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43 years of trusted experience
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Reviews
3.97 Reviews
Showing 1-7 of 7 reviews
MICHELLE H.
02/2012
florists
 + -1 moreAfter hearing that the flowers weren't delivered to work as of 4:30 on Valentines Day (and ruining the suprise), I called Nana's and they claimed the order wasn't processed. The owner said he would "make it right' and then delivered roses at 6:30pm to my house, looking thrown together and w/out the card I ordered with it...not to mention it wasn't really a surprise anymore and they weren't delivered to work. The owner also said he would also call me the following day, but never did. I had to call them and asked for compensation, but he claimed he was "unable to give refunds on online orders" (which seems ridiculous) and only would give me a $25 credit towards my next order. I don't recommend Nana's and won't order from them again.
Description of Work: Ordered roses to be delivered to my wifes work on Valentine's Day. I ordered from Nana's since I wanted to support local businesses.
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$100
Thomas W.
02/2012
florists
 + -1 moreAs you can imagine, Valentines Day did not turn out so well. The whole idea of ordering roses to be delivered to the work place is so they can be enjoyed and show off to the hundreds of other women that work there. This order was called in on the local phone number over 1 week previous to the requested delivery date. If I had not finally asked asked her if she recieved some flowers at work I would never have known they were not delivered and still charged. Delivering a dozen roses the day after Valentines day doesn't cut it but I do understand that @*%^ happens and there really isn't anything they can do to correct the mistake.
Description of Work: I ordered 1 dozen roses for Valentines Day to be delivered the day of or day before Valentines Day. I picked this florest because it was in the same area as the place of business I wanted to have delivered. When 5:00 came on Valentines Day I decided to call and check on the order. They answered the phone which kind of suprised me since I'm sure this was a hectic day and said they would check out the problem and call me back. They did call back and informed me they found the original order but had been misplaced and never processed. They were very curtious and offered to deliver the flowers to our home that evening which I declined. We decided to try again and have delived to the work place the next day. They did not offer any dollar compinsation but did offer to have a nicer arrangement put together which I agreed.
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$110
DEBRA C.
02/2011
florists
 + -1 moreI placed the order on a Friday morning for a Saturday event. Nana's is under new ownership so I thought I would give them a try. I told the girl I wanted a casual long low arrangement for an hors' doervres table. No roses - no pastels. I picked the arrangement up Saturday at noon and there are 4 yellow roses, yellow carnations, and pinks and yellow/pink tiny lily things. Two of the roses was starting to brown around the edges before I got it home. Little yellow/pink lilies were drooping and sagging (looked frozen) and never came out of it. It looked so cheap. I was very disappointed so I went to our local grocery and purchased something much more fuller and colorful for my table and less expensive. It will be a while before I order anything from them again.
Description of Work: Ordered casual arrangement for major board of directors hors' doervres party
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$45
JILL W.
08/2008
florists
 + -1 moreI hired Nana's Village House for my wedding flowers because of their convenience to my home and I had found a good review on Angie's List. I met with Linda and, unlike most brides, didn't have a specific plan in mind. She was very knowledgeable and helped think if seasonal flowers that arranged well together. I would return to them every time. The flowers were absolutely beautiful and Linda even helped me with color schemes and ideas appropriate for the season. My bouquet was everything I wanted it to be and more. They do an excellent job, are punctual, communicate well, have very appropriate and fair pricing and are talented beyond belief. Wonderful Job!!!
Description of Work: Made arrangements for my reception and the gazebo that we were married in. Huge arrangement for a large entryway table as well as hanging vases scattered around the house. Decorated flower girl baskets. Made boutonnieres for all the gentlemen and corsages for the ladies. My bouquet and a little one for my daughter. Arrangements for the tables are the reception.
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Yes, I recommend this pro
$1,050
LINDA F.
12/2007
florists
 + -1 moreWe were very pleased with them. They worked with us and our budget. Their original estimate was too high and they worked with us to get that down. We worked with Caily. We loved the flowers! They were able to come up with an arrangement of flowers they don't use often, but they looked great. She was more than willing to work with us and was always available to do so. She made great suggestions and gave alternatives when they would be out of our price range. She brought the flowers to the wedding the day of. She even offered for us to come look at them the night before. The cost was just what she said it would be. Overall we were really pleased with the service we received from them.
Description of Work: We ordered all the flowers used in the wedding. Mainly corsages and boutonni re.
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Yes, I recommend this pro
$824
AMANDA A.
10/2006
florists
 + -1 moreThe staff at Nana's did a wonderful job with our flowers. They met with me twice to go over all of the details and made sure they knew exactly what I wanted. They were much more reasonable than other florists I interviewed, and gave lots of personal service. They really seemed to enjoy preparing the flowers, and knew me by name every time I went into the shop. They spent a great deal of time at the church making sure everything was perfect before setting up at the reception. They also worked with me to create floral centerpieces for the reception that wouldn't break the bank. They didn't just want my money. But wanted me to be happy with them as well. Being a small local business, they gave great service!
Description of Work: Flowers for wedding ceremony and reception.
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Yes, I recommend this pro
$2,000
JAMES G.
02/2000
florists
 + -1 moreGOT A FLORAL ARRANGEMENT AS A GIFT AND A WEEK LATER IT IS STILL NOT WILTING.
Description of Work: FLORAL
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Yes, I recommend this pro
Contact information
575 S MAIN ST, Zionsville, IN 46077
www.nanasflowers.comService hours
Monday:
9:00 AM - 6:00 AMTuesday:
9:00 AM - 6:00 AMWednesday:
9:00 AM - 6:00 AMThursday:
9:00 AM - 6:00 AMFriday:
9:00 AM - 6:00 AMSaturday:
9:00 AM - 5:00 AMLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Florists,
Rentals - Parties,
Wedding Planning
FAQ
NANA'S Heartfelt Arrangements is currently rated 3.9 overall out of 5.
Monday: 9:00 AM - 6:00 AM
Tuesday: 9:00 AM - 6:00 AM
Wednesday: 9:00 AM - 6:00 AM
Thursday: 9:00 AM - 6:00 AM
Friday: 9:00 AM - 6:00 AM
Saturday: 9:00 AM - 5:00 AM
NANA'S Heartfelt Arrangements accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, NANA'S Heartfelt Arrangements does not offer free project estimates.
No, NANA'S Heartfelt Arrangements does not offer eco-friendly accreditations.
No, NANA'S Heartfelt Arrangements does not offer a senior discount.
No, NANA'S Heartfelt Arrangements does not offer emergency services.
No, NANA'S Heartfelt Arrangements does not offer warranties.
NANA'S Heartfelt Arrangements offers the following services: DAILY DELIVERIES, WIRE SERVICE, FRESH FLOWERS, WEDDINGS, FUNERALS, PARTIES, BALLOONS, GIFT AND FRUIT BASKETS, PLANTS, INDOOR AND OUTDOOR, CUSTOM DESIGNS IN SILK,DRIED, AND FRESH FLOWERS, PLANTSCAPING, INTERIOR DESIGN FOR HOME AND OFFICE.
Contact information
575 S MAIN ST, Zionsville, IN 46077
www.nanasflowers.comService hours
Monday:
9:00 AM - 6:00 AMTuesday:
9:00 AM - 6:00 AMWednesday:
9:00 AM - 6:00 AMThursday:
9:00 AM - 6:00 AMFriday:
9:00 AM - 6:00 AMSaturday:
9:00 AM - 5:00 AM