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Mr Plumber by Metzler & Hallam

Plumbing, Water Heaters, Drain Cleaning,

About us

Mr. Plumber and Williams Comfort Air combine to create the most comprehensive, client-focused home service company in the Indianapolis area. Our process-driven team of experts is connected through a commitment to excellence, and a passion for serving others. We earn trust by educating on options, working in the best interest of every client, and backing up everything we do – in writing. Our goal is to exceed your expectations to provide a true comfort experience that feels right, because you know it’s right.

Business highlights

79 years of trusted experience
Emergency Services Offered

Services we offer

Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting

Services we don't offer

Window Air Conditioning Units

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.61,769 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
8%
3
5%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 776-800 of 1769 reviews

AL L.
06/2007
5.0
drain cleaning
  + -1 more
Excellent. Russ Metzler called on date of service to let me know tech was on his way. Plumber (Richard) was clean, professional, and solved problem another plumber & GE repairman could not I really appreciated their prompt scheduling and overall service was wonderful.
Description of Work: Unclogged drain that was causing water to back up into dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Robert and Suzanne A.
06/2007
5.0
plumbing
  + -1 more
It went very well. Rick Horton, the service manager, was very professional during his estimate of the several items that needed work, and he explained everything to me in great detail. Two days later he and an apprentice arrived on time and fixed everything they said they would fix while I was in another room doing other work. The actual cost was $40 under the estimate. The work looks great and is working fine. They fixed another leaky sink for no additional charge, since he was already there and it was a simple fix. Rick educated me on certain things to watch for with the aging pipes in our house. Sure enough, the next day a DIFFERENT sink broke, and this was no surprise based on Rick's diagnosis about our plumbing. I've already called them again to do the work. They wanted to establish a working relationship as "our plumber", and I imagine I'll call on them from here on.
Description of Work: I called this company to do work on a house I had purchased with aging plumbing. I needed the work to be done well and quickly before I moved into the place. There were several points on the inspection report that needed attention: Two leaky sinks, a malfunctioning outdoor faucet, the hot water heater needed servicing, and the garbage disposer and kitchen sink plumbing needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$680

Martha J. H.
06/2007
5.0
plumbing
  + -1 more
Came out first thing in the morning and finished in the afternoon. Came back first thing in the next morning to finish a few things. They cleaned up very well after themselves (concrete dust, etc.)
Description of Work: They replaced the drains in my basement that deteriorated and weren't draining properly. They cut up the floor to replace the drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

SANDRA M.
06/2007
5.0
plumbing
  + -1 more
They have always been very prompt and punctual. There have been times when we were considering putting a lot of money into a job, and they have advised us that we may not need it. They are not pushing us in one direction, they have given us many options. Basically, a good service.
Description of Work: We have used Metzler for various plumbing issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DANIEL & DALE W.
06/2007
5.0
plumbing
  + -1 more
I have used for quite a while. When I discovered there was another problem with the sink they came back within a couple hours and noticed that it was bad parts that needed replacing.
Description of Work: Replaced pipes to laundry tub sink.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

MARIA AND MARTIN K.
06/2007
2.0
plumbing
  + -1 more
The price was outrageous. I called and told them I had a discount, and they did nothing. Suggested faxing the discount to him which I did and never received any information after that. I do suggest this company.
Description of Work: Came out very promptly to fix an outside hose connection that had begun to leak. Charged me for coming out - $160 to put in an insert I had bought myself for $9. I mentioned their Angie's List Discount, however they charged full price.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$160

JEAN M.
06/2007
5.0
wells
  + -1 more
Came at time that I requested. Called 1/2 hour before arrival. Courteous. Angie's $25 coupon accepted even after bill was written up.
Description of Work: Cleaned out sump pump pipe from house to street. Gave advice related to questions asked.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$276

Jeff J.
06/2007
5.0
plumbing
  + -1 more
One hundred dollars less then other estimates we had. Really nice. He even went out to get another toilet after I changed my mind. Very nice.
Description of Work: Fixed our garbage disposal and replaced a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

