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Service Plus Heating Cooling Plumbing
Heating and Air Conditioning Service, Plumbing, Drain Cleaning,
About us
Hello, and welcome to Service Plus Heating, Cooling & Plumbing! We are a family-owned and operated air conditioning, furnace, plumbing and drain repair and installation company, and I would love for our team to have the opportunity to serve you! We take pride in offering the best customer service, the most technically trained service professionals and the friendliest team. No one loves helping you like we do, and it shows!
Business highlights
Emergency services offered
23 years of experience
Services we offer
Plumbing – Water Heaters, Leak Detection, Pipe Repairs, Water Treatment, Baths, Sinks, & Toilets. Sewer & Drain – Repairs, Replacements, & Drain Cleaning. Heating & AC Repair & Replacement.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
5%
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 23
Assorted photos uploaded by Service Plus Heating Cooling Plumbing
Reviews
4.63,886 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 10% | ||
| 4% | ||
| 2% | ||
| 4% |
Filter reviews by service
Showing 576-600 of 3886 reviews
Trudy R.
Feb 2016
Heating and Air Conditioning Service, Plumbing + 2 more
It went perfectly. The technicians knew what they were doing and did it in a timely fashion. I was so glad that they showed up on time and finished the job. When we had to call them back for something that was our issue they did it without charge just so the job was completed as arranged.
Response from Service Plus Heating Cooling Plumbing
"Wow Thank you you take our breath away Chris Cunningham - Owner"
MARK H.
Feb 2016
Plumbing, Drain Cleaning + 2 more
From initial contact to work completion was less than four hours. This company and it's employees are the Best I have ever encountered. Serviceman Dean is the G.O.A.T. I will certainly tell everyone I know about these folks. 5 Stars
Response from Service Plus Heating Cooling Plumbing
"Hi! Thank you so much for that awesome feedback. We will for sure make sure this message gets to Dean. We hope to continue to be your Service Plus Provider in the future. Have a great day! Your Service Plus Friends!"
Maria C.
Feb 2016
Plumbing, Handyman Services
Service technician was a respectful person but the cost price to fix the small job was WAY overpriced. I could not believe it!! I called them because they had a running coupon at $40 just to come and give me an estimate for the job. I thought to myself, for sure this is not going to cost me an arm and a leg knowing what it would take to fix it. Service Plus said it would cost me $395 to fix it plus $40 for the visit. Well, I lost the $40 and called somebody else. It took this plumber 20 mins to do the job and $350 less than Service Plus. I will never use this company again. People BE AWARE!
Response from Service Plus Heating Cooling Plumbing
"Dear Angie's List Member, Thank you for the feedback on our plumbers. I work hard to make sure that we provide a high level of service and quality and I personally price check our prices with other top rated companies in the Indianapolis area. I am glad that you were able to get you problem fixed I hope you will give us the opportunity to earn your business in the future. Thank you again Chris Cunningham - Owner"
GEORGE K.
Feb 2016
Water Heater Service
unknown
Response from Service Plus Heating Cooling Plumbing
"Thank you so much for that great feedback for both Manager and Technician. We will for sure pass this message along. Thank you for choosing us once again and hope to help in the future if ever needed. Thank you again, Your Service Plus Team"
Barbara M.
Feb 2016
Heating and Air Conditioning Service
Service plus has become my go-to provider for applicable services.
Provided same-day service for garbage disposal issue.Made
recommendations with several alternatives but was not pushy.
Efficient, competent, good communication , personable. The service
professional Ronnie Snelbaker was all of these, what I really liked
were his positive comments about his employer and the work culture.
A very satisfied customer.
Provided same-day service for garbage disposal issue.Made
recommendations with several alternatives but was not pushy.
Efficient, competent, good communication , personable. The service
professional Ronnie Snelbaker was all of these, what I really liked
were his positive comments about his employer and the work culture.
A very satisfied customer.
Heather M.
