Approved Pro
Approved Pro

Thomas Appliance

Clothes Washer or Dryer Repair or Service, Oven or Stovetop Repair or Service, Small Size Appliance Repair or Service,

About us

Thomas Appliance Repair has been servicing North West Indiana for the past 40 years. We specialize in all major appliances and take pride in our customer service. We look forward to working with you! PLEASE MAKE CHECKS PAYABLE TO: WILLIAM THOMAS

Business highlights

51 years of experience

Services we offer

Appliance Repair

Amenities

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.8147 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
9%
3
1%
2
0%
1
2%

Filter reviews by service

Showing 1-25 of 147 reviews
Monica M.
Sep 2023
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Great communication, friendly tech, fair pricing!

Viveca S.
Apr 2022
5.0
Fridge, Freezer or Ice Maker Repair or Service
very professional, nice and good price

John M.
Sep 2020
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Quick, easy, and efficient. So happy.

Randy W.
Aug 2020
5.0
Yes, I recommend this pro
William, the owner, came out on his day off to troubleshoot our dryer. He is a man of his word, knowledgeable and professional. Thomas Appliance is reliable; they came on time as scheduled! This is our 3rd time using Thomas Appliance and we highly recommend them.

Rachel H.
Sep 2019
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Very nice. Offered to come earlier if could. Called and got me in day early. Quick. Very nice. Removed shoes.

James R.
Sep 2019
0.5
Fridge, Freezer or Ice Maker Repair or Service
Terrible. Simply terrible. Works out of his home and appears marginally in business. I provided make, model, and part numbers for this fellow that were required to repair cooling fans on double oven. Said he could do the work for a standard charge. He claimed to be getting the parts. He stalled every time I called him to get the work done. One excuse after another. Several weeks passed, but he never responded, never got the parts, never did the work. Never use this fellow!

Ruth S.
Aug 2019
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Called pm....they promptly returned call...came following am. Very helpful.

Thomas S.
Aug 2019
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
$100
My dryer quit working on Tuesday, Chris from Thomas Appliance come out on Wednesday and repaired the dryer. Very friendly, polite and professional.. highly recommend Chris! Its nice to know that there are companies and people that still take pride in there work!

Brian S.
Mar 2019
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
I have had Thomas Appliance out to my home to work on my dishwasher and my washer. The guy is great. Very easy going and very, very professional. All the work he does he takes pride in and the work is great. I was new to the area and got lucky finding this great serviceman!

Richard S.
Feb 2019
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
responded in a timely manner - friendly and informative

Juli V.
Jan 2019
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Chris from Thomas Appliance was the most courteous, thoughtful and extremely reliable. Thanks to him, he saved me a lot of money allowing me to purchase a used appliance instead of me spending an insane amount of money on a brand new washer. Thank you Chris!!! It’s amazing to find people that are willing to help these days. I would highly recommend Thomas Appliance. 5 star service!!!

Denise M.
Nov 2018
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro

Gloria F.
Sep 2018
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
$80
The serviceman was prompt, courteous, and knowledgeable. He completed the job quickly. The complete bill was less than anticipated, which is always a plus.

Linda B.
Sep 2018
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Excellent service and Chris handled my washing machine repair and was able to take care of the parts for the washer all in one day Very glad to use Thomas Repair I highly recommend this company

John V.
Sep 2018
5.0
Yes, I recommend this pro
$220
Chris did an outstanding job repairing my refrigerator. He was prompt, friendly, and professional.

Susan L.
Aug 2018
N/A
Fridge, Freezer or Ice Maker Repair or Service
Great service she said
Response from Thomas Appliance

"Thank you for the review. What could we have done to satisfy you in the other categories."


Tony C.
Jul 2018
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
$80
Called me 5 minutes after I was done filling out the form online. Set up an appointment for the following morning. Very prompt and knowledgeable. Diagnosed and fixed the problem with my dryer. Very pleased with the service and will call again if I need service.

Esther V.
Jul 2018
4.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
$140
Thomas Appliance also will service a commercial location, my dryer was down in my hair salon, and he repaired right away.

Mike H.
Jul 2018
5.0
Yes, I recommend this pro
Only business that responded to home advisor request. Knowledgeable staff

Karyn S.
Jul 2018
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Very prompt reply to my request and service call.

Harold E.
Jul 2018
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Arrived early. Diagnosed and fixed problem. Came the same day that I called. Fair price. Would recommend.

Chris H.
Jul 2018
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Excellent service and very knowledgeable. I would definitely use again.

Torre F.
Feb 2018
5.0
Yes, I recommend this pro
$100
The repair man was prompt and quick with the replacement of my disposal unit

Jenny S.
Jan 2018
5.0
Yes, I recommend this pro
Provided a fair estimate and installed the gas line to the grill safely and efficiently. Will definitely keep in mind if I ever need this type of work done again.

Jennifer R.
Jan 2018
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
$200
He came to repair my dryer within 1 hour. The other places I called needed 1-2 weeks
...
Showing 1-25 of 147

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Thomas Appliance is currently rated 4.8 overall out of 5.
Monday: 10:00 AM - 6:00 PM Tuesday: 10:00 AM - 6:00 PM Wednesday: 10:00 AM - 6:00 PM Thursday: 10:00 AM - 6:00 PM Friday: 10:00 AM - 6:00 PM Saturday: 11:00 AM - 6:00 PM Sunday: 12:00 PM - 6:00 PM
Thomas Appliance accepts the following forms of payment: CreditCard
No, Thomas Appliance does not offer free project estimates.
No, Thomas Appliance does not offer eco-friendly accreditations.
No, Thomas Appliance does not offer a senior discount.
No, Thomas Appliance does not offer emergency services.
Yes, Thomas Appliance offers warranties.

Contact Information

1509 N County Line Rd, Michigan City, IN 46360

Service Hours

Sunday:12:00 PM - 6:00 PM
Monday:10:00 AM - 6:00 PM
Tuesday:10:00 AM - 6:00 PM
Wednesday:10:00 AM - 6:00 PM
Thursday:10:00 AM - 6:00 PM
Friday:10:00 AM - 6:00 PM
Saturday:11:00 AM - 6:00 PM
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