M & M Muffler & Automotive

Auto Service, Auto Mufflers, Auto Towing,

About us

NAPA Auto Care Center

Reviews

4.811 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
0%
2
9%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-11 of 11 reviews

Ina K.
08/2017
5.0
muffler repair, auto repair
  + 0 more
Excellent, responsive to my calls, additional work request and pleasant.
Description of Work: Exhaust manifold was corroded and cracked - needed to replace it. Assessment was quick and accurate, car was inducted within a day and parts supplied. they even tagged on a number valance that I supplied. A dealer would not have performed this in this time frame or cost.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

Andrew P.
02/2017
5.0
auto repair
  + -1 more
M & M was just what I was looking for. After having spent a lot of money at a chain auto service store, I was looking for an honest, hard working local business to help me. M & M were honest, friendly, and had fair prices. They removed my old converters, the new converters were installed quickly, and they also replaced an oxygen sensor that had failed. I will be coming back for all of my auto service work from now on!
Description of Work: I needed two catalytic converters installed that I had purchased myself, but had been unable to install myself after not being able to remove the old converters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Jenny B.
10/2016
5.0
muffler repair
  + -1 more
Excellent! they fixed the problem, and I plan to return!!! very soon!
Description of Work: Muffler needed work done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Amanda Z.
01/2016
2.0
auto repair
  + -1 more
unknown
Description of Work: CALLED AND WAS TREATED RUDELY ON THE PHONE....

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0


ML V.
11/2015
4.0
auto repair
  + -1 more
.
Description of Work: I went in for a check engine light. It was nice that they didn't to upsell me.
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Kathleen B.
11/2015
5.0
muffler repair, auto repair
  + 0 more
unknown
Description of Work: Called to get estimate for exhaust work for 14 yr old car. Got est next day, repaired a day later. Repaired only what was needed, and tightened and adjusted areas needing work. Had fluid flush and refill and all wipers replaced same time. Impressed with honesty, consideration of my timing and desire to complete repairs in timely fashion. I will go back, and have recommended to others.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

L Mark F.
11/2014
5.0
muffler repair, auto repair
  + 0 more
Every experience I’ve had with Mand M — and there have been many — has been positive.
Description of Work: I have used M&M many times. The last time I had them work on a car they installed an exhaust system that I provided the parts for at a cost of $100. Unlike chain-store muffler shops, M&M will actually repair instead of replace components. On one car they patched a hole in my exhaust system for $50, and the repair lasted the rest of the time I had the car (about three years). They do mechanical work other than exhausts, and are perfectly competent in that area too. They’re straight shooters, and I’ve never felt as though I had been charged too much.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Wade G.
02/2014
5.0
muffler repair
  + -1 more
Tailpipe had broken; and there was a very loud rattling sound. Bill quoted me a $100 repair estimate, and threw in a repair to the heat shield with that. Dropped off the car at noon, and the repairs were done by that afternoon. Very friendly and professional. Definitely will return if I need more work done.
Description of Work: Exhaust repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael G.
12/2012
5.0
Performed work completely, on time and to my satisfaction
Description of Work: Replaced clutch in my classic 1967 Chevelle SS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Michael G.
11/2012
5.0
auto repair, muffler repair, radiator service, towing
  + 2 more
Performed work completely, on time and to my satisfaction
Description of Work: Replaced clutch in my classic 1967 Chevelle SS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Chelsea C.
09/2011
5.0
towing, auto repair
  + 0 more
Once they towed my car they were able to tell me what was wrong which was the harmonic balance in the car. I ultimately decided not to get it fixed. They charged me for the towing but not for the diagnosis, which I appreciated. This is a great auto shop!! If you are looking for trustworthy, friendly people who have been in business for years and are focused on customer satisfaction this is the place. I never once felt like they were trying to up-sell me. They told me exactly what was wrong with the car and let me decide if I wanted to fix it. Marvin even offered to buy my car when I decided I wasn't going to get it fixed. I just bought a new car and you can bet that whenever I need service this will be the place I go. Thank you so much for everything!!
Description of Work: I took my car to M & M because the power steering stopped working and my car was smoking. They towed it to their shop as well.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

    Contact information

    10760 Deandra Dr, Zionsville, IN 46077


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Mufflers,
    Auto Towing,
    Auto Radiators,
    Auto Tires,
    Auto Detailing

    FAQ

    M & M Muffler & Automotive is currently rated 4.8 overall out of 5.
    No, M & M Muffler & Automotive does not offer free project estimates.
    No, M & M Muffler & Automotive does not offer eco-friendly accreditations.
    No, M & M Muffler & Automotive does not offer a senior discount.
    No, M & M Muffler & Automotive does not offer emergency services.
    No, M & M Muffler & Automotive does not offer warranties.

    Contact information

    10760 Deandra Dr, Zionsville, IN 46077