Thomas Appliance

appliance repair, small appliance repair service

About us

Thomas Appliance Repair has been servicing North West Indiana for the past 40 years. We specialize in all major appliances and take pride in our customer service. We look forward to working with you! PLEASE MAKE CHECKS PAYABLE TO: WILLIAM THOMAS

Business highlights

51 years of trusted experience

Amenities

Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.8147 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
9%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.8
Showing 51-75 of 147 reviews

Mary C.
06/2016
5.0
Garbage disposal replacement. Good communication. Prompt, reliable, and efficient. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$350

Lorenzo H.
06/2016
4.5
This company removed my old dishwasher and I plan on having them back to install my new one. They responded quick to our needs and were very friendly and professional the entire time. I strongly recommend them.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Veronica B.
06/2016
5.0
Very quick service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Clayton A.
06/2016
5.0
The young man came on a Saturday promptly, found the problem the first time and even fixed a gas leak I had not noticed. It was a blessing to have such great service as my wife had just passed 2 days before and all I needed was one more thing to worry about! These guys made it easy!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Larry G.
05/2016
5.0
Chris was a wonderful and patient guy this old house had many challenging issues to deal with that we're unexpected on this job so was very challenging but he was able too do and looks great works wonderfully. Sincerely Larry I apologize for all the unexpected issues he had to deal with feel so bad for how long it took him.7 hours it took which should of been simple 2 or3 hour job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

therese b.
05/2016
5.0
Repair man was very nice, was able to come and fix our dishwasher the very next day, and the cost was below what i expected to pay.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

Aline K.
05/2016
5.0
they were great

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tracy M.
04/2016
5.0
The repair man was very helpful and polite.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

John W.
04/2016
5.0
On time service; well performed. The technician also left us with several helpful suggestions to the questions we raised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Pat G.
03/2016
5.0
Technician was on time, friendly and professional. I would definitely use this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$175

Charbel M.
03/2016
5.0
Professional and honest

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Grzych J.
03/2016
5.0
He was extremely knowledgeable and knew what he was doing with our 50'svstyle stove. He spent some time to ensure everything worked well and passed all tests. He also suggested we put a carbon monoxide monitor in a specific place in our kitchen. He also to the time to go over any questions we had. This guy is a must hire if you want things done right at a reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$200

Gus - Nancy C.
03/2016
5.0
Professional and very easy going. We greatly appreciate Chris's honesty and saving us unnecessary expanses. The road trip fee was very reasonable compare to other's and although we didn't have to have any work done. The trip fee was will worth the wealth of knowledge Chris provided us on our chimney. Thank you Chris (?) for sharing your ideas for our chimney and your kindness and honesty. We will be calling your back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

david f.
03/2016
5.0
Thomas appliiance was honest & did a great job

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$180

Jasmine N.
02/2016
5.0
Fast service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael L.
02/2016
5.0
Our washing machine would no longer spin. I was very pleased that I was able to contact Thomas Appliance by phone fairly late a night and schedule a service call right away. William arrived a little early, was very pleasant and knowledgeable, and got the job done quickly. He put everything back the way it was, and was just as nice as he could be. He showed me the broken part. the charge was very reasonable. I would recommend this company highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charles S.
02/2016
4.5
very profisional and knowlegable

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$60

Jeffrey D.
01/2016
5.0
Good experience all around!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$150

JAMES S.
01/2016
4.5
Tom was great I would recommend him to anybody had our hot water heater replaced.quick, efficient, very neat very precise, We will hire him again if needed

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

1509 N County Line Rd, Michigan City, IN 46360

https://thomasappliancerepair.wordpress.com/

Service hours

Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
11:00 AM - 6:00 PM
Sunday:
12:00 PM - 6:00 PM

Service Categories

appliance repair,
small appliance repair service

FAQ

Monday: 10:00 AM - 6:00 PM

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 10:00 AM - 6:00 PM

Thursday: 10:00 AM - 6:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: 11:00 AM - 6:00 PM

Sunday: 12:00 PM - 6:00 PM

Thomas Appliance accepts the following forms of payment: CreditCard
No, Thomas Appliance does not offer free project estimates.
No, Thomas Appliance does not offer eco-friendly accreditations.
No, Thomas Appliance does not offer a senior discount.
No, Thomas Appliance does not offer emergency services.
Yes, Thomas Appliance offers warranties.

Contact information

1509 N County Line Rd, Michigan City, IN 46360

https://thomasappliancerepair.wordpress.com/

Service hours

Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
11:00 AM - 6:00 PM
Sunday:
12:00 PM - 6:00 PM