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Mr Plumber by Metzler & Hallam

Plumbing, Water Heaters, Drain Cleaning,

About us

Mr. Plumber and Williams Comfort Air combine to create the most comprehensive, client-focused home service company in the Indianapolis area. Our process-driven team of experts is connected through a commitment to excellence, and a passion for serving others. We earn trust by educating on options, working in the best interest of every client, and backing up everything we do – in writing. Our goal is to exceed your expectations to provide a true comfort experience that feels right, because you know it’s right.

Business highlights

79 years of trusted experience
Emergency Services Offered

Services we offer

Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting

Services we don't offer

Window Air Conditioning Units

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.61,769 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
8%
3
5%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 876-900 of 1769 reviews

BURKE M.
09/2006
5.0
plumbing
  + -1 more
We spoke with Russ and he had Richard come to take a look. Richard was very professional and took care examining the situation. He diagnosed a sewer clog that had cleared itself. He took extra time to check things out and reassure us. We were very pleased, we have used Metzler Plumbing before, and we will continue to use them for our plumbing needs.
Description of Work: Toilet and tub backing up, water dripping from finished basement ceiling at 5 a.m. on a Saturday morning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JANE W.
09/2006
5.0
plumbing
  + -1 more
They were very prompt. They were able to fix the problem. They were expensive, but I didn't have the opportunity to compare bids.
Description of Work: The lift pump in our basement failed. They replaced it.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Lynne K.
09/2006
5.0
plumbing
  + -1 more
Rick was very patient and professional - gave me some estimates for replacement of bathroom faucets and explained repair of tub faucet. Amount paid was for service call only.
Description of Work: Checked 2 outside hose bib's for leaks. Tighted nut on one and checked washer on the other, which had been making a vibrating noise. Found no leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

WILLIAM & Ann H.
09/2006
5.0
plumbing
  + -1 more
He was on-time, polite and did a good job.
Description of Work: He replaced new kitchen sink parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

MARK A.
09/2006
5.0
plumbing, drain cleaning
  + 0 more
They were great. They came in and knew what to do. They did not leave any mess. The price was comparable to others.
Description of Work: They cleaned a bath drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SANDRA B.
09/2006
5.0
plumbing
  + -1 more
Rick came, did the work, left everything clean and left after doing a very fine job.
Description of Work: Three toilets were repaired and/or updated. Rick was the plumber who was delightful personally and very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$121.5

JOAN C.
09/2006
5.0
plumbing
  + -1 more
He provides with a peace of mind because the system is so old. He really understand how our system works. He has worked on it many times before and we have always been satisfied. I continue to use them because I feel comfortable with them in my home and they are always nice and personable!
Description of Work: He does routine check-ups on our plumbing for us. We have a 40-year-old plumbing system, so we have quite a few things come up that need to be checked on. They've also replaced my water heater on 12/28/06.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DAVID & MICHELLE S.
09/2006
5.0
water heater repair
  + -1 more
The work was done well. The plumber even signed the water heater as the installer and dated it for the warranty. If there is ever any problems his name will be there. I highly recommend this company.
Description of Work: Replaced water heater. This was the labor and upgrade to code only costs. The original water heater, installed by the builder, was under warranty. We also got the extended warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$739

SYED H.
09/2006
3.0
plumbing
  + -1 more
Quoted price was high, though not the highest I was given. The work was very straightforward, and the final price was a reflection of this, after discussion. Due to this and a quote on a toilet repair, I would not choose to do business with this firm again.
Description of Work: Replacement of three under-sink valves.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$205

MARY ALICE K.
08/2006
5.0
plumbing, drain cleaning
  + 0 more
They gave us an estimate, but when they got under the house they found a broken pipe- that made it cost more, but it's something they wouldn't know unless they got under there. He estimated it would be a four hour job and even with the unknown broken pipe problem, they still finished on time. They were very clean.
Description of Work: We had a clogged drain, but ended up needing new pipes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

PHILIP & CAROLE E.
08/2006
5.0
plumbing
  + -1 more
They're just wonderful! They do great work, are very friendly and clean, and did a fabulous job. I will definitely be using them again.
Description of Work: They've done general plumbing repairs for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TOM G.
08/2006
5.0
plumbing, water heater repair
  + 0 more
My water heater died at 3pm on a Friday afternoon. I called Metzler Plumbing, and someone was at my house by 4:30! The technician was able to fix the problem by cleaning the part that had failed, saving me about $200. In spite of my call near the close of business on a Friday, I was not charged anything beyond a normal service call.
Description of Work: Repaired gas water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

GERRY F.
08/2006
5.0
plumbing
  + -1 more
He was very punctual and knowledgeable. We are pleased with the job.
Description of Work: He replaced our sump pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SUE W.
08/2006
5.0
plumbing
  + -1 more
Very polite and knowledgeable, came within an hour of the time I called. Very satisfied.
Description of Work: Replaced cartridge in shower, and cleaned filters on faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

08/2006
5.0
plumbing
  + -1 more
They inspected the house and he told me what needed to be done. He stated I needed to have a hole drilled through my floor because I don't have a crawl space. He was punctual and overall a nice man. I need to call to have him come back to start the work.
Description of Work: They came out to repair a leak the same day I called.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

