DONOVANS AUTO SERVICE

Auto Service, Auto Tires

About us

AUTO REPAIR

Business highlights

88 years of trusted experience

Services we offer

All auto repair needs.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.933 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
6%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-25 of 33 reviews

Sean P.
06/2017
5.0
auto repair, car tires
  + 0 more
We highly recommend Donovan's to everyone.
Description of Work: We've taken both of our cars to Donovan's for years. We have had multiple work done on each car. We highly recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa S.
12/2016
5.0
auto repair
  + -1 more
I would give them As on everything. I really like them. They are very honest and very thorough. Very honest and - I've even gone in there before when I had an issue and they gave me direction without any charge at all. Like on other words " sounds like you need to go back to the dealership..." or something like that. They gave me recommendations or they gave me help without charge at all and gave me the correct, you know what to do with out any charge. SO they go above and beyond
Description of Work: I've have things repaired on my car. About three months ago

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Catherine K.
07/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Linda H.
01/2016
5.0
auto repair
  + -1 more
My car had been running a little noisy....kind of like when your muffler is going but up in the front of the car. When I took it to Donavan's, Pat listened to what my car was doing and then his workmen took a look at it. Turns out I had two sections of pipe that had rusted and air was leaking out and making the O2 sensors set off the check engine light. Pat's employees cut out the pipe in two different sections and replaced it. They also reset the computer and the check engine light isn't on now. I really appreciated the honesty in the repair. He drew me a diagram and explained exactly what was happening under the car. I was glad I took my friend's recommendation. My car is sounding much better now and I have found a new shop for future repairs. Thank You.
Description of Work: My check engine light came on in my car. I took it to Auto Zone who was kind enough to run a computer check on it and gave me a code number. Donovan's had been recommended to me by a friend so I called and made an appointment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Sandra K.
03/2015
5.0
auto repair
  + -1 more
He is the best. He is just part of the community. He is a good man. He was just honest with me. He gave me some options and save me some money.
Description of Work: I use Donovan’s Auto Service for my car. I hit a curb and I needed the alignment to be looked at.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Richard T.
02/2015
5.0
auto repair
  + -1 more
They did what they said they were going to do. They were professional and knowledgeable. They have good customer service. I use them and recommend them.
Description of Work: I used Donovan’s for auto service. They put on new shocks and a starter.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Ryan K.
01/2015
5.0
auto repair
  + -1 more
I highly recommend Donovan's Auto Service. I always receive very prompt, professional, and most importantly honest service. For example, I was originally quoted $155 per tire when my car went in, but after completion of the work they informed me they were able to get the same tires somewhat cheaper and closer to $144 per tire. They could have easily charged me the $155/tire and I would not have known the difference. This honesty is very much appreciated and I will keep Donovan's as my preferred choice for auto repair needs in the future because of it.
Description of Work: New tires, alignment check, oil change

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Keith W.
10/2014
5.0
auto repair
  + -1 more
I have been going here about three years. It is easy to get an appointment. This is a very honest company that does quality work.
Description of Work: Put on brakes, did an oil change, replaced windshield wipers, and adjusted the clutch.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Ben T.
05/2014
5.0
auto repair
  + -1 more
Pat got me in quickly, within a couple days of my call. We dropped the car off the night before. When I called afternoon to check on status, my car was done and there were no additional services needed. Upon returning home, I checked over the oil, tire tread depth, and engine fluids. Everything looked well-tended to. My wife and I felt respected, listened-to, and appreciated.
Description of Work: Changed oil and filter; rotated tires; checked brakes; checked engine fluid levels, belts, and hoses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$73.26

Jessica N.
10/2013
5.0
auto repair
  + -1 more
It went wonderfully as always. Very personalized treatment.
Description of Work: Oil change with synthetic oil and filter change. Checked cause of tire cupping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Marjorie L.
09/2013
5.0
auto repair
  + -1 more
I called ahead and asked if I needed an appointment to have the headlamp replaced. A very courteous man answered the phone and told me to "just bring my car in". When I walked in the service office, I was helped immediately. The service man knew exactly how to take the lighting bracket apart, and went inside to get the part. He came back in about five minutes and told me that the part would be delivered in about 15 minutes. The lamp bulb was delivered, he replaced the burned out bulb, I paid my bill (which was only for the bulb) and I was on my way in about 25 minutes. This was the first time I have taken my car to Donovan's, but definately not the last.! Thanks so much.
Description of Work: Replaced headlight in my Trailblazer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16

Nancy H.
09/2013
5.0
auto repair
  + -1 more
Service was performed and price was what was quoted and we were please with work.
Description of Work: Brakes, Oil Change, & rotors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Michael F.
09/2013
5.0
auto repair
  + -1 more
I got them from Angie's List. They did a first grade job for a decent price. He is an Angie's List top rated automechanic in the city so I went there and used them. I don't have any dislikes. What I like about them is that they included a radiator, a water pump, hoses, and they replaced almost anything that have direct relation to the engine that would cause a problem. Instead of getting what the dealer would have only offered such as the engine long block, they have done everything else but it was less expensive than the dealer by lots of dollars.
Description of Work: Donovan's Auto Service did an engine replacement in my truck last March.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,300

