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Mr Plumber by Metzler & Hallam

Plumbing, Water Heaters, Drain Cleaning,

About us

Mr. Plumber and Williams Comfort Air combine to create the most comprehensive, client-focused home service company in the Indianapolis area. Our process-driven team of experts is connected through a commitment to excellence, and a passion for serving others. We earn trust by educating on options, working in the best interest of every client, and backing up everything we do – in writing. Our goal is to exceed your expectations to provide a true comfort experience that feels right, because you know it’s right.

Business highlights

79 years of trusted experience
Emergency Services Offered

Services we offer

Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting

Services we don't offer

Window Air Conditioning Units

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.61,769 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
8%
3
5%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 926-950 of 1769 reviews

PATRICIA H.
06/2006
5.0
plumbing
  + -1 more
Of the three companies I called, this was the only one that could come out the same day. The plumber was prompt, worked systematically, and efficiently. He explained every step of the process, which I appreciated. I thought the price was very fair; once the Angie's list coupon was subtracted, the price became extremely good. The plumber did, however, leave an additional stain on my carpet, I suppose from placing his folder on my wet carpet.
Description of Work: After discovering water in our basement, we called Metzler Plumbing to diagnose the problem. The plumber systematically went about diagnosing the source of the water with as little intrusion as possible (holes in the wall.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

MARIANNE G.
06/2006
2.0
plumbing
  + -1 more
The plumbers showed up almost two hours late to give me an estimate on the work. I called when they were 45 minutes late, and the dispatcher said, ''Oh yeah, he left here late this morning.'' No one had bothered to call me. At about the hour and a half late, someone left a message on my voice mail that they couldn't find our house. I had emailed complete directions the night before! The message asked me to call back, but he didn't give a number!! I called dispatch again and we got that straightened out. He finally showed up two hours late. There were actually two men that came for the estimate. They were both polite. After looking at all items that needed fixing, they went to the truck to write an estimate and said they'd be back in when the estimate was ready. It took him 30 minutes to write up an estimate that should have taken no more than 10 minutes. The estimate was one third higher than the other estimates we received.
Description of Work: We got an estimate and decided not to use this company to do the work.

Rating CategoryRating out of 5
value
2.0
professionalism
4.0
responsiveness
2.0
punctuality
1.0

$1,500

BILL & JOAN W.
06/2006
5.0
drain cleaning
  + -1 more
The service guy was on time and maintained a clean work area, even though drain cleaning is a messy job. Overall, I was satisfied.
Description of Work: Augured out a lavatory drain upstairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

DONNA C.
06/2006
5.0
plumbing
  + -1 more
Gentleman was exceptionally nice & honest with us. Only charged us for the trip out even tho he spent time preforming tests.
Description of Work: Having problems with stools not flushing well. He performed several functions & found it was a problem with the stool & we would need to replace all 3 if we wanted better flush.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

KATHLEEN Q.
05/2006
5.0
plumbing
  + -1 more
There was a little mix up in the appointment time, but the company revised their schedule and did send Dave that afternoon. He knew exactly what he was doing unlike some of the other younger plumbers I have had in the house and didn't mind working on an older sink. He was curteous and finished his work quickly with no mess left.
Description of Work: They reapired the old fixtures on my bathroom sink to stop the dripping. I did not have to buy a new sink and was able to keep the sink that came with the 1939 house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

ANDY & LAURIE G.
05/2006
3.0
plumbing
  + -1 more
They came and did the work on a Fri., but afterwards, one of the pumps made a bad grinding noise. I called them back again on Mon. They came, jiggled the pump which then refused to make any noise. I paid $30 for the 2nd call and 4 hours after they left the pump was back to making the grinding noise. I don't want to spend another $30 to look like a fool but I don't like the sound of that noise! For $1700 I should not be hearing anything!
Description of Work: replaced 2 sump pumps, regular and battery backup

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,723

ANGELA G.
05/2006
3.0
plumbing
  + -1 more
They were nice, but super expensive.
Description of Work: I called them to get an estimate on faucet repair.
Rating CategoryRating out of 5

