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Mr Plumber by Metzler & Hallam

Plumbing, Water Heaters, Drain Cleaning,

About us

Mr. Plumber and Williams Comfort Air combine to create the most comprehensive, client-focused home service company in the Indianapolis area. Our process-driven team of experts is connected through a commitment to excellence, and a passion for serving others. We earn trust by educating on options, working in the best interest of every client, and backing up everything we do – in writing. Our goal is to exceed your expectations to provide a true comfort experience that feels right, because you know it’s right.

Business highlights

79 years of trusted experience
Emergency Services Offered

Services we offer

Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting

Services we don't offer

Window Air Conditioning Units

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.61,768 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
8%
3
5%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 951-975 of 1768 reviews

Melissa B.
04/2006
5.0
plumbing
  + -1 more
Brandon was very professional and knowledgeable. He was very thorough and explained everything to both me and my husband, (via phone and upon his arrival, back home, later) numerous times. They give you the cost up front, (set prices in a book) so there are no surprises. Brandon was super efficient and made sure that he cleaned up after all of the work was performed. He also took a quick look at our showerhead and made some easy suggestions to increase flow, while he was there. He worked overtime to finish the job. (they scheduled him to arrive at 4 and finished just after 6.) Even though he had some personal things going on, (wife just had surgery which we only found out at the end during conversation b/c my husband had something similar going on and was on crutches) he was completely positive throughout the work. I have used them before and would use them again. Recommend highly.
Description of Work: We found a leak in the basement ceiling that seemed to correlate with the master bath toilet. After seeing the spot on the ceiling, Brandon knew immediately that the toilet would need to be reset (basically it had moved slightly from it's initial placement causing the leak.) He cut a hole in the dry wall, while there, as well so we could start airing it out. They don't do the dry wall repair or contract it out, so I will coordinate that on the back end.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

SANDY V.
04/2006
5.0
plumbing
  + -1 more
TECHNICIAN WAS FRIENDLY AND POLITE.
Description of Work: REPLACED PIPE ON A LEAKY SINK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$131

JASON T.
04/2006
5.0
plumbing
  + -1 more
Showed up on time, were friendly, and fixed all of my problems.
Description of Work: Re-did the plumbing for the dishwasher. Removed and replaced 30' of drain plumbing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

Marie L.
04/2006
5.0
water heater repair
  + -1 more
Did a very professional job and answered all our questions. Went out of their way to make sure that nothing was damaged in our home with the removal of the old tank and the new one as well.
Description of Work: Had a defective tank and it was leaking natural gas into our home. They took care of dealing with the water heater. They honored the warranty and arrived promptly to replace it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Henry C.
04/2006
5.0
drain cleaning
  + -1 more
SMART TECHNICIAN, CONSULTED VIA NEXTEL WITH OTHER TECHNICIANS TO SOLVE PROBLEMS.
Description of Work: DRAIN CLEANING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$276

PAM Y.
04/2006
5.0
water heater repair
  + -1 more
MY OVERALL EXPERIENCE WITH THE MELTZER CO WAS GREAT. I STARTED THE DAY IN A PANIC BUT FINISHED IT FEELING VERY GOOD & HAVING LOTS OF HOT WATER !
Description of Work: BRANDON, THE MELTZER MAN, CHECKED MY LEAKING WATER HEATER, REPLACED IT WITH A NEW ONE, TOOK THE OLD ONE AWAY & LEFT THE WORK AREA IN THE GARAGE SPIC & SPAN. IN FACT I HAD TO LEAVE BEFORE THE WORK WAS FINISHED SO BRANDON CLOSED UP FOR ME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$554

VICKI B.
03/2006
5.0
plumbing
  + -1 more
The technician was Keith and he was very courteous and knowledgeable. He came right in and knew what to do. He put on his booties and went to work. The only thing I didn't care for was that I thought it was a little too expensive, but I had to have it done, so I did. Otherwise, I really liked their whole concept. They called and were here within an hour of my talking to them. Keith did a great job.
Description of Work: They fixed the supply line underneath my kitchen sink and replaced a shower head in my bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