Jeffrey L.
08/2013
5.0
auto repair
  + -1 more
They're wonderful! They're very, very honest. They tell me if my car doesn't need to be fixed or just need a little adjustment. The owner tells you honestly what you need to have done and what you don't need to have done. It's really refreshing to find a company like that. Also, their company is very family-oriented. I would most definitely use them again in the future.
Description of Work: I've used Donovans Auto Service for 37 years for auto service. We were looking for car, and the owner told me that I couldn't buy the car. He made sure that the car was in good shape to buy. He looked at it, and did an excellent car. I use them for everything. They serviced all my cars, and even my daughter's cars. Now that I'm married again, my husband use them exclusively for every auto problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John C.
08/2013
5.0
auto repair
  + -1 more
These guys are fantastic. My exhaust pipe was corroded around the oxygen sensor. I tried replacing the sensor myself but part of the corroded pipe dislodged during the replacement. Any shop could easily have told me I needed a new exhaust pipe. Instead they recommended the proper (and most cost effective) fix of sectioning out the pipe. The quality of work and parts was above expectations while the cost was definitely below expectations. The repairs were performed quickly and the guys were polite and respectful. Glad I found them on Angie's List! I highly recommend Donovan's!
Description of Work: Fix exhaust, oxygen sensor, and oil change

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$251

Art S.
07/2013
5.0
auto repair
  + -1 more
Pat and his staff are completey honest. I have been a customer for about 8 years and they have consistently provided all the service needed but have never tied to sell me more than was needed. I have always been treated fairly and they have always done very good work. I consider myself to be a Donova's Service customer for life.
Description of Work: Over all check, A/C charge and minor tuneup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Catherine K.
02/2012
5.0
auto repair
  + -1 more
Was able to bring my car in promtply and it was finished exactly when they said it would be. I was concerned about the brakes (it was an older car) and the tech who actually worked on the car took the time to patiently answer my questions. They went the extra mile (pulled the tires) to be sure the breakes were OK. I have always found everyone here to be friendly and willing to help with any concerns I may have.
Description of Work: Regular check up and oil change. Also asked to check the brakes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Catherine K.
11/2011
5.0
auto repair
  + -1 more
Dropped off car the evening before, everything finished in time for pickup the next evening, just as they said it would be. Battery is a few years old so I always ask them to check it, which they do and give me a report. My brakes are also getting close to needing work so they check those and have given me good advice on when to expect to replace them. What I really like is that, even knowing I am concerned about these to items, I have never been pressured to go ahead and do it then but given good accurate information to manage my own repairs on my schedule and budget.
Description of Work: Oil change and general check of antifreeze for the winter, checked brakes and battery too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mary R.
08/2011
5.0
auto repair
  + -1 more
Excellent and honest! They do a great job!
Description of Work: Take my mother's car in to be serviced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RALEIGH W.
08/2011
4.0
auto repair
  + -1 more
We've been there a couple of times. The estimate was quite a bit less than the finally figure. They were very knowledgeable and they explained the difference why. We would use them again.
Description of Work: water leak in passenger side from front window seal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Robert M.
08/2011
5.0
auto repair
  + -1 more
It always goes well with Donovan's. They are my mechanic of choice whenever anything goes wrong with any of our family vehicles - about 6 of them.
Description of Work: This is not so much an endorsement of a particular repair incident as an overall vote of confidence for an excellent business that I trust and use regularly and have ever since my first visit from a recommendation many years ago. Now just about all the members of my family go to Pat at Donovan's whenever we have mechanical problems. Finding an honest, friendly, competent, and fairly priced mechanic is a great thing!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Terry H.
07/2011
5.0
auto repair
  + -1 more
They did what I ask them to do and nothing more that I didn't require. They always call with the details first. Donovan's run a AAA+ service. I trust them to take care of my automobile problems when they arise. I will refer them to any friends or family members that also need auto repairs.
Description of Work: They performed a Tune-up and checked and tightened my slipping fan belt. I ask them to replace it if they thought that it needed it.They said that it was alright but just needed to be tightened.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$222.86

Cameron P.
07/2010
5.0
auto repair
  + -1 more
He's my mechanic; I own 6 cars & I take them all to him. He's a very honest guy that's able to fix the problem.
Description of Work: General auto maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

BARBARA N.
01/2009
5.0
auto repair
  + -1 more
I had taken my Toyota to the nearby dealer when the check engine light went on and the cruise control stopped working. They diagnosed as vehicle speed sensor, but found that was not the problem. The dealer then said I needed an $1100 ecu and installed it, keeping my car for 3 days. The check engine light was still on when I picked it up, so he wanted to do more. I had him put back the non-faulty old part and took the car to Donovan's. Pat said the original ecu was fine. His mechanic then checked the wiring, found loose connections, cleaned and repaired the connections and road tested it twice. The check engine light was out, the cruise control works and the car runs fine. It only took 1 day to repair.
Description of Work: Diagnosed loose wiring to instrument cluster. Repaired wiring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Kristin C.
06/2008
5.0
auto repair
  + -1 more
Great mom and pop shop and they don't overcharge for the service. Will only charge for the services that you need.
Description of Work: General auto repair and maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

5912 NIEMAN RD, Shawnee, KS 66203


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Service,
Auto Tires

FAQ

DONOVANS AUTO SERVICE is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: Closed

DONOVANS AUTO SERVICE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, DONOVANS AUTO SERVICE does not offer free project estimates.
Yes, DONOVANS AUTO SERVICE offers eco-friendly accreditations.
No, DONOVANS AUTO SERVICE does not offer a senior discount.
No, DONOVANS AUTO SERVICE does not offer emergency services.
Yes, DONOVANS AUTO SERVICE offers warranties.
DONOVANS AUTO SERVICE offers the following services: All auto repair needs.

Contact information

5912 NIEMAN RD, Shawnee, KS 66203


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
Closed