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Lba Air Conditioning Heating & Plumbing Inc
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
With over 30 years of personalized customer centered service, LBA is one of Kansas City’s most trusted air conditioning, heating and plumbing contractors. Our commitment to getting the job done right the first time, in the most demanding of circumstances, separates us from other companies. LBA is a company with a proud history and a promising future. We are a company focused on growth, continuous learning and incremental improvement. Each day we make significant investments in our people, management and operating systems and processes. Our goal is to better serve our customers, team members, business partners and community. We believe, we best serve others by thinking globally while acting locally. We are a company with the leadership, operational capacity and capability of a much larger organization while having the flexibility and responsiveness of a small company. Our service technicians, plumbers and installers have the experience and expertise needed to successfully address any residential HVAC or Plumbing challenge you might encounter. They take the time needed to assess your problem, offer a range of solutions and provide you with the information you need to make a sound decision for your family, your lifestyle and your budget.
Business highlights
Emergency services offered
41 years of experience
Services we offer
AIR DUCT CLEANING, BACKFLOW TESTING, HEATING & AIR CONDITIONING DESIGN & INSTALLATION, HEATING & COOLING REPAIR & REPLACEMENT, RESIDENTIAL & COMMERCIAL PLUMBING, SUMP PUMP REPLACEMENT.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.7126 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 10% | ||
| 2% | ||
| 2% | ||
| 3% |
Showing 51-75 of 126 reviews
Christopher R.
Jul 2015
The service technician did a great job. He got here quickly. Our last sump pump failed and the basement flooded. Our recovery team needed the sump pump working so they could get going. He did a great job.
Response from Lba Air Conditioning Heating & Plumbing Inc
"Thank you member for the great review. A locked up sump pump can do some damage. I am really sorry you had to go through that. Thank you for calling LBA to get you going again. Take care."
Brenda K.
Jun 2015
Called after hours. Tech gave me after hours price and tried to schedule normal hours service. I appreciated the recommendation, but needed the service at that time.
Tech went out corrected the problem and told me the issues with the water heater. Gave me good money saving recommendations. I appreciated his honest and hard work.
Response from Lba Air Conditioning Heating & Plumbing Inc
"Dear member thank you for the great and honest review. I will pass this along to our team members. Thank you for choosing LBA and we look forward to serving you again in the future. Take care."
Lisa K.
Jun 2015
Scott, our tech was very personable and professional. thanks to him we found out our unit was not installed properly and is working with us and our building management to get the issue corrected.
Response from Lba Air Conditioning Heating & Plumbing Inc
"Thank you member for the great review. Yes we do commercial work, and we love to do it. Thank you for sharing your experience with Scott. We will definitely share this review with him. Thanks again and take care."
Patricia R.
Jun 2015
unknown
Response from Lba Air Conditioning Heating & Plumbing Inc
"Thank you member for sharing a quick review about your experience with LBA. Take care."
Ric S.
Jun 2015
unknown
Response from Lba Air Conditioning Heating & Plumbing Inc
"Thank you member for the great news. We are very happy we made your investment a fun experience. We appreciate hearing from our customers, especially customers that have been with us for 20 years. Thanks again for sharing your experience and take care."
Matt T.
Apr 2015
They communicate well, explain all work, and appear to do a very high-quality job. They were not the cheapest, but I think they were a good value given the quality of services.
Response from Lba Air Conditioning Heating & Plumbing Inc
"Thank you member for taking the time to write this review. We appreciate you giving us the opportunity to take care of your HVAC needs. Don't forget we have the best plumbers in the area. Thanks again and take care."
Vickie F.
Apr 2015
unknown
Response from Lba Air Conditioning Heating & Plumbing Inc
"We do not need any of our customers with out a sewer, especially on Thanksgiving. Thank you for taking a moment to write a review for us. We really appreciate customers like you. Thanks again and take care,"
Judy V.
Apr 2015
unknown
Response from Lba Air Conditioning Heating & Plumbing Inc
"Thank you member for your comments and concerns. We bring each of our reviews to our management meetings for review. Take care,"
Diane C.
Apr 2015
Our plumbers have been fine. We have had particular ones for a long time and we use LBA Air Conditioning Heating & Plumbing. I absolutely will use them again in the future.
