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Roby's Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

Welcome to Roby’s Plumbing! . Our plumbing company comes highly regarded by many loyal, satisfied customers because we have been in the plumbing business since 1955! Our dedication to excellent plumbing service is unrivaled by the competition. Outstanding skill, experience, and attention to detail allow us to provide affordable solutions for all your plumbing problems. Roby’s Plumbing has serviced the Anderson, Indianapolis and surrounding areas for more than 50 years! 12 employees. No subs. Charges a flat rate. No travel charges. Extra charge for after hours service. License number: cp88600767. Senior Discount-$20

Business highlights

70 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Water Heaters, Water Softeners, Drain Cleaning, Gas & Electric Conversion, Pump Sales, Repair & Installation. Gas Water Heaters.

Services we don't offer

Sewer Hook-Ups, Water Service Hook-Ups, Exterior Water & Sewer Mains, Roofs & Install Solar Water Heaters.

Amenities

Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,337 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
5%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 351-375 of 1337 reviews

Pam M.
04/2011
5.0
plumbing, water heater repair
  + 0 more
The work turned out great. I used the coupons for the job. I use them all the time. If I call them, they are usually here that day. They are here when they say they are going to be here. I find the work to be good. They clean up after themselves. I find them excellent in terms of all service parts of their business. The price is probably in line with everybody else. I would rate them highly and would use them again in the future if necessary.
Description of Work: I used Roby’s Plumbing Inc to adjust a water heater issue and replace a faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Susan N.
03/2011
5.0
plumbing
  + -1 more
Kevin arrived on time (after calling to say he was on his way) and check out the gurgling sound. He immediately said it wasn't a blockage but was just air in the pipes. He told me how to eliminate the problem with a simple solution of filling the sink with hot water and then draining it with the disposal running. After doing this, the problem was solved - all in a matter of five minutes. The most surprising part was when I asked what I owed him, he said nothing! Not even a small service charge for making the trip. We will definitely use Roby's for any plumbing needs in the future. They were professional, efficient and provided great service.
Description of Work: We called Roby's after someone told us we must have a blockage in our kitchen sink because of a gurgling sound which occured after running water.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roberta S.
03/2011
5.0
plumbing
  + -1 more
I was impressed because they sent out a "How was our work" form. They weren't the cheapest but I was very happy with the work that was done. It's been a couple of years but remember that I was very pleased with them.
Description of Work: They did some plumbing work for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donald M.
03/2011
5.0
plumbing
  + -1 more
Answered call immediately, scheduled service for next day. Very nice plumber who was neat and tidy. Finished job in about 3 hours.
Description of Work: Replaced a faucet and disposal using my parts. Fixed another faucet

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$535

Donald M.
03/2011
5.0
drain cleaning
  + -1 more
Answered phone call promptly, scheduled visit for next day, arrived on time, and gave very professional service. Very satisfied. Will use again.
Description of Work: Installed new kitchen faucet, fixed another faucet, and installed disposal

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$535

Thomas P.
03/2011
5.0
plumbing
  + -1 more
I needed someone to provide service the same day as I had a bad leak in my crawl space. I called Roby's and within a few hours a technician arrived. Dave Crocco was very patient and explained the procedure. While in the crawl space he also identified another leak (not plumbing related) and gave me several ideas on how to fix it the problem. Overall I was very impressed and would use, as well as recommend, Roby's in the future.
Description of Work: A pipe in my crawl space was clogged needed to be cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Susan A.
03/2011
5.0
plumbing
  + -1 more
They have always come right out when I call them. They are very professional and good at explaining what they are doing. They are always on time and call ahead to let you know they are on their way.
Description of Work: They fixed a leaking dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

JANICE P.
03/2011
5.0
plumbing
  + -1 more
I had a pipe seam break behind the toilet which then caused a leak both upstairs and downstairs. They came out within 20 minutes. They did the work immediately, and they were great. They were very educational and made sure that all my questions were answered. They were very nice and very professional. I have used them several times, and my experience with them has been excellent. I will definitely call them again if I need any plumbing work done.
Description of Work: I used Roby's Plumbing Inc. for some plumbing work in the bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

