Super Service Award Winner for last 7 Years in a Row! 24/7 Service with no overtime charges ever! We will beat any competitor’s price by 10%, and if we can’t, we will give you a $100 gift card for your time (on Furnace and Air Conditioner Equipment). Trane Comfort Specialist-the highest rating awarded to Trane Installers. Two locations to serve you on the North and South side of town. No company is more in touch with the environmental issues, problems, and solutions than one in your own community. PHP is locally owned and operated, which means we can relate better to your needs. FREE ESTIMATES - Most of our estimates are FREE* and free means free. At PHP, there are no strings attached, and no hard sell tactics. EVERY CUSTOMER GETS OUR FREE SERVICE CONTRACT!! OUR GUARANTEE - PHP makes your satisfaction our number one priority. In fact, we confidently make this pledge to every customer: If you are not completely satisfied, PHP will make every effort to make sure you are satisfied. FINANCING AVAILABLE - We know that sometimes it can be easier to spread payments out rather than pay it all now. So, PHP offers 6-12 Months Same As Cash on our services. Call today to find out more. Additional location: 1051 Sloan Drive Franklin, IN 46131 *Not available on regular service issues.
Business highlights
15 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
Plumbing, Water Heaters, Drain Cleaning, Gas Piping, Heating, Air Conditioning, Heat Pumps, Water Treatment, Bathroom & Kitchen Remodels, Whole House Humidifiers.
Description of Work: Installed a garbage disposal I had purchased.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JENNIFER H.
12/2015
3.0
plumbing
 + -1 more
Service person was professional, on time and completed work quickly. I was having guests so needed work done that day so did not discuss price with serviceman. Phoned office next day to ask them to itemize parts/ labor as the price total (including pre-purchased 29.99 service call coupon) was $254 for a 30 minute job to replace a $12 part. I was told the "flat fee" for this job was $223.97 no matter how long the job took . Employee on the phone said they don't charge parts and labor as they charge flat fee. Buyer beware. This is on me as a consumer as I should have said no thanks before job was done but with the holidays and time constraints on my end it was not an option. Would not use this company again.
Description of Work: Replaced ball c*** and flapper
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$254
KATHRYN S.
12/2015
3.0
plumbing
 + -1 more
I advise anyone who uses them to ask for an approximate estimate for a specific service...YOU WILL GET THE SURPRISE OF YOUR LIFE WHEN YOU GET THE BILL!
Description of Work: replaced hot/cold shutoff valves for washer
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$291
Thom F.
12/2015
5.0
plumbing
 + -1 more
Great job, right on time. Quick too - it only took him about 45 minutes to get the whole job done, from removing the old disposal to installing the new. Brice was helpful and friendly. We're very pleased.
Description of Work: Installed a new garbage disposal I had purchased.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
JEFF L.
12/2015
4.0
plumbing, water heater repair
 + 0 more
The guy was very pleasant and very efficient. He worked with me on everything. I have no complaints about the work. I just thought $625 for 3 hours of work was very expensive.
Description of Work: They put the water heater in for me.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$625
H C.
12/2015
4.0
plumbing, drain cleaning
 + 0 more
I thought they were very expensive. I really did. Even with $25 or $50 off or something like that, it was still very expensive. I didn't have any issues with the workers. I tried to get information from whoever answered my phone call, when I asked to have it done. They seemed to have no clue about what they were talking about or what I was talking about. I really did not like whoever I was talking to. Whoever answers the phone, definitely, I think were not up to par. I did have a problem with that part.
Description of Work: I had a problem with tree roots in my drain. They cleaned my main drain.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
Bart J.
12/2015
5.0
plumbing
 + -1 more
They did a thorough job and met all my expectations. I would use them again in the future.
Description of Work: The provider performed all listed services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Shirlee C.
11/2015
5.0
plumbing, water softeners
 + 0 more
Bryce was professional, yet friendly. Felt comfortable as a woman alone with him in my house. Finished the work in a few hours. The house had to be plumbed for the softener as there had not been one before. Explained ins and outs of the appliance. Answered questions. Cleaned up beautifully when job was completed.
Description of Work: Plumbed the house for and installed water softener.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Carmen. I B.
