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GRATE BALLS AFIRE

Fireplaces, Gas Logs

About us

Our Mission is to provide you with the safest and most realistic fireplace products available. Family owned & operated since 2000.

Business highlights

25 years of trusted experience

Services we offer

Gas log cleaning & repairs, Direct Vent fireplace cleaning & repairs. We also install Woodstoves, woodburning fireplace, gas stoves & fireplaces, gas logs & pellet stoves (we only install products purchased from us).

Services we don't offer

Chimney sweeping, installation of products not purchased from us, repairs of wood or pellet stoves not purchased from us.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.960 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
3%
3
0%
2
2%
1
7%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 51-60 of 60 reviews

Julia B.
10/2015
5.0
fireplaces
  + -1 more
unknown
Description of Work: Cleaned and serviced ventless gas fireplace unit. Great experience. Would definitely recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Tony K.
09/2015
5.0
fireplaces
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy T.
05/2015
5.0
fireplaces
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Emma C.
05/2015
5.0
fireplaces
  + -1 more
unknown
Description of Work: Cleaned fireplace. Explained how it worked and what maintenance would be required in the future. Just what we wanted.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Michael E.
02/2015
5.0
fireplaces
  + -1 more
unknown
Description of Work: They actually did not have the item I needed, but were great to refer me to another shop closer that did have what I needed!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy D.
02/2015
4.0
fireplaces
  + -1 more
unknown
Description of Work: They replaced our old gas log set with new ventless gas logs. We are very happy with the difference in amount of heat we get and love the remote but we've been smelling gas leaking for several days now. I called LG&E and they confirmed the leak at two connection points of the logs Installer did not appear to use tape when making connections and is planning to return tomorrow to fix the leaks. Otherwise we would recommend them based on their knowledgable recommendation for what would be best for our needs and their quick service.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,070

Sharon M A.
01/2015
5.0
fireplaces, gas logs
  + 0 more
unknown
Description of Work: Cleaned and serviced gas fireplace...nice job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Charles H.
10/2014
5.0
fireplaces
  + -1 more
unknown
Description of Work: In process of installing 2 Jotul woodstove and flues with fresh air vent in new construction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Greg H.
05/2014
5.0
fireplaces
  + -1 more
unknown
Description of Work: They cleaned my fireplace and got my remote gas starter working. In fact the starter quick working again a few weeks later and they came back and fixed it a second time for no additional charge.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

Susan G.
02/2014
5.0
fireplaces
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300
    • 1
    • 2
    • 3(current)

Contact information

1850 S Hurstbourne Pkwy Ste. 138, Louisville, KY 40220

http://gbafire.com

Service hours

Sunday:
12:00 PM - 5:00 PM
Monday:
10:00 AM - 5:00 PM
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
10:00 AM - 5:00 PM
Saturday:
10:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Fireplaces,
Gas Logs

FAQ

GRATE BALLS AFIRE is currently rated 4.9 overall out of 5.

Sunday: 12:00 PM - 5:00 PM

Monday: 10:00 AM - 5:00 PM

Tuesday: 10:00 AM - 5:00 PM

Wednesday: 10:00 AM - 5:00 PM

Thursday: 10:00 AM - 5:00 PM

Friday: 10:00 AM - 5:00 PM

Saturday: 10:00 AM - 5:00 PM

GRATE BALLS AFIRE accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, GRATE BALLS AFIRE does not offer free project estimates.
Yes, GRATE BALLS AFIRE offers eco-friendly accreditations.
No, GRATE BALLS AFIRE does not offer a senior discount.
No, GRATE BALLS AFIRE does not offer emergency services.
Yes, GRATE BALLS AFIRE offers warranties.
GRATE BALLS AFIRE offers the following services: Gas log cleaning & repairs, Direct Vent fireplace cleaning & repairs. We also install Woodstoves, woodburning fireplace, gas stoves & fireplaces, gas logs & pellet stoves (we only install products purchased from us).
Chimney sweeping, installation of products not purchased from us, repairs of wood or pellet stoves not purchased from us.

Contact information

1850 S Hurstbourne Pkwy Ste. 138, Louisville, KY 40220

http://gbafire.com

Service hours

Sunday:
12:00 PM - 5:00 PM
Monday:
10:00 AM - 5:00 PM
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
10:00 AM - 5:00 PM
Saturday:
10:00 AM - 5:00 PM