I had bought a riding lawn mower there 2 years ago. The engine stopped working. I called them. They checked and said the engine was still under warranty. Due to the timing of the issue I had to wait 2 weeks to get it in and then another 2 weeks for them to get the parts in and fix it. It has worked fine since then. I had to pay the transport fee to and from their location - about $140.
Description of Work: Repaired a bad engine in a riding lawn mower purchased at that business.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$140
mary F.
04/2013
2.0
lawn mower repair
 + -1 more
I told my my neighbor about my experience and he said that another friend of his had a similar story. They don't seem interested in the smaller sales at all.
Description of Work: Upon a neighbor's recommendation I went to this retailer to look into and hopefully purchase a string trimmer for my lawn. I went inside the store and after looking at the trimmers myself, needed to talk to a sales person to ask some questions. There were three employees in the store, so when one was available I asked for assistance. He was clearly not interested in helping me and soon after deserted me for another family looking to purchase a large tractor/mower. He sent a person from behind the counter to help me, who was unable to answer any of my questions. I left without making a purchase and with great disappointment. They appear to only be interested in selling big ticket items.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
Steve W.
06/2010
4.0
lawn mower repair
 + -1 more
This provider name has changed to Pleasant Valley Outdoor Power. Company picked up riding lawn mower same day that I called. I was disappointed with how long it took to complete the service but was pleased with overall quality and price of service performed. Mower was delivered back to house the day it was completed.
Description of Work: This provider name has changed to Pleasant Valley Outdoor Power. Riding mower tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$180
03/2004
4.0
lawn mower repair
 + -1 more
THEY DID A NICE JOB SERVICING MY MOWER. THE MOWER RAN AND CUT GRASS MUCH BETTER AFTER THEY WORKED ON IT. THEY WERE VERY FRIENDLY AT THE SHOP AND HELPED ME LOAD/UNLOAD THE MOWER INTO THE VAN.
Description of Work: SERVICED MY PUSH LAWN MOWER. CHANGED OIL, FILTERS, PLUG. SHARPENED THE BLADE.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$60
Laurie B.
11/2001
3.0
lawn mower repair
 + -1 more
unknown
Description of Work: LAWNMOWER REPAIR, RECALL OF PARTS
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn Mower & Power Tool Repair
FAQ
Pleasant Valley Outdoor Power is currently rated 3.9 overall out of 5.
Pleasant Valley Outdoor Power accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Pleasant Valley Outdoor Power does not offer free project estimates.
No, Pleasant Valley Outdoor Power does not offer eco-friendly accreditations.
No, Pleasant Valley Outdoor Power does not offer a senior discount.
No, Pleasant Valley Outdoor Power does not offer emergency services.
No, Pleasant Valley Outdoor Power does not offer warranties.
Pleasant Valley Outdoor Power offers the following services: Lawn mower & power tool repair.