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Mr Plumber by Metzler & Hallam

Plumbing, Water Heaters, Drain Cleaning,

About us

Mr. Plumber and Williams Comfort Air combine to create the most comprehensive, client-focused home service company in the Indianapolis area. Our process-driven team of experts is connected through a commitment to excellence, and a passion for serving others. We earn trust by educating on options, working in the best interest of every client, and backing up everything we do – in writing. Our goal is to exceed your expectations to provide a true comfort experience that feels right, because you know it’s right.

Business highlights

79 years of trusted experience
Emergency Services Offered

Services we offer

Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting

Services we don't offer

Window Air Conditioning Units

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.61,769 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
8%
3
5%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 851-875 of 1769 reviews

CHARLENE D.
10/2006
5.0
water heater repair
  + -1 more
I had an emergency with a leaking water heater that I discovered only after the laundry room floor was flooded. Metzler has always responded to my emergencies within a matter of a few hours. Their representative came and checked my old water heater, explained why it could not be repaired, and immediately replaced it with a new water heater. He explained everything that I needed to know. Metzler representatives are always so reassuring and comforting and calm, that even though the price is a shock to the system, it is worth it! I highly recommend this company.
Description of Work: Replaced leaking, nay, gushing water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$874

STEVE & MARGARET B.
10/2006
5.0
water heater repair
  + -1 more
They were very helpful when I called for an estimate. The serviceman arrived on time, did a good job, cleaned up the mess, and charged us exactly what was quoted.
Description of Work: They removed an old hot water heater and installed a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,088

TOM R.
10/2006
5.0
plumbing, pool cleaners, wells
  + 1 more
They were excellent to work with. Plumber arrived on time, did the work as agreed upon. Although the pump turned out to be much more difficult and time consuming to access and replace than was contemplated during the estimate, they honored the original price. All work was done well and everything is working fine.
Description of Work: Removed & replaced worn-out water pump for indoor jacuzzi garden tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

CHRISTOPHER W.
10/2006
5.0
plumbing
  + -1 more
Prompt and speedy scheduling of my job to replace my ancient toilet that continued to run. The job took about three hours longer than anticipated because of the flange work that was uncovered. I'm pleased with the new toilet that doesn't require 15 gallons per flush! Have used Metzler plumbing in the past and will continue to use their service. Don't forget to mention AL for your discount!
Description of Work: Installed new toilet (price included the new toilet), replaced toilet shut-off, and repaired flange. Signed-up for customer service agreement.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$901.99

CATHY T.
10/2006
5.0
water heater repair
  + -1 more
The person who did the work did an excellent job, and the follow-up from the company has been great.
Description of Work: Installed new water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Leah W.
10/2006
5.0
plumbing
  + -1 more
The gentleman who came was very professional, and explained everything to us. He also looked at the other drain while he was in the crawl space, to make sure that nothing else was wrong. He was on time and was very respectful. I would definitely hire them again.
Description of Work: The gentleman had to go through our crawl space to the other end of the house, and replace the drainpipe underneath our shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

KYLE D.
10/2006
5.0
plumbing
  + -1 more
The work went well, they advised me on future projects and were very informative and helpful.
Description of Work: Emergency shower head was installed with a new arm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

BARBARA M.
10/2006
3.0
plumbing
  + -1 more
I feel completely violated. I had to get the sink replaced due to pending sale of home (closing in 3 days) but $635 to replace one small bathroom sink? I went and bought the sink at Lowe's for $28 and they reused existing faucet. The whole job took maybe 2 hours from start to finish and the plumber even said everything went as good as could be. They charged $314.75 to install sink and $315.36 to re-install faucet. Plus a $30 fee for I don't even know what (showing up I guess) but I would think at the prices they were charging, that would have been included. If I would have had time to shop around, I'm certain I could have saved a lot of money. Friendly and clean but VERY, VERY pricey. I have used them several times before and never was charged like this. I think they knew I had no choice...but I feel completely taken advantage of.
Description of Work: Leak under bathroom sink - identified during an inspection while selling my home.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$635.11

KAREN AND DAVID A.
10/2006
5.0
water softeners
  + -1 more
Wonderful experience. We have used Metzler before and each time the owner/plumber were honest, did quality work, were neat and were a delight to have in the house.
Description of Work: Water softener outflow was repaired to exit into sewer system not sump pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

PAMELA P.
10/2006
4.0
plumbing
  + -1 more
There were too many items to check during the alloted time. The technician was very chatty. The company has promised to complete the inspection at a later date. The first set of washing machine replacement hoses did not work, and were not completely tested before the technician left. Replacement hoses were installed after a few phone calls. A price break was given.
Description of Work: Annual plumbing inspection. Replace washing machine hoses. Improve overal water pressure.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

PAUL L.
10/2006
4.0
plumbing
  + -1 more
Overall experience was positive, but a few days after the repair, the faucet could not be turned off. To their credit, they did respond quickly to my after hours call for assistance and sent somebody out who fixed it. They did seem a bit pricey. Overall they were very pleasant to deal with.
Description of Work: Re-built faucet and replaced flapper in toilet.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$172

Michelle & Mark B.
10/2006
5.0
plumbing
  + -1 more
I have used Metzler Plumbing many times, and really like working with them. Russ and Larry are easy to talk to and patient with lay people who are trying to explain what they need over the phone. The service people are extremely nice and professional. I appreciate that they wear booties in the house.
Description of Work: Unclogged a shower drain and reset a toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sandra C.
10/2006
5.0
plumbing
  + -1 more
Service men were prompt and efficient. They were very careful about not tracking in any dirt and cleaned up all of the mess resulting from the repair work. I was kept fully informed about exactly what was going on. I will definitely call on them again if needed.
Description of Work: Cleared clogged drain.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

