Pipe Dream Plumbing, LLC provides quality plumbing services for residential and commercial customers at a fair price. Attention to detail is the cornerstone to everything we do. Our goal is to exceed your expectations so you will tell your friends, neighbors and relatives about Pipe Dream Plumbing. We want you to look at us as “your plumber” not just a plumber you've used.
Business highlights
17 years of trusted experience
Emergency Services Offered
Services we offer
Water heaters Water softeners Pumps Garbage disposals Gas leaks Faucets & fixtures Sinks, toilets & tubs Drinking water systems Frozen pipes Drain / sewer line cleaning Water leaks
Description of Work: Our water heater sprung a leak while we were on vacation luckily we had family watching the house so they were able to catch it and turn off the water before much damage had occurred. I spoke to Russ several times while we were on vacation. I was able to setup the appointment for Monday morning after we return from vacation in an attempt to minimize the time we would be without hot water in the house. Russ was very prompt and courteous and we had hot water again that afternoon. I will use him again in the future should the need arise.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
John T.
06/2012
5.0
drain cleaning, plumbing
+ 0 more
Pipe Dream Plumbers were prompt and professional. We are very satisfied with the service we received. We will definitely use them for any future plumbing needs.
Description of Work: Very pleased with the service we received. Had Toilet reset to stop a leak as well as having a water line snaked to stop water leak when washer drained.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Marilyn T.
05/2012
5.0
plumbing
+ -1 more
Jeff did a great job. Charge was more than fair. Will use them again and recommend to others.
Description of Work: Replaced handle on toilet and replaced all parts in toilet tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Carole E.
04/2012
5.0
gas leak repair, plumbing
+ 0 more
Russell was outstanding. He was able to reposition the gas line for hookup to our new range. However the dishwasher was another story. The past owners has tiled in the old dishwasher (laying new tile over old tile and subflooring) which made removal of the old unit EXTREMELY difficult. And, to add insult to injury, the new dishwasher tub and frame were actually a bit larger than the older one which made installing the new unit impossible unless we lifted the countertop or removed tile. Although Russell spent well over an hour removing the old unit and trying his best to install the new unit, he only charged us for the gas line repositioning. He was a true professional in all he did and we would definitely hire him again for any work that requires a plumber.
Description of Work: Reposition gas line for gas range hookup and remove old and install new dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Luke W.
02/2012
5.0
plumbing
+ -1 more
Contacted Pipe Dream Plumbing and requested a representative to give me an estimate on installing a new gas line to gas dryer. Individual I spoke to on the phone arranged an appointment for the following week. The service rep. who came to the appointment was actually one of the owners. He was on time, prepared and professional; he surveyed the job requirements, gave me a quote on the spot and I asked him to proceed with performing the work. He went and purchased the necessary materials, performed the installation, test ran the dryer to ensure everything was working properly and cleaned up his mess afterwards. The whole thing start to finish was maybe 4 Hours. Service was great, price was fair; I would use them again and recommend them to others !
Description of Work: Run a new gas line off a line supplying the hot water heater in the garage to a new gas dryer in the laundry area In the home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
PHYLLIS T.
01/2012
5.0
plumbing
+ -1 more
It went very well. I had used them before and have been pleased with their work. They have always done a very good job. They were very considerate, clean, and neat. They cleaned up well and covered their feet to be careful of the carpet.
Description of Work: I had them install bathroom faucets for two sinks and a tub and shower. They also replaced inlets for several sites in the upstairs bathroom and installed a new toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LARRY N.
12/2011
5.0
plumbing
+ -1 more
They were punctual, professional, and did very good work.
Description of Work: Fixed a hot water supply line low flow problem by installing a new supply line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Rebecca W.
10/2011
5.0
water heater repair
+ -1 more
These guys are wonderful. The pilot on my water heater went out and I was unable to get it lit. They lit it for me and did not try to get me to puchase a new water heater even thought mine is 7 years old. Professional, friendly, responsive, honest, and overall amazing service for this day and age!
Description of Work: Lit the pilot on my water heater no charge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Valerie S.
06/2011
5.0
plumbing, water heater repair
+ 0 more
excellent. called gentleman in the morning and he was able to install that afternoon.(friday of memorial day weekend!) took out our old 80 gallon elec hot water heater and installed a brand new one. came with another man as his assitant. both very polite and efficient. hauled away old, rotted water heater. work area clean and neat. extremely pleased. would definitely use again and recommend to others.
Description of Work: replaced broken water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
LESLIE & RON K.
06/2011
5.0
plumbing, sewer cleaning
+ 0 more
Everything went great, I'll recommend them any time.
Description of Work: Russ and Jeff are great, they replaced a leaking flapper valve in our upstairs toilet and cleaned out the drain in our first floor bathroom sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
DONALD & AUDRY C.
05/2011
5.0
plumbing, water heater repair
+ 0 more
I was not present for the work, but my tenant was pleased.
Description of Work: I used them to replaced a leaking water heater in a rental property. The cost was reasonable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
Yes, I recommend this pro
RICK & LIZ W.
05/2011
5.0
drain cleaning, plumbing
+ 0 more
They did an outstanding job at a very reasonable price! This is not an experience I wanted to have, but I couldn't be more pleased with their response and the results. We returned home late last night to find two badly clogged toilets, which left us with no functioning bathroom in the house. After working several hours with a plunger to no avail, we gave up and called Pipe Dream Plumbing about 7:15 this morning. I requested an emergency service call today if possible. I was told they would arrive shortly after 8:30 which they did. Both men worked diligently for nearly two hours, first trying the simpler, less expensive solutions, letting us know what they were doing and how much it would cost. When each attempt was unsuccessful, they proceeded to to a more aggressive approach, without charging for the attempts that were unsuccessful. After inspecting the plumbing layout throughout the house, they finally had to drain and remove the toilet and use a clean-out tool directly in the drain pipe to reach and clean out a serious clog 30 foot downstream. Some of the things I particularly liked about their service: They came promptly, exactly when they said they would and on very short notice. Both men were courteous and professional. They appeared to be very knowledgeable, skilled plumbers. They were careful with our home and furnishings. They took pains not to cause any damage or create any more mess than the situation already had, and they cleaned up after the repair. The price was very reasonable. They kept us informed throughout the process of what they were doing and what the charge would be, and they didn't charge for a procedure that turned out not to be successful. I thought their $165 charge was very reasonable, especially since I had asked for an emergency service call. Each man worked here nearly two hours, not including travel time. This job can't have been one of the more pleasant tasks of their business, yet it turned to be a very reasonable hourly charge, and they didn't charge extra for an emergency call as many do. Most of all, we got exactly the results I hoped for--going from no functioning bathroom in the house, to both in fine working order.
Description of Work: Pipe Dream Plumbing's co-owners Jeff and Russ, responded promptly to an emergency call and unplugged two badly clogged toilets in our home. The problem turned out to be 30' downstream after the drains from two bathrooms joined together. They started out with the least aggressive (and thus the least expensive) approach first, which was using an auger in each of the toilets. When that didn't work, they worked their way up to more serious measures, finally having to remove the toilet and work directly in the drain pipe until they found and resolved the blockage 30 foot downstream.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
KELLY G.
05/2011
5.0
plumbing, water heater repair
+ 0 more
I called Russ on Sunday when the water heater broke. We decided to wait until Monday to have them come out because there was a possibility that the broken water heater would be under warranty. Russ and Jeff came out and determined that it was under warrranty and they then went to get a replacement for us. It all went very smoothly and they got the job done very quickly for us.
Description of Work: Our water heater broke and Jeff and Russ came out to fix it. They took the tag from the broken water heater and determined that it was still under warranty. They went to get a new one and installed it very quickly and efficiently.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Javier M.
05/2011
5.0
plumbing, water heater repair
+ 0 more
The water heater failed on Saturday afternoon. Purchased a water heater and did 80% of the install my self but could not get the compression fittings not to leak. Called them on Sunday morning at 8am and they were here by 9am. Very professional and courteous. He even offered to take the old water heater with him. He was in and out in 2 hrs and the price was excellent for a Sunday morning. I will use them for any plumbing in the future.
Description of Work: Completed the install of a water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Robert O.
04/2011
5.0
plumbing, water heater repair
+ 0 more
We needed a new water heater installed. I had purchased it from a local retailer and had it here when they arrived. Very professional and courteous. The guys had it installed quickly despite the hurdles that came with installing the oversized unit. They were personable and even treated our dogs kindly! They answered every question and gave advice when asked. Stuck to their quoted price even though it was given over the phone. Highly recommend!
Description of Work: Installed a new water heater I provided.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
AUDREY C.
04/2011
5.0
plumbing
+ -1 more
Russ arrived on time. He explained a plananed helper had to take a day off for personal business. He looked at all of the proposed work, and then planned and organized the days work. Everything went smoothly until he looked at the kitchen sink faucet. The history on this faucet included stiffness in rotating the spigot to empty into either of two sinks wells. The stiffness over time contributed to eventual loosening of the under sink attachment, and the faucet was just swing about on its own. Inspite of lengthy and great effort to get the faucet separated from the base, the "O" rings were just too inbedded and stiff to allow the necessary separation. I, as homeowner, had not been advised that a periodic lubication of the "O" rirngs would have prevented this "freezing" episode. I saw the futility in repairing the faucet, and asked if he had time to replace the faucet as part of the visit. Fortunately he did, and I am very pleased with the new faucet. He took me to Home Depot to pick out the one I really liked. Russ cleaned up all areas of work. He showed me all left over materials, and allowed me to choose to keep all or any of them. Russ also reviewed all of the work done, and felt complelled to tell me that one bath room vanity fauce lilne had only been slightly hand tightened, and was lucky it never separated and caused a leak. This seemed plausible because the contrac tor of my home also had bathrrom lights installed that did not have "boxes" for attachment of the wiring. I discovered this then I had the light fixtures replaced.
Description of Work: Three bathroom vanity faucets were removed and replaced with new. The flapper on one of the commodes was replaced. The kitchen faucet could not re repaired and was replaced with a new faucet. The time spent was 4.5 hours.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$465
Paula S.
03/2011
5.0
plumbing
+ -1 more
Our kitchen faucet had been leaking for quite some time but we just put up with it. Then we started doing some remodeling and removed a gas fireplace from our living room. We needed the gas pipe removed so decided to just have both things done at the same time. We chose Pipe Dream Plumbing because their ad said they would come to our county and they had good reviews here. They just happened to be in our area and were here within an hour of my call! Russ and Jeff were so friendly, I was immediately comfortable with them. They took care of both problems and didn't even charge for the gas pipe! I will not hesitate to call them in the future and recommend their services to my friends and family. This was our first time using a provider from Angie's List and we are extremely happy we joined.
Description of Work: Our kitchen faucet had been leaking for quite some time but we just put up with it. Then we started doing some remodeling and removed a gas fireplace from our living room. We needed the gas pipe removed so decided to just have both things done at the same time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
John B.
03/2011
5.0
drain cleaning, plumbing, water heater repair, water softeners
+ 2 more
Russ and Jeff are really good at communication. They were on time/extremely professional. I had a leaky kitchen faucet, leaky bathtub faucet and leaky bathroom sink faucet. I also wanted ideas on where to place a water heater and needed a quote on what it would take to get one installed. I had a ton of calcium buildup. I also had them check for the reason the garbage disposal smelled when the dishwasher ran and checked on the water heater I had installed last year. They took care of every item and solved every problem. All faucets were rebuilt and work awesome. Water pressure is alot better and there are zero leaks in my house. I received a quote for the water softener and intend on having them back out to install in the next month. They also took care of the plumbing issue/connection that was causing the garbage disposal smell. I would highly recommend this company for all plumbing needs. They are an awesome company.
Description of Work: Russ and Jeff were both able to help me out. I had quite a big wish list of plumbing items that needed addressed so I needed a company with enough experience to handle whatever was thrown their way.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
BRAD & KAREN J.
02/2011
5.0
plumbing, water heater repair
+ 0 more
Excellent. I wish more people were able to communicate this clearly and do the quality work that was performed on installing the water heater.
Description of Work: Russ Graves provided an estimate for the water heater and installed it as promised with no problems. Recently I also called him for problems with our disposal and he walked me through some basic things to reset the motor and it is working again without a service call. He is a clear communicator and genuinely helpful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Darin J.
07/2010
5.0
plumbing
+ -1 more
We've used Russ and Jeff 5-6 times and these guys are great! Their price is competitive, they're friendly and knowledgeable and do great work. Twice we've had very minor fixes and they've quickly fixed it at no charge. Absolutely recommend.
Description of Work: Provided a simple fix to a leaking pipe
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
KELLY G.
07/2010
5.0
plumbing
+ -1 more
The guys were great. They were able to come out very quickly and were very thorough in their work. They replaced a bit of pipe for us as well.
Description of Work: We had our bathtub drain replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Tony B.
06/2009
5.0
plumbing
+ -1 more
Project went well and they seem extremely knowledgable. Jeff was very responsive, was at the house the next day so that we could restore the hot water supply in our house. Very professional and personable. Seem very trustworthy. In a prior service request related to low water pressure Jeff talked me through the solution over the phone at no cost which was great (saved me at least a couple of hundred bucks).
Description of Work: Replaced water heater and subpump in basement.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,160
Cheryl P.
02/2009
5.0
plumbing
+ -1 more
Jeff came on time. Process went smoothly. Cleaned up and took away all debris. Very professional and friendly. Included guarantee. New company. Would definitely use again.
Description of Work: Took out and installed new garbage disposal.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Wells and Pumps,
Water Filtration and Softening,
Natural Gas Lines,
Drain Pipe Installation
FAQ
Pipe Dream Plumbing LLC is currently rated 5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Pipe Dream Plumbing LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
Pipe Dream Plumbing LLC offers the following services: Water heaters Water softeners Pumps Garbage disposals Gas leaks Faucets & fixtures Sinks, toilets & tubs Drinking water systems Frozen pipes Drain / sewer line cleaning Water leaks