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Roby's Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

Welcome to Roby’s Plumbing! . Our plumbing company comes highly regarded by many loyal, satisfied customers because we have been in the plumbing business since 1955! Our dedication to excellent plumbing service is unrivaled by the competition. Outstanding skill, experience, and attention to detail allow us to provide affordable solutions for all your plumbing problems. Roby’s Plumbing has serviced the Anderson, Indianapolis and surrounding areas for more than 50 years! 12 employees. No subs. Charges a flat rate. No travel charges. Extra charge for after hours service. License number: cp88600767. Senior Discount-$20

Business highlights

70 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Water Heaters, Water Softeners, Drain Cleaning, Gas & Electric Conversion, Pump Sales, Repair & Installation. Gas Water Heaters.

Services we don't offer

Sewer Hook-Ups, Water Service Hook-Ups, Exterior Water & Sewer Mains, Roofs & Install Solar Water Heaters.

Amenities

Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,337 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
5%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 251-275 of 1337 reviews

BARBARA R.
08/2012
5.0
plumbing
  + -1 more
I called on a Saturday morning and he was here before noon.
Description of Work: Cleaned out the kitchen pipe to unplug the stoppage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128

Jennifer D.
08/2012
5.0
plumbing
  + -1 more
They were able to get us an appointment same-day and within a couple of hours the sink was completely fixed and for a reasonable price. I couldn't be happier with the service we received.
Description of Work: Our sink was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

susan T.
08/2012
5.0
drain cleaning
  + -1 more
Everything is working great! They were really good. I was extremely pleased with their services. My neighbor enjoyed their services as well. They were quick with their services and we have not had any problems.
Description of Work: Me and my neighbor used their services. They did some drain cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Lisa F.
08/2012
3.0
plumbing
  + -1 more
I had been in a motorcycle accident, so couldn't do it myself. Figured at the outside it would be maybe $200. Remember I'm supplying RO system, lines, and valve.I'd had Roby's do work for me a couple times in the past, and was impressed with their professionalism, and quality of work. Not so much the price, as they are kind of high, but good work.I called Roby's for an estimate, and a Roby's plumber showed up the same day, early evening. The estimate was for $789!!!!!!!!!!!!It shouldn't even cost that much if they supply the RO system! (IMO) I don't know if he was trying to take advantage of me because I was immobilized or what, but he said he could do it right then. I said I don't think so! He asked why, and I said it was way higher than I expected, he asked how much I thought it should be, and I said not more than $200. He said, well, that's the estimate. I said no thanks, and he left.I was so ticked off!My daughter's boyfriend said he'd do the sweating of the valve, took him 10-15 minutes. I drilled the two holes into the crawl and my son crawled and routed the poly line- about 20-30 minutes. Even though my leg was immobilized, I got down and connected the poly lines and hooked up the drain adapter- total time about 1 hour. ( I was still ticked off)No leaks, RO system works perfectly, water tastes excellent from sink and fridge.Extremely disappointed in Roby's cost estimate. Will not call them again.I should point out that this was a different employee than the one that had done work for me in the past. In the past he had been polite and professional. This guy not so much.
Description of Work: I requested a quote to hook up a Reverse Osmosis water system to a dispenser at the sink, and to my refrigerator approximately 20 feet away. This required sweating a valve on to the (already there) hard water line under the sink, connecting poly lines to the RO system (which I had), and running a poly line into the crawl and over and up to the fridge. Some copper sweating, poly push connects, drain work (simple), drilling, crawling, and more poly connections.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