LAURA J.
05/2006
5.0
plumbing
  + -1 more
Brandon was extremely thorough, arrived early and was very professional. He explained all the tests he was doing and what else we could do if we found anything. Very reasonable for the hour and the effort he put to searching out our odor.
Description of Work: We called Metzler to help us find the source of a ''sewer gas'' smell. Brandon Johnson checked all over, ran all the faucets, showers, toilets, and washer to check for leaks. He went under the crawl space and watched for extra leaks. He finally concluded that it was a dried out trap in the basement drain, so no other repairs were necessary.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

JULIE R.
05/2006
5.0
plumbing, drain cleaning
  + 0 more
I called and someone was sent within 4 hours. The plumber arrived on time. He was very friendly. I had also asked for an estimate on another job and some advise on yet another issue. The plumber was honest and frank, and did not try to pressure me into additional work. He offered tips on things we could take care of on our own. I would definitely use this company again.
Description of Work: Kitchen sink was badly clogged; leaking pipe. Drained cleaned, gasket replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

JEANNE V.
05/2006
1.0
plumbing
  + -1 more
They came out multiple times to repair a toilet, and it was never fixed properly so I feel I paid for a service I didn't get.
Description of Work: They came out a total of 6 times to repair a toilet, but it was never repaired properly.

Rating CategoryRating out of 5
quality
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


ADAM B.
05/2006
5.0
appliance repair, plumbing
  + 0 more
Employee was very nice, completed the work, & after waiting during an untimely power outage, ran a test cycle.
Description of Work: Removed old dishwasher & installed new dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

VIVIAN H.
05/2006
5.0
plumbing, water heater repair
  + 0 more
I would recommend service, I give them high marks.
Description of Work: He corrected a toilet and diagnosed a problem with a water heater, said that I needed to have the flue cleaned of sediment build up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$86

ANNE B H.
05/2006
5.0
plumbing
  + -1 more
Always professional, clean & caring.
Description of Work: Plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DALE & ROSIE K.
05/2006
5.0
pool cleaners
  + -1 more
Replaced heater the day after I called Scott Pools for heater service. Their work was prompt, clean and thorough. I would use them again.
Description of Work: Replaced pool and spa heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Bettye C.
05/2006
3.0
wells
  + -1 more
The pump is old and the tech came out said it would be $225 to prime the pump. They would have to unscrew a cap and pour water in it but he could not confirm that was the problem. I did not end up using their services. I think he was used to working on newer pumps. He charged me $90 to come out to do nothing.
Description of Work: I called them out because I was on a well and the pump was not working.

Rating CategoryRating out of 5
value
2.0
responsiveness
5.0
punctuality
5.0

$90

STEVE E.
05/2006
5.0
plumbing
  + -1 more
They installed a sump pump and then had to change it out. Their installation was good, but I had a complaint about their follow-up. What they didn't tell me was that they wanted everything up front. I paid about $2000 down and never received another bill after the final payment was made.
Description of Work: Installed a sump pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

MARK & CAROLYN W.
05/2006
4.0
plumbing
  + -1 more
Mr. Metzler was able to work us in to the schedule even on a day when most of his guys were at an educational event. Service was prompt. The job required a second trips to get some parts. I had to request a canvas tarp to protect the old tile floor. A month later, I called unhappy with a couple of aesthetic issues. A week later, a third trip was made to correct them at no charge. I am satisfied with the end results now.
Description of Work: Replaced plumbing from the drain to the wall on a bathroom pedestal sink. The fitting in the wall was also replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

HOPE B.
05/2006
5.0
plumbing
  + -1 more
I paid $90 and still have a dripping faucet. HOWEVER, the drip is much, much slower now, and I know who I will call when I am financially ready to renovate my whole shower. I felt very comfortable and safe with Dustin in my home, and I really appreciate the way he went above and beyond to try to fix the problem for me. He didn't charge me for the time he spent researching various possible solutions, nor for the second visit. He didn't try to pressure me into having work done that I couldn't afford and that could wait a bit. He was a sweetie, and very professional.
Description of Work: The faucet in my shower was dripping very badly. When Dustin opened it up, he was surprised by the unusual ''stem'' that was inside. Dustin put in a new stem that he had with him, and waited several minutes to make sure that the problem was solved. It was not. Then he went to several plumbing supply places, and consulted with his boss, only to find out that the company that made my original stem no longer makes that exact kind any more. Dustin had some other low-cost ideas for what to try, but they didn't pan out either. After I save up some more money, I will need to have some major plumbing work done. In the meantime, Dustin installed a new stem that does the job pretty well, and I have a better idea of what I need.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