Feb 2016
Heating and Air Conditioning Service, Plumbing + 3 more
Service Plus was excellent. Our kitchen sink began to run slow and got progressively worse. We purchased an Angie's List coupon for a $40 service visit and we called the next day to set up a time for them to come out. They came out that very morning and cleared our drain and unblocked the clog. They were fast and thorough and we would most definitely call on them again.
Response from Service Plus Heating Cooling Plumbing
"Hello! Thank you so much for your business. We are so happy we could help you and hope to do so in the future when our services are needed. Have a great day! Thank you again, Your Service Plus Team!"
Justin P.
Feb 2016
Drain Cleaning
unknown
Response from Service Plus Heating Cooling Plumbing
"Hi there! Thank you so much for your great review! Your Service Plus Friends!"
Elizabeth F.
Feb 2016
Heating and Air Conditioning Service, Plumbing + 3 more
Monday-Called Service Plus to report that drains were backing up. Decided on a Wednesday appointment when I would be working from home.
Wednesday-Plumber showed up on time and verified that my main line to the sewer was blocked. He did not have the equipment to remove it.
Thursday- Plumbers showed up but did not have an auger that would remove the blockage. Friday-Industrial
strength auger showed up. Plumber determined that the line was full of roots and the best solution was to replace the clay pipe all the way to the city line. I agreed on the premise that 5 oak leaf hydrangeas would
not be affected. Ron told me that the hydrangeas were not in the way. I was not shown the footage of the blockage and tree roots.
Friday night my dog fell into the trench although it was ?secured? with plastic fencing. I rescued the dog since Service Plus did not consider this an Emergency. The temperature was 10 degrees.
Monday was Presidents? Day so the city could not send someone to approve the work before the trench was filled.
Tuesday-2 men showed up at 8 AM to fill the trench. At 1 PM they received an e-mail from their boss that the city would not show up.
Thursday-Received a call from Service Plus that the city had a new computer system and they did not know when the plumbing would be inspected and the trench filled in. I inspected several 3 foot pieces of the clay pipe that had been left on the ground. None of them were clogged with tree roots.
Friday while I was at work the trench was filled. The hydrangeas bushes were damaged, removed, or crushed. The
trench had been opened for a week. There is an elementary school less than 2 blocks from my house and many children live in this neighborhood. If a 14 year old blind, deaf dog can fall in the trench it also posed a hazard to children.
The clean clay pipes and the fact that Service Plus never showed me the video of the blockage make me question if the company uses scare tactics to sell very expensive work. I have also lost one thousand dollars? worth of hydrangeas that Eagle Creek Nursery planted late last summer. I have tried to contact Jeremiah at Service Plus many times. He is always in a meeting or not in his office. Although the women in the call center are very sympathetic I have had not had a conversation with Jeremiah. This company charges premium prices but they do not deliver premium service.
I was a returning customer who had spent thousands of dollars with the company.
Wednesday-Plumber showed up on time and verified that my main line to the sewer was blocked. He did not have the equipment to remove it.
Thursday- Plumbers showed up but did not have an auger that would remove the blockage. Friday-Industrial
strength auger showed up. Plumber determined that the line was full of roots and the best solution was to replace the clay pipe all the way to the city line. I agreed on the premise that 5 oak leaf hydrangeas would
not be affected. Ron told me that the hydrangeas were not in the way. I was not shown the footage of the blockage and tree roots.
Friday night my dog fell into the trench although it was ?secured? with plastic fencing. I rescued the dog since Service Plus did not consider this an Emergency. The temperature was 10 degrees.
Monday was Presidents? Day so the city could not send someone to approve the work before the trench was filled.
Tuesday-2 men showed up at 8 AM to fill the trench. At 1 PM they received an e-mail from their boss that the city would not show up.
Thursday-Received a call from Service Plus that the city had a new computer system and they did not know when the plumbing would be inspected and the trench filled in. I inspected several 3 foot pieces of the clay pipe that had been left on the ground. None of them were clogged with tree roots.
Friday while I was at work the trench was filled. The hydrangeas bushes were damaged, removed, or crushed. The
trench had been opened for a week. There is an elementary school less than 2 blocks from my house and many children live in this neighborhood. If a 14 year old blind, deaf dog can fall in the trench it also posed a hazard to children.
The clean clay pipes and the fact that Service Plus never showed me the video of the blockage make me question if the company uses scare tactics to sell very expensive work. I have also lost one thousand dollars? worth of hydrangeas that Eagle Creek Nursery planted late last summer. I have tried to contact Jeremiah at Service Plus many times. He is always in a meeting or not in his office. Although the women in the call center are very sympathetic I have had not had a conversation with Jeremiah. This company charges premium prices but they do not deliver premium service.
I was a returning customer who had spent thousands of dollars with the company.
Response from Service Plus Heating Cooling Plumbing
"We have reached out to the Member and we are working to resolve these issues I will update this report once all work is completed"
MARC B.
Feb 2016
Heating and Air Conditioning Service, Plumbing
I feel bad I cannot remember the service men's names, but the main technician who installed my furnace was extremely nice and very professional. There was a slight hiccup in my existing thermostat (Nest) talking with the new furnace's control board properly (Rheem). The technician said he was staying until it was fixed - he was very diligent in making sure I wasn't left without heat in the winter. He got everything working and I was very pleased.
A second technician took care of the whole house humidifier, Not much to it, he was in and out pretty quick.
I really liked the plumber that did the plumbing inspection. He was very knowledgeable of the work he was doing and was very well at communicating his findings in a manner that a non-plumber can understand.
The hiccup I had was with the communication in getting quotes. I either called them or they called me approximately 7 times before I actually got the quote I wanted and all the info. I am cutting them some slack because the furnace was being replaced in a house I was buying as part of a condition from the inspection (the heat exchanger was cracked), so there was confusion when I would call asking about a quote for a house I didn't actually own yet because the address was in their system under the previous owners name - hopefully that makes sense. Again, I am cutting them some slack on that since it is an abnormality to have that situation, and once we got that squared away every person I interfaced was extremely nice and helpful.
I will definitely use Service Plus again.
Response from Service Plus Heating Cooling Plumbing
"Hi Friends! Thank you so much for your great feedback. We do apologize with the communication error. We appreciate you letting us know so we can better ourselves. We are so happy that you chose Service Plus [Member Name Removed] hope to continue to serve your family. Thank you again, Your Service Plus Team!"
Susan M.
Feb 2016
Plumbing, Sewer Cleaning
.
Response from Service Plus Heating Cooling Plumbing
"Thank you for taking the time to leave a review! We appreciate your feedback Your Friends at Service Plus!"
MITCHELL M.
Feb 2016
Plumbing
It went very well. Derryck was a great technician. I would definitely recommend Service Plus.
Louise H.
Feb 2016
Heating and Air Conditioning Service
I purchased the special drain opener coupon $44.00 When the plumber tried to open the drain it was still clogged. He went under the house and cut a section of the pipe out and bought it in to show me how clogged up it was. He said it was as hard as cement and he needed to cut the pipe out and replace it. I asked the price and he checked his I pad and said it would be $1,400.00 I don't remember if there was any extra but I remember the $1,400.00. I asked him why It was so high, and I was told that the pipe is very expensive. He then said if I would like to join their service plan it would be 15% off. and my bill would be $1,057.80.the plan price was $99.00 so altogether the price was $1,200.80. When he came the next day he said they did not have the 20ft 2inch pipe so he bought one 2inch piece and one 3inch piece. He and his helper installed the pipe. I still wondered how this could cost so much. The two days together, he was not under the house 45min. I went to Lowe's the next day and priced the pipe it was not over $20.00 dollars for a 20 inch piece and since he bought two different sizes he must have used scraps. I contacted the company and asked for an itemized bill, I was told at first they do not give out itemized bills. After three calls I was sent something which is still not an itemized bill. I don't object to paying a fair price for services but I don't want to be taken advantage of. I now also think the drain could have been just cleaned out instead of replacing the pipe.
Jermayne C.
Feb 2016
Heating and Air Conditioning Service, Plumbing + 2 more
The guy that was sent was great. He went to work and was really interactive. He made several recommendations and looked at another problem we had.
Response from Service Plus Heating Cooling Plumbing
"Thank you for continuing to choose Service Plus! We love our customers and appreciate the wonderful review! We are here anytime you need us! Your Friends at Service Plus!"
RAE B.
Feb 2016
Heating and Air Conditioning Service
We used a different company to perform the repair due to a lower price and quicker service. However, Service Plus' repairman was exceptionally valuable in providing information and rationale for the repair that would be needed.
MARK U.
Feb 2016
Heating and Air Conditioning Service
Did a great job with service work. Called to say they were on their way, showed up on time, worked around other contractors in our home at the same time. Answered questions and concerns. Did a great job.
PHILIP L.
Feb 2016
Heating and Air Conditioning Service
unknown
Response from Service Plus Heating Cooling Plumbing
"Hello, Thank you so much for your review! We are happy to serve you. Thank you again, Your Service Plus Team!"
Kathleen H.
Feb 2016
Plumbing, Drain Cleaning
.
Response from Service Plus Heating Cooling Plumbing
"Thank you so much for your time to leave us a review! Thank you again, Your Service Plus Team!"
Mark E.
Feb 2016
Heating and Air Conditioning Service
Very responsive and efficient
Doris Y.
Feb 2016
Heating and Air Conditioning Service, Plumbing + 3 more
I have had several blocked drains over the years, and no service was better. I called the answering service at night, and Service Plus called first thing at 7 a.m.. The service man called first and was here within the hour. The service rep was courteous, professional, and hard working. He was finished in about 20 minutes and left the area very clean.
Super job.
Super job.
Response from Service Plus Heating Cooling Plumbing
"Hello!, Thank you so much for your kind review! We are so happy that you were happy with your technician and our company. Thank you again, Your Service Plus Team!"
Patricia M.
Feb 2016
Plumbing
I had to have a pot under my sink because it was leaking so much. The plumber that came out told me it was normal for a little dripping under a sink. This wasn't a normal amount of dripping, I had to have a pot to catch the water. He told me everything was fine and I didn't need to have any work done. I told him I didn't understand how everything was fine if I had so much dripping that I had to have a pot under my sink.
Response from Service Plus Heating Cooling Plumbing
"I am so sorry that you had a bad experience Please accept my apology and I will work with our plumber to make sure that you are happy in the future Thanks again Chris Cunningham - Owner"
HAIQUYNH J.
Feb 2016
Heating and Air Conditioning Service
unknown
Tanya W.
Feb 2016
Heating and Air Conditioning Service
unknown
Response from Service Plus Heating Cooling Plumbing
"Hi Friends! Thank you for your awesome review! Thank you again, Your Service Plus Team!"
Erick S.
Feb 2016
Heating and Air Conditioning Service
Everything started out fine. The technician was kind and did end up doing a good job. I was off work and wanted this to get done, so when the price kept going up and up I didn't want to just pay for the service call and have them leave without fixing it. It started out being $550 to completely replace the toilet. Then they found that the leak had caused the floor to become a little uneven so they had to even out the floor and replace the valve in the back of the toilet. He also went into my crawlspace and I believe corrected one of the pipes to tilt down as over the years it had straitened out to where everytime you flush the toilet it wasn't draining in a downward direction causing it to clog over time. I ended up having them take away any discounts I had through Angie's List as they informed me that I'd have to get it to an even $1,000 to finance it (which would be interest free). I didn't want to pay $930 all at once or whatever it was, so they took away discounts to make it $1,000.35.
