Thomas Appliance Repair has been servicing North West Indiana for the past 40 years. We specialize in all major appliances and take pride in our customer service. We look forward to working with you!
PLEASE MAKE CHECKS PAYABLE TO: WILLIAM THOMAS
Actually, this was a repair of a dryer, not an install (which we first thought we were going to hire them to do ). The repair was excellent. I only wish we had known to use them to repair our washer instead of buying a new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$175
Traci s.
12/2015
0.5
The repairman told me that my valve on gas fireplace was faulty and that he could fix it with the old parts for $150 or put new parts on it for $300. I went with the $150 option...it worked for about 24 hours. I had another repair company come out and they ran an inspection on all parts..valve was not faulty at all. it was the switch to turn it on and off that needed to be fixed. I feel like I was ripped off.
Rating Category
Rating out of 5
quality
1.0
value
0.5
responsiveness
1.5
$150
Mary K.
12/2015
5.0
very knowledgeable and efficient; quality service; easy service experience
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$145
Marlena B.
12/2015
5.0
I hadn't had our gas fired place inspected in 10 years. The tech was very helpful and clean with all the soot and didn't mind me asking tons of questions. He was quiet, polite, and didn't mind teaching me things about the fireplace itself. Price was lower than I had been quoted from other places. Def would use again if needed or refer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$150
Bruce D.
11/2015
4.0
Very prompt, courteous and would definitely hire him again. Knew what he was talking about.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$125
Dennis F.
11/2015
4.0
called first. Came earlier than appt. time. Easy to ask questions and made reasonable suggestions. Explained what he inspected in an easy to understand manner. Pleased with his service and others should also be satisfied.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
$150
Kathy L.
11/2015
5.0
After three years of not being able to get down and light my family room fireplace, I now have fire! Unknown to us there was a thermostat to control it. It was not working but after calling Thomas Appliance within an hour of my phone call the service man was at my door. The service man left, went and bought a new thermostat, installed it, put a surround around to cover up the previous holes and checked everything out. He was finished and done with before Michael even knew he was there! Five star service from Thomas Appliance *****!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Brenda H.
10/2015
5.0
I hired them to clean the fireplace chimney in my rental property. I live 1200 miles away and have a property manager handling the details. So i really cant speak on the work quality. What i can say is, the tech responded super quick both times I contacted him and had appointments available the next day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Zerita R.
10/2015
5.0
Very dependable, reliable and knowledgeable! Would hire them again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Marianne or Jim M.
10/2015
5.0
This gentleman is absolutely fantastic and so very, very nice and courteous! I would hire him again in a heart beat and on top of that he is a vet that served in Afghanistan. I would love for others to support him as well. Your not only supporting our troops but you are also getting a really, really good repair guy that is as good and friendly as anyone can get!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$150
art s.
10/2015
5.0
they were on time and very knowledgeable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Art S.
10/2015
5.0
they were on time and very knowledgeable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Richard RICHARD C.
09/2015
5.0
Chris was available to arrive early so it was to our mutual benefit. I was very pleased with how clean and quickly his took my dryer apart to confirm the bushings were worn-out. He was very polite and invited us to call if anything went wrong within 90- days of his repairs and said if any further problems occur to contact them. Very quick response time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$200
Jessica I.
09/2015
4.0
He's very nice
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
james c.
09/2015
5.0
was fair priced, on time and got the job done. I will use this co. again
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$150
Sara K.
09/2015
5.0
Worked quick and looked at all sides of the issue to insure the job was done right. Price was excellent. I will use this company again in the near future for other work I need done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sara K.
09/2015
5.0
Worked quick and looked at all sides of the issue to insure the job was done right. Price was excellent. I will use this company again in the near future for other work I need done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$60
Gloria S.
08/2015
5.0
Came on time, went right to work. Installed 2 ceiling fans in about 2 hours and asked to clean up after himself.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$200
Darryl B.
08/2015
5.0
After I called the repairman was there in 45 minutes and did a job
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jim f.
08/2015
4.0
Very responsive for both estimating and service. Regretfully, the job was beyond their capability. They tried but could not complete. They were very fair and did not charge me because they were unable to complete. We're still in th markt for some one who can handle th job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jay J.
08/2015
5.0
This was a quality guy. Due to some changes in our scheduled appointment, he arrived at my home, did the work and was done before I arrived. He waited because he wanted to talk to me about options. I thought that was a step above. Great Guy!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$60
James H.
08/2015
5.0
Quick response and great customer service and thorough job!