JOHN & WENDY K.
05/2006
5.0
plumbing
  + -1 more
Job done professionally and in a satisfactory manner to fix the problem. Able to schedule service at a convenient time.
Description of Work: Troubleshooting a problem with inconsistent water pressure and recycling of the well pump. Diagnosed the problem as a defective pressure tank. Given the options of cleaning & recalibrating the pressure tank or replacement of the pressure tank, pressure gauge and pump switch. Opted to replace the tank, gauge & switch due to the age of the system (20 years)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$761

Adam T.
04/2006
5.0
plumbing
  + -1 more
My experience was excellent! He did not charge me for unneeded services, but he thoroughly examined the problem to be sure that it was okay. He as on time, friendly and even let me use his wet dry vac to clean up some water spillage that resulted from the clogged pipe. The $30 charge to come visit was the lowest I could find.
Description of Work: Visited house to investigate a clogged pipe. By the time he arrived, clog had worked itself out. He ran water for about 30 minutes to make sure clog was clear, but performed no work b/c he said it was not needed. I purchased a product used to clear pipes for $50. Total charge was $80 -- $30 for visit, plus $50 for the product.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

BEVERLY C.
04/2006
5.0
drain cleaning
  + -1 more
The blockage occurred on a Sunday, I found Metzler on the list and called the emergency number, Mr. Metzler was prompt on returning my call, and had his emergency plumber call us back. Brandon arrived about 30 minutes later, was great at explaining what he was doing and why. He made sure that everything was clear before he left. We now have a plumber.
Description of Work: Cleared mainline blockage through outside clean-out drain. Appeared to be an isolated blockage per Brandon Johnson (the Plumber)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$396.19

CHERYL W.
04/2006
5.0
plumbing
  + -1 more
They came right out and were on time. They had to cut the ceiling to locate the leak and pull the toilet to fix it. They had done work previously on our toilets and when we still had a problem after they left, they came back out without charge.
Description of Work: Leak in ceiling coming from an upstairs toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$414

FRED M.
04/2006
4.0
wells
  + -1 more
Russ, who answered the phone, was very helpful and did a great job of communicating with me. George, the technician was nice. Unfortunately he didn't have a replacement sump pump on his truck (despite knowing the pump needed replacing), so he had to go back to the shop and get a new pump to install. Also, before the work he quoted a figure $100 cheaper than the actual cost, but he did offer to honor the lower cost. He charged $130 to replace a check valve, which I thought was excessive. Also had him estimate the replacement of a spigot, which I declined due to the price (over $300).
Description of Work: Replaced sump pump and check valve.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$708

MELANIE O.
04/2006
5.0
wells
  + -1 more
They take my problems as seriously as I do.
Description of Work: They replaced my sump pumps.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

C BRUCE F.
04/2006
5.0
plumbing
  + -1 more
I have used them in the past. Prompt, clean, complete and excellent work. Worked quickly.
Description of Work: Repaired water leak and also a leak in a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Contact information

10640 E 59th St, Indianapolis, IN 46236

https://mrplumberindy.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening,
Natural Gas Lines,
Drain Pipe Installation,
Heating and Air Conditioning,
Kitchen and Bath Remodeling,
Excavating,
Air Duct Cleaning

FAQ

Mr Plumber by Metzler & Hallam is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Mr Plumber by Metzler & Hallam accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Mr Plumber by Metzler & Hallam offers free project estimates.
Yes, Mr Plumber by Metzler & Hallam offers eco-friendly accreditations.
No, Mr Plumber by Metzler & Hallam does not offer a senior discount.
Yes, Mr Plumber by Metzler & Hallam offers emergency services.
Yes, Mr Plumber by Metzler & Hallam offers warranties.
Mr Plumber by Metzler & Hallam offers the following services: Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting
Window Air Conditioning Units

Contact information

10640 E 59th St, Indianapolis, IN 46236

https://mrplumberindy.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day