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Gilkey Window Company Inc

Windows, Doors, Window Treatments,

About us

We specialize in the custom manufacture and installation of the highest quality windows and doors available with excellent long-term value.

Business highlights

47 years of trusted experience

Services we offer

Energy efficient windows & doors, Siding.

Amenities

Warranties
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.640 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
20%
3
5%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.7
responsiveness
4.5
punctuality
4.7
Showing 26-40 of 40 reviews

William P.
05/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: They installed 12 triple pane windows. I was very pleased with most everything. I only have/had 2 concerns. The first is that the window tint makes the white window grids appear to have a green cast instead of the true white we expected. This wasn't discussed when we were discussing our purchase. It's not terrible, but when your spending $8400, you don't want surprises! The only other issue we have is that the installers discovered that the top portion of one of our 12 windows would not stay up when unlocked. He pointed it to us and said that Gilkey would send someone out to correct in 3 to 4 weeks. 6 weeks later and we haven't heard from them. I haven't called them yet to get it corrected (because they said someone would call us to schedule a time), but will do so tomorrow and believe they will immediately resolve. They were good people and were very patient with all of our questions. We got quotes from 3 different companies and while they were not the cheapest, they did appear to have the best quality and the highest energy rating on the government website.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$8,400

Response from Gilkey Window Company Inc
Thank you so much for the business. If there's anything else we can do please do not hesitate to call. Thanks again.

philip S.
04/2015
4.0
doors, replacement windows
  + 0 more
unknown
Description of Work: I had 1 sliding glass door replaced and 8 windows. I chose Gilkey's triple paned, double hung windows. The sales rep who came was timely, professional, and honest. He talked us out of replacing some windows, and shared the 1 page, large font guarantee. Windows were installed on schedule. 1 window was mis-measured and had to be reordered. They accidentally scratched the frame of the sliding door when unpacking. The manager came with a replacement piece for the door with no time lost. The replacement window came 3 weeks later. Every person and every window/door worked perfectly. I chose Gilkey after searching HomeDepot, Anderson, and American. Gilkey not big box and definitely provided great service. While they were not HomeDepot cheap, the quality is much higher for slightly more. Plus, the person you talk to is the person who comes to your house. No middle man. No 2nd/3rd party contractors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Gilkey Window Company Inc
Thank you so much for business.If there's anything else we can do please do not hesitate to call. Thanks again.

Rebecca D.
01/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Replaced front windows w custom sized window

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Gilkey Window Company Inc
Thank you.If there's anything else we can do, please do not hesitate to call us. Thanks again.

George S.
09/2014
4.0
doors, replacement windows
  + 0 more
unknown
Description of Work: Window and sliding door installation. Fabrication took a little longer than anticipated and then had to wait almost 3 weeks for an install date. Otherwise, very professional, good quality and very respectful and concientious work group.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$14,000

Response from Gilkey Window Company Inc
Thank you for the business. If there's anything else we can do, please do not hesitate to call us. Thanks again.

Jerry K.
04/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: Remove and Replace 4 windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,900

Response from Gilkey Window Company Inc
Thank you for trusting Gilkey Window Co. do your window project. We really appreciate your business. Thanks Again. If there's anything else we can do, please do not hesitate to call.

Carole C.
02/2014
5.0
replacement windows
  + -1 more
Just love the window.
Description of Work: Installed a Bay Window.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Gilkey Window Company Inc
Thank you so much, [Member name removed]. Gilkey Window Co. appreciate your business. If there's anything else we can do, do not hesitate to call us. Thanks Again.

Meghan M.
05/2010
5.0
replacement windows
  + -1 more
We are getting a window from them. He was very courteous. He was very friendly and very good at telling us about the product.
Description of Work: I got a quote from Gilkey Window Company for a window.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda G.
02/2010
3.0
replacement windows
  + -1 more
The window we needed to replace was too large for Gilkey to handle. The salesman was courteous, but couldn't help us, so that was the end of it.
Description of Work: Estimate for a window with rotten wood.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Sheri P.
02/2010
4.0
replacement windows
  + -1 more
We didn?t have any serious problems with them, but we took a lot longer to get the windows. So, we had to have them come back to fix a few things and I don?t really think that it was their problem. They really have helped in keeping the weather especially since we are testing it and we had cold weather lately. Some of the windows were expanded like there were two and they made it a one window and it?s a little cheaper which worked out fine. I have no complains about them and they still have to come back to do the touch up work.
Description of Work: We had new windows installed in our bottom floor by Gilkey Windows in August of last year.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Ginnie H.
08/2009
5.0
replacement windows
  + -1 more
We had Gilkey replace the windows in our previous home in 2000. So when we moved into this home and realized how inefficient the windows were, we knew right away we wanted to use Gilkey again. So we called Gilkey and requested their salesman Kelly to come out and give us an estimate. Kelly came on time, went though our home room by room, measured windows, discussed options and came up with a price for us. Because we were repeat customers, he gave us a good deal! We sent him on his way and let him know we would get in touch when we were ready to get started. We called them several months later, ready to go, and they sent out someone to do precise measurements. It took 8 weeks for the 23 windows to be made (which was the exact time frame they gave us), and then 2 days for them to be installed. They took out all of the old windows and saved the "antique" ones for me that I had requested to keep, stacked them safely out of the way. They put in the new windows and wrapped the outside area in aluminum. They consulted with me about some options when a problem came up regarding some inside trimwork, and they happily created some trim to cover up a problem area. They caulked neatly but thoroughly, and they gave all of the windows a good cleaning. They were very professional and worked quickly. And the new windows look fabulous and better yet, they all open!!
Description of Work: We had all of the windows in our 1920's home (+1980's addition) replaced with triple paned windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

