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Mr Plumber by Metzler & Hallam

Plumbing, Water Heaters, Drain Cleaning,

About us

Mr. Plumber and Williams Comfort Air combine to create the most comprehensive, client-focused home service company in the Indianapolis area. Our process-driven team of experts is connected through a commitment to excellence, and a passion for serving others. We earn trust by educating on options, working in the best interest of every client, and backing up everything we do – in writing. Our goal is to exceed your expectations to provide a true comfort experience that feels right, because you know it’s right.

Business highlights

79 years of trusted experience
Emergency Services Offered

Services we offer

Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting

Services we don't offer

Window Air Conditioning Units

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.61,769 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
8%
3
5%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 901-925 of 1769 reviews

Norma & Carl C.
07/2006
5.0
plumbing
  + -1 more
Dustin arrived at the scheduled time, removed the old faucet, and replaced it with a new one that we provided. He also replaced the hot & cold water shut-off valves under the sink. He was friendly, competent, and neat.
Description of Work: Replaced a kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Clark J.
07/2006
5.0
plumbing
  + -1 more
A very thorough and professional company to work with. Responded promptly to all questions and felt they were honest in all aspects of work. They were not the cheapest plumbers, but they do quality work and have a 10-year guarantee. They were careful in the demolition part of the old shower to do minimum damage to drywall and surrounding floor, so that the follow up finish work was not too difficult. Dave Wilson worked at the job diligently once he arrived, but was 2 hours late each time. He did call both times to say he was running late.
Description of Work: They demolished an existing shower unit. It was leaking through the floor below caused by a cracked shower floor, previous poor installation (from another company/previous owner), and lack of stable floor bed underneath shower floor. They repaired the floor, set in new unit, new shower head, and handle. Then reset the toilet that had to be removed because of the work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,000

JANA F.
07/2006
5.0
plumbing, sewer cleaning
  + 0 more
The job turned out to be more than the original estimate - but they had warned me when they did the estimate that due to the age of the house that might be the case. Even with the cost of the additional work, it was still less than the other estimates. There have been a couple of heavy rains since and the backflow valve worked great. No more sewer overflow in my basement. They were very good about scheduling and keeping appointments. They very also very good about explaining what they were doing and how everything worked.
Description of Work: Installed a back-flow preventer valve in the main sanitary drain pipe to prevent sewer overflow during heavy rains. Also replaced floor drain. Used camera to inspect drainline from house to main sewer line. Had to tear-up concrete floor to access the drain line. The house is over 80 years old. The existing drain was rotten in places. They tore up the floor until they could make a good connection to the existing iron drain pipe with the new plastic drain pipe. They stuck with the job until successful and hooked up the new drain line the same day so that I did not have to go without water and sewer overnight. They arranged to return a few days later to replace the part of the basement floor that was removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

JOHN C.
07/2006
5.0
plumbing
  + -1 more
We have had them out several times. We highly recommend them.
Description of Work: Basic repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ALAN L.
07/2006
5.0
water heater repair
  + -1 more
The technician they sent out was very willing to answer all the questions I had and he was very cordial.
Description of Work: They put in a water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Roland M.
07/2006
5.0
plumbing, water heater repair
  + 0 more
We initally contracted with another plumber which we have used several times in the past few years to add a gas line for a cooktop. That plumber failed to show at the scheduled time and so we called Hallum for the same work. Rick, who came for the estimate, showed us an alternative for the hookup that the other plumber failed to note. The alternative saved us $ 200. Since the plumbing work would be done in the furnace room by the water heater, I asked Rick about replacing that unit as well which was 7 years old. He included that work in the estimate at my request. We accepted the work order from Hallum who showed up when scheduled to do the work. Rick and his partner were courteous, efficient and thorough. We are extremely pleased with the results and will use Hallum for any future plumbing needs.
Description of Work: Install a new water heater and a flexible new gas line to a range top, changing the existing cooktop from electirc to gas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,150

JANET C.
07/2006
5.0
plumbing
  + -1 more
I received courteous, professional and personal service. The plumber cleanned up after completing the job. One of the owners came to my residence to personally advise me how to prevent the problem from occurring again.
Description of Work: opened wall,installed hydrantinside wall, replaced hose bibbon outside.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

SHIRLEY L.
07/2006
5.0
plumbing, gas leak repair
  + 0 more
The plumber was polite, clean, prompt, etc. This was over the July 4th weekend, so the expense included Holiday pay for the plumber, I'm sure.
Description of Work: Found and fixed eight (8) gas leaks, replacing pipes ,etc. The work took most of the day

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$560.25

DIANE S.
07/2006
5.0
plumbing
  + -1 more
They were courteous and explained things clearly. No hidden costs.
Description of Work: Sump pump pipe joint came separated and was spraying water. RV Hallam came quickly and fixed the problem. It was suggested we replace additional piping due to poor construction by builder, we declined. Unfortunately another piece of the same pipe was loosened during the repair and began leaking late that same night. (Probably should have done the suggested replacement!!) RV Hallam's on call person was at our house at midnight making the quick repair at no additional charge. We would use their services again. They do good work and stand behind it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$146

SALLY P.
07/2006
5.0
gas leak repair
  + -1 more
I dealt with Mr. Roesinger, who was fine.
Description of Work: Repaired exterior gas leak.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Caryl G.
07/2006
3.0
plumbing
  + -1 more
The serviceman was pleasant and he did tell me in advance what the price would be. Call me stupid for paying the price. However, I was in a bind and needed the work completed so I paid the price.
Description of Work: The repair man came to my house and installed a new garbage disposal that I had purchased in advance. The cost of the labor was $380 with a $30 fee to come to the house. I believe that $410 to install a $59 garbage disposal is very excessive. It took less than an hour to do the job. The repairman told me that plumbers charge by the job and not by the hour. If that is the case and the service fees are that high I will encourage my grandson to become a plumber instead of a physician! I will never use Metzler Plumbing again based on price alone!

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$410

Response from Mr Plumber by Metzler & Hallam
FOLLOWING THIS CUSTOMER'S CALL TO US, WE REVIEWED DISPOSAL INSTALLATION PRICING AND REDUCED THOSE PRICES. WE CREDITED HER CREDIT CARD ABOUT $60 FOR THE DIFFERENCE AND SENT HER A NOTE WITH THE COPY OF THE CREDIT SLIP. IT SHOULD BE NOTED THAT THE COST OF THE "INSTALLATION" OF AN INEXPENSIVE DISPOSAL IS THE SAME AS AN EXPENSIVE DISPOSAL. LARRY J. METZLER PRESIDENT

Debbie W.
07/2006
5.0
plumbing
  + -1 more
Other than a confusion on the day they were to arrive it was a pleasant experience. The plumber was polite, neat and efficient.
Description of Work: Fixed leaky toilet. Ended up being a packing nut that needed to be tightened on the water shut off. Performed the work and told me what to do if it happens again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

SARAH P.
07/2006
2.0
plumbing
  + -1 more
Rep came out and spent considerable time examining job. We agreed on scope of job and how it would be performed. Did not receive estimate for months and then it incorrectly reflected job scope. Requested corrected estimate, which has never been received. Have done business with Metzler for years. Very disappointed, ball was dropped and we are now going elsewhere for work.
Description of Work: Bathroom in basement as part of remodel.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$3,500

THERESE L.
07/2006
2.0
plumbing
  + -1 more
He began by saying that there could be other leaks too. He said he would give me $60 to cut out the wall so he could get to it. I asked about the $25 Angie's List discount and the senior's discount, and he said he'd give me both of those. I watched him put the pipe on and that was all done. He went downstairs and said I had another leak. He said it could be the shower thing. He put a part back together and the leak stopped. He caulked, and said it would be $96 for that. He didn't tell me until the end and brought in the bill, and charged me $96 for the part in the front. I thought that was very steep. He didn't tell me the whole price at the beginning and added costs in. I didn't think it was right. I felt that I was scammed. He didn't clean up any of the wall that had to be cut out.
Description of Work: I had a leak coming from my upstairs bathroom.

