Expensive and they want their fees upfront. They did not provide a timely response to my questions about when a wax model was to arrive. I was told my next appointment would be in one week, but was postponed for five weeks. I was on an antibiotic for all five weeks due to a tooth that was broken in my upper jaw line. A wax model of a partial was ordered, but when I went in to view it, the partial had already been cast, so I thought there would not be any changes I would be able to make. Dr. King called me in for a consultation after reading my review and showed me the completed partial denture. On January 22, 2019 two teeth had to be extracted so that the partial could be worn. Dr. King could not extract the two teeth and after about 30 to 45 minutes a local oral surgeon was contacted and I was sent there to have surgery for extraction of the two teeth. I had previously asked Dr. king if he could extract the two teeth or if I would need an oral surgeon. He assured me that he could extract the teeth in his office. He was unable to do so and he sent me to an oral surgeon across town. It was a very long day an an ordeal that I should have never been put through. Find a better dentist....maybe in Evansville.

Great. Very good experience with Dr King and staff

Very well. Dr King was very knowledgeable.

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I have been going to Dr. Spencer at Pebble Creek for about 7 or 8 years. Our entire family goes there and usually we come in together occupying two or three hygienists chairs. they are willing to work with you and try to fit you in if an emergency arises or if you do have a family that wants to have adjacent appointments.
Love Dr. Spencer, and in a pinch I have seen the other two doctors as well. The dental hygienists are wonderful - I usually see Erin. I really feel a sense of them caring about my family. It's amazing how much conversation can occur when you have your mouth open as your teeth are being worked on!
I have seen them for getting a cap put on for a tooth and a root canal. They had no problem with me putting on a headset and just tuning out while they worked. Great care and expertise.

This is a copy of a message I sent to them on Sept 24, 2010 (I didn't remember exact details as it had been a while, so I looked up a previous review that I posted the day the problem occurred.)
Customer Service Is More Than A Job Title.
I have been a long time patient of this office. My oldest son had his
first dentist appointment in this office 13 years ago. I have referred
several patients to this office over the years. I am sad to say that in
the past month, service has gone down hill and I will no longer be
sending patients to this office. On the very day that I brought in a new
patient, the assistants were very rude, hateful, and unprofessional. I
let it go as we were just having bad days and our personalities clashed.
My other two children had appointments today. I was there ten minutes
early to make sure that I had all insurance and payment stuff
up-to-date. At fifteen minutes past my appointment time I asked how much
longer it would take to be seen. I was informed it would be another ten
minutes "or so", because they still had people in the chair that had
appointments an hour before. I asked to reschedule for an early morning
appointment so I wouldn't have to worry about people being behind
schedule. After fifteen more minutes of trying to schedule an
appointment, I still end up with a late afternoon appointment. So now I
will have to take time again to call up there and try to get an earlier
appointment. Apparently appointment keeping skills and listening skills
are only a mere suggestion in this office and not a job requirement. So I
guess I will have to seriously think about getting a new dentist. It's a
shame since my children all love this dentist and are comfortable being
seen in this office. And it really is sad that all of this could have
been taken care of with a simple dose of common courtesy. And we would
all be happy and I would get to continue care with one of the favorite
care providers for my house. As I told the individual that I spoke with
about the complaint, all I expect is for people to do the job that they
are paid to do. And if they can't fulfill these duties, then there are
people in the unemployment line that would be ecstatic to have this job.
And now the final straw...I called yesterday to correct the scheduling
issue. When I called I was very polite and asked for a better time.
Three times I was hung up on even by Dr. S himself. Finally I was
transferred to Dr King. I expla...ined the schedule conflict and in 30
seconds he had my appointment rescheduled for a time that worked for all
of us. I was happy and my kids were happy. Today, however, I got a
certified letter stating that they would no longer be seeing my children
due to scheduling conflicts and I could be seen in another office. Just
like that with no warning after I thought everything was good. So I
will be using this avenue as well as others that are available to me to
spread the word about the "awesome" service I got in this establishment.
So fair warning out there to all of those people that expect some level
of customer service in the office...IT IS TOO MUCH TO ASK OUT OF A
CUSTOMER SERVICE INDUSTRY!! I look forward to spreading the word in this
small town about the lack of professionalism. Especially how one of
the assistants informed me that even though I didn't want her touching
my child, I didn't have a choice. I just want people to understand that
customer service is more than a job title...It is an actual concept
they should embrace.

Everything went well for my cleaning. Had to get 8 fillings. Scheduled that for the next two weeks. Second visit was 4 fillings. They were amazing people! Last visit was for 4 fillings. I liked them so much that I decided to change my children's dentist and bring them to see Dr King.