JOE & LIZ P.
06/2007
5.0
plumbing
  + -1 more
They arrived ahead of time. Called before they came. Assessed the situation and made a recommendation. I asked about a modification to allow the faucet to connect higher off the ground. They recommended a different type of faucet, slightly more expensive. They explained the differences and I chose to go with the more expensive faucet. They did a complete job. They identified another problem and left an estimate to repair it. They were very polite and thorough. The faucet has been in place for about 3 weeks and works well.
Description of Work: Outside faucet was leaking into basement and had to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$171

BETSY & DOUGLAS B.
05/2007
5.0
plumbing
  + -1 more
The gentleman who came out (Richard) was pleasant, timely and careful.
Description of Work: They cleared the trap in the kitchen sink (4 different blockages).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

BRUCE R.
05/2007
5.0
plumbing
  + -1 more
Professional and friendly during the entire repair process. Quality workmanship and cleared all debris upon completion of job. I would use again and highly recommend to others.
Description of Work: Replaced outside hose bib which had developed a leak. Charge of $165 less 10% discount for Angie's List members.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148.5

BECKY A.
05/2007
5.0
plumbing, drain cleaning
  + 0 more
Plumber came out within a couple of hours of my call. He was professional and efficient. I appreciated how quickly they responded to my call.
Description of Work: Unclogged kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

PAUL & LORETTA R.
05/2007
5.0
plumbing
  + -1 more
They came very quickly because we had a heavy leak. I think we called them first thing on a Monday morning and they came the same day to fix it. We've used them several times and keep calling them back.
Description of Work: They fixed a leaking tub faucet (cold and hot side).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JASON E.
05/2007
4.0
drain cleaning
  + -1 more
They were ok, but they were a little expensive, and I had a hard time getting them to come out on time to perform the job.
Description of Work: Drain cleaning for a rental property.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0

$260

Response from Mr Plumber by Metzler & Hallam
METZLER PLUMBING HAS STRINGENT PROCEDURES IN PLACE TO PROTECT PROPERTY OWNERS WHEN OUR TECHNICIANS RESPOND TO A REQUEST FOR SERVICE AT A RENTAL PROPERTY LOCATION. THESE PROCEDURES REQUIRE THE PROPERTY OWNER TO INITIATE THE REQUEST FOR SERVICE; THE TECHNICIAN MUST CONTACT THE PROPERTY OWNER AFTER THE TECHNICIAN HAS ASSESSED THE PROBLEM, INFORM THE PROPERTY OWNER OF THE DIAGNOSIS, THE SUGGESTED REPAIR, AND THE COST OF THE REPAIR BEFORE ANY WORK IS COMPLETED. THE MEMBER WAS UNAVAILABLE BY PHONE AFTER OUR TECHNICIAN’S DIAGNOSIS CONSEQUENTLY THE SERVICE CALL WAS RESCHEDULED PENDING HIS APPROVAL. WE APOLOGIZE FOR ANY INCONVENIENCE BUT THE PROCEDURES ARE IN PLACE AS A SAFEGUARD FOR THE PROPERTY OWNER.

RONALD A B.
05/2007
5.0
plumbing
  + -1 more
Neat and courteous. Timely and clearly knowledgeable. Appeared to be efficient in what they were doing. Mind you this is a comment from a consumer. Friendly people you could talk to.
Description of Work: Straiten out a few toilets and serviced my boiler.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,320

Roger N.
05/2007
5.0
plumbing, water heater repair, wells
  + 1 more
They had to replace about 20 to 30 feet of new sewer line that they had to put in under the floor. This work was very well coordinated with other work that I needed to have done at the same time. They brought plywood to put down in the driveway because they had to bring a dumpster, they did this so they didn't damage anything. They also brought plywood to put gravel on which they needed to put on top of the sewer line once it was installed. They did a very professional job of saw-cutting the concrete to expose the broken sewer line. They did an excellent job of fixing the broken line.
Description of Work: They repaired my sewer line. They had to break into the concrete floor, find the sewer line break, fix it, and then put in the concrete back in to place. They also installed a new water heater and sump line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,365

DeAndra B.
05/2007
5.0
wells
  + -1 more
Called on a Friday, set up the appointment for Monday between 12-2. Called before coming so that we could leave work to meet at house. Very knowledgeable and did a thorough job. Was very satisfied with the service, and will use them again.
Description of Work: Replaced existing sump pump with better quality sump pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$286