MARY A.
10/2006
3.0
plumbing
  + -1 more
Although there was a problem with the price, they resolved it by sending me a refund for the difference.
Description of Work: New faucet installed.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$693

NANCY G.
10/2006
5.0
plumbing
  + -1 more
Very positive experience. The plumber showed up as expected, explained the repair and had the needed parts on his truck. He also waited for us!
Description of Work: Replaced commode water line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

VIRGINIA C.
10/2006
2.0
plumbing, water heater repair
  + 0 more
Actual plumber and service was fine however the price was almost 40% more than competitors.
Description of Work: Replaced a 50 gallon electric water heater located in the garage already on a stand and easy to get to.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$894

Jean R.
10/2006
3.0
plumbing
  + -1 more
They were on time, and polite; but I still had trouble with the disposal after they left. They did come back out to work on it again, but charged me $30.
Description of Work: General plumbing repair; they installed a new bathroom faucet and fixed a garbage disposal.

Rating CategoryRating out of 5
quality
3.0
professionalism
4.0
punctuality
4.0


DR & MRS SAMUEL F.
10/2006
5.0
wells
  + -1 more
The plumber was very professional and took extra time to look at some other plumbing concerns that we were having.
Description of Work: Sump pump was replaced and a reconditioned battery backup pump was installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

HEATHER B.
10/2006
4.0
drain cleaning
  + -1 more
The plumbers were friendly and professional. They were very knowledgeable about my drain problem. However, $200 is extremely overpriced for running a snake through a sink considering the short amount of time spent.
Description of Work: Clogged drain in kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

ann S.
10/2006
1.0
plumbing
  + -1 more
I asked a Metzler plumber what they charged to replace a shower, and he said he would have the owner Larry call me, Larry did call and set up an appointment. He sounded friendly and willing to help on the phone. But when he came, I don't know what it was, but he became very uninterested in the job. I don't know if it was because I didn't live in a wealthy neighborhood, or that I was a woman or what, but he looked ready to leave when he arrived. He even asked me for my email address, so he didn't have to "waste" a stamp. I told him I was looking for a competitive price (I mentioned Home Depot). He said he couldn't beat their price, but Metzler had years of experience. Larry never emailed the estimate even after I called for it. He had talked me into paying more for professional work, but it won't be Metzler. I would not call them. Very unprofessional. I have the money to do my entire bathroom, guess he's just not interested in work.
Description of Work: Installing new shower (not installed).

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$173

BURKE M.
09/2006
5.0
drain cleaning
  + -1 more
Very polite, nice young men. Wonderful work ethic. Incredibly responsive (called back within 30 minutes at 11pm the night before and were on the way to address our problem by 8am the next morning). I will use them again and would recommend them to anyone.
Description of Work: Ran snake to clear clog in sewage drain outside of our house. Discovered evidence of pipe rupture. Manually removed a large bush in the way, dug a 4-ft deep ditch to reach the broken pipe and repaired it. Meanwhile, they kindly talked me through replacing a wax seal on my toilet that had broken during the blockage (saving me the expense of having them come back later).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

DR ERIC W.
09/2006
5.0
plumbing
  + -1 more
Very prompt and courteous service. Estimate was arranged the very same day that I called. Mark, the actual plumber was very considerate, calling when there was a delay in his return to finish this job, the Pipe he needed to buy had not been cut on time which was certainly not his fault. Only criticism would be needing to put down the dirt myself at end of job over the trench they dug to lay the gas line. Not a big deal in my case, but if working with elderly it might have caused a hardship.
Description of Work: Ran natural gas line to deck for grill, installed Insta hot in kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,329

ED B.
09/2006
5.0
water heater repair
  + -1 more
Very prompt. Existing water heater started to leak about 1PM Friday and Hallam had a new one in place by 5PM.
Description of Work: Installed new water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$670

KATHARINE H.
09/2006
5.0
plumbing
  + -1 more
Great - the plumber came that day, was on time, was clean, polite, and wore shoe covers. Also, he checked carefully to make sure the toilet was actually repaired before he left.
Description of Work: Repaired a toilet that was running.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

KEITH H.
09/2006
5.0
plumbing
  + -1 more
Excellent, very professional and honest.
Description of Work: Inspect under the house, crawl space for leak and recommended fix for replacing sewer connections.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Contact information

10640 E 59th St, Indianapolis, IN 46236

https://mrplumberindy.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening,
Natural Gas Lines,
Drain Pipe Installation,
Heating and Air Conditioning,
Kitchen and Bath Remodeling,
Excavating,
Air Duct Cleaning

FAQ

Mr Plumber by Metzler & Hallam is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Mr Plumber by Metzler & Hallam accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Mr Plumber by Metzler & Hallam offers free project estimates.
Yes, Mr Plumber by Metzler & Hallam offers eco-friendly accreditations.
No, Mr Plumber by Metzler & Hallam does not offer a senior discount.
Yes, Mr Plumber by Metzler & Hallam offers emergency services.
Yes, Mr Plumber by Metzler & Hallam offers warranties.
Mr Plumber by Metzler & Hallam offers the following services: Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting
Window Air Conditioning Units

Contact information

10640 E 59th St, Indianapolis, IN 46236

https://mrplumberindy.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day