CHRIS M.
03/2006
5.0
water heater repair
  + -1 more
The company was very pleasant to work with. From the time of the initial call and discussion about the required work all the way until the job was finished, I was overly pleased with them. My 13 yr old water heater was leaking and an appointment was able to be made early the next morning for a new one to be installed! The service call was made by Dustin Theobald. Very, very nice gentlemen and was very thorough about discussing the problem and options. He was very precise about his work and showed that he had a vast amount of experience in this field. The result was excellent and was performed quickly. Just using a guideline of Dustin's attitude, personality, and experience, I would definitely recommend R.V. Hallam Plumbing to everyone!
Description of Work: Replaced Water Heater and changed some plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

EDWARD S.
03/2006
5.0
plumbing
  + -1 more
It wasn't cheap but they were very nice and responsive.
Description of Work: I had a leaky pipe above the water heater. They replaced the pipe and put in a backup valve.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Thomas R.
03/2006
5.0
plumbing
  + -1 more
We called on Saturday and Russ advised us to pump out to crawlspace if we could, saving us one service call. I really liked their after hour service and quick response. We talked to a person and not a recording. After it was pumped out, Brandon Johnson came out on a Sunday and had it repaired in about an hour. They have a price book so you know how much it will cost before they start. No charging my the hour and no add-ons. We were very satisfied with the work.
Description of Work: We had a leak in the crawlspace from the water main. There was 4 inches of water in the crawlspace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$293

Charles M.
03/2006
5.0
plumbing
  + -1 more
Work was very well done but the price was more than quoted before the work began. Said the Flush lever needed replaced but to me that should have been identified before the estimate. They should better craft their estimates as not many people like a bill that is almost $100 more.
Description of Work: Replaced the tank contents of one toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$454

JOHN AND LORNA V.
03/2006
5.0
water heater repair
  + -1 more
The plumber was very professional. He responded quickly to our call. The work was performed on a Saturday afternoon.
Description of Work: They replaced our old water heater with a new water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$920

MARY & GREG S.
03/2006
5.0
drain cleaning
  + -1 more
Very professional and friendly. Work was completed to my satisfaction. Offered helpful advice on how to prevent the problem in the future. Would definitely recommend or use them myself in the future.
Description of Work: Ran a snake to unclog a kitchen sink drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

CHARLENE D.
03/2006
5.0
plumbing
  + -1 more
From the moment I spoke to the owner, Russ Metzler, around 7:30 a.m. I knew I was in good hands. He recognized the urgency of my problem and had someone at my home in about 45 min. The expert who came, John, was an angel. I knew he was not going to leave until he found the source of the leak, and that all was going to be well. He was extremely professional, courteous, and helpful. He told me exactly what he was doing at all times, and even after the repair he went through each step with me so that I would fully understand. What a company! He made many trips in and out of my home, but each time he never failed to put on covers over his shoes. I told him that was not necessary, but he always did it. He was a gentleman at all times, and a great representative of the Metzler company!! I knew that I was in good hands at all times!
Description of Work: It was difficult finding where the leak was coming from, but water was pouring onto the kitchen floor. Work involved going in and out to identify which water meter belonged to my unit, turning water on and off, etc. After locating source of vast water leak in kitchen, the plumber had to work in a limited access space, cut out cabinet, found two leaks in hot water line and repaired them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$653

Dolores K.
03/2006
5.0
plumbing
  + -1 more
They solved the problem and were very helpful.
Description of Work: They had to replace a broken handle and broken seal ring of the toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$355

GEORGE & MARJORIE P.
02/2006
5.0
water softeners
  + -1 more
Installation was done very quickly without any delays. I phoned this company in the morning requesting an inspection of the existing heater. A rep arrived that afternoon and did the inspection. He recommended a new heater and told me he could install it the following morning. He arrived as promised and installed the heater,cleaned up and was finished in about two hours. Great service.
Description of Work: Installed new water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$770

