Failed to come for appointments 4 times in a row. Offered no compensation for missed appointments.
Description of Work: Furnace and air conditioning inspection and maintenance.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$80
MICHAEL W.
10/2005
1.0
heating & air conditioning/hvac
+ -1 more
I HAD SCHEDULED THE WORK FOR A MONDAY AT 9 AM. AT 8:50 AM, PHELPS CALLED ASKING TO CANCEL BECAUSE OF OTHER SERVICE CALLS. I AGREED AND RESCHEDULED FOR THAT FRIDAY MORNING. ON FRIDAY MORNING, NOBODY SHOWED UP. I CALLED AT 10 AM AND LEFT A MESSAGE ON THE PHELPS ANSWERING MACHINE. I CALLED AGAIN AT 11:15 AM WHEN I GOT NO PHONE CALL. THAT AFTERNOON, STILL AFTER NO PHONE CALL, I SCHEDULED SERVICE WITH ANOTHER COMPANY I FOUND ON ANGIE'S LIST.
Description of Work: CLEANING AND INSPECTION OF FURNACE.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
IRENE Y.
07/2005
5.0
heating & air conditioning/hvac
+ -1 more
THEY HAVE DONE REGULAR HEATING AND A/C MAINTENANCE FOR US SEVERAL TIMES.
Description of Work: INSTALLED NEW FURNACE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JACK K.
04/2004
5.0
heating & air conditioning/hvac
+ -1 more
CAME EXACTLY ON TIME AND THUS FAR WORKS GREAT.
Description of Work: INSTALLED NEW A/C UNIT (3.5 TON UNIT).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,450
SHIRLEY Y.
02/1999
1.0
heating & air conditioning/hvac
+ -1 more
HAD FURNACE AND A/C INSTALLED. DOESN'T WORK PROPERLY. PROPANE BILLS VERY HIGH. ROOMS COLD. CO. WON'T WORK WITH THEM. NEIGHBORS IN ACTION LETTER SENT/NO RESPONSE/WRITTEN IN PUBL. APRIL
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Service Categories
Heating and Air Conditioning
FAQ
PHELPS HEATING & A/C is currently rated 3.3 overall out of 5.
PHELPS HEATING & A/C accepts the following forms of payment: American Express,Discover,MasterCard,Visa
No, PHELPS HEATING & A/C does not offer free project estimates.
No, PHELPS HEATING & A/C does not offer eco-friendly accreditations.
No, PHELPS HEATING & A/C does not offer a senior discount.
No, PHELPS HEATING & A/C does not offer emergency services.
No, PHELPS HEATING & A/C does not offer warranties.