BARBARA P.
08/2012
5.0
plumbing, home remodeling
  + 0 more
Roby's did an outstanding job. Their price was better than other companies. They showed up on time, did the work quickly and were very professional. Their work was first rate, and we have had no problems whatsoever. Greatest testimonial is, we would use them again for any plumbing work we need done.
Description of Work: Moved the plumbing for a washer and gas dryer to a different location in the house, and installed a dryer vent through the wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Ruth Anne A.
08/2012
5.0
plumbing, drain cleaning
  + 0 more
He was very thorough. He checked the downstairs bathroom where we thought we had a leak. He informed us there was no leak, but found two pipes that needed replaced and he replaced them. The price was very fair considering the amount of work that he did. He had an answer or a solution for all of our problems!
Description of Work: They unstopped a drain in an older home (1937), so that was not an easy job. In fact, some plumbers have rejected working here. Roby's did a great job! It is as smooth as can be now. The plumbers name was Dave.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

NANCY I.
08/2012
5.0
plumbing
  + -1 more
They were really nice. They noticed a small gas leak.
Description of Work: He repaired my kitchen facet.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Diana S.
08/2012
5.0
water heater repair
  + -1 more
I found Roy's Plumbing on Angie's List. I called on a morning when the water heater was leaking. They came out that afternoon. It was a very tricky replacement and they were very professional and never got grouchy. They worked all afternoon. They didn't anticipate the job being quite so cumbersome.
Description of Work: Roby's Plumbing did work at my office. They replaced a water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$785

Nancy R.
08/2012
5.0
plumbing
  + -1 more
We are very happy with them. We don’t know how much they charged us the last time. They’re very good. They’re attentive and they come on time. They’re honest as well. We don’t have anything to compare their prices to but they seem reasonable.
Description of Work: We use Roby’s Plumbing Inc for all our plumbing services. We’ve been using them for quite a while. The last time they probably did our sump pump.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GERALDINE Y.
08/2012
3.0
plumbing, drain cleaning
  + 0 more
They came out late in the day to fix the sink and it was plugged again. They sent another person out to look at the sink and it was not plugging. Then when he left the sink was plugging again. The last trip they came out for they seemed a bit upset with the recurring sink issue. They did not really explain the issue.
Description of Work: They came out to service a sink was clogging .

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Jeremiah R.
08/2012
5.0
plumbing, water heater repair
  + 0 more
Our water heater started leaking the night before, called first thing the next morning and they offered to come out the same day. Answered all of my questions over the phone and even offered some advice so it wouldn't get worse until they could get out to service the equipment. Called to say they were on their way and showed up on-time to the minute. Very professional and friendly, determined we needed a new water heater and offered their suggestions. Very knowledgeable about a variety of products and offered different options based on our needs and the space allotted in our basement. Once I agreed to the replacement, they had a new water heater out to our house in a matter of minutes, total time from the service technician arriving to fully installed was 2 hours. They were very careful bringing in the new heater, laid tarps out over any surface that the dolly would be traveling over, and worked quietly and efficiently while installing the new heater. They explained everything before leaving and were courteous and professional with every aspect of the job! They even cleaned up the basement, there was excess water on the floor which they cleaned up and pulled back the corner of the area rug that we had down on the floor to allow it to dry. When I told the technician he was leaving our basement in better condition then when he found it, he just told me that's how he would want it done if it were his home. Amazing company, highly recommend, will call them for all future plumbing needs!!
Description of Work: Replacement of a water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$925

Frankie B.
08/2012
5.0
plumbing, drain cleaning
  + 0 more
I had a completely plugged kitchen drain that I had tried to fix myself using a snake and plunger with no luck. The next morning I called Roby's plumbing and Dave arrived within an hour of my call. He assessed the situation completely and then brought in an industrial snake and the job was done in 30minutes. He also helped me assess some other plumbing issues I had in my new house I had recently purchased. I will definately use him and this company again.
Description of Work: Kitchen drain completely plugged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Tricia D.
07/2012
5.0
plumbing, water heater repair
  + 0 more
We had used Roby's in June to fix a fairly minor sump pump issue, and the person who came to our house was great. He was prompt, fast and friendly. Our water heater recently went out, and Roby's sent someone to our house within 30 minutes to inspect it and provide options for replacement. Within a few hours, they had removed our old water heater and replaced it. The gentleman who was at our house was very professional and knowledgeable. We have been very pleased and will use them again!
Description of Work: Sump pump repair; new water heater installation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Jonathan B.
07/2012
5.0
plumbing, water heater repair, water softeners, drain cleaning
  + 2 more
I contacted Roby's Plumbing in August 2011 concerning repairing a water shut-off valve that was stripped. Rick was my technician. He encountered several issues with turning off my main water line due to the design of my condominium community. I ended up having to contact my property management company to obtain detailed plans of the water line location for each unit in order to complete the repair. But due to Rick's detailed explanation I was able to explain the type of valve I wanted installed and have them price match Roby's estimate. When I decided I wanted a water softener added and possible a new water heater repaired Roby's was my first choice and who showed up to provide the estimate, yes Rick. He provided a detailed explanation of the type of water softener he wanted to install and even provided some literature & encouraged me to research the unit. The quote for the water heater included a 6 year warranty on the unit, 3 year warranty on labor and 1 year warranty on parts. After researching I found that the water softener & water heater quotes he provided were several hundred dollars cheaper than the competitors with longer warranty periods. Rick did an excellent job installing both items. He even repaired my kitchen sink faucet without my asking at no charge.
Description of Work: Installed water softener & water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Sarah M.
07/2012
5.0
plumbing
  + -1 more
They always do a good job. They're courteous and they always put slippers on when they come in.
Description of Work: They replaced my tub faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JAMES T.
07/2012
5.0
plumbing, drain cleaning
  + 0 more
It was a simple job but we needed it done that day. Very nice and competent serviceman.
Description of Work: Unplugged the kitchen sink drain line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

STANT C.
07/2012
5.0
plumbing, wells
  + 0 more
The service person removed and installed a back up sump system. The work was professional and completed within three hours.
Description of Work: Contacted Roby's Plumbing for an estimate to install a back up sump pump for my basement and to inspect the regular sump pump. The appointment was made for the same day in the afternoon. The service person arrived on time inspected my present sump pump which was more than 5 years old and recommended that it be replaced. The estimate was 1974.00 to install a back-up sump pump system which included two pumps. The estimated was fair since I had receive two others. The system was installed the same day. It took about 3 hours from start to finish. The service person was excellent he cleaned up the area and disposed of the old pump. Outstanding service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,974

Nathan W.
06/2012
5.0
plumbing, drain cleaning
  + 0 more
The technician was prompt and courteous and completed the work in about an hour. This is the second time I've used Roby's and would definitely call them again.
Description of Work: Roby's was hired to replace the hot/cold water valves in my laundry room. The job required cutting a small hole in the drywall in order to gain access to the existing pipes. The new pipes were welded into position and the new valves were installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$227

George O.
06/2012
5.0
plumbing, water heater repair
  + 0 more
Robey's did an excellent job installing the water heater and when a secondary problem arose they were quick to fix it. I will be sure to Robey's if I have any future problems.
Description of Work: When my basement flooded it burned out the elements to my old water heater. After shopping around I called Robey's and they came out the next day with a replacement heater. The plumber spent about 5 hour on task as he had problems with some of my old pipes during the removal/installation . process.The next day I noticed that I was unable to get any water out of one of my faucets so I called Robey's back.Without hesitation they dispatched a plumber who found that some rust had clogged the line and he proceeded to clean it at no charge.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

George O.
06/2012
5.0
plumbing, water heater repair, wells
  + 1 more
I iwas very pleased with Robey's service especially since the plumber had to make his repairs wading around in 10 inches of water. he gave me an appraisal of the system when finished and told me that these pumps should last a lot longer than the previous ones.
Description of Work: Unfortunately my sump pumps failed and my basement flooded. I called Robey's and they were quick to dispatch a serviceman who replaced the 2 faulty pumps with 2 high grade professional models.The plumber also put a new check valve in the third pump..

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$890

MARK & CINDY G.
06/2012
5.0
plumbing
  + -1 more
Service tech very professional. The replacement parts are of much higher quality than what I had before. Works great now -- very pleased.
Description of Work: Had a slow leak at outside spigot. Service tech (Rick) was able to diagnose, provide an estimate, and fix the problem (involved going under the crawl space) within about 40 minutes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$269

Noah Z.
06/2012
5.0
plumbing
  + -1 more
Great - the Plumber was on time, courteous, and prepared for the appointment. He assessed the problem quickly and took the time to explain what was going on. I really appreciated the way the he explained how I could do some of this on my own; I think it's a sign of a repair company's dedication to their customers when they will help you to learn to do the minor repairs so that you're not dependent on them (and they you can call them for the big stuff!). After he was done, he showed me what he had done,and I paid him the amount that was discussed up front. Great work and would use again!
Description of Work: Three story house; drains clogged in the upper floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

JANE K.
06/2012
5.0
plumbing
  + -1 more
We've used Roby on about 3 occasions. I think they are very expensive, but they always come right away---usually the day I call. Nice, courteous and get the job done. In emergency situations, it is worth the extra money. On the last visit, we had flooding through our ceiling. The dispatcher told me how to turn off the water and how to release the pressure in our ceiling so it didn't cave in. They were able to send someone out that afternoon.
Description of Work: New faucets, rebuilt 3 toilets, repaired a clogged and running toilet, new disposal.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Rita M.
05/2012
5.0
plumbing
  + -1 more
I have used them a couple of times. They are professional and know what they are doing. I think their pricing is comparable to most other area plumbers. I will use them again in the future.
Description of Work: I used Roby's Plumbing to fix a faulty faucet and replace some drains in my tub and sink.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

FRANK H.
05/2012
5.0
plumbing
  + -1 more
They are really good. The workers are prompt, professional and really reasonable. They been doing it forever; all their workmen are extremely creative and they tell us things other plumbers have been doing wrong for a long time. This company is fabulous and I will use them again in the future.
Description of Work: I use Roby's Plumbing for plumbing issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

9249 Castlegate Dr, Indianapolis, IN 46256

http://www.robysplumbing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 AM
Tuesday:
7:00 AM - 5:00 AM
Wednesday:
7:00 AM - 5:00 AM
Thursday:
7:00 AM - 5:00 AM
Friday:
7:00 AM - 5:00 AM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
CO88600767
Trade License Locale
IN
Trade License Authority
Indiana Plumbing Commission
Trade License Expiration
12/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Wells and Pumps,
Water Filtration and Softening,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Appliance Repair,
Heating and Air Conditioning,
Handyman Services,
Natural Gas Lines,
Septic Systems

FAQ

Roby's Plumbing is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 AM

Tuesday: 7:00 AM - 5:00 AM

Wednesday: 7:00 AM - 5:00 AM

Thursday: 7:00 AM - 5:00 AM

Friday: 7:00 AM - 5:00 AM

Saturday: Closed

Roby's Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Roby's Plumbing does not offer free project estimates.
Yes, Roby's Plumbing offers eco-friendly accreditations.
No, Roby's Plumbing does not offer a senior discount.
Yes, Roby's Plumbing offers emergency services.
Yes, Roby's Plumbing offers warranties.
Roby's Plumbing offers the following services: Plumbing, Water Heaters, Water Softeners, Drain Cleaning, Gas & Electric Conversion, Pump Sales, Repair & Installation. Gas Water Heaters.
Sewer Hook-Ups, Water Service Hook-Ups, Exterior Water & Sewer Mains, Roofs & Install Solar Water Heaters.

Contact information

9249 Castlegate Dr, Indianapolis, IN 46256

http://www.robysplumbing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 AM
Tuesday:
7:00 AM - 5:00 AM
Wednesday:
7:00 AM - 5:00 AM
Thursday:
7:00 AM - 5:00 AM
Friday:
7:00 AM - 5:00 AM
Saturday:
Closed