Super Service Award Winner for last 7 Years in a Row! 24/7 Service with no overtime charges ever! We will beat any competitor’s price by 10%, and if we can’t, we will give you a $100 gift card for your time (on Furnace and Air Conditioner Equipment). Trane Comfort Specialist-the highest rating awarded to Trane Installers. Two locations to serve you on the North and South side of town. No company is more in touch with the environmental issues, problems, and solutions than one in your own community. PHP is locally owned and operated, which means we can relate better to your needs. FREE ESTIMATES - Most of our estimates are FREE* and free means free. At PHP, there are no strings attached, and no hard sell tactics. EVERY CUSTOMER GETS OUR FREE SERVICE CONTRACT!! OUR GUARANTEE - PHP makes your satisfaction our number one priority. In fact, we confidently make this pledge to every customer: If you are not completely satisfied, PHP will make every effort to make sure you are satisfied. FINANCING AVAILABLE - We know that sometimes it can be easier to spread payments out rather than pay it all now. So, PHP offers 6-12 Months Same As Cash on our services. Call today to find out more. Additional location: 1051 Sloan Drive Franklin, IN 46131 *Not available on regular service issues.
Business highlights
15 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
Plumbing, Water Heaters, Drain Cleaning, Gas Piping, Heating, Air Conditioning, Heat Pumps, Water Treatment, Bathroom & Kitchen Remodels, Whole House Humidifiers.
They were very helpful. They kind of confirmed what we had heard from other previous checkups. There really wasn't much they could do as far as improving the performance of the system. They said that eventually we would have to replace the A/C system. They were very helpful in giving me different quotes for that. I would use them again.
Description of Work: They did an A/C check. It was the annual checkup type of thing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Thelma M.
07/2014
5.0
plumbing, water softeners
+ 0 more
Everything went great. He did a good job, was punctual and very friendly.
Description of Work: My water softener was not regenerating. We had to put it on bypass to get water in the house. He checked to make sure that all the water valves were turned on. He then made sure that there was not a salt block in the tank. He regenerated the softener twice and got it running. He was very punctual and explained everything to me. He was very friendly. His name is Bobby. I had purchased a deal from Angie's List. I would recommend this company to anyone needing plumbing service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29.99
tamie Y.
07/2014
4.0
heating & air conditioning/hvac
+ -1 more
They called right away initially but afterwards they weren't very responsive. One day before they called me about the scheduling. The service provider said he couldn't contact my house but he said he would me back. I never received a call.
Description of Work: Air-Conditioning Tune-Up Plus Filter
Rating Category
Rating out of 5
Yes, I recommend this pro
$39
Suzanne V.
07/2014
5.0
plumbing, gas leak repair
+ 0 more
Everything went very well. Would use this company again.
Description of Work: Capped a gas line. Also gave me a $10.00 discount.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
DEBRA P.
07/2014
1.0
sewer cleaning, drain cleaning
+ 0 more
Inspection was supposedly done, although no access was gained to sump pits. I was provided with misinformation... told I only had 1 primary pump when I had 2 and that the back-up pump was the only pump functioning. Upon inspection by another Angie's List provider who cut PVC pipe to access the pit, I was reassured that I had 2 primary pumps, one working fine, one had a defective switch, and that the battery back-up pump was not functioning. This was totally different from what I was told by Plumbing Heating Paramedics, who wanted to replace my primary pump for over $600. This company also did not clean out the pit, as per "Big Deal" specifics. Apparently, then, not a thing was accomplished, except to try to sell me something I did not need. I could see how a senior citizen or other trusting customer could be scammed by this approach. This is not acceptable.
Description of Work: .
Rating Category
Rating out of 5
$99
Response from Plumbing Heating Paramedics
Thank you for writing this review. I would like to personally talk to you and I will make it right even if I give you 100% of your money back. More importantly I need feedback and will handle accordingly. Thanks Ryan Carpenter owner
Sharon A.
07/2014
5.0
heating & air conditioning/hvac
+ -1 more
It turned out just fine. They sent one tech and they were at the home for about an hour. I had to wait quite a while to get on their schedule however.
Description of Work: I bought a big deal for $39 for an Air-Conditioning Tune-Up Plus Filter and one for $39 for a Seasonal Furnace Clean and Tune-Up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$39
Connie K.
07/2014
4.0
heating & air conditioning/hvac, plumbing
+ 0 more
PHP responded quickly & set up a convenient appointment. They didn't say anything about access to the plumbing or ask any questions about my home. The plumber was good about calling ahead to confirm when he'd be here. When he arrived I showed him the exterior faucet & he said he'd have to make a hole in my living room wall to access the plumbing. I had assumed the work could be done from outside. My home is newly redecorated & a hole in the wall would result in additional expense for drywall & paint. The plumber & I agreed that it didn't make sense to do this for a faucet that was just leaking outside when it was turned on. He suggested I contact you for a refund. I wish the "deal" info had explained that a home on a slab would require access to plumbing through a wall. Otherwise, I had a favorable impression of the service provider.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$149
MARK B.