Response from Lba Air Conditioning Heating & Plumbing Inc
"Thank you member for your comments. The new tankless water heaters have come a long way over the years, they are definately good heaters. We are happy to hear you are happy with it. Take care,"
R S.
Mar 2015
We've had excellent service (preventive maintenance, repairs, troubleshooting, etc.) at our commercial property done by Sam Jackson and another couple other guys (I think one was Kelly). Sam told us we could get a discount on residential because we have a commercial account, so when our A/C broke down (a 25 year-old Kenmore), we called LB A. Keith came out and talked through all the options (there are a few) from basic to high end efficiency. 2 days later, Bo and Chris dropped in a new system and they did an impeccable job, even straightening up a funky gas line, replacing some sketchy ventilation over the water heater, putting the outside unit up high enough on a pad so we can regrade around it without dirt washing into it.
LBA pulled a permit from Overland Park and when the city inspected it, there were no problems. 4 days after install LBA sent another guy out to do a quality check on the system. Checked for gas leaks, care of installation, etc. They clearly want it done right and they did it right.
In the past, I have always purchased the highest efficiency system available. This time, with a kid in college, I was a little more budget conscious. This a mid-range Lennox system with some upgraded features, not the least of which is a thermostat i can control from my phone or any computer. On a cold morning, that is one sweet feature when you can grab the phone from your nightstand and turn up the heat before you get up.
I dreaded spending the money, but this system actually makes the air seem fresher in our house. That may sound like BS, but I think this unit (3 ton, same as the old one) pushes a lot more air around, much more quietly, and it really feels like we're breathing fresher air. Way quieter on the outside, we can barely hear this unit from our patio.
I've used some other good companies in town, but there is something about the people in the LBA organization. They just seem to have an attitude that's a cut above the others (who have mostly been very good as well). Shout out to Carolyn in the LBA office for all the heads-up phone calls keeping us up to speed on when service guys were coming.
LBA pulled a permit from Overland Park and when the city inspected it, there were no problems. 4 days after install LBA sent another guy out to do a quality check on the system. Checked for gas leaks, care of installation, etc. They clearly want it done right and they did it right.
In the past, I have always purchased the highest efficiency system available. This time, with a kid in college, I was a little more budget conscious. This a mid-range Lennox system with some upgraded features, not the least of which is a thermostat i can control from my phone or any computer. On a cold morning, that is one sweet feature when you can grab the phone from your nightstand and turn up the heat before you get up.
I dreaded spending the money, but this system actually makes the air seem fresher in our house. That may sound like BS, but I think this unit (3 ton, same as the old one) pushes a lot more air around, much more quietly, and it really feels like we're breathing fresher air. Way quieter on the outside, we can barely hear this unit from our patio.
I've used some other good companies in town, but there is something about the people in the LBA organization. They just seem to have an attitude that's a cut above the others (who have mostly been very good as well). Shout out to Carolyn in the LBA office for all the heads-up phone calls keeping us up to speed on when service guys were coming.
Response from Lba Air Conditioning Heating & Plumbing Inc
"Thank you member for the nice review. We have a great team here that works well together. Our installers love to hear their reviews, we will share this with them in their next meeting. Thanks again and take care,"
Steve H.
Mar 2015
unknown
Response from Lba Air Conditioning Heating & Plumbing Inc
"Thank you member for posting a review. We are happy to be taking care of your HVAC and plumbing needs. Take care"
David K.
Feb 2015
Excellent service. They were able to fit me in the schedule on Monday morning after a weekend. They called first thing Monday. Called when they knew a guy (Jon) could make it out. Jon made it out, triaged, and fixed in a half an hour. He was great. He explained the issue and how to prevent or lookout to triage in the future. Thanks. I live on the edge of most service areas. so service fees are standard for this area. Others try to raise that fee to discourage being used. LBA was happy to help.
Response from Lba Air Conditioning Heating & Plumbing Inc
"Dear Member, Thank you for your time sharing your experience with us. We are happy to help and thrilled to have customers like you. We look forward to helping you out in the future. Take care"
Grant J.
Dec 2014
Jim came out to the house to replace a old broken boiler and piping. I told him that price was a major consideration in making my buying decision. LBA's price was $11000.00 less than the highest bid and $2400 less than the next closest bid. All bids were done by highly rated Angie's list companies. After a 12 hour install, we had to call LBA back because some of our radiators were not heating up properly. They came back and did another 6 hours of work and pipe replacement to correct the issue and did not ask for any extra monies. They were professional and prompt. They did not try to hammer me knowing I needed to make a buying decision unlike others. I would recommend.
Response from Lba Air Conditioning Heating & Plumbing Inc
"Thank you member for the generous review. We are pleased you are happy with your choice to use LBA. We will share this review with our team and look forward to helping your out in the future. Take care."
Sandy A.
Nov 2014
The first 2 furnaces they checked they had turned them off in the properties we owned. I was worried about them doing that. In the third and fourth properties he had to repair some piping. I contacted another technician for a second opinion and he found nothing wrong with the furnaces. I feel like LBA was just trying to sell me unnecessary services and they were not honest. Their pricing was high but they did an okay job.
Response from Lba Air Conditioning Heating & Plumbing Inc
"Dear Member, Thank you for your feed back. We look into all of our customer reviews to make sure we are giving the best customer service possible. I am sorry we did not more then succeed your expectations. If you have any further concerns with this specific issue please give us a call at 913-268-6822 and we would be happy to send a manager out to speak with you. Thanks again and take care."
Francis N.
Oct 2014
I use them all the time. I have a service agreement with them. They come out when they call. They came out and did this service this Fall, that was when my contract ended so I renewed it and bought it for two more years. All they do is they come out or they'll send me an email to let me know that it's time to schedule, so I schedule it and they come out. They're just professional and very good people and again. It's an individual company that's owned by an individual person in Kansas. I wouldn't have anybody else service my AC. If I have plumbing to do, they can do it.
Response from Lba Air Conditioning Heating & Plumbing Inc
"Thank you member for choosing LBA for your HVAC and Plumbing needs. We look forward to helping you out next season. Take care."
Joe S.
Sep 2014
unknown
Response from Lba Air Conditioning Heating & Plumbing Inc
"Thank you member for the quick and nice review. Our techs and installers really appreciate to hear it from their customers. Thanks again and take care."
Anne L.
Jul 2014
I had LBA out to service our 15 year old AC system, which had shown some problems the previous summer. When the technician examined it, he found it was pulling almost double the amount of current it should be and had blown the capacitor as a result. The fan motor was also showing signs of leaking oil, so it would have cost nearly $1000 to repair. Instead, I asked if they could install an entirely new system - the same day. I'd been expecting to have to do this eventually, but had not planned for it that day. To my surprise, LBA was able to tear out my old system and install a brand new one, all in one day, without a prior appointment - in the rain! It took 6 guys to get everything done, but they did a nice job and were very professional and competent during the process. It's only been a month since we had it installed, but it's been working fine so far, and they give you a year of free service appointments with the purchase. It probably was not the cheapest possible contractor, but I thought they did a nice job and was very pleased that I did not have to take another day off from work to get it done.
Response from Lba Air Conditioning Heating & Plumbing Inc
"Thank you member for the great review. I will share this with the team. They will appreciate that you mentioned that they worked through the rain. When the weather is bad, thats when we are the busiest and the guys are working the hardest. Thank you for trusting us to take care of your hvac and plumbing needs. Take care."
Kathleen K.
Jun 2014
He worked hard to get this resolved. He fixed it, came back later at no charge to fix a small leak. I was surprised and very pleased.
Response from Lba Air Conditioning Heating & Plumbing Inc
"Thank you member for trusting us with you plumbing issues. We appreciate the nice comments and look forward to serving you again in the future. Take care."
BRYAN W.
May 2014
They are amazing. The price included the unit and the installation. They took out the old one and took it away. They were the best. The price was reasonable for what we got.
Response from Lba Air Conditioning Heating & Plumbing Inc
"Dear Member, Thank you for the review. We are very happy to hear you enjoyed our services and co workders. We will share this with our team. Take care."
Anne B.
Feb 2014
See above. I used an Amazon deal. Reg price $160
Response from Lba Air Conditioning Heating & Plumbing Inc
"Thank you member for trying out our services. Don't forget we can take care of your plumbing needs too. We look forward to helping you out in the future."
Edgar V.
Jan 2014
Service was provided on Saturday in the aftermath of the Artic Vortex freeze that created all kinds of frozen pipe problems in Kansas City. I tried many other plumbers only to find out they were handling only existing customers and I would have to wait for an extended period before service could be scheduled. The existing shutoff valve was leaking and very close to failing structurally so I had the water service to the house shut off at the meter to avoid a flood. I travel for work and am not readily available for service calls or waiting for service at the house. LBA was able to schedule a service call within a day. The scheduler was quick to realize my time restraints and adjusted to satisfy my needs. The technician arrived exactly on time and service was conducted professionally. The water was turned on at the meter by LBA and a leak check was accomplished.
Excellent service. I will use LBA for other services in the future.
Response from Lba Air Conditioning Heating & Plumbing Inc
"Dear member, thank you for your comments. That was one of the busiest weekends we have ever had. We couldn't be happier with all of our great co-workers who volunteered to work extra hours that week, because they knew people would need help. We were more then happy to help you out. Thanks again and take care."
Ali J.
May 2013
Jesse from LBA came out on 5/11 to do a tune up on our A/C. He stated that after he washed the coils on our unit, the pressure on our A/C dropped and was critically low on R-22 refrigerant, at least 10lbs at $70 a lb so we were looking at around $700. He told us that if we did not refill the A/C, it would freeze up and turn into a block of ice the upcoming Tuesday because it was going to be very hot. He basically told us we had to replace the A/C because it was so old and we needed to replace it ASAP or our A/C would go out. He told us we needed to buy the $5000 A/C unit or more expensive. My husband came to me and I said no way, we needed a second opinion because it had been working fine. We told Jesse that we would think about it. On Monday, Jesse calls my husband again telling him how important it is that we do something ASAP because tomorrow is going to be hot and our A/C unit will freeze up. My husband tells him no. He again calls later in the week saying the same thing.
In the meantime, I had two other A/C companies out. Both said our A/C unit was a little low on refrigerant but not very low and that the unit was fine, just old. We had one of the other companies put 2lbs of R-22 in, spent about $150 and our A/C has been fine since. I will never use LBA again and am going to try to get the rest of the service agreement money back.
In the meantime, I had two other A/C companies out. Both said our A/C unit was a little low on refrigerant but not very low and that the unit was fine, just old. We had one of the other companies put 2lbs of R-22 in, spent about $150 and our A/C has been fine since. I will never use LBA again and am going to try to get the rest of the service agreement money back.
Response from Lba Air Conditioning Heating & Plumbing Inc
"Thankyou member for the comments. We will go over this with our team. We apologize for the follow up calls. Please if you have any more questions or concerns, give us a call."
Jacqueline N.
May 2013
The workers who installed the furnace were punctual and professional. The crew of 2-3 completed the work in one day. Cleaned the work area after installation. Answered all questions on new furnace and thermostat. Advised that a service man would check on work within a week to be sure all was working well.
Response from Lba Air Conditioning Heating & Plumbing Inc
"Thank you member for sharing your experience with LBA. Our installers are a great group of guys. We will share these comments with the rest of the team. Please let us know if you have any questions"
Stephanie H.
Dec 2012
The technician arrived arrived on time and ready to go. He reviewed the furnace and showed us several items that would need to be addressed. He seemed very knowledgable about what he was talking about. Very professional and respectful of our home.
Response from Lba Air Conditioning Heating & Plumbing Inc
"Thank you member for choosing LBA. Maintenance agreements are very important to get the max life and efficiency out of your Furnace or Air Conditioner. Thanks again for the review and take care."
Mike M.
Nov 2012
As usual service was top notch. Mike, the technician, took time to explain the details of the service. The service was completed in a timely fashion. These people know what they are doing.
Response from Lba Air Conditioning Heating & Plumbing Inc
"Thank you member. We will definitely let Mike know you wrote this review. We appreciate you choosing LBA for all you HVAC, Plumbing and Electrical needs, and look forward to helping you out in the future."
Licensing
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FAQ
Lba Air Conditioning Heating & Plumbing Inc is currently rated 4.7 overall out of 5.
Lba Air Conditioning Heating & Plumbing Inc accepts the following forms of payment: CreditCard
No, Lba Air Conditioning Heating & Plumbing Inc does not offer free project estimates.
No, Lba Air Conditioning Heating & Plumbing Inc does not offer eco-friendly accreditations.
No, Lba Air Conditioning Heating & Plumbing Inc does not offer a senior discount.
Yes, Lba Air Conditioning Heating & Plumbing Inc offers emergency services.
No, Lba Air Conditioning Heating & Plumbing Inc does not offer warranties.