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Service Plus Heating Cooling Plumbing

Heating and Air Conditioning, Plumbing, Drain Cleaning,

About us

Hello, and welcome to Service Plus Heating, Cooling & Plumbing! We are a family-owned and operated air conditioning, furnace, plumbing and drain repair and installation company, and I would love for our team to have the opportunity to serve you! We take pride in offering the best customer service, the most technically trained service professionals and the friendliest team. No one loves helping you like we do, and it shows!

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing – Water Heaters, Leak Detection, Pipe Repairs, Water Treatment, Baths, Sinks, & Toilets. Sewer & Drain – Repairs, Replacements, & Drain Cleaning. Heating & AC Repair & Replacement.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.64,276 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
10%
3
5%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 1576-1600 of 4276 reviews

CHRIS G.
12/2013
5.0
plumbing, drain cleaning
  + 0 more
I cannot say enough good things about Dean - our service tech who came out. Keep in mind, this was 3pm on Christmas Eve. He quickly diagnosed the problem and had it fixed within 30 minutes. We had a house-full of guests coming and the sink in question was connected to our kitchen sink/dishwasher Thank you, thank you, thank you!!!!! Chris Golightly Indianapolis, IN
Description of Work: Unclogged drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Linda E.
12/2013
5.0
plumbing, drain cleaning
  + 0 more
They were prompt, called before coming, and very courteous. Wore booties to protect our carpet. They were able to auger the toilet and cleared the object in less than 20 minutes. We will absolutely call Service Plus for future plumbing needs.
Description of Work: Cleared a foreign object clogging a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Josephine B.
12/2013
1.0
heating & air conditioning/hvac
  + -1 more
Prices quoted for repair were outrageous! A list of possible fixes were listed - nothing definitive. Options for repair included replacing the 8 year old air condition unit. Prices quoted ranged from $380 to $3,000 - for the many "possible solutions". In the end, The ANGIE's Big Deal could only be used for the service call that provided "possible fixes". | |We called another company and the unit was repaired for $100. The unit is fine and operated perfectly.
Description of Work: We got a quote from Service Plus Heating Cooling Plumbing.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0


Wendy D.
12/2013
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
The prior owner did some "custom" plumbing between the dishwasher, kitchen sink and a reverse osmosis water treatment system under the kitchen cabinets, which prevented us from being able to install our new dishwasher. We called Service Plus and they were willing to come out the same day (a Friday). We opted for the following Monday. the plumber showed up well within the established window. The job took just about 6 hours to complete.
Description of Work: Installed a dishwasher and rerouted some plumbing below the kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Priscilla S.
12/2013
4.0
plumbing
  + -1 more
The faucets were difficult to work with because of years of hard water exposure. But the plumber got everything fixed, and it is working fine. He also informed us about installing a water softener, and what that would involve.
Description of Work: Service Plus had previously inspected our house for all plumbing. They had left a detailed report of what needed to be fixed. This call was to fix a bathroom sink, including the faucets that were leaking, and to replace some of the pipe under the sink.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Tracy D.
12/2013
1.0
heating & air conditioning/hvac
  + -1 more
I was never contacted by this company even though I was specific when I purchased the service as to when I wanted the service performed. Perhaps it was not clear to them, but the end result is I did not receive any communication from them and did not receive the service.
Description of Work: I did not use Service Plus Heating Cooling.

Rating CategoryRating out of 5
responsiveness
1.0


Cheryl Y.
12/2013
5.0
plumbing, water heater repair
  + 0 more
They replaced our water heater and a locked up main water shut off valve. the technician even repaired an outside water valve at no extra charge. They called when on their way (in the time frame expected) and arrived when he said he would be there.
Description of Work: I used Service Plus Heating Cooling Plumbing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James K.
12/2013
1.0
heating & air conditioning/hvac
  + -1 more
"Service Plus" instead should be called "Service Minus." On 12/21, I requested a repairmen to come look at my broken furnace. They said someone would call me around 8 a.m. on 12/22. At 3 p.m. on 12/22 (seven hours late), no one had called yet, so I called them again. Again they said that someone would call me. By this point, my wife was huddled by the fireplace and wearing a scarf and gloves indoors. By 5 p.m. no one had called yet, and in the meantime, I had fixed the furnace myself through researching the problem on the internet. This company did not contact me back and therefore no service was provided.
Description of Work: Nothing; they did not contact me back, ever after I had called them twice.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Brett B.
12/2013
5.0
plumbing
  + -1 more
We greatly appreciated his update to us as he removed the toilet to inform us of a previous homeowners self fix which had caused the problem in the first place. He also made repairs to parts not included in our original estimate due to issues noticed upon installation. We were so thankful the damage was not worse and their hours and prices allowed us to fix the problem on a Sunday days before Christmas.
Description of Work: We had water leaking from our ceiling into our kitchen from our second story bathroom following a house guest's shower on a Sunday morning. The receptionist was a bit slow on his response to questions and note taking but informed us a technician would call us back as soon as possible. Within 30-45 minutes we received a call from the on call plumbing technician who was very prompt in his drive. James assessed the situation quickly asking key questions to diagnose the issue. Our leaking ceiling was due to a toilet wax seal. We also had him quote while he was here replacing a shut off valve we had had problems with in the past. He wrote up two estimates to include just one or both fixes. Both were very reasonable prices so we had him do both.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$242

Chris A.
12/2013
3.0
plumbing
  + -1 more
Called to schedule the service, after not receiving a response to my emails. On the phone with scheduler, she informed me that they could not flush the water heater due to the fact that it was over 3 years old. They will not perform a flush on equipment older than 3 years. This was not clear in the BIG DEAL offer when I purchased it. Therefore, I would like a refund.
Description of Work: I purchased a Big Deal from Service Plus Heating Cooling Plumbing.
Rating CategoryRating out of 5
$49

PATRICA F.
12/2013
1.0
handyman service
  + -1 more
I'm in the wrong business if I could charge $49 to do the same thing. |He told us we had to replace our toilets which work just fine. It is a water pressure issue that we have, not a ceramic bowl issue.
Description of Work: Basically, all he did was come in and flush the toilets and run the water in the sinks.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
5.0
punctuality
5.0

$49

Michael H.
12/2013
3.0
water heater repair
  + -1 more
The deal was for a water system flush and general inspection. The provider arrived and recommended to NOT do the flush on the system do the age of the unit. The did a basic inspection then left.
Description of Work: I purchased a Big Deal from Service Plus Heating Cooling Plumbing.
Rating CategoryRating out of 5
$49

TAX & MILLIE G.
12/2013
5.0
plumbing
  + -1 more
I used Service Plus Heating Cooling Plumbing
Description of Work: lumber came. Very satisfied with the work done. And with his problem solving skills.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tamara E.
12/2013
5.0
plumbing
  + -1 more
They called after I purchased the deal, made the appointment, and arrived on time. They were very professional and courteous. They were great people and even wore booties over their shoes when they entered my home. They also cleaned up well after the job was complete. It was excellent and everything is working perfect!
Description of Work: My toilet wasn’t working properly and they replaced a part through a Big Deal coupon.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

sally H.
12/2013
5.0
plumbing
  + -1 more
Our service man was so professional and nice.
Description of Work: Replaced kitchen faucet and the pipes underneath the sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Becky S.
12/2013
2.0
plumbing, drain cleaning
  + 0 more
It took them like four times to come out and actually do the work. I scheduled and the guy called to say he was going to be coming to my home later and it was going to be too late because I have kids. He did this again on a Saturday and said he would come on a Sunday and he never showed up. They sent a different guy on the actual visit and the inspection was okay. Everyone was nice to speak with but Brandon was not good at keeping an appointment. The lady in the office was very nice when I mentioned Brandon did not show up she mentioned she would have the district manager call but I never received any follow up.
Description of Work: This was a Big Deal for a toilet tune-up. He did do a plumbing inspection and he did clear a drain for us. He did this for the trouble that we had as it was suppose to just be a visual inspection.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$39