11/2015
4.0
heating & air conditioning/hvac
 + -1 more
They were good. They cleaned up after themselves.
Description of Work: The air conditioning was not working and they came to fix it and then it stopped working and then they came back and fix it and there was no extra cost.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$129.99
Francie C.
11/2015
4.0
heating & air conditioning/hvac
 + -1 more
They were great. They were fine. He came out. He had somebody training with him. They did what they deal said they were going to do. They came out within ten days of the purchase. I liked that they were on time, friendly, and discussed our options. The work they did was fine. I felt it was a little hard sell on buying a new unit and getting it from there place.
Description of Work: They did a check on the unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29.99
Agnes W.
11/2015
5.0
plumbing
 + -1 more
Bob was delayed because of nails in tires. Once here he was very efficient and fixed our problem.
Description of Work: Whole house plumbing inspection with water heater flush. Cleaned aerator and opened valve up all the way to get good water pressure.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
SALLY A.
11/2015
5.0
plumbing, water heater repair, drain cleaning
 + 1 more
Always prompt, professional, and reasonable.
Description of Work: Multiple services, emergency roto- April 2015, -reset toilet, June 2015,-new water heater 2015,- repair ice maker line Sept. 2015.- routine service Oct. 2015.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rhonda G.
11/2015
5.0
plumbing
 + -1 more
Purchased $29.99 coupon for a Service Call. I had a leak under my Kitchen sink. Provider repaired the leak to my satisfaction. The technician was very knowledgable, quick and efficient. I felt confident in the work that was done.
Description of Work: Repaired a leak under my Kitchen sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$157
Chad S.
11/2015
5.0
plumbing, water softeners
 + 0 more
Great!!! They were very professional and took away my old water softener too. Great doing business with them.
Description of Work: They installed a water softener. I upgraded one level.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$999
Dan R.
11/2015
5.0
plumbing
 + -1 more
It went VERY well. Brandon was helpful, friendly, and even cleaned my drains for free while he was testing the water. Very professional!
Description of Work: I had water pouring down my walls into my basement. I was scared that an "after hours" sunday call would cost me a lot. They made it out within an hour. Cut a small hole in my drywall, replaced the pipes, and cleaned everything up. I was very happy with the price (especially considering the emergency situation and it being a weekend). I will be using PHP again in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Lindsay W.
11/2015
5.0
plumbing, water heater repair, gas leak repair
 + 1 more
This was my second experience with PHP (which should tell you something in itself!) Both times, providers have been available within 24 hours to address issues. They have both been extremely professional, friendly, and thorough. Before I call a professional, I check as many things as I can think of, and both of them listened to what I had done and didn't waste time checking things I had already ruled out. In both cases, I had feared the problem may be worse than it ended up being, and rather than pretending it was bad and charging me more money because I wouldn't have known better, PHP's plumbers fixed the issues in the simplest, most efficient, most cost-effective manner possible. They've also been happy to take a look at any of my "While you're here..." questions, only charging me if work actually needed to be done. If something is easy and simple to do myself, they'll tell me how to do it instead of charging me hundreds of dollars to have them do something easy, though they're always willing to do it if asked. This most recent time, the problem was in one of my tenants' units (I own and live in a 3-plex) and I wasn't able to be home as soon as the plumber was available to get to the house. He figured out how to solve the problem without needing to get into my basement and was in excellent communication with me by phone while I was on my way back to the house. PHP has earned their place as the first call I'll make when I have plumbing problems--until I have them re-pipe the house and stop having to worry about it!
Description of Work: Cleared shower cartridge, fixed leaking gas pipe to water heater, provided estimate for re-piping 95-year-old home, provided instruction to flush and clean water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Elizabeth C.
11/2015
5.0
plumbing, water heater repair
 + 0 more
Was professional and efficient. Advised me of some issues that needed attention but no hard sell. Even pointed out some non-plumbing issues and advised me to contact someone to address those. The heater has been performing my better, and though he did not say his work would stop the rattling of the heater, I have not heard any since he drained it.
Description of Work: Drained water heater, inspected it. Inspected plumbing throughout the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89.99
Heather K.