MELINDA B.
03/2011
5.0
plumbing
  + -1 more
These guys are awesome. They have been doing plumbing repairs on my home(3) for over 20 years. Larry, who answers the phone is much more than an operator, he knows a lot about plumbing too. The technicians almost always have the parts they need and take the time to explain what needs to be done and why. I trust their work, today they are working at my bosses house because I recommended them.
Description of Work: Install new sump pump at my bosses house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Stephanie B.
02/2011
5.0
plumbing, water heater repair
  + 0 more
I had Roby's out twice in less than two weeks last fall. First, our outside backyard faucet started leaking and had to be replaced. The technician came out and resolved the issue very fast. He was even nice enough to look at my furnace and giggle the furnace door so that it would work again! (It wasn't closed all the way and wouldn't come on...). A week later we had no hot water. I called in the middle of the afternoon and a technician was at my front door in less than an hour. We had hot water 3 hours later. Both experiences were great, professional and fast. I will use them again!
Description of Work: Outdoor faucet replacement and hot water heater coils replaced

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Steve & Donna B.
02/2011
5.0
water heater repair
  + -1 more
We liked just about everything about them. They came here exactly when they said they were going to come and seemed to know what they were doing. The heater is working fine, and we have not had any problems. We did not have other people out here or get quotes from other people, so I don?t know how to rate their price, but I thought that it was fair.
Description of Work: We used Roby’s Plumbing Inc to install a tankless water heater.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

jamie S.
02/2011
5.0
bathtub refinishing, plumbing
  + 0 more
They are very efficient with timing and were ready to come out last night. They cleaned up after themselves really well. Their prices are a little high.
Description of Work: I used Roby’s Plumbing Inc. today to replace bathroom faucets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$788

NANCY H.
02/2011
5.0
sewer cleaning
  + -1 more
Once they heard the problem, they just cleaned the main drain to the sewer.
Description of Work: Toilet and sinks were backing up in basement. They cleaned the drain to the sewer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Barbara S.
02/2011
5.0
plumbing, drain cleaning
  + 0 more
I was very happy with their services! They were prompt and called before showing up to do the work. They were very clean. They came in and completed the job in a timely manner and then were on their way.
Description of Work: They snaked our kitchen drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

RUSH Y.
02/2011
5.0
plumbing
  + -1 more
Roby responded promptly to both calls. On Jan 27 they did the repair work and took care of some deferred plumbing matters: checked the water heater, replaced washer fill hoses and replaced the sump pump. The Roby servicemen were promp, professional, very fair in their pricing, and helpful with their suggestions. There was no charge for the initial visit on on Jan 24. I will continue using them for my regular plumbing needs.
Description of Work: Roby responded promptly on a call to clear a clogged upstairs sewer line on Jan 24, 2011. The serviceman made one attempt, but suggested a sewer specialty company to remedy the problem. The sewer company completed the job professionally. Unfortunately the stoppage had caused a leak and water began leaking from the ceiling of our living room. I notified my insurance company (Armed Forces Insurance). They in turn sent a drying company to remediate the dampness. I then called Roby to come replace some toilet wax seals which were the likely source of leakage onto the ceiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

MARY & KENT S.
02/2011
5.0
plumbing
  + -1 more
They did an excellent job and were pleasant and professional. They were easy to schedule, came promptly as promised, found the leak, fixed it and cleaned around. I got their name from people that had used them in the past and were satisfied, and so I tried them. I have had no complaints. I would recommend them to another friend or family member. I would definitely use them again.
Description of Work: I used Roby’s Plumbing to fix a leak from an upstairs toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Wiliam B.
01/2011
5.0
drain cleaning
  + -1 more
Arrived on time and left in about 30 minutes. I used Angie List discount to keep price down.
Description of Work: Cleaned drain in kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

ROBERT A.
01/2011
5.0
handyman service, heating & air conditioning/hvac, plumbing, water heater repair, wells
  + 3 more
They were very quick about the work. They were also very responsive. When I call, they are fairly responsive. They are always reasonably priced. They are extremely knowledgeable and capable.
Description of Work: They did some plumbing work. He has done work related to the sump pump.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JAMES H.
01/2011
1.0
plumbing, water heater repair
  + 0 more
The repair person showed up early (by 1.5 hours). That was not a problem but I should have guessed he did not intend to do any repair since he had NO TOOLS. I showed him the water heater - a Kenmore Power Mizer 9 purchased in 2008. He saw that it sat in a spill pan and immediately said it was a problem with the air filter underneath. He would not attempt to clean it and immediately tried to sell us a new water heater from Rheem - Roby Plumbing must also sell Rheem because that was the Logo on his shirt. The biggest problem we had was his nasty attitude when he found that we wanted the current water heater fixed - not replaced (no money in fixes versus sales). We contacted a friend and fixed it ourselves 1 hour after he left. There is no excuse for this type of treatment from a company that advertises itself as a repair resource. We were willing to pay good money plus their weekend premium to fix our problem and all they did was try to sell us a new heater. Bad business ethics from ROBY'S PLUMBING INC. and I will not use them in the future and suggest no one else do either. They violated my trust in them.
Description of Work: No services were performed

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0


Denise H.
01/2011
5.0
water heater repair
  + -1 more
Everything went great. I would recommend Roby for water heating installation.
Description of Work: They installed a water heater for me. I purchased the water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

CATHERINE Y.
01/2011
4.0
plumbing
  + -1 more
On time, tidy, good installation. I thought cost of installation was high. Took 2.5 hours, which I thought was fairly long for an uncomplicated job.
Description of Work: Installed owner purchased kitchen faucet and garbage disposal. And sink strainer purchased from Plumber.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$489

Charlie F.
01/2011
5.0
plumbing
  + -1 more
Excellent service, very pleasant service man--fixed all problems!
Description of Work: Replaced tub stoppers, unclogged a drain, fixed running toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Kathryn W.
01/2011
5.0
plumbing, water softeners, drain cleaning
  + 1 more
The drain and toilet cost was very reasonable. He advised me how to keep the toilet from having the same trouble in the future (don't use drop-in tank bleaching tablets). The plumber also advised me that the kitchen faucet was under warranty and I could get free parts. If he ordered them, it would have cost me a lot. Then I asked him to take a look at my water softener, which I knew was broken. He gave me an estimate and then stayed and repaled it on the spot. Excellent service!
Description of Work: Roby came out to fix a toilet, clean a drain and repair a faucet. The plumber stayed to install a water softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

JENNIFER H.
01/2011
5.0
plumbing, water heater repair
  + 0 more
Roby's sent someone within an hour of my call. The person who took the call told me how to get the water heater/water turned off to that area. Found leak, called to get someone to bring a replacement, removed and replaced water heater.
Description of Work: Water heater leak. Removed old water heater, replaced with new. Referred me to water restoration company; called and got them out to get the floor drying. This all happened on a Saturday.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$725

RON & PAULA M.
12/2010
5.0
plumbing
  + -1 more
ON time Finished repair in less than 15 minutes Very professional
Description of Work: Repair pipe after removal of furnace humidifier

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$215

Contact information

9249 Castlegate Dr, Indianapolis, IN 46256

http://www.robysplumbing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 AM
Tuesday:
7:00 AM - 5:00 AM
Wednesday:
7:00 AM - 5:00 AM
Thursday:
7:00 AM - 5:00 AM
Friday:
7:00 AM - 5:00 AM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
CO88600767
Trade License Locale
IN
Trade License Authority
Indiana Plumbing Commission
Trade License Expiration
12/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Wells and Pumps,
Water Filtration and Softening,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Appliance Repair,
Heating and Air Conditioning,
Handyman Services,
Natural Gas Lines,
Septic Systems

FAQ

Roby's Plumbing is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 AM

Tuesday: 7:00 AM - 5:00 AM

Wednesday: 7:00 AM - 5:00 AM

Thursday: 7:00 AM - 5:00 AM

Friday: 7:00 AM - 5:00 AM

Saturday: Closed

Roby's Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Roby's Plumbing does not offer free project estimates.
Yes, Roby's Plumbing offers eco-friendly accreditations.
No, Roby's Plumbing does not offer a senior discount.
Yes, Roby's Plumbing offers emergency services.
Yes, Roby's Plumbing offers warranties.
Roby's Plumbing offers the following services: Plumbing, Water Heaters, Water Softeners, Drain Cleaning, Gas & Electric Conversion, Pump Sales, Repair & Installation. Gas Water Heaters.
Sewer Hook-Ups, Water Service Hook-Ups, Exterior Water & Sewer Mains, Roofs & Install Solar Water Heaters.

Contact information

9249 Castlegate Dr, Indianapolis, IN 46256

http://www.robysplumbing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 AM
Tuesday:
7:00 AM - 5:00 AM
Wednesday:
7:00 AM - 5:00 AM
Thursday:
7:00 AM - 5:00 AM
Friday:
7:00 AM - 5:00 AM
Saturday:
Closed