LINDA B.
12/2013
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
Called in the morning. I was placed second on the list of visits. They showed up in about 90 mins. Ryan was very courteous and prompt. Cleaned out main line with little mess.
Description of Work: Cleaned out main sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$66

MARY A.
12/2013
5.0
plumbing, water heater repair
  + 0 more
I received quotes from several companies, and although Service Plus was not the least expensive, I felt that they were competitive. I decided on this company because of their professionalism, and the fact that the serviceman did not try to push this product (or additional ones) on me. They were able to schedule a day shortly after I called their office, and it was completed in a good amount of time and Jonathon cleaned up the area afterwards.
Description of Work: Installed new water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Joan I.
12/2013
3.0
plumbing
  + -1 more
I took off work to be here at the established time, I got a call that they were 15 minutes away, but they never showed up. |I had to call the next day to reschedule. They apologized but didn't deduct anything for my inconvenience. I wouldn't use them again or encourage anyone else to.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0

$140

Shawn S.
12/2013
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
  + 1 more
I didn't expect to get service within hours of my call. They were very punctual, knowledgeable, courteous, and friendly. He snaked the drain informing me and answering my questions along the way. All is back to normal. After this service call, I scheduled an HVAC tech to remedy another issue I'm having. I would definitely recommend them to others.
Description of Work: Unclogged kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

John & Stephanie H.
12/2013
1.0
heating & air conditioning/hvac
  + -1 more
We had an appointment scheduled by the Angie's List Concierge 1 week in advance for an estimate on a whole home humidifier. They never showed up nor did they call to explain or apologize. We won't be giving them a second chance.
Description of Work: Nothing! We had an appointment scheduled by the Angie's List Concierge 1 week in advance for an estimate on a whole home humidifier. They never showed up nor did they call to explain or apologize. We won't be giving them a second chance.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


IZERA M.
12/2013
5.0
heating & air conditioning/hvac, drain cleaning
  + 0 more
Called upon purchase of Angie's List Big Deal. The representatives were very friendly and repsonsive. I appreciate the fact that Service Plus had full days scheduled all week, but they were able to work me into the schedule to check my kitchen drain. It was fully clogged. James K. came out, we discussed the problem in detail. He began working to clear it and provided me with an update during the progress. After some time, he was able to find & remove the clog. He gave me some tips to maintaining it.
Description of Work: Cleared kitchen drain/pipes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$58

Jim M.
12/2013
5.0
water heater repair
  + -1 more
Provided called to get more information. After discussion, it was mutually agreed that providing the water heater flush would possibly cause damage due to the age of the water heater.
Description of Work: I purchased a Big Deal from Service Plus Heating Cooling Plumbing.
Rating CategoryRating out of 5
Yes, I recommend this pro

Diane K.
12/2013
5.0
plumbing
  + -1 more
Reattached washer emptying hose into wall drain. Made sure it wasn't overflowing into basement.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16

Candace H.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
Minor furnace repair. No problems since.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Contact information

7520 E 88th Pl, Indianapolis, IN 46256

http://www.serviceplusnow.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
8:00 AM - 1:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
CO51100004
Trade License Locale
IN
Trade License Authority
Indiana Plumbing Commission
Trade License Expiration
12/31/2021
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning

FAQ

Service Plus Heating Cooling Plumbing is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

Saturday: 8:00 AM - 1:00 PM

Service Plus Heating Cooling Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Service Plus Heating Cooling Plumbing offers free project estimates.
No, Service Plus Heating Cooling Plumbing does not offer eco-friendly accreditations.
Yes, Service Plus Heating Cooling Plumbing offers a 5% senior discount.
Yes, Service Plus Heating Cooling Plumbing offers emergency services.
Yes, Service Plus Heating Cooling Plumbing offers warranties.
Service Plus Heating Cooling Plumbing offers the following services: Plumbing – Water Heaters, Leak Detection, Pipe Repairs, Water Treatment, Baths, Sinks, & Toilets. Sewer & Drain – Repairs, Replacements, & Drain Cleaning. Heating & AC Repair & Replacement.

Contact information

7520 E 88th Pl, Indianapolis, IN 46256

http://www.serviceplusnow.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
8:00 AM - 1:00 PM