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Roby's Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

Welcome to Roby’s Plumbing! . Our plumbing company comes highly regarded by many loyal, satisfied customers because we have been in the plumbing business since 1955! Our dedication to excellent plumbing service is unrivaled by the competition. Outstanding skill, experience, and attention to detail allow us to provide affordable solutions for all your plumbing problems. Roby’s Plumbing has serviced the Anderson, Indianapolis and surrounding areas for more than 50 years! 12 employees. No subs. Charges a flat rate. No travel charges. Extra charge for after hours service. License number: cp88600767. Senior Discount-$20

Business highlights

70 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Water Heaters, Water Softeners, Drain Cleaning, Gas & Electric Conversion, Pump Sales, Repair & Installation. Gas Water Heaters.

Services we don't offer

Sewer Hook-Ups, Water Service Hook-Ups, Exterior Water & Sewer Mains, Roofs & Install Solar Water Heaters.

Amenities

Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,337 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
5%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 551-575 of 1337 reviews

JEFF B.
08/2008
5.0
water heater repair
  + -1 more
Prompt, efficient and clean. Recommended we not consider a tankless system due to the size of the house, but promised to come back with information and an estimate on an instant hot water system.
Description of Work: Replaced leaking water heater and advised regarding instant hot water systems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Ed S.
08/2008
5.0
plumbing
  + -1 more
Rick was professional and punctual. He came up with a creative solution to plumb the gas line for the range, which saved time and money.
Description of Work: Rick plumbed in a new gas range and added a junction for a gas generator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

KURT & MARY W.
07/2008
5.0
wells
  + -1 more
It was good working with them. His estimate was a little on the high side, but the actual price was lower. They came out within the hour from when I called them. He was done quickly with the work.
Description of Work: They came out and cut to copper lines and capped them. They also replaced a sump pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$560

JOHN H.
07/2008
5.0
plumbing
  + -1 more
Overall it went fine their has been no problems either. They were professional and they were on time after I called them. The work was good and the workmanship was good as well.
Description of Work: They came replaced our water heater.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$813

RUSH Y.
07/2008
5.0
plumbing
  + -1 more
Roby's Plumbing pays great attention to detail. They are very reliable and always responsive to our needs.
Description of Work: We have had Roby's Plumbing Inc. out to do various plumbing repairs over the years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marcia M.
07/2008
5.0
drain cleaning
  + -1 more
They came out an hour after I called them that day. They were very courteous when they were working. They cleaned up everything when they were done. They sent me a thank you card when they got done.
Description of Work: The last time they came out they helped me unclog a sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

CARL A.
07/2008
5.0
plumbing
  + -1 more
I called in the morning of 7/8/2008 and Rick showed up a few hours later after calling. He was very polite etc. and professional. He obviously knew his trade well.
Description of Work: Tightened the kitchen faucet to the sink; replaced the spout (my materials).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Leslie C.
07/2008
5.0
plumbing
  + -1 more
He came yesterday and saw what was wrong. He got supplies and was here right on time this morning. He is very friendly, professional, and knowledgeable. I have used them in the past and have always been pleased with the service.
Description of Work: I had a leak and need a new kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

THOMAS T.
07/2008
5.0
wells
  + -1 more
It took them about an hour/hour and a half. They come when they say they will come, they don't have to come back and fix anything and they are on time. They are expensive, but they are good. I don't want to be the one fixing it.
Description of Work: They replaced the old sump pump in the basement. They put in the system originally. The batteries had gone bad and I wanted a new one and they had to work on the motor a bit too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

PAT T.
07/2008
5.0
water softeners
  + -1 more
They were all nice, pleasant people. They didn't try and push anything on me to buy. I felt like the deal was pretty good.
Description of Work: I had to purchase a new water softener and then they installed it. They tore out the old water softener and hauled it away. They cleaned up everything very well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

SHARON O.
07/2008
5.0
plumbing
  + -1 more
They were very professional and very clean and he was very careful to bring his own mat to keep things clean. I would not use them again because I thought they were very expensive because they had a set price for this job.
Description of Work: i bought my own replacement kitchen faucet and they installed it.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$265

BETH C.
07/2008
5.0
plumbing
  + -1 more
He was very professional; He arrived on time and did a great job, even while working around another plumber who was replacing my sump pump. (It was under warranty and had quit right before he came.)
Description of Work: I had a broken pipe that needed to be repaired.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Paula P.
07/2008
5.0
heating & air conditioning/hvac
  + -1 more
Our air conditioning unit was hit by lightning about a year ago. Roby came out to install a new unit. During the installation, they mentioned that the pressure on our water was way too high. This can cause a lot more wear and tear on our plumbing. They suggested installing a water pressure control device which helped. They also said that there was a lot of sediment in our water heater and asked if we would like to have them replace it. We decided to have them install that too. They did an excellent job.
Description of Work: They installed a new air conditioner, a new water heater and installed a water pressure control device.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TIMOTHY S.
07/2008
5.0
plumbing
  + -1 more
We have used them before and we really like them. They always respond in a timely manner.
Description of Work: They fixed a leaky faucet on our shower head as well as a faucet that I had dropped an earring down.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Justin H.
07/2008
5.0
plumbing
  + -1 more
I called at 8:00 am and they were out at the house by 10:15 am. They even called when Rick was on his way. Very responsive. Rick did a great job, was very thorough and extremely helpful in sharing with us what he saw. We sincerely appreciate his help, and I will not hesitate calling them again as needed.
Description of Work: Rick repaired a leak in my kitchen faucet, and in the process discovered that the leak had caused significant damage to my cabinets, my hardwood flooring, and in the process had damaged my countertops. He noted mold growth and directed us on what needed to be done ASAP, including a referral to a remediation company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

CLARA Y.
07/2008
4.0
plumbing
  + -1 more
When they came to my condo they were quick and very professional. They cleaned up after themselves which was really nice. Their prices were a little high.
Description of Work: They put in a new water heater and they fixed a leak in my plumbing.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


MARY ALICE J.
07/2008
5.0
plumbing
  + -1 more
They did an absolutely beautiful job. They were courteous and prompt. They told us how much it was going to be upfront. I didn't find any fault about anything.
Description of Work: They installed a commode in my basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

MARILYN E L.
06/2008
5.0
plumbing
  + -1 more
He came out within 24 hours and came out in the morning when I wanted him to. So they are basically willing to try and work around your schedule. The gentleman they sent was a very pleasant man.
Description of Work: The plumber came and replaced the flapper park in the toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

BEVERLY L.
06/2008
3.0
plumbing
  + -1 more
I was disappointed, because I have used them for years. The worker they sent was unpleasant. Service man did not seem to want be bothered. I do understand that it was cold outside, but he was not very friendly to communicate with. Service man told me to wait till spring. However, when I've used them in the past everything was fine. This man was just not very friendly.
Description of Work: Fix a leaky faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$75

JAMIE M.
06/2008
5.0
water heater repair
  + -1 more
Showed up just a little late no much. Diagnosed the problem and fixed. Great job! Very fast. Good price.
Description of Work: My water heater igniter was not igniting. Igniter was replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$213

DAVID C.
06/2008
5.0
water heater repair
  + -1 more
They are always prompt and getting someone out to fix the problem. They always get it right the first time. I think there charges are reasonable. I would recommend them to others.
Description of Work: They repaired a water heater. They replaced an igniter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

KEN & ANN F.
06/2008
5.0
water heater repair
  + -1 more
They did a fantastic job. We have used them for a long time. They came out quickly and took care of us during some busy times due to the recent weather. We got a larger water heater this time.
Description of Work: Installed a hot water heater recently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

GLORIA O.
06/2008
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
I was very well pleased with the work performed and the product delivered. The only exception was when, after the installation work was completed, the thermostat control for my furnace and central air conditioner was non-functional. However, upon having the diagnostic work performed by another company to get the thermostat controls operational again, I was informed that a very tiny fuse installed on/in the furnace--which acts as some sort of trip wire when certain functions take place--burned out but that the plumber would not have known of this connection between the furnace and the water heater. So I do not hold Roby's plumbing work responsible for this failure although it did cost me another $88 to get the thermostat controls operational again.
Description of Work: (1) Roby's Plumbing provided me with a free estimate--in comparison to several others who charged for this service. So people should always ask about the "cost" of an estimate before making the appointment. (2) Roby's sales representative: Jim, did the installation work as well, although he had a helper part of the time. Jim came early in the day, at the time he said he would. The work was done efficiently and with no mess. All parts etc. from the previous installation, including the metal vent system (fairly new) installed by another company when they installed my furnace several years ago, were removed and the area left clean. Jim showed me how to start/stop/and restart the water heater. It is a 50-gallon Rheem gas power vent water heater with electric controls and no open parts so I am not afraid to start/stop the water heater as I was before. I purchased the 10-year warranty for the tank and parts which added $200 more to the price but I am looking at selling the house in 4-5 yrs and thought this would be better for transfer purposes. So far now I have been very pleased with both the work done and the performance of the water heater. I had done research on the Internet so feel fairly confident that this product rates high and, with Angie's List information on Roby's, had a great deal more confidence in procuring the work done than I would have had otherwise. Roby's price also was considerably less than the same exact estimate for the same product--10-year warranty included--that was given me by another company. I would recommend Roby's highly and give them an "A" in all categories.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,620

ROBERT M M.
06/2008
5.0
plumbing
  + -1 more
He was professional and on time. He was courteous and took pride in his work and cleaning up.
Description of Work: They were looking at a leaky kitchen sink. They thought it was the water disposal, but there was a crack in the kitchen sink. They were very clean and cleaned up his mess. He put a carpet down to help with the mess.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Lindsey B.
06/2008
5.0
plumbing
  + -1 more
Plumbing technician Dave Crocco called about 10 minutes before he arrived (on time), which was great because we were just getting out of bed and need those extra minutes to prepare. He examined the broken spigot in back and the leaking spigot in front. He informed us that our front spigot was as old as the house (30 years) and that it would have to be replaced instead of just repaired as a result. He had to go in the crawl space to perform some of the work and reported to us that it was nice and dry. He also figured out how to latch our crawl space door, which we thought was broken and had propped closed with a stick until we could have it fixed. He explained that the spigots should be installed so that the spout has a slight downward angle so water doesn't sit in the pipe and freeze. It turned out that our rear spigot had not been installed that way, which probably contributed to it freezing and breaking during the winter. Overall, he did a great job and was very informative and friendly.
Description of Work: Replaced outdoor spigots in front and back of house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Contact information

9249 Castlegate Dr, Indianapolis, IN 46256

http://www.robysplumbing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 AM
Tuesday:
7:00 AM - 5:00 AM
Wednesday:
7:00 AM - 5:00 AM
Thursday:
7:00 AM - 5:00 AM
Friday:
7:00 AM - 5:00 AM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
CO88600767
Trade License Locale
IN
Trade License Authority
Indiana Plumbing Commission
Trade License Expiration
12/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Wells and Pumps,
Water Filtration and Softening,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Appliance Repair,
Heating and Air Conditioning,
Handyman Services,
Natural Gas Lines,
Septic Systems

FAQ

Roby's Plumbing is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 AM

Tuesday: 7:00 AM - 5:00 AM

Wednesday: 7:00 AM - 5:00 AM

Thursday: 7:00 AM - 5:00 AM

Friday: 7:00 AM - 5:00 AM

Saturday: Closed

Roby's Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Roby's Plumbing does not offer free project estimates.
Yes, Roby's Plumbing offers eco-friendly accreditations.
No, Roby's Plumbing does not offer a senior discount.
Yes, Roby's Plumbing offers emergency services.
Yes, Roby's Plumbing offers warranties.
Roby's Plumbing offers the following services: Plumbing, Water Heaters, Water Softeners, Drain Cleaning, Gas & Electric Conversion, Pump Sales, Repair & Installation. Gas Water Heaters.
Sewer Hook-Ups, Water Service Hook-Ups, Exterior Water & Sewer Mains, Roofs & Install Solar Water Heaters.

Contact information

9249 Castlegate Dr, Indianapolis, IN 46256

http://www.robysplumbing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 AM
Tuesday:
7:00 AM - 5:00 AM
Wednesday:
7:00 AM - 5:00 AM
Thursday:
7:00 AM - 5:00 AM
Friday:
7:00 AM - 5:00 AM
Saturday:
Closed