The Repair Shack

appliance repair, small appliance repair service

About us

Here at The Repair Shack, we sustain our business on quality and integrity. We are experts in our trade and our commitment to quality shows from beginning to end of your project. We look forward to earning your business.

Business highlights

14 years of trusted experience

Amenities

Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.773 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
3%
3
3%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.5
responsiveness
4.8
Showing 26-50 of 73 reviews

Dan H.
03/2020
5.0
Professional, on time, cleaned up after the work. Friendly, communicated well, had all the right tools with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$275

Charleen P.
01/2020
5.0
I was pleased that the repair technician was able to replace the defective parts in my 17 year old refrigerator. I am hoping that it has a few more years of life!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Steven M.
04/2019
5.0
Kept me informed of technicianâ s arrival time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Chris R.
03/2019
4.0
Very professional

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Mike D.
03/2019
5.0
Donald was on time, efficient & professional. We would definitely use The Repair Shack again & recommendation them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Janice B.
01/2019
4.5
I was very impressed with Donald. He replaced the valve on my dishwasher quickly, checked to make sure that it was working and explained to me what he had done. He was extremely courteous and professional. I look forward to working with him in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$180

Jim E.
12/2018
5.0
Very fast got it knocked out before noon the same day. Very friendly and efficient highly recommended and will use them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathryn W.
08/2018
5.0
Thank you to The Repair Shop for removing, hauling away, and installing our new dishwasher. Will be hiring again soon for more projects!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$218

Jon W.
03/2018
1.0
$100 trip charge. They did not solve my dishwasher problem. Told me they would research and get back to me. Never got back to me. It cost me $100 plus $9 tax for them to lose me as a customer.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0


Bill B.
12/2017
5.0
Very good communication via phone and text, although every time you call you have to wait through a lengthy voice message before getting to a service rep (the message is creative and cute the first time but gets old after a few calls). Work was coordinated well with the technician and they sent pictures of the completed work on my rental property (I'm not local so it's important for me to see what is done). They're a little more expensive than some others but you pay for professionalism and peace of mind. If you want it done and done right, they're worth it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$150

Kerri K.
12/2017
4.0
They came out same day I called. Were friendly and helpful. Unfortunately, they couldn't fix the problem that day and it took them a few days to come back. They did fix it at that time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Brendan P.
11/2017
5.0
As a General Contractor, I have an entire line of crews and subcontractors for every line of work you could imagine. However, when one of my top clients with hundreds of thousands of dollars in wine called to tell me their cellar refrigeration unit had suddenly quit, I couldn't find anyone with the expertise to fix this particular unit. With no other options, I contacted Home Advisor as an absolute last resort, and they paired me up with The Repair Shack. This company came out the next day when everyone else I contacted on my own was over a week out. They were very professional and timely, and my clients were extremely pleased with the work that was done. I will without a doubt be adding The Repair Shack to my list of top-quality subcontractors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,200

Sarah L.
10/2017
5.0
They were helpful in fixing our dryer and explained everything we needed.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$350

Pat O.
10/2017
5.0
The repairmant was on time, very knowledgeable, friendly and fixed the problem with my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Daniel S.
10/2017
5.0
They were right on time, worked fast, were both professional and friendly, and even gave us good advice on both the new unit we were installing and home owners warranties in general. Would absolutely recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$224

Michael M.
10/2017
5.0
He clearly knew what he was doing and very fair with explaining everything. He was very honest about what the issue was and it was cheaper than what we originally thought.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William K.
10/2017
5.0
Very professional and did an excellent job of explaining the problem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$190

Kirk J.
10/2017
5.0
Matthew came out to my house this morning and was extremely knowledgeable. He answered all our questions, he was there to check my gas cooker but we got talking about my fridge and pointed out what the issues could be for that as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$110

David Y.
10/2017
5.0
Not only did they repair what I asked, they went beyond and even looked at our fridge and fixed it an no cost.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jason F.
10/2017
5.0
Very knowledgeable and trustworthy experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

KHalid N.
09/2017
3.0
Too expensive ... but good customer service

Rating CategoryRating out of 5
quality
3.0
value
2.0
responsiveness
4.5


Dustin L.
08/2017
4.7
Fit me in on my schedule and fixed stove top quickly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Dawn B.
08/2017
5.0
I was so impressed by the technician who arrived. He knew exactly what he was doing, was professional, friendly, honest, and fixed the washing machine that hasn't been working right for 9 months. I couldn't rate him higher - this was a very good experience with a technician. The only thing that was difficult was the wait - I needed to wait for over a week for the technician to be able to fit me into the schedule. But, I can say, it was pretty much worth the wait.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$169
    • 1
    • 2(current)
    • 3

Contact information

887 N Jan Mar Ct, Olathe, KS 66061

https://www.therepairshack.com

Service hours

Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

appliance repair,
small appliance repair service

FAQ

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Saturday: Closed

Sunday: Closed

The Repair Shack accepts the following forms of payment: CreditCard
No, The Repair Shack does not offer free project estimates.
No, The Repair Shack does not offer eco-friendly accreditations.
No, The Repair Shack does not offer a senior discount.
No, The Repair Shack does not offer emergency services.
Yes, The Repair Shack offers warranties.

Contact information

887 N Jan Mar Ct, Olathe, KS 66061

https://www.therepairshack.com

Service hours

Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed