
Century Roofing
About us
Century Roofing is a locally owned family business serving the Kansas City metro area. We attribute our success to a very diligent staff with over 30 years experience in the roofing industry giving the public what it deserves: quality workmanship at competitive pricing. In other words, treating people the way they would like to be treated.
Business highlights
Services we offer
Roof Replacement. Siding. Windows. Repairs & Inspections. Metal Fabrication.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
76% | ||
12% | ||
4% | ||
5% | ||
3% |
Typical shingle replacement job. Roof dipped between two sky lights on the front side of the house. Had rafters reinforced but did not completely correct the problem. A bit disappointed with that. Later dicovered two broken rafters adjacent to each other on the back side of the roof directly accross from the ones on the front that were reinforced. I was putting wiring in for a new ceiling light between the sky lights and noticed two broken rafters on the backside of the roof. I climbed up on the roof to check and it is obviously weak. The workers must have noticed it too and could easily have checked it out when the sheeting was off the front side.
Would not stop me from using them for a shingle replacement again, but I would sure do a thourough inspection of the raters and sheeting myself.James was very pleasant to work with. He had to put up with a lot from me, too. He coped beautifully with my lack of voice (due to an extremely sore throat) when we were discussing Century Roofing's bid. Later, I delayed the actual construction because I was too sick to deal with anything. James just adjusted the schedule without complaint. Our homeowners association requires very specific shingles and has some other requirements; James had no trouble (or at least no trouble he chose to tell me about) dealing with the homeowners association's requirements.
Century Roofing gave us the low bid of the three bids we received. My husband and I were surprised and impressed that the low bid was the most detailed of the three bids. Century Roofing's bid was also the only one to mention obtaining a waiver of lien afterwards. Waivers of lien are easy to forget, so I was impressed they were mentioned.
The roofers came when as promised with the materials we had chosen. The crew seemed professional and hard working. The old roof was torn off and the new roof was installed in less than two days. My husband was nervous because a small area of the roof was left uncovered overnight, but we are in a drought and no rain was predicted. The crew cleaned up well when they finished. We were surprised and pleased when another employee of Century Roofing came to run through the work space with his magnet the next day. (Please remember these are some of the shortest days of the year, so the roofers absolutely had to stop working by 5 p.m. each day just for their own safety's sake.)
James told me as he examined our roof for the bid that we should have had soffit vents to keep good airflow in our attic. The other two bidders said the same thing, so I believe this was true. James brought the soffit vents over. I had misunderstood about their need for painting, but the soffit vents were not difficult to paint with leftover housepaint we have on hand. James gave me the weekend to get the soffit vents painted, so it was no real hardship.
As promised, the carpenters came and installed the soffit vents last Monday. Yesterday the skylight was replaced while I was not home.
So, the job was finished with a minimum of disruption and the opportunity to deal with a group of very pleasant and professional employees. Now I need the rainstorm to be sure about the roof's condition, but, if I don't write another review about this roof, it will mean that all went well. The new roof looks great. It certainly does not look like we'll have problems, but a rainstorm will give us the definite proof.
Dos
Be specific about what you want in your email or phone call. They will drive by before the scheduled appointment and provide an estimate at the initial meeting.
I would get a definition of bad weather, as in high winds. Just so you know what would cause a delay.
Confirm communication if there are delays.
Other than that the process was very smooth, there are no specific do's or don'ts. I would definately get the Angie's list coupon as it will save you a few hundred dollars off the price of the replacement roof.
"Customer - Thank you for the pictures, your roof looks fabulous! The color goes great with your home. I'm glad you were pleased with the roofing process. If you need anything ever don't hesitate to contact us :)"
"Customer, Marty is a great guy and has been with the Century family for years! Thanks for your great response and I'm glad we were able to make your re-roof as smooth as possible. Any questions, don't hesitate to call :)"
The resulting roof is fine but had we known then what we now know,we would have gone with a different company and paid the extra $500-$600. Upon completion of the vents in the soffets, for which we waited a week ,they arrived at our door wanting a check within 10 minutes.
"Customer I'm sorry to hear you were unhappy with the job. It took 2-3 days to complete your roof which was normal but it's my understanding it was the soffit vents that took a little more time than they should have and for that I apologize. I hope you are happy with the finished product and if you need anything don't hesitate to call us!"
"Customer, I'm glad you decided to choose Century as your roofer. Replacing a roof is a major renovation to your home and we try to make it as painless as possible. Thanks for your patience in letting us get the job done right. I'm glad you are happy with the finished product and if you ever need anything don't hesitate to contact us!"
"Customer, General roof maintenance will prolong the life of your roof and I'm glad our repairs did the trick! If you ever need anything else don't hesitate to contact us."
"Customer, I'm happy to hear they finished your roof in 1 day - wow! I'm glad to hear that you are pleased with the finished product. If you need anything don't hesitate to contact us!"
"Customer, I'm glad to hear you are happy with your roof! If you need anything don't hesitate to call us."
Century Roofing, and sales rep Aaron M. were great to work with. I received a quote within 48 hours of my initial call. Aaron was very responsive to calls and questions. Their bid was the second lowest I received and they adjusted it to be closer to the low bid.
The work started just two days after closing the deal. The crew worked 12 hours on day one and finished the next day. I made a punch list of 8-10 fixes/issues and the crew chief walked around with me and had most of them addressed with a couple of days. Was really pleased when the crew chief came back a day or two later and re-did some flashing he wasn't happy with. I have one or two small issues with the final work, but overall, the roof looks really good. Clean up was pretty good, but not excellent.Overall, Century did a great job!
Licensing
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