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Mr Plumber by Metzler & Hallam

Plumbing, Water Heaters, Drain Cleaning,

About us

Mr. Plumber and Williams Comfort Air combine to create the most comprehensive, client-focused home service company in the Indianapolis area. Our process-driven team of experts is connected through a commitment to excellence, and a passion for serving others. We earn trust by educating on options, working in the best interest of every client, and backing up everything we do – in writing. Our goal is to exceed your expectations to provide a true comfort experience that feels right, because you know it’s right.

Business highlights

79 years of trusted experience
Emergency Services Offered

Services we offer

Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting

Services we don't offer

Window Air Conditioning Units

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.61,769 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
8%
3
5%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 726-750 of 1769 reviews

SUSAN L.
11/2007
5.0
water heater repair
  + -1 more
When I called at 7:00 AM, they said they would have someone at my house by 9:00 and that he would call when on his way. He called about 8:30 and was at my house promptly at 9:00. He needed to get the part and had it delivered to my house ASAP. The two guys worked together and had the heater fixed in no time. Great guys and fantastic service. I will use them again for sure!!!
Description of Work: Our water heater went out last night. My husband thought it was the thermocouple. I called Metzler at 7:00 AM and they were at my house by 9:00. It was the thermocouple and they needed to get the part as what they had didn't work. Someone drove it over and the water heater was working by 10:30.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

LUANNA A.
11/2007
5.0
water heater repair
  + -1 more
They made it a point to call the tenant directly and get over there ASAP. Turns out gas was locked out from the home due to prior tenant not paying the bill. They called me and explained this to me but worked on some other items in the home to make sure all was working properly. Very punctual and friendly and did the job well.
Description of Work: Tenant called and water heater not working on the Saturday of move in day.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

CAREY H.
11/2007
5.0
plumbing
  + -1 more
Fantastic. Prompt response and work was performed quickly.
Description of Work: Repaired kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

HARVEY P.
11/2007
4.0
plumbing
  + -1 more
He checked out the problems and gave me a quote.
Description of Work: Gave an estimate on replacing a valve in the shower. They did not find the other leak we had.

Rating CategoryRating out of 5
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

VINCENT A.
11/2007
5.0
plumbing
  + -1 more
We have use him before, and will certainly use him again. He gave good advice, and was very professional.
Description of Work: They were called to come and see about a disposal. The man who came was very polite. He checked everything and said everything was OK. He did not charge for the trip or his advice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TODD V.
10/2007
2.0
plumbing
  + -1 more
Disappointing experience, given that Andy did not seem to know what to do on his own (especially given the high Angie's List rating and what I would consider a typical plumbing issue). Clearly, the owner or a knowledgeable technician should have attended to our call. I probably should not have been charged anything for the visit because nothing was accomplished. However, in an effort to be reasonable, I agreed to pay the $35 "dispatch fee" and move on. I called our usual plumber for the floor drain (Gary of Lee's Complete Drain Service) and he came same day and cleared the main line for a fraction of what Metzler quoted. Learned also that Gary does all kinds of plumbing work. Will call Gary from now on.
Description of Work: Called in the evening re: Plumbing issue (toilet gurgling). Technician (Andy) arrived, as scheduled, the next morning. He was very pleasant, but seemed to know little about plumbing. Discussed issue and called "his boss" to determine how to proceed. Tried one fix (removed piece of sink pipe) and when this did not solve the problem, he put it back on and called his boss a second time. While he was on the phone with his boss seeking diagnostic guidance, I discovered that our floor drain had begun to back up and it became apparent that a clog in the main line was the culprit. Andy said he did not have the equipment necessary to clear the line but could get it and quoted me $320 for this service. I have had this line cleared for much less than that in the past, so I asked Andy what I would owe for his time (about 45 minutes). I paid and he left.

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$35

Response from Mr Plumber by Metzler & Hallam
WE WILL REFUND THE FEE CHARGED TO THE MEMBER AND INCLUDE AN APOLOGY LