Founded 1958 • With Angi since June 2006
Angi Certified
Service Provider Response
Hello [Member Name Removed], We are sorry that you are disappointed but appreciate your feedback. We are committed to our customer’s satisfaction and we’d like to take a closer look at this for you. A member of our team should be reaching out shortly or please call us at 859.977.8998 to discuss your issue. Thank you.Service Provider Response
[Member Name Removed], thank you for your review. We use your comments to train our techs. We apologize for our communication issue. This isn't our normal way of doing business. Please reach out to our Service Manager on this issue 502-873-6144.Service Provider Response
[Member Name Removed], thank you for your review. We use your comments to train our techs. Unfortunately, water heater prices have increased over the last year due to COVID. Material and parts are hard to get and inventory has been low. All manufacturers have had to increase their cost of water heaters and other supplies. We are sorry for this, however, it is beyond our control.Service Provider Response
Thank you for the glowing review, [Member Name Removed]! We appreciate your kind words about Jason and your loyalty to us.Service Provider Response
Thank you so much for the kind words, [Member Name Removed]. We appreciate your testimonial and business!Service Provider Response
Thank you for giving us a review on our service, [Member Name Removed]. We appreciate your business and your loyalty to us!Service Provider Response
Glad to here you were pleased with our service. Thank you for the review.Ask for details
Health & Safety Measures