Goodyear - Mooresville Auto & Tire

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.  I have been using this provider for all my cars  for a few years and have always been extremely happy with their service and have always recommended them to my friends.  I understand they are under new management and it takes a lot for me to give a bad review.  I always try to be calm and work out my problems with the provider.  I just don't feel comfortable with what happened with my service.
About a month a go I had the oil changed and the brakes inspected.   After the brake inspection, they told me I had about 20% left on my pads and gave me an estimate to replace pads and rotors.   I though their estament was high and asked why if the pads still had life on them, the rotors had to be changed.  Their explanation didn't make sense to me and I still had life on the brakes so I did not have the brakes put on.
After the oil change, I noticed an occational miss at stop lights.  After several weeks it seemed to me getting worse, so I took it back to them.  I told them it may not be connected with the oil change, but I wanted it checked out.  They called and said it needed a tune up and it would be over $200.  I though that was pretty high and at first declined.  After I thought about it, I decided to have it done while it was there.  When I picked it up, I told them I hope it resolved the problem.  The assured me that test drove the car and the problem was resolved.  I went out and started the car, and it immediately revved up to a high RPM.  Had to leave the car with them for evaluation.  They called the next day and told me the throttle body needed to be replaced $500 - $600.  At this point I lost all confidence in their diagnosis and told them I would be in to pick up my car.  I went in to pick it up and talked to the manager.  To there credit, he asked if I would leave it, for further diagnosis.  They said after the tune up, it needed to be reprogrammed.  They completed that and they say the car is fixed.  Time will tell.  I wonder how many people would have had the throttle body put on and if that would have even fixed my original problem.  After all of this, I don't feel confident they fixed my problem.

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This shop has done some seriously shoddy work. While I was away on a trip my grandpa took my car to them because my car's AC compressor went out. Now, I didn't want him to take it to this shop in the first place. I have a mechanic I trust, and I don't like having work done on my car by someone I don't already have a relationship of trust built up with. Still, I wasn't there at the time so I couldn't protest. 

The car is a 1994 Oldsmobile and (as I was informed) it had to be converted from R12 refrigerant to R134. No big deal there. However, I got the car back, the AC seemed to work great, and no issues cropped up for quite some time. Fast forward to a few months ago, I?ve moved to the North-side of Indy, and in the middle of the July-August heat, my car's AC goes out again. I looked in my car-repair logbook and found the exact repair form form this place for the AC fix, it was out of warranty (as I suspected). So I took the car to a mechanic I trusted. With my upcoming marriage I wanted my car in tip-top shape for our honeymoon. 

Our mechanic, Bob, took a look at it and called me sounding very frustrated and startled. He informed me that the O-rings on the AC system were the factory original and because of the swap by the other garage from R12 to R134 they were in absolute tatters and torn apart, thus, all of my AC refrigerant (that I paid a mint for) had leaked out of my engine. As Bob outlined to us, this is not just pure negligence this is willful and intentionally bad workmanship. My guess is that it was done to make me need to come back and get the AC fixed more often. Such an issue like this is outright awful.

Now, to fix the issue that already cost me $800, I have to throw down another $300 (not including labor) to get it fixed(from the shop I trust). This should have been taken care of from the get-go when the new AC compressor was put on. Now thanks to slipshod workmanship I?m out an even bigger chunk of money that was supposed to go toward my honeymoon. Now I?m pretty much broke and my honeymoon fund is all but gone. Having talked to my grandparents, who have taken a few of their cars to this shop, they?re now reporting to me that they?ve experienced poor quality workmanship on their vehicles too.

At this point, I?m glad that I no longer go to this place for auto repair and I will never go again. In addition I?m making sure all my friends, family, and other relatives in that area to avoid this place at all costs.



Don?t make the mistake of going to this place. Find an auto garage with a head-mechanic that you can trust. 

The service went just fine. I had no problems at all! Got in, got out and it was a fair price.

After they did the alignment I knew it had not been done right, because it was still pulling to the right, I took my truck some place else, they said that it had not been done. The oil change was good, the tires were good, but I was not happy with the alignment. I would say if you are going to get oil changes or tires they are good for that kind of stuff. If you need to have major work done take it some place else. I would not go back there because I cannot trust them. Because they did not do the alignment right, they messed up my new tires. I have been telling people not to go there.

very short wait, excellent service

Fair price, Quick service,

I recently relocated to Mooresville, where I formerly serviced my vehicles at their respective dealers in South Bend. I have historically owned Hondas, Toyotas, and one Volvo, all serviced at dealers. I stopped by by Mooresville Auto and Tire to see if I would be comfortable servicing my Honda Pilot and Toyota Solara there. The owner, Tom, was very pleasant and professional and took the time to discuss all of my concerns (and I'm quite the talker). After deciding to give Tom a try for a routine oil change, he was the first person to give me an answer for an on-going irritant about the bumpy/shaky way my Pilot was driving. This is my second Pilot and this vehicle normally rides very smooth, and you couldn't help but notice the change in how it was driving. The dealer had previously resurfaced rotors and other things to correct the less than smooth ride that I was experiencing, however the problem remained, which was very irritating and disappointing. With fully inspecting it with zero additional cost to me, Tom advised me that the tires were the issue, even though they were no more than one year old. He told me that the tires were simply poor quality and wearing horribly (he showed me this on the tires) which again was disappointing, as I had purchased the dealer's recommended replacement. I did not ask for the cheapest replacement, rather the best, as I drive my 5-year old regularly in this vehicle. The fact that no one at the dealer recognized that the tires were wearing horribly after looking a the vehicle three different times, but rather resurfaced rotors and indicated other things (and in one case, a Honda service person told me he simply had no idea what the problem was), really speaks well for Tom. I may have to drive around with horrible tires for another 6-12 months, but I finally have an answer - and one that makes sense.
I've learned that I am a picky person with fairly high expectations. Tom charges very reasonable prices, has specials advertised regularly, doesn't tell you services are needed that aren't, gets your vehicle in and out, and gives out his contact information in the event of an after-hours emergency. If only all businesses could be as service and community driven.

The owner is awesome. He is just a guy who will try to work us in if you need something quickly and really cares, really goes the extra mile.

I was pleased with these services.

I have taken several of my vehicles in to Tom and John at Mooresville Auto and Tire over the past several months with a variety of issues. They are always prompt in evaluating the issue and contacting me with an estimate. I have purchased tires from them and felt their prices were competitive with the Tire Discount stores. I felt much more comfortable having a full service Automotive Center installing the tires versus a tire only store.They seem to get it fixed the first time. On the rare occasion there is an ongoing issue they keep working with the vehicle until they get it right. I most appreciate the timeliness of their service. I have never had to do without my car for more than 24 hours, and they work on Saturday.

They were very nice and did the tire even though I just dropped in.

Tom is great to deal with, will call you back when he finds the problem and let you know the approximate cost. No work is done unless you request.