ANNE L.
08/2006
5.0
plumbing
  + -1 more
They said our plumbing breakage was as bad as they had seen in 25 years. The first two men who showed up were friendly but did not think to put anything down over our carpet, when Paul showed up to examine our mess he had them put down protective cloth. I am grateful they hooked us up to one bathroom on Friday so we could stay in our house over the week-end. Although it took all day Mon. to reconnect our entire house, I was relieved they could work us in. (It would have been very difficult to get other plumbing estimates over the weekend.) Their pricing was very fair considering they had to work our emergency into their already full schedule.
Description of Work: Our entire household plumbing broke on a Friday morning. Our plumber couldn't make it; he recommended R V Hallum. They came after noon and hooked up one drain line to a bathroom to get us through the weekend. On the following Monday one man re-piped all drainage in basement for the entire house, ran new section of PVC for main drain, reconnected all existing lines, and sewage pump line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,110

PATRICIA H.
08/2006
5.0
plumbing
  + -1 more
Brandon Johnson was awesome! He explained the possibilities of where the source of the smell could be, some of which could be costly to repair. He took the approach that it may be the seals and suggested taking care of that first then doing the other repairs if this turns out not to be the problem. He took the time to evaluate the situation. He was very informative. He did an excellent job and I will definitely use Metzler in the future.
Description of Work: Located source of sewer gas odor. Rubber seals around discharge pipe were not installed properly. Corrected the seals and caulked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

CORONA L.
08/2006
5.0
plumbing
  + -1 more
They are dependable and call if they will be late or must reschedule. The workers are clean and mindful of my home.
Description of Work: I have a service contract with them to come and check out my plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TIM P.
08/2006
5.0
plumbing
  + -1 more
I would recommend RV Hallam again. I received excellent service! The person (Mike?) came out to my house and spent the amount of time with me to ensure that the project was completed correctly - he didn't even mind that I watched him most of the time so that I could understand what he was doing! He also took the time to look over a toilet issue I had and recommended a quick solution. He also tested the outside water in my house to find out if my spigots were running off of soft or hard water. The only issue I had with them is that it took me awhile to get them to come out. It wasn't that they didn't want to, but their operator (Angie -- very, very nice!) was out with her sick daughter for one week and no one was returning phone calls. This is the ONLY bad impression I had with their company.
Description of Work: Replaced an outside spigot (water bib) on my house. It was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$169

Response from Mr Plumber by Metzler & Hallam
I AM SORRY FOR THE DELAY IN GETTING BACK WITH THE MEMBER. WE ARE TAKING STEPS TO ELIMINATE THIS PROBLEM! PAUL HALLAM

Carolyn H.
08/2006
5.0
plumbing
  + -1 more
The repairman was on time and was knowledgeable and professional
Description of Work: Replaced a gasket strainer in the kitchen sink, as it was rusted and leaking; repaired stopper and cleaned drain in bathroom sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$277.08

Jim S.
08/2006
4.0
plumbing
  + -1 more
Overall good. The first workman left without completing job and failed to call back the following day. When we called, a new workman was sent out who worked into Friday evening and then on Saturday to solve the problem. The first workman accidentally punched a hole in the wall, and we were refunded $100.
Description of Work: The drain for my washing machine was clogged. After attempts to clear it failed. They put in a new clean out and completed the job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$580

CHRISTINE D.
08/2006
5.0
plumbing
  + -1 more
We were quite pleased with the service. My husband called on Monday morning just after 8 am to schedule an appointment and they were able to come out to our home by 9 am the same day. The man that came was here knocking on the door promptly at 9 and did a great job. They were very professional on the phone and here at our home. We also felt their prices were quite reasonable. We will definitely use them again in the future.
Description of Work: We started experiencing very low hot water pressure throughout the house. We had Hallam's come out and they had to drill out the dielectric union to remove debris. Once this was done, the hot water pressure was back to normal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

M PAULINE C.
08/2006
5.0
plumbing
  + -1 more
Representative sent was Dustin and he was a very pleasant, efficient young man. Overall experience was a good one.
Description of Work: A broken bathtub drain and pipe were replaced, necessitating going into difficult-access crawl space three (3) times! Rebuilt the tub/shower faucet mechanism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$263

TARA W.
08/2006
5.0
plumbing
  + -1 more
The Service Manager (Rick Horton) showed up on time and was very professional. He answered my many questions and even explained the entire process as he replaced the wax ring for the upstairs toilet. It was an easy and quick fix, but the piece of mind in having a professional do the job was well worth the price.
Description of Work: Checked for possible leak and determined that new wax seal was needed for upstairs toilet. Replaced wax ring and applied silion caulking around toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112.5

MARY H.
08/2006
5.0
plumbing
  + -1 more
They come once a year to make sure everything is good. I've used them for over 10 years.
Description of Work: They come each year and check my plumbing and gas lines. They fixed a leaky kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Contact information

10640 E 59th St, Indianapolis, IN 46236

https://mrplumberindy.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening,
Natural Gas Lines,
Drain Pipe Installation,
Heating and Air Conditioning,
Kitchen and Bath Remodeling,
Excavating,
Air Duct Cleaning

FAQ

Mr Plumber by Metzler & Hallam is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Mr Plumber by Metzler & Hallam accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Mr Plumber by Metzler & Hallam offers free project estimates.
Yes, Mr Plumber by Metzler & Hallam offers eco-friendly accreditations.
No, Mr Plumber by Metzler & Hallam does not offer a senior discount.
Yes, Mr Plumber by Metzler & Hallam offers emergency services.
Yes, Mr Plumber by Metzler & Hallam offers warranties.
Mr Plumber by Metzler & Hallam offers the following services: Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting
Window Air Conditioning Units

Contact information

10640 E 59th St, Indianapolis, IN 46236

https://mrplumberindy.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day