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$214

Mark B.
07/2006
5.0
plumbing
  + -1 more
Very good. They were there when promised; offered alternative solutions and did the job.
Description of Work: We had a water leak behind a drywall.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Dick & Ramona W.
06/2006
5.0
plumbing
  + -1 more
I have a faucet that does not open all of the way and I was concerned whether I needed to have it repaired. He explained how it was installed and said it would be better to wait until there is an issue before paying to have work done. I've used them before and have been pleased. They did not charge me for this consultation.
Description of Work: Estimate for outdoor faucet repair.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BONNIE M.
06/2006
5.0
plumbing
  + -1 more
I was expecting to have to replace the fixture, but the repair person suggested he try to repair first. This was successful, and saved me several hundred dollars! He even waited while I printed an Angie's List coupon!
Description of Work: The bathtub was dripping, and repairs were made.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

HEATHER R.
06/2006
5.0
plumbing
  + -1 more
We can't say enough great things about Paul Hallam and his crew. They were very dedicated, and went far above and beyond the call of duty to make sure we got great service, top-notch workmanship, and proper permits and inspections. Even when our landlord's representative tried to do everything possible to make the situation impossible for them to do so. We would recommend them to anyone looking for commercial and residential plumbing. Especially considering the exceptional work they do and the way they take care of their customers, the price was fantastic! Use Hallam Plumbing for your next plumbing job.
Description of Work: R V Hallam Plumbing laid in all under-concrete plumbing for our new meal assembly store in Avon, including bathroom, mop sink, several hand/prep sinks, dishwasher and fountain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

SALLY Z.
06/2006
5.0
plumbing
  + -1 more
My dealings with them show that they are a prompt company and they are quick to resolve issues, and this is why I continue to use them, their service people are pleasant.
Description of Work: They worked on an emergency toilet backup for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

THERESA G.
06/2006
5.0
plumbing
  + -1 more
I'm so glad I found this company. They are courteous, professional and very fair in their prices. I had an emergency when the irrigation system froze and it was spraying the entire east side of my home. They were out within 10 minutes to shut the water off. I recently had them out to pull a toilet and figure out why it was leaking. He was thorough in figuring out the problem, quoted me $125.00 to do the work and then fixed the problem. I would definitely hire again!
Description of Work: Pulled a toilet and fixed the leak. Also have used them for emergency repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

KEVIN K.
06/2006
5.0
plumbing
  + -1 more
Brandon was our plumber and he did excellent work. He did a good job explaining everything he was doing and went to great extent to do the minimal amount of work needed and even offered an additional discount with a one year service agreement.
Description of Work: They replaced our water heater and fixed a leak in a pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,450

JULIE Z.
06/2006
5.0
wells, sewer cleaning
  + 0 more
Everything was satisfactory and have used him many times.
Description of Work: We had him come out to do some repair and cleaning work on your sewer and replaced an outside faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

ROBERT K.
06/2006
2.0
plumbing
  + -1 more
Estimate was too high. Work was satisfactorily completed by another plumber for less than half this estimate. Had to pay dispatch fee to get estimate. Plumber was on time & polite.
Description of Work: Install laundry box & move water supply lines. Rebuild 2 Waterford outside faucets.

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$30

Cynthia G.
06/2006
5.0
plumbing
  + -1 more
Dave called first and arrived as scheduled. He and his co-worker, Fred, were extremely knowledgeable and were very efficient. No wasted time. They were in our home several hours and were very considerate and pleasant.
Description of Work: Installed three new toilets. Moved one existing toilet to another bathroom. Checked in crawl space to be certain everything was okay. Worked on the pressure tank bladder for our well pump. Replaced cartridge in kitchen sink faucet. Checked our water softener for hot and cold water hardness and also the iron level. Installed valve tags to increase water pressure from our well. We purchased Bio-Clean for the septic system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,647.49

DR W M S.
06/2006
5.0
plumbing
  + -1 more
Mr. Hallam was totally professional and courteous in his dealings with us. We would look to him for services in the future if needed.
Description of Work: Mr. Hallam replaced a garbage disposal and checked the drain system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Contact information

10640 E 59th St, Indianapolis, IN 46236

https://mrplumberindy.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening,
Natural Gas Lines,
Drain Pipe Installation,
Heating and Air Conditioning,
Kitchen and Bath Remodeling,
Excavating,
Air Duct Cleaning

FAQ

Mr Plumber by Metzler & Hallam is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Mr Plumber by Metzler & Hallam accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Mr Plumber by Metzler & Hallam offers free project estimates.
Yes, Mr Plumber by Metzler & Hallam offers eco-friendly accreditations.
No, Mr Plumber by Metzler & Hallam does not offer a senior discount.
Yes, Mr Plumber by Metzler & Hallam offers emergency services.
Yes, Mr Plumber by Metzler & Hallam offers warranties.
Mr Plumber by Metzler & Hallam offers the following services: Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting
Window Air Conditioning Units

Contact information

10640 E 59th St, Indianapolis, IN 46236

https://mrplumberindy.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day