Bob's Garage

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AWESOME!!!

Bad. Bill did not tell us there would be a diagnostic fee. Then, when we decided to not use them based on their high estimate compared to others, they wouldn't release the car unless we paid them $45. When we asked why we weren't told there would be a diagnostic fee up front (many garages in our area do this for free), he said "You didn't ask." When we pressed the issue, he hung up on us.

That I thought they were honest and that their work was good.

We have worked with Bob for about 15 years and wouldn't trust our cars to anyone else. We had them do a thorough check of an older car to make sure there were no problems - we know that we can always trust this place not to recommend any unnecessary work!

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They've done several things for me. It was reasonable. Their pricing always seems to be under what I would have expected it to come up to be. There were several things that I've tried to fix myself and ended up having to take it to them and they've ended up fixing it for a lot less than I could have guessed. I don't typically take my cars to shops. I usually do most of the work myself. So when I go into some place like that, I'm kind of surprised when the price is a lot less than what I think it would be. I've never had any problem with what they've done. Every time I've brought anything in, they've fixed it, had it done right away, same day, next day. They even drove me home once.

We didn't have an appointment but because of the dangerous nature of the problem Bob took the vehicle in personally and looked it over. I appreciate his knowledge, experience, thorough work, and the quality of work. I would definitely use him in the future.