-We live our Code of Values by- ~~Respect~~ -Treating others as we would like to be treated. -Listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker. -Responding in a timely fashion. Speaking calmly, and respectfully, without profanity or sarcasm. -Acknowledging everyone as right from their own perspective. ~~Integrity~~ -Making only agreements we are willing, able and intend to keep. -Communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned. -Looking to the system for correction and proposing all possible solutions if something is not working. -Operating in a responsible manner: "above the line." -Communicating honestly and with purpose. -Asking clarifying questions if we disagree or do not understand. -Never saying anything about anyone that we would not say to him or her. ~~Customer Focus~~ -Continuously striving to maximize internal and external customer loyalty. -Making our best effort to understand and appreciate the customers needs in every situation. -And Having fun in the process!