J & B West Roofing & Construction

Patiently answered my many questions, personable staff, very hard working crew (even in the unbearable heat). Completed in one day as promised.

If you would have asked me 4 yrs ago I would have given them 5 stars. I had amazing service with them when they did my roof. I had some storm damage 3 months ago (July 2024) to my roof, gutters, siding and railing. I immediately called them because of how pleased I was with their work. Well this time around I feel as though I have gotten the run around. I understand insurance work is different and takes time but 3 months is pushing it. I have had very poor communication from almost the beginning. I even switched reps hoping that would help. It started to, but once again communication was horrible. I paid half of the balance a week ago and requested information about the insurance notification and establishing a start date, especially since the weather has become cooler. I have sent multiple emails and have not heard back since I made a payment. Not to mention I had to threaten to take my business elsewhere to get response to set up for a payment. Now that they have half the payment

Had my roof replaced last week by J&B West and they did a great job. Drew Ummel, the sales associate delivered as promised and actually went above and beyond. I would recommend them to anyone needing a new roof.

Quick quality work

We contracted J&B West to have a Steel Roof, Soffits, Facia, & Gutters installed and found their work to be exceptional. The work was virtually flawless and they had a post construction walkaround in which the few minor issues were corrected. They achieved the promised schedule and finished in a timely period. Some of the irregularities in our previous installation were improved, possibly underlying issues were corrected. The on-site supervisor sometimes requested verification on exactly how items should be done. They were very respectful of our property and cleanup was great. I was particularly impressed that the follow up technician notified me that there was an incident in which a ladder marked a window frame. In checking it out, we struggled to find it, and when we did it was a minor rubber smudge that scrubbed off easily. This was particularly impressive as I suspect it is rare for contractors to report construction damage. Great results!!!!!!

Drew was my initial contact and inspected for hail damage..told me there was and he was also there on very short notice to meet with my insurance co.. very pleasant gentleman..I never had to call the office for updates as Caprice called often..then came Frank and his crew to install roof...what a hard working crew...they came at 630 and were done at 1230..amazing..thanks to all. very pleasant experiance and a beautiful new roof

Very professional contractor. Trustworthy & excellent work.

Solid work

They were amazing from phone call all throughout the process. We started a claim with another contractor and they gave us a terrible run around. So we decided to start calling around. J&B was clear with communication, their quote, and thorough throughout the entire job. I would recommend them for any job. J&B is definitely a great company to use! No surprises and honesty. A++++

Good work and awesome clean up and was quick and looks great

They did an excellent job with tear off and installation. The clean up after the job was also quite satisfactory

Excellent service! Responded well, the work was quality and fast.

Their bait and switch on price are tryin to workout on a resolution but their customer service is inadequate. 10/20/21 Im appreciative that they were able to reach out and find a resolution to the issues and over all I give them a 3.

I just had a residential roof replacement and I'm very pleased. Gavin was the foreman and did a great job answering all my questions and going the extra mile. I would recommend you talk with this company. They did a great job on my roof. If you hirer them I hope you get to work with Gavin. Art from Benton Harbor, Michigan

Very good job. Good communication. Excellent clean up.

I am so pleased with Adam and his crew that did our siding they did a phenomenal job . My husband and I are so so happy I would recommend anybody to JB West they did our roof and had an awesome crew then also . Adam answer some questions I had he was able to answer my questions right away with any problems that came up he was on the phone trying to get answers and to find out why how and where . We are so pleased . And they also did a great job cleaning up the yard . The crew and Adam was very polite .

Cheryl, who did the drywalling to fix the bathroom ceiling from a roof leak, did a superb job and I cannot t even tell if there ever was a leak in the ceiling. She is an excellent choice for drywalling and I would use her again for drywalling.

Great company I would refer them to anyone for roofing and siding fast and very good work nice quality.

From sales to completion, absolutely top notch. Have a fully restored historic home with specific details. They exceeded expectations + use very high quality roofing materials.

After their good job on our roof replacement was complete, we hired JBWESTROOFING for our large deck project. Dave's gang led by Mark for the repair and I believe Jack for the staining and finish, were simply terrific. They really use the " what would I do if this were my deck" test on the quality of the job. Experience was terrific, suggestions were great, and sensitivity to the changing needs was good as well. A trustworthy gang for sure. Thanks

Patrick Weinacker and Steven Smith were terrific. The knowledge base, the attention to detail and the care factor were excellent. Can very happily recommend the people and the work.

They started early, removed the shingles, replaced the decking in one day and had all the shingles installed in two hours! Clean up was excellent and they were very nice.

They haven’t done the roof yet but will soon middle of October

Did a great job on the clean up. Did the job fast. Happy with the outcome.

JB & West is more than just a roofing company they provide a well rounded base to the construction industry as a whole. For a company that started out of a garage they sure hired some very key people who have set this company up for major success. When it comes to roofing they got you covered but what about siding, or gutters or concrete demo or stone work? If you re wondering if they can do it, that answer would be yes. The PM Tim Becker, has dialed things in like it s a 1926 omega pocket watch. The attention to detail that this man conveys to his team is beyond what a normal person does. He s tough but he s fair, he s honest and he gives you the best he has each and every day. Men like him don t need pats on the back or reviews written about them because their leadership in the field speaks for itself. Tim, has designed and trained two styles of siding crews. Team one goes in and knocks it out of the park but this team is not the fine tuned team they are the demo and put up crew. Team two is the detail guys. This is where perfection is made. It s fast, efficient and the quality is amazing. Now don t get me wrong you still need to walk and look at everything because no one is perfect. Things get missed but they fix everything to what you want it. Team one is led by Foreman Adam Lowe, Team two is lead by Scott Snyder. Their crews work hand in hand with each other and I cannot tell you enough what a great job all these guys do. Their crew members Eric Herrera, Sha white, Karl Brewer and Nathan Coy go out of their way to not only do what is asked of them for the job but also pay attention to what the client points out. Customer service from these guys sets the bar for other company s to try and achieve. They truly give you the sense that you are in good hands. The reason for that is......because Tim has trained and instilled in them the company core values. Tim, is normally the first one on site and always the last to leave. He takes phone calls and texts even when he s off or on weekends. Not because he has to but because he s committed to every project. The man is a machine and great at what he does. He is a true professional and JB & west is really lucky to have a man with his talent working for them. Our project was not the typical residential project. We had 5 buildings, 5 roofs, 5 buildings for siding, 4 buildings with gutters, 2 with all new soffits, fascia, stone work and demo of concrete. The JB gutter crew is lead by Shawn Griffin and Donnie Cox. They bent all my gutters and installed them on 4 buildings in 1 day. Down spouts couldn t all go on right away but we re done in 4hrs a few days later. Demo of two old concrete porches was done by Dalton Gilland and our Salesman. The guys who helped prep for my lime stone was Zach Barker, Mark Shultz, Matt Cannan and Dakota Freeman. Every single one of these guys and so many more took part in a Vision my wife and I had and they made it come to life. My neighbor said it s the best our house had looked in 52 years. Tim, thank you for all you and your crew did for us. We truly appreciated it. We encourage JB& West to use our house for future clients with before and after photos. They helped our house in Valparaiso IN look brand new! Great Job everyone