11/2015
5.0
heating & air conditioning/hvac, water heater repair
 + 0 more
Both technicians were on time and very professional. They showed me the issues and they fixed to my satisfaction. No more leaks in the AC and the furnace is ready for fall!
Description of Work: Flushed water heater, fixed leak and plug air conditioning drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
terrence I.
11/2015
5.0
plumbing
 + -1 more
Great! Quick response, very nice to work with. Bryce - he is excellent!
Description of Work: Fixed leaking hot water pipe under house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Dave & Cheryl W.
11/2015
5.0
plumbing, air duct cleaning
 + 0 more
The plumber inspected whole house plumbing . Very thorough - flushed water heater. Jason, HVAC, inspected and clean furnace filter, and recondition humidifier. PHP guys are the best I've ever experienced. I'm 70 years old.
Description of Work: Seasonal HVAC inspection - full house - plumbing inspection - reconditioned humidifier.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
ann H.
11/2015
3.0
plumbing
 + -1 more
The technician was not able to do the work at all. He said the fixtures were too old and there were no parts. A few months later I called another plumbing company and they came and did all the work! I just don't think the first technician knew how to work on an old house.
Description of Work: Tried to fix leak in sink and showerhead.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$70
Patrick W.
11/2015
3.0
heating & air conditioning/hvac, plumbing
 + 0 more
Came to do an annual furnace inspection. We pay 149/yr for which they do an ac inspection, furnace inspection, and plumbing inspection. During said furnace inspection we were told the faceplate to the heat exchanger was cracked. The tech did show me the crack that was quite tiny but was part of the heat exchanger itself and was still under warranty. He told us the heat exchanger could be replaced for $1500. Then he started talking about how deadly carbon monoxide was and that we should probably have it replaced. He provided a quote to replace as well as quotes for two new furnaces and also an entire furnace/ac system. The following day we got a second opinion and the tech at another company said there was nothing wrong with the heat exchanger and the crack, regardless of size, was only on the faceplate which could not emit carbon monoxide due to the system design. When asked how much it would cost to replace the part, if we ever decided to, we were told about 4 hours at 129/hr, or around 1/3 the cost. I was reluctant to write this review because PHP has done work for us in the past and we've been happy but felt the need. The tech either didn't know what he was doing or was trying to take us for a ride. Either way I don't think we'll be using them again.
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Zach R.
11/2015
5.0
plumbing, water softeners
 + 0 more
I could not be happier with the quality of work. Our technician Randy was very professional. The company had given me a time between 10 and 12. He called at 10:30 to say he was on his way. He arrived soon after and began dismantling our old water softener.When it was time to install our new water softener, he realized that they had loaded the wrong one. He called the company and they said to install it anyway so we got a free upgrade. I thought this was very nice because they could have told us that they would have to reschedule. After he had it installed, he explained in detail how to use it (the settings, etc). He took away our old softener.He was extremely knowledgeable about the product. I would definitely use this company again.
Description of Work: I bought a deal off of Angie's List for installation of a water softener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Ellen F.
11/2015
5.0
plumbing
 + -1 more
The plumber arrived on time, shut the water off, and rebuilt the leaky faucet.
Description of Work: Rebuilt a leaky outdoor faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Carol V.
11/2015
4.0
heating & air conditioning/hvac, plumbing, air duct cleaning
 + 1 more
Brian indicated that furnace was clean, that all air handlers produce mold and that I may possibly consider installing a UV Light after I had the ceiling drywall replaced, and duct work cleaned. He advised me that they (PHP) did not clean up mold but he helped to set up an appointment with a restoration company that could probably help me out.
Description of Work: Looked at mold issues in HVAC closet. Opened up furnace to inspect for possible reasons why mold in system.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning,
Water Heaters,
Water Filtration and Softening,
Drain Cleaning,
Wells and Pumps,
Natural Gas Lines,
Handyman Services,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Sewer Cleaning,
Air Duct Cleaning
FAQ
Plumbing Heating Paramedics is currently rated 4.7 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Plumbing Heating Paramedics accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Plumbing Heating Paramedics offers the following services: Plumbing, Water Heaters, Drain Cleaning, Gas Piping, Heating, Air Conditioning, Heat Pumps, Water Treatment, Bathroom & Kitchen Remodels, Whole House Humidifiers.