Service Plus Heating Cooling Plumbing

We did not need the deal, but would use in the future if needed.

I previously contacted this company to secure a preventative service contract for my furnace & air conditioner. I contacted them to set up an appointment. They advised the serviceman would call 30 minutes prior to arrival which they did. They serviced the furnace which was fine. They did find something not related to the furnace & they advised me of the problem & that it was something that could be taken care of in the future which is what I decided to do.

We really liked the staff. The person that gave us the quote and the plumber were all very friendly, knowledgeable and easy to work with.

This was a late night Saturday call and we were impressed by the prompt response and overall diligence in addressing the issue.

They did have different technicians out for each one which was nice. Feels like they have experts, not just handymen. Both were unfortunately a few hours past their window. However, the rest of the experience was fantastic. The heating and cooling technician, David, walked me through how my hybrid system worked and what all he was checking. This was very helpful as we just moved in. The plumbing technician, Dan, did a thorough job checking the plumbing and made a few suggestions which I felt comfortable handling myself. He also flushed our water heater, checked its age, and checked the amount of sediment present in the system.

Service Plus are professionals, they are your one-stop plumbing/heating call. They came out and did a few minor things in addition to changing out the washing machine hoses. They also gave us advice about winterizing. They are prompt, usually can come out the same day or the next and charges are more than reasonable. In fact, sign up for annual maintenance plan and you will save even more! We are very satisfied customers!

David was extremely polite and very thorough. He took the time to vacuum the inside of the furnace and checked everything. He wasn't completely happy with the temperature the furnace was generating, so he made adjustments. He also pointed to an issue that could be a problem in the future, but said it was working OK now. We've relied on Service Plus for the past several years and have always been pleased with the quality of their technicians. Have recommended them to family and friends.

We purchased a $49 Big Deal to have our water heater flushed. The provider arrived on time, flushed and inspected the water heater and was done in 15 minutes.

This was an all day, big job. They stayed right with to get the job done. They did even stop for lunch. Their price was fair as well.

Prompt, professional, and provided me with quality work.

There isn't a better plumber in the city! Service Plus has overwhelmed us with their high level of service and professionalism. I can recommend this company to the highest degree! We recently purchased our home and there were some items that came up on the inspection list that we needed to take care of, plus a few other things we wanted fixed or replaced. Service Plus is rated A on Angie's List and we like the fact that they are available 24/7. They have been out a few times, first to help us install our gas grill. Brian did such a good job and took the time to answer all of our questions and concerns. Since then we have requested Brian to return for these recent repairs and he also came out to our rental property and did some plumbing work there as well. We couldn't be happier with Service Plus, don't call anyone else.

Danny came to our house because our furnace wasn't working. Upon calling the office they was going to make the appointment for Saturday and no one was going to be home and we couldn't schedule a time when someone could be there during the times offered. The lady that answered the phone said hang on one minute and let me see if we can get you a time for today. So upon returning to the phone she asked could someone come later on in the evening and I said "YES" which worked out well. Danny called 30 minutes before his arrival time and notified us that he was on his way. Once he arrived he starting working on the furnace and didn't have the parts with him but stayed until Late an got the furnace to where it would work through the night. He asked if someone would be home the next day and I stated that not until later on in the evening around 9 and he said that was fine and he would be back with parts, thermostat and new filters. He showed up as promised and fixed the problem and also went over why we continue to have problems with the furnace. Danny was very good at this job and I would totally recommend him and his company to anyone. if you call them for service make sure you ask for Danny he is good and takes his time. he will work with you on what time is best for you and that is great customer service. His work was good and he didn't try to pull anything over on us and fixed what need to be fixed and then took the time to tell us why we are having the problems we are. Make sure you ask for Danny because he will take care of everything and even return when he says.

The technician arrived during the appointed time. The technician explained exactly what he was going to do. The technician did a complete review of the system after the service and noted any areas to keep an eye on or to be concerned about. The technician answered all my questions. I plan to do business with Service Plus in the future.

My household central air conditioning just quit working. I chose Service Plus to come out and fix the system due to high Angie's List Reviews. Service Plus made an appointment immediately for me and came right out. That was fantastic! The service technician found the problem with my air conditioner in about 1 minute flat. He stated it was almost always the fuse or the capacitor and in this case the capacitor was bad. He had one on his truck and fixed it in about 4 or 5 minutes. Fantastic! Then came the bill - $400.00. I paid it and he left. I then researched the part number on the internet and found the capacitor he had just replaced for $29.00 online. Now I appreciate them coming right out, and I appreciate the skill of the technician to locate the problem and fix it so quickly. My only gripe is the outlandishly high price. That was 1/10th the cost of my entire household heating and air conditioning system! Yikes!

It was a Big Deal purchase. They did good work. It was expensive. There was no additional charge. They worked quickly. They were professional. We would not use them again because we weren't happy with the price.

We were due to close on the house we were selling and was made aware of two leaky washer valves the day before closing. We had to get them fixed prior to closing so we called Service Plus. The technician was polite and knowledgeable. However, $1300.00 to fix two leaky valves and the washer box is excessive. We didn't have time to get anyone else in so we paid that amount. We will not use them again.

Serviceman was friendly and professional. My water heater was over 13 years old so did decide to replace. Brian stayed late to get it installed and ready to go. Cleaned up after himself. He did not have an overflow pan or the 10 year warranty sticker and book and indicated Company would call me to arrange to install a pan and 10 year sticker. However, I did not hear from Service Plus and eventually had to call them 3 weeks after the installation date and set up an appointment for first call two weeks later to have the pan installed. I was told I would be first call at 8:00am, but servicemen did not arrive until almost 9:00am. They drained the water heater and installed the pan - took about an hour. They were professional and cleaned up after themselves.

It was a Big Deal purchase. It went well. There was no additional charge. They were very professional. They put on their little booties when they came in and they were very efficient. The price was good.

They did a fine job. I can't think of any complaint that we had with them. They were a good company. They did the work. They charged what they said they would charge. They were professional. They were nice. Everything about it was good.

It was okay. They charged me more. The problem was not even fixed. I had to get a different plumber. They are professional but they did not get the job done. I had to get my money back.

It was fine. They were very fair and honest. There was a part that didn't need to be replaced right away but eventually would be. They were fine. My husband was there, he didn't have any complaints.

It was great. It was several weeks before they could come out though. I wish I had known that before I purchased the package but when they did come out, I think they did a great job. I was very happy with the service after I had it. The guy that came out was very professional and he put on his booties. He took time to clean the unit off. He also wrote up an estimate for another problem. He was basically just very professional, on time. The delay in getting the service out was the only thing that I just wasn't happy about. They're obviously booked heavily because they're good.

I used a coupon for the service call. The technician, Dan Craig, quoted a price of $510 to do the work. Seemed inflated. After he had supposedly finished the faucet, he said that it would be another $200 in addition to that initial price to do the shower head as the old shower head had broken off in the pipe. He wanted to cut through my back of the shower wall as well as take off a tile l which would have incurred another couple hundred dollars of expense between replastering ,painting, and retiling. I asked him to leave. He charged me around $370 for his time. I then got a second plumber out who attached the shower head within thirty minutes for a cost of $79 (with coupon). However, the faucet was not installed correctly by Service Plus and a piece appears to be missing that stops the handle from turning 360 degrees. I called Service Plus back, explained my concern, and rescheduled for another person to come out in 4 days to fix the faucet. When they did not arrive that Friday afternoon, I called. Service Plus had no record of my conversation or the appointment. I then spoke to the manager, Ron, who called me back without his schedule book and could not reschedule the repair. He was supposed to call me back when he had his schedule book. He did not. I called Service Plus again the following Monday and scheduled the appointment for Monday afternoon. Guess who they sent out? The same first technician, Dan, that did not do the job correctly!!! I sent him away. I am waiting to here from Service Plus.

He did not pressure us to make the repair but we went ahead with it and it was a reasonable price for the repair. He explained everything which was nice and he showed me what he had done. We were pleased with them, they were very good. He showed up on time.

I wanted them to install my garbage disposal and a faucet; they wrote the estimate up in a way that was deceiving to the customer. I felt the advertisement was also a scam. I did have them install the garbage disposal for me but I felt I should have been able to get the faucet installed as well for the price.