Plumbing Heating Paramedics

Everything was done to perfection. Install was quick and smooth and not a single piece of trash was left. Extra thanks for the additional service provided at no charge. They found a new customer for all my heating/cooling needs.

The only reason I put a "B" on the price was because I purchased a $29 deal from Angie's list that I thought was for a routine maintenance call. Turns out after calling to schedule the appointment it was $51. The $29 deal was for a service call. Overall still glad I did it as I'm a big fan of preventative maintenance.

It was great. There were extra charges because the hot water heater outlet pipe was clogged so he had to unclog it to drain the tank and clean that out. The hot water heater has a cold water intake and hot water comes out of another pipe that comes off of the hot water heater. They had to take that hot water pipe off of the hot water heater and then unclog it. There was some sediment and some other things in there. I used him earlier to replace the check valve on the sump pump. They are very knowledgeable, courteous and clean about what they are doing. They gave a good estimate.

Whitney, the service coordinator, called to confirm the appointment and make sure I was aware of the $69.95 service fee. Bryce the plumber, was punctual and polite. He obtained my signature as consent to perform the repair and he was friendly to my children. Bryce also called to inform me when he was on his way.

It was good. There was nothing extra. They were very prompt. They were very professional. They were here for about an hour or an hour and a half.

Everything is always great with PHP.

Emergency one day service was provided. The technician (Willie Brantley) called before arriving. He arrived witin the quoted two hour time frame. Willie kept me completely informed as he went through the trouble shooting process. Once identified, he showed me what was broken; and then showed me his repair. Willie also left me with information about additional services that Plumbing Heating Paramedics provides. Excellent job.

They arrived on time, the work took 5 hours. They cleaned up well. The furnace was satisfactorily installed.

Great work done on a broken outdoor faucet. Thanks.

When asked Lowes to give me a quote for detailing and installation they quoted $1100 for installation (doesn't include Water softner). And they said it takes them atleast 10 business days to get it detailed and installed. But the Paramedic guys did the work just as I requested for 1/4 of the lowes price and with a very good quality WS. It took them just 2 days to get all this done.

Showed up on time. No issues noted.

Excellent. Prompt response, professional work, and service reasonable cost was reasonable to solve my issue effectively and economically.

They called an hour and forty-five minutes before scheduled appointment wanting to move appointment time up 1 hour. After waiting almost 6 weeks for an appointment, I didn't want to chance a no show and agreed, leaving work earlier than planned. A serviceman and what appeared to be a trainee arrived promptly at 10:00. He was courtious and strictly business. I showed him the thermostat, furnace and condenser location and went back to working from home. I checked on them only once, as they were putting the furnace covers back in place. They were complete by 11:15. Everything checked out OK and they didn't try to sell me anything I didn't need. The only drawback (for a working man) to this company is they don't offer Saturday or after 5:00 weekday hours.

They were more than punctual, arriving ahead of the time window I had been given. With what I thought was plenty of time, I went to a home store to buy a new faucet, thinking they may need it to solve the dripping problem in one bathroom. When I returned, they had just left a message saying they were on the way. One of the plumbers was able to repair my old faucet, which I assume saved me money once I returned the new faucet for a refund. Both men were friendly and courteous.

Came on time and did a great job on the installation. Just as advertised.

The old garbage disposal was difficult to remove but Randy took time and patience to do what was necessary to get it out and install the new one. I had been having problems with water backing-up into the sink Randy said the drain was stopped up and needed to be cleaned out. He returned on 6/17/15 and ran a snake through the pipe which was filled with sludge. Everything has worked well since then. Cleaning the drain was $224.00. I have used this company for all my plumbing needs for over a year and usually ask for Randy. He is an excellent diagnostician and plumber.

Diagnosed a leak incorrectly, was told it was from a shower door, turned out to be a toilet seal. Diagnosed and fixed by another plumbing company. Nice enough people but the plumber sent out was a disappointment.

They were good. He was nice. He was in and out in an hour.

I was not happy with them. That's the first vendor that I've had come in. They came in and the price they quoted me was outrageous. Basically, it was unbelievably expensive. I can't imagine that that could even be accurate. I went ahead and had them fix the initial problem that I called them out. They fixed it fine. I had bought a whole new kit for my toilet and he said it's the wrong kit and he took it with him, a brand new kit. When I said the price that you quoted is just unbelievable, he said, all I could do is just quote within my book. He quoted me over $400 and I was able to fix the things myself. One was tighten a screw in the toilet bowl and the other was just put a new lever in there. I did that for less than $15 and he quoted me over $400.

Bought deal through Angie's List

Employees arrived on time. They found that my capicitor was bad during the tune up. I asked for the price and was told it was $250.00 for the capicitor. They could not continue the tune up without replacing it as the system would not start at all. I was kind of stuck so told them to replace it. I got on the phone to see what the going rate for this $250 item was and discovered that it was about $16.00 my cost (GE Model 97F9837) . Labor to replace this item is negligible because it is essentially the same as replacing a battery in a kids toy. Another HVAC company told me that they would charge $75 including the service call to come out later that afternoon to replace the same item. I took advantage of the other HVAC quote and asked Plumbing Heating Paramedics to deinstall the capacitor as the $250 price was an insult. In my view, this was the exact fear that every consumer has when they reach out for a repair service....that feeling of getting robbed. As soon as I told the technicians that I didn't want the capicitor, they became very rude, removed the capacitor and left without even cleaning the A/C coils which was part of the service. They did not clean the A/C at all. No goodbye, no thank you, no sorry that it didn't work out. They just walked off the job. I put the model number in the review so that you can research the part that needed to be replaced. This was the only issue with the unit and the other company replaced it the same day for $75.00, which included the service call.

Worker showed up on time and made the replacement with no delays or problems

We were preparing for a wedding at our house when the water heater burst, flooding our basement with tons of water. We shut off the water heater and called immediately. The technician from Plumbing Heating Paramedics was over the next morning and quickly had the new water heater installed. Their responsiveness, responsiveness, and quality products make it worth the extra cost over the "Big Box Store" brands that you can install yourself (in a non-emergency). This is the 2nd time I've used this company for a water heater replacement in the past few years (once at my previous house as well) and I've been extremely happy both times! I would recommend them to any friends or family that need their services.

The repairman, Scott, as was on time, clean and very professional. He showed me the defective part and I told him that is what I thought the problem might be based on my knowledge of electronics and electricity gained from service in the U.S. Navy as an electronics technician.. As he replaced the component, we discussed the relative value of the construction of older capacitor verses newer models, an interesting conversation, all the while Scott continued working. After this, I left him alone so that I would not slow down his work. When Scott was finished working, he came in and gave me a report on what he had done, as noted above (I hope I didn't leave anything out), presented the bill and I paid him. All in all, a pleasant, albeit necessary, experience. I had complete confidence in Scott.

Josh was right on time. Professional and friendly as well. Really went over all areas thoroughly and answered all of my questions - I had many! addressed all areas of concern. would definitely use again.