Marie L.
02/2006
5.0
plumbing
  + -1 more
They came out immediately the next morning and stayed to complete the job even on such short notice. They were professional in handling the situation and especially since they had to work around the restoration crew trying to soak up the water.
Description of Work: The ice maker line had a hole in it and leaked for a week. We could not shut off the water due to a faulty valve. They replaced the ice maker line with a much better quality line and also replaced the shut off value for the reverse osmosis system where the ice maker line ran through with a more appropriate valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

TRACY B.
02/2006
5.0
plumbing
  + -1 more
No problems. Arrived when they said they would. Knew what to check before starting. Reset pilot lights on other appliances/fireplaces after finishing.
Description of Work: Needed a gas valve added to my kitchen gas line in order to switch from elec cooktop to gas. House builder had just capped the pipe with no valve, and appliance installer would not schedule my cooktop until I had a valve installed by plumber.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

laura B.
02/2006
5.0
plumbing
  + -1 more
EXCELLENT, prompt, courteous service. Very good people to work with.
Description of Work: Pumped water out of crawl space and then replaced pressure tanks, hosing, all that kind of stuff that I know nothing about.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Gerald & Pamel B.
02/2006
5.0
plumbing
  + -1 more
Job 1: The plumber was punctual & polite. He performed the work to our satisfaction, and left the job site thoroughly cleaned up. Job 2: Although the cost was fairly high, the installations were done well. The plumber had to go to more than one store to find a compatible sprayer kit.
Description of Work: Job 1: Replaced the garbage disposal.($295.) Job 2: Purchased and installed a sprayer and hose kit for the kitchen sink. Also installed a replacement faucet in the kitchen.($140.)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$435

Steven H H.
01/2006
5.0
plumbing
  + -1 more
TOOK TIME TO GO OVER THINGS AND GIVE YOU SOME OPTIONS AS TO WHAT THE PROBLEM COULD BE. DID GREAT WORK ALL AROUND.
Description of Work: Fixed leaky toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Ric B.
01/2006
5.0
water heater repair
  + -1 more
Same day service. Arrived when they said they would. Quoted a firm price before starting the work. Had work completed very quickly.
Description of Work: Replaced pressure relief valve on water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

KYOKO M.
01/2006
5.0
plumbing
  + -1 more
Called Metzler and got a quote for replacement of water heater unit. They were prompt, polite, and knowledgeable. We did not ask them to do the actual work because the cost for the unit they offered plus warranty was approx. 10% higher than other quotes we obtained, perhaps due to the difference in the brand of the water heater this company offers.
Description of Work: Gave us estimate for the replacement of 80 gallon water heater unit in the basement, including Parts and Labor Warranty. Performed water pressure measurement.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

DEBORAH N.
01/2006
5.0
plumbing, drain cleaning
  + 0 more
Very thorough in presenting estimates. Chose not to do have company do work on kitchen sink because of cost.
Description of Work: Cleaned bathroom sink drain and repaired trap/stopper.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$127

RITA E.
01/2006
5.0
plumbing
  + -1 more
George, the plumber from Metzler, attempted to clean the line from the sink, and then went to the crawl space and found the line in bad shape. He gave me the options what they could do. Then I chose the procedure. I felt George did a good job, and was very professional.
Description of Work: Attempted to clean clogged kitchen sink. Drain too clogged with build-up, had to replace the line from the sink to the main line.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Contact information

10640 E 59th St, Indianapolis, IN 46236

https://mrplumberindy.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening,
Natural Gas Lines,
Drain Pipe Installation,
Heating and Air Conditioning,
Kitchen and Bath Remodeling,
Excavating,
Air Duct Cleaning

FAQ

Mr Plumber by Metzler & Hallam is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Mr Plumber by Metzler & Hallam accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Mr Plumber by Metzler & Hallam offers free project estimates.
Yes, Mr Plumber by Metzler & Hallam offers eco-friendly accreditations.
No, Mr Plumber by Metzler & Hallam does not offer a senior discount.
Yes, Mr Plumber by Metzler & Hallam offers emergency services.
Yes, Mr Plumber by Metzler & Hallam offers warranties.
Mr Plumber by Metzler & Hallam offers the following services: Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting
Window Air Conditioning Units

Contact information

10640 E 59th St, Indianapolis, IN 46236

https://mrplumberindy.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day