RICH W.
05/2007
5.0
plumbing
  + -1 more
Service was good. Likely a simple service call for the plumber. He was on time and friendly. I will likely use this company again.
Description of Work: Fixed kitchen faucet and replaced shutoff valve for water coming in from the street (city service).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

STANLEY S.
05/2007
3.0
plumbing
  + -1 more
Right after we made the decision they called and said they would be sending somebody out today. We were very unhappy at first - but now we are pleased with the results.
Description of Work: They had to do some repair work on a master shower. The technician was afraid he might break something so he did not perform the job that needed to be done. He said that he did not have the supplies necessary for doing the job and that they would have to order them in. That was about 5 weeks ago. Periodically we would contact them to see what was going on. Last night we made a decision to get a new plumber.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$103

LuAnn R.
05/2007
5.0
plumbing
  + -1 more
We have been using The R V Hallam company for over 25 years and have always been satisfied. They are always professional and courteous and I will continue to use them in the future.
Description of Work: He put in a new garbage disposal and checked some other plumbing work for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

KIM M.
05/2007
3.0
plumbing
  + -1 more
The work was fine I just thought it was very expensive for the work that was done.
Description of Work: They reseated a toilet.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$500

GLENN V.
05/2007
5.0
plumbing
  + -1 more
I live on an acreage that features a well that services the residence, a barn and a couple of stand alone hydrants strategically placed to provide water for the animals. One hydrant head leaked. The hydrant is not an off-the-shelf item at most places so I ordered a replacement on line. I needed a plumber to replace the head. It is a little more complex than a faucet in or on a house. I found Hallam plumbing on the list with a good rating and the firm is close to my residence. I called to inquire about their services and explained what I needed. They accepted the job, very courteous scheduler, with the provision that they would quote me a price when they saw what needed to be done. They appeared as scheduled and quoted me a price. I accepted and he began the work. It turned out to be a little more complex than the plumber or I anticipated. He did a very professional job at the quoted price.
Description of Work: Replace a hydrant head on a farm hydrant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

BARBARA T.
04/2007
1.0
plumbing
  + -1 more
They were absolutely poor. Terrible. They don't show up for their scheduled calls (numerous times). The simple repair work was not done satisfactorily.
Description of Work: I had them in here to change out the interior workings of my toilets in both of my bathrooms.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$476

JANET D.
04/2007
5.0
appliance repair
  + -1 more
He was very quick to find the problem, had the part and repaired it.
Description of Work: Repaired clothes dryer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

LINDA P.
04/2007
5.0
water heater repair
  + -1 more
I have already submitted a positive report on Hallem, but now have an addendum. A few days after the water heater was installed, I had a furnace thermostat problem that I couldn't correct, ultimate resulting in my calling a heating contractor. Somehow, Hallem's guys had turned off a switch on the furnace, which resulted in the thermostat problem. They also had not re-lit the furnace's pilot light, which the heating contractor did. After a time, I called Hallam to complain (and to constructively criticize). I thought that was it. But today Hallem called to tell me that they were sending me a check to reimburse me for the heating contractor's service call ($72). It doesn't get any better! I may have hoped for reimbursement but I didn't request it. I have to say, they went above and beyond. Needless to say, they are now my plumbers of choice.
Description of Work: Removed old gas water heater, installed new gas water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Contact information

10640 E 59th St, Indianapolis, IN 46236

https://mrplumberindy.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening,
Natural Gas Lines,
Drain Pipe Installation,
Heating and Air Conditioning,
Kitchen and Bath Remodeling,
Excavating,
Air Duct Cleaning

FAQ

Mr Plumber by Metzler & Hallam is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Mr Plumber by Metzler & Hallam accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Mr Plumber by Metzler & Hallam offers free project estimates.
Yes, Mr Plumber by Metzler & Hallam offers eco-friendly accreditations.
No, Mr Plumber by Metzler & Hallam does not offer a senior discount.
Yes, Mr Plumber by Metzler & Hallam offers emergency services.
Yes, Mr Plumber by Metzler & Hallam offers warranties.
Mr Plumber by Metzler & Hallam offers the following services: Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting
Window Air Conditioning Units

Contact information

10640 E 59th St, Indianapolis, IN 46236

https://mrplumberindy.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day