The technician explained everything he was doing and why he was doing it. I had trouble understanding what he was talking about, but just wanted my toilet fixed & signed everything to get him to fix it. I called the next day and then again today when I didn't hear back from his boss. His boss was pretty rude and said there was no way he could send me a detailed invoice explaining every charge. He said they do not charge by an hourly rate and that it's the same no matter what, but that all the extra costs came to protect the company, the technician, and the truck. I could have gone to Menards which is 2 minutes from my house and gotten a toilet for the technician to install, but he insisted they were able to get the best deal and that he could get it from their warehouse. It took him an hour to go get this and come back when their location is only 5-10 minutes from me. I learned from his boss today that he had to go to Broadripple to get the toilet as it wasn't in stock at the warehouse in Fishers...I was never informed of this. That really doesn't matter though as his boss informed me that this had nothing to do with the price. I cannot for the life of me figure out why I was charged so much. The technicians boss tried to explain that it all had to do with protecting the company, truck, and technician and the cost was so high because of this, but that makes absolutely no sense to me. He said he'd contact me on Monday with an invoice, but that it would only show the total cost and what they did. I want to see an itemized invoice, but he said that's not possible. I did sign several things on an IPad before he completed the work and agreed to financing this, but I'm hoping I can get this changed and not have to pay $1,000 as that's just ridiculous to pay to replace 1 toilet.
The technician explained everything he was doing and why he was doing it. I had trouble understanding what he was talking about, but just wanted my toilet fixed & signed everything to get him to fix it. I called the next day and then again today when I didn't hear back from his boss. His boss was pretty rude and said there was no way he could send me a detailed invoice explaining every charge. He said they do not charge by an hourly rate and that it's the same no matter what, but that all the extra costs came to protect the company, the technician, and the truck. I could have gone to Menards which is 2 minutes from my house and gotten a toilet for the technician to install, but he insisted they were able to get the best deal and that he could get it from their warehouse. It took him an hour to go get this and come back when their location is only 5-10 minutes from me. I learned from his boss today that he had to go to Broadripple to get the toilet as it wasn't in stock at the warehouse in Fishers...I was never informed of this. That really doesn't matter though as his boss informed me that this had nothing to do with the price. I cannot for the life of me figure out why I was charged so much. The technicians boss tried to explain that it all had to do with protecting the company, truck, and technician and the cost was so high because of this, but that makes absolutely no sense to me. He said he'd contact me on Monday with an invoice, but that it would only show the total cost and what they did. I want to see an itemized invoice, but he said that's not possible. I did sign several things on an IPad before he completed the work and agreed to financing this, but I'm hoping I can get this changed and not have to pay $1,000 as that's just ridiculous to pay to replace 1 toilet.
Brooke R.
Feb 2016
Heating and Air Conditioning Service
He inspected and explained the issue. He did as much of a temporary fix as he could. Ultimately, my furnace life had run its course.
Response from Service Plus Heating Cooling Plumbing
"Hello, We are so happy that our technician explained everything to you. We want you to be informed through the whole process. Thank you for leaving your awesome review! Thank you again, Your Service Plus Team"
PAUL L.
Feb 2016
Heating and Air Conditioning Service, Plumbing + 1 more
unknown
Response from Service Plus Heating Cooling Plumbing
"Dear Friends, Thank you so much for your feedback. We really do take your feedback to heart and want to make our company the best all around. We are happy to make you happy and hope to continue to help you in the future with your Plumbing and HVAC needs. Thank you again, Your Service Plus Team"
Licensing
Bonded
Insured
Licensed*
Trade License Number
CO51100004
Trade License Locale
IN
Trade License Authority
Indiana Plumbing Commission
Trade License Expiration
12/31/2021
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Service Plus Heating Cooling Plumbing is currently rated 4.6 overall out of 5.
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 8:00 AM - 1:00 PM
Sunday: Closed
Service Plus Heating Cooling Plumbing accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Service Plus Heating Cooling Plumbing offers free project estimates.
No, Service Plus Heating Cooling Plumbing does not offer eco-friendly accreditations.
Yes, Service Plus Heating Cooling Plumbing offers a 5% senior discount.
Yes, Service Plus Heating Cooling Plumbing offers emergency services.
Yes, Service Plus Heating Cooling Plumbing offers warranties.
Service Plus Heating Cooling Plumbing offers the following services: Plumbing – Water Heaters, Leak Detection, Pipe Repairs, Water Treatment, Baths, Sinks, & Toilets. Sewer & Drain – Repairs, Replacements, & Drain Cleaning. Heating & AC Repair & Replacement.