting (2 in center and 1 on each far corner), inside light switches and installation of center ceiling fan and a flood light. But had to pay for outdoor ceiling fan and additional flood light out of pocket. Gutters were also installed to match along with wrap around columns on the support beams. Cost of service included tax, haul away of all left over items, and city required inspections / permits.
Category
remodeling, roofing, siding, sunrooms
Jerald J.
08/13/2013
The Pro Finish crews did the various jobs on time with a minimum of disruption and mess. David Sugg was easy to work with and checked on all aspects of the project. We were very pleased with the completed work and the cleanup when everyone was finished. We would recommend Pro Finish Remodeling.
Description of Work
Replaced roof, some facia and rain gutters after hail damage. Some interior painting.
Category
gutter repair, roofing
Pat B.
07/10/2013
The job was superb. Outstanding work, with a great skilled crew that was always interested in pleasing the customer. David Sugg is wonderful to work with. Absolutely my best building experience. The whole project was fun and watching his excellently skilled crew was a delight. The customized sunroom looks like it is part of the house, the finishing and detail is superior. We could not be more proud. David's efficent cost, skilled crew and positive attitude rates Pro Finih number one in my book of builders, contractors, and remodelers. Thanks David and Crew for an outstanding job. We look forward to working with you on our next remodeling project !
Description of Work
Built a customized sunroom. Excellent detail and finishing. David and crew were so easy to work with. Always providing total customer satisfaction. Was very pleased with the pricing and the extra work David's crew was always willing to provide. It was a pleasure working with the whole crew. Top of the line concrete, framing, drywalling, flooring and painting. . The crew was always interested in what the customer wanted. This remodeling job was one of my very best building experiences.
Category
concrete repair, remodeling, replacement windows, sunrooms
Jefferson S.
07/08/2013
"How'd it go?" It didn't. I'm just glad I did not give them any money up front.
Description of Work
Contacted ProFinish through their website. Responded in a timely manner within a few days. They inspected the damage to my roof and gutters from a fallen tree and provided a verbal estimate. After calling different providers we settled on ProFinish. About two weeks later my wife called three days in a row to have someone come out and give us a written estimate, add some extra work to the list, and begin the work. Each of those days ProFinish said they would come out to the house but never showed up. If they don't want the work they should just say so. The quote seemed reasonable. I cannot comment on the quality of work because ProFinish chose not to do any. The responses were fine but the follow up was non-existent. They sounded like professionals but never showed up, so who knows?
Category
gutter repair, roofing, replacement windows
Service Provider Response
We showed up twice and they would not answer the door.we had a verbal agreement but when we came to sign the agreement they were not coming to the door.Connie B.
05/28/2013
Started the sunroom March 5,2013 . The whole project ,new roof , moved utilities , siding on the house and sunroom was finished May 9,2013. Well pleased with the quality of the work . Any concerns we had on the project were answered, every phone call was answered. A job well done!
Description of Work
Built a sunroom on the back of my house. Put vinyl siding on and a new roof on the entire house.
Category
gutter repair, roofing, siding, replacement windows, sunrooms
Brenda M.
02/15/2013
Pro Finish Remodeling staffs are very professional. Their communication skills were very good. They did a good job on the project and they clean up after. They had good pricing and they explain the products and they arrive when they said they were going to and they got it done within the time limit.
Description of Work
I used Pro Finish Remodeling service a month ago for some window installation.
Category
replacement windows
Clay G.
02/14/2013
Profinish was recommeded to my by my neighbor. They had just replaced her roof. David delt with my insurance company making the whole process easy and hastle free. They were quick and efficient cleaning up everyday before they left. The quality is good with no leaks. Thanks for the good work.
Description of Work
David and his team at Profinish replaced my roof, gutters, screens, flashing, and siding as a result of hail damage. The team did a very good job.
Category
roofing, siding, replacement windows
Alan J.
01/20/2013
Overall it was a very positive and professional experience. Services were performed timely and as promised. The work was completed efficiently and without incident. Workers were hard working and very polite. Workers did clean up the work site when completed. Owner did come to the site each day to check on work and answer any questions. I am comfortable in referring their services.
Description of Work
Roofing replacement due to storm damage
Category
roofing
Melissa A.
11/15/2012
Our home had hail damage from the March storm that hit our area. David Sugg, the owner of Pro Finish, was soon starting on a house at 712 Bartlett Ave (2 doors down). He stopped by to ask if we had filed an insurance claim for our damage. At that time we were unaware of any roof damage but did have hail damage on the front siding. David informed me that I did have damage and without his suggestion I probably would not have called. From the beginning I relied on David to help me with the adjustors and he did in every way possible. David was always just a phone call away if we had any questions throughout the process. The roofers started around the first of July and did an amazing job. They are a very hard working crew that gets the job done fast with high quality work. The amazing duo of Scott & Barry came soon after and started all of the home repairs. Those 2 men are one of the reasons why we wanted Pro Finish to do our home repairs. We had seen their work on the neighbors house and were so impressed. They installed our windows, gutters ,doors, facia, replaced siding, and window shutters. They completely transformed our home. It once was a light blue cape cod with midnight blue window shutters (often referred to a smurf house) and is now a modern home with clay vinyl siding and black shutters. They difference is amazing!! It really looks like a different home. We would like to replace our front porch next year and will be using Pro Finish for that repair also. It has been 3 months and we still hear so many compliments about the looks of our home. I really can not thank pro Finish enough for the transformation of our home and am still amazed at how wonderful it looks. I definitely encourage anyone looking for high quality work to use Pro Finish for your home remodeling.
Description of Work
Pro Finish remodeled our entire home on the outside. They installed 16 double hung low-e high performance glass, new siding (Variform Premium in the color of Stone Mountain Clay, Dutch lap), replaced downspouts and seamless gutters, new roof on the house and storage building, removed old electric vents and replaced with 3 new wind turbines, replaced all facia, installed 2 new doors, and new drywall replaced on the inside of the garage.
Category
gutter repair, remodeling, roofing, siding, replacement windows
Phone
Address
434 Somerset Ct
Owensboro, KY 42301
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