HELEN K.
06/2008
5.0
replacement windows
  + -1 more
Their workmanship and professionalism was excellent. They took their shoes off when they came inside. After they had left you couldn't tell they had been here except for the beautiful windows. They were a little bit more expensive than the other estimates but they were worth every bit of the difference. I would highly recommend them.
Description of Work: They put in all new windows in my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

GARY D.
06/2007
5.0
replacement windows
  + -1 more
Great, I knew Gilkey wasn't going to be the cheapest, but wasn't most expensive of 4 estimates. I chose them based on window quality and length of time company has been in Louisville. I also got a discount in March due to Home Show month, all other estimators said the same thing. Installation went well done in about 6 to 7 hours. All I had to do was remove blinds from brackets, not sure it was required, but made it easier on installers and assured myself the new blinds wouldn't get damaged. They come inside only to run a bead of caulk around new window. They trimmed outside with low maintenance aluminum and cleaned up yard waste. These two guys knew there stuff and were done quickly. So far so good, windows all work well and look good from outside and are easy to clean. Its a good investment when planning to stay in house 6 or more years, otherwise I may have gone with a lesser priced product. I could tell the difference in build quality between other companies.
Description of Work: Replacement Windows. 12 average size in a ranch. Triple pane low E.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,400

THOMAS M.
05/2007
5.0
doors, replacement windows
  + 0 more
We had an excellent experience with this company from start to finish. Bob Mayes was our Project Specialist, and he was superb. He is friendly, low-key, and extremely knowledgeable about his company's product. He also knows floors, and was able to put that experience to work helping us decide exactly which kind of windows and door to install. He steered us to appropriate product, rather than trying to encourage us to get unnecessarily fancy stuff. He has a good eye for design as well, and helped with style decisions. After the job was done, he stopped by to make sure we were happy with everything. Call Bob Mayes he was great! The installation crew was also excellent. They worked hard and cleaned up well afterwords. The end-result is beautiful. We had one small concern about the new door, and Gilkey Co promptly sent someone to deal with it (caused ultimately by the age of the house, not Gilkey). The Gilkey warranty is the best there is, very important.
Description of Work: We had eight large windows replaced with high tech, triple-paned glass to turn a sun-porch into an all-weather room. One entry door replaced as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

LYNELLE L.
06/2006
4.0
doors
  + -1 more
THEY INSTALLED THE DOORS AND THE WINDOWS BUT THEY DIDN'T CLEAN THEM BEFORE THEY LEFT SO WE HAD TO CLEAN THEM. THEY DID IT ALL IN ONE DAY AND WERE REALLY QUICK.
Description of Work: THEY INSTALLED A DOOR AND REMOVED THE OLD DOOR.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

06/2006
5.0
replacement windows
  + -1 more
THE COMPANY WAS VERY RELIABLE AND THERE WAS QUICK SERVICE. THEY DID ALL WINDOWS IN FOUR HOURS. THE PRICE WAS GREAT AND FOR THE QUALITY COMPARED TO OTHER COMPANIES.
Description of Work: REPLACEMENT WINDOWS THROUGHOUT THE WHOLE HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500
    • 1
    • 2(current)

Contact information

2199 Watterson Trl, Louisville, KY 40299

www.gilkey.com/locations

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Doors,
Window Treatments,
Siding

FAQ

Gilkey Window Company Inc is currently rated 4.6 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Gilkey Window Company Inc accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
No, Gilkey Window Company Inc does not offer free project estimates.
Yes, Gilkey Window Company Inc offers eco-friendly accreditations.
No, Gilkey Window Company Inc does not offer a senior discount.
No, Gilkey Window Company Inc does not offer emergency services.
Yes, Gilkey Window Company Inc offers warranties.
Gilkey Window Company Inc offers the following services: Energy efficient windows & doors, Siding.

Contact information

2199 Watterson Trl, Louisville, KY 40299

www.gilkey.com/locations

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM