Reviews
5.01 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 100% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-1 of 1 reviews
Jenny S.
Feb 2015
Jewelry Sales/Design/Repair
A friend referred me to Seng over the summer when I was looking for a jeweler to add a spacer to my too-big estate engagement ring. (I didn't want it cut/sized, just needed a little temporary cushion.) Her parents had used Seng in the past -- so that's where I went.
Lovely store, lovely people, and the owners' grandchildren were visiting at the time, so it was nice seeing little people in the store interacting with their grandparents.
It was a fine experience and they gave me their tip for cleaning my ring: dish detergent and a soft toothbrush.
Fast forward to last week when I noticed that the teeny side diamond to my 1920s ring was missing. Luckily, I found it sitting in the sink and called Seng and asked if I could bring it in to have it repaired.
I stopped by the next day and they took a look and gave me a $250 estimate for the repair. In all honesty, I thought it might be $75 tops... but they said the prongs that held my loose diamond in place were actually sautered (not white gold). Therefore, they'd need to keep it for a few days to remove the sauter, replace with white gold, afix the diamond, then tighten up everything else.
A little in sticker shock - but not sure it would be worthwhile to start shopping around - I left my ring behind. (And missed it all week.)
Today, I returned to Seng to pick-up my ring and was delighted to see my ring in one-piece and super clean and shiny.
I felt good about leaving my ring with this family-owned company and will use them again. (Though, I hope I don't have to!)
Lovely store, lovely people, and the owners' grandchildren were visiting at the time, so it was nice seeing little people in the store interacting with their grandparents.
It was a fine experience and they gave me their tip for cleaning my ring: dish detergent and a soft toothbrush.
Fast forward to last week when I noticed that the teeny side diamond to my 1920s ring was missing. Luckily, I found it sitting in the sink and called Seng and asked if I could bring it in to have it repaired.
I stopped by the next day and they took a look and gave me a $250 estimate for the repair. In all honesty, I thought it might be $75 tops... but they said the prongs that held my loose diamond in place were actually sautered (not white gold). Therefore, they'd need to keep it for a few days to remove the sauter, replace with white gold, afix the diamond, then tighten up everything else.
A little in sticker shock - but not sure it would be worthwhile to start shopping around - I left my ring behind. (And missed it all week.)
Today, I returned to Seng to pick-up my ring and was delighted to see my ring in one-piece and super clean and shiny.
I felt good about leaving my ring with this family-owned company and will use them again. (Though, I hope I don't have to!)
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
SENG JEWELERS is currently rated 5.0 overall out of 5.
No, SENG JEWELERS does not offer free project estimates.
No, SENG JEWELERS does not offer eco-friendly accreditations.
No, SENG JEWELERS does not offer a senior discount.
No, SENG JEWELERS does not offer emergency services.
No, SENG JEWELERS does not offer warranties.