07/2014
5.0
heating & air conditioning/hvac
+ -1 more
Office staff was very efficient when handling my call and scheduling. I had to wait 2 weeks but that was not a problem because my AC was working fine. Tech called when he was on his way. Did a very thorough job and even fixed a little water issue I has having with the humidifier drain valve. Tech showed me what was right and wrong with AC but did not try to sell me a new unit. I knew that the builders put in a less than steller AC unit when the house was built and getting 12 years out of it was pretty lucky. I asked them about installing a new unit and they happen to be having a great deal on one right now. They are coming out in 2 days to install. I'm happy as a clam - Where does that expression come from anyway.
Description of Work: Air conditioning inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29
Sandra F.
07/2014
5.0
plumbing
+ -1 more
He fixed the leaking toilet found secondary ptoblem. Honest he thought it was one issue and it turned out two less expensive issues. Installed a new faucet set.
Description of Work: Installed owner provided faucet set for bathroom $200. Fixed 2 leaking problems with toilet. Price included going to get parts for toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$333
Lisa B.
06/2014
5.0
plumbing
+ -1 more
The job overall was good. They had to come out twice and they did not charge us for the second visit. The guy that came was very professional and they had to work in the rain. They did the job and everything was great and I have no complaints. What stands out was that they were quick in coming out to do the work.
Description of Work: They repaired our outside facets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Hankyu L.
06/2014
1.0
plumbing, wells
+ 0 more
I usually do not leave a feedback in Internet. However, I should let other people know what I experince with this company. I bought Angie's List "Big Deal" to check my sump pump. It should be a regular check up with nothing else. However, after his work, my basement was mess. The sump pump area was full of water. The carpet was soaked by lots of water. The back-up battery sump pump box was filled by water. The sump pump pipe was leaking. I contacted Plumbing Heating Paramedics and the plumber came back to my house to fix the leaking problem. He tried to fix it with liquid glue. It did not work. He came back the next day and did the same thing; put more glue. He said he fixed the problem but after he left, water was still leaking from the pipe. Finally, the other plumber came to my house next day and fixed the problem. Now who is going to pay the carpet cleaning bill? Please avoid this incompetent company.
Description of Work: Sump Pump check up
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$99
ROBERT S.
06/2014
5.0
plumbing
+ -1 more
I was amazed at how effortlessly and well he did the job. He was so good at what he did he didn't need to charge me extra to cut the wall. The wall was cut neatly and professionally. Its rare today to see someone so good at their trade and have a honest heart to go with it. |If you need a plumber I cannot imagine ANYONE being a better choice then these guys.
Description of Work: Needed a hose bib replaced. The guy had to get into the crawl space to get to it when we found out he had to cut a section of our wall to replace it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
DEBRA P.
06/2014
1.0
heating & air conditioning/hvac, plumbing, wells
+ 1 more
I had an Angie's List "Big Deal" to have this company come out and inspect my sump pumps and install a new quiet check valve. I have 2 main pumps in the pit and a back-up battery pump (total: 3 pumps). The technician told me I only had one main pump in the pit and it was burned out and only the battery back-up pump was working. He gave me an estimate of over $600.00 to put in a new main pump. I called John Sears (Johnny on the Spot, an Angie's List provider) for a second opinion. We all went down and looked and there ARE 2 main pumps. One is working, one had a bad switch. The battery back-up pump is not working at all. This is certainly not the information we got from Plumbing & Heating Paramedics, who told me I was lucky we had the battery back-up because that was the only thing working! Plumbing & Heating Paramedics did not provide correct information, nor did they install any new check valve, since they said the main pump was burned out, so I am going to ask for a refund of my $99. I don't want them back, thank you.
Description of Work: Looked at my sump pumps. Provided wrong information. Other than that... nothing.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$99
GAIL K.
06/2014
4.0
plumbing
+ -1 more
Provided estimate to replace outdoor spicket. Plumber was clean, polite and professional but their pricing was a bit high compared to other plumbers. Also, the job has very easy access to the pipes which are all visible in the garage so I believe their pricing to be high. I can do the job myself for about $45.00 + time (vs. $245). I didn't find their estimated cost via the Anglie's List $29.99 offer to be a deal or discount. At best, it was on par or slightly higher than other plumbers.
Description of Work: provided an estimate.
Rating Category
Rating out of 5
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$245
Barry H.
06/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
+ 1 more
They are excellent to work with, from the owner Ryan to the guys in the field. They are friendly, work hard and seem to do excellent work. I have had no issues with any of the work they have performed for me. The quality and the little extra things they do make you want to have them back.
Description of Work: PHP has installed a low flush volume toilet, tankless water heater and high efficiency HVAC unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Kyle D.
06/2014
5.0
heating & air conditioning/hvac, plumbing, water softeners
+ 1 more
They were on time for both appointments. Unfortunately we need a new water softener. We will be giving them our business for that purchase very soon. We were really worried about the A/C. It is 11 years old and we thought we were going to need a new one. The guy cleaned it out and it is working great now! We have found our new HVAC company and are looking forward to working with them on our new water softener...well, as much as you can look forward to something like that! Great service, thank you very much!
Description of Work: 2 excellent jobs. Came out to tune up our water softener and a multi-point inspection of our A/C.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$118
BETH M.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
All the people who came to our house, first, to determine the problem, then to measure for a new system, and finally to install the new system, we very courteous and professional. They cleaned up after themselves and made the outside area look nicer than before they arrived. We just bought this home, and the previous owners had left broken items laying around, the installer cleaned it up. I am quite pleased with my experience. PHP worked with my home warranty company to make the experience go as smoothly as possible. I would definitely hire them again!
Description of Work: Air Conditioner Replaced in 3500sq ft home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,300
CAROLE F.
06/2014
5.0
plumbing
+ -1 more
Bob was very professional and gave me good information. He was friendly and pleasant to work with.
Description of Work: I believed I had a leak in a pipe in my garage and took advantage of the Angie's Big Deal of a $29.00 service call. Bob came and examined the problem which turned out not to be anything serious. The cost of trying to fix it does not make good financial sense at this time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29
William M.
06/2014
5.0
plumbing
+ -1 more
Plumber was on-time and got right down to business. Was very efficient and had it installed in no time. Hauled away the old toilet and a very good experience.
Description of Work: Install Gerber Viper Toilet
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Katharine P.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
My AC unit quit working, and I needed quick service to get things back up and running. After coming home from work the previous evening to over 80 degree temperatures, I called Plumbing Heating Paramedics first thing the next morning. The gal who answered the phone was extremely friendly, and quickly booked an appointment for their techs to come out later that afternoon. They even were able to show up earlier than expected. Both of the guys they sent out - Fred and Kyle - were very respectful and knowledgeable. They quickly diagnosed the problem, and had my Trane unit back in working order in no time. Thanks guys - will definitely be calling you in the future, and recommending you all to friends and family in need of a solid HVAC company!
Description of Work: Replaced the AC unit's capacitor, cleaned the coil, and checked operation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$343
Adam W.
06/2014
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
Very detailed inspection of our end-of-life AC. We felt, however, that the main thrust was to sell us a new AC system rather than considering options to repair. The guy may have a valid point, but we'd like to get a second opinion first.
Description of Work: Inspect AC unit.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$50
Pat L.
06/2014
5.0
plumbing, water heater repair
+ 0 more
Our hot water heater started leaking at 7 PM on Friday evening. We called several establishments on Angie's list and decided to go with Plumbing and Heating Paramedics. The technician, Randy, arrived at 9 AM, installed a new hot water heater and we were back in business by noon. Randy was very professional, and according to my husband, was a real perfectionist. Everything had to be absolutely perfect. Before Randy left he wrote his cellphone number on the business card in case we had any questions or concerns.
Description of Work: replaced leaking hot water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,150
Shannon S.
06/2014
5.0
plumbing
+ -1 more
They arrived on time. They were able to replace the faucets quickly. the workmen were polite and friendly.
Description of Work: I bought the deal to replace and winterize one faucet but while they were here we also did a second outdoor faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Patrick N.
06/2014
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
Wonderful. Great service and very reasonable on price
Description of Work: Replaced heat pump
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Matthew B.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
It’s been going really well. They completed the installation this week and came back out today to handle exposed wires. Their responsiveness was very good. Overall ,it was a really good installation. You couldn’t beat the price.
Description of Work: 3-Ton HEIL high-efficiency air conditioner, including installation.
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*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning,
Water Heaters,
Water Filtration and Softening,
Drain Cleaning,
Wells and Pumps,
Natural Gas Lines,
Handyman Services,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Sewer Cleaning,
Air Duct Cleaning
FAQ
Plumbing Heating Paramedics is currently rated 4.7 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Plumbing Heating Paramedics accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Plumbing Heating Paramedics offers the following services: Plumbing, Water Heaters, Drain Cleaning, Gas Piping, Heating, Air Conditioning, Heat Pumps, Water Treatment, Bathroom & Kitchen Remodels, Whole House Humidifiers.