Here at The Repair Shack, we sustain our business on quality and integrity. We are experts in our trade and our commitment to quality shows from beginning to end of your project. We look forward to earning your business.
Professional, on time, cleaned up after the work. Friendly, communicated well, had all the right tools with them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$275
Charleen P.
01/2020
5.0
I was pleased that the repair technician was able to replace the defective parts in my 17 year old refrigerator. I am hoping that it has a few more years of life!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$500
Steven M.
04/2019
5.0
Kept me informed of technicianâ s arrival time.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Chris R.
03/2019
4.0
Very professional
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
4.5
Yes, I recommend this pro
Mike D.
03/2019
5.0
Donald was on time, efficient & professional. We would definitely use The Repair Shack again & recommendation them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Janice B.
01/2019
4.5
I was very impressed with Donald. He replaced the valve on my dishwasher quickly, checked to make sure that it was working and explained to me what he had done. He was extremely courteous and professional. I look forward to working with him in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$180
Jim E.
12/2018
5.0
Very fast got it knocked out before noon the same day. Very friendly and efficient highly recommended and will use them again
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kathryn W.
08/2018
5.0
Thank you to The Repair Shop for removing, hauling away, and installing our new dishwasher. Will be hiring again soon for more projects!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$218
Jon W.
03/2018
1.0
$100 trip charge. They did not solve my dishwasher problem. Told me they would research and get back to me. Never got back to me. It cost me $100 plus $9 tax for them to lose me as a customer.
Rating Category
Rating out of 5
quality
1.0
value
1.0
responsiveness
1.0
Bill B.
12/2017
5.0
Very good communication via phone and text, although every time you call you have to wait through a lengthy voice message before getting to a service rep (the message is creative and cute the first time but gets old after a few calls). Work was coordinated well with the technician and they sent pictures of the completed work on my rental property (I'm not local so it's important for me to see what is done). They're a little more expensive than some others but you pay for professionalism and peace of mind. If you want it done and done right, they're worth it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$150
Kerri K.
12/2017
4.0
They came out same day I called. Were friendly and helpful. Unfortunately, they couldn't fix the problem that day and it took them a few days to come back. They did fix it at that time.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Brendan P.
11/2017
5.0
As a General Contractor, I have an entire line of crews and subcontractors for every line of work you could imagine. However, when one of my top clients with hundreds of thousands of dollars in wine called to tell me their cellar refrigeration unit had suddenly quit, I couldn't find anyone with the expertise to fix this particular unit. With no other options, I contacted Home Advisor as an absolute last resort, and they paired me up with The Repair Shack. This company came out the next day when everyone else I contacted on my own was over a week out. They were very professional and timely, and my clients were extremely pleased with the work that was done. I will without a doubt be adding The Repair Shack to my list of top-quality subcontractors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$4,200
Sarah L.
10/2017
5.0
They were helpful in fixing our dryer and explained everything we needed.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$350
Pat O.
10/2017
5.0
The repairmant was on time, very knowledgeable, friendly and fixed the problem with my refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Daniel S.
10/2017
5.0
They were right on time, worked fast, were both professional and friendly, and even gave us good advice on both the new unit we were installing and home owners warranties in general. Would absolutely recommend!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$224
Michael M.
10/2017
5.0
He clearly knew what he was doing and very fair with explaining everything. He was very honest about what the issue was and it was cheaper than what we originally thought.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
William K.
10/2017
5.0
Very professional and did an excellent job of explaining the problem.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$190
Kirk J.
10/2017
5.0
Matthew came out to my house this morning and was extremely knowledgeable. He answered all our questions, he was there to check my gas cooker but we got talking about my fridge and pointed out what the issues could be for that as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$110
David Y.
10/2017
5.0
Not only did they repair what I asked, they went beyond and even looked at our fridge and fixed it an no cost.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Jason F.
10/2017
5.0
Very knowledgeable and trustworthy experience.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
KHalid N.
09/2017
3.0
Too expensive ... but good customer service
Rating Category
Rating out of 5
quality
3.0
value
2.0
responsiveness
4.5
Dustin L.
08/2017
4.7
Fit me in on my schedule and fixed stove top quickly.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Dawn B.
08/2017
5.0
I was so impressed by the technician who arrived. He knew exactly what he was doing, was professional, friendly, honest, and fixed the washing machine that hasn't been working right for 9 months. I couldn't rate him higher - this was a very good experience with a technician. The only thing that was difficult was the wait - I needed to wait for over a week for the technician to be able to fit me into the schedule. But, I can say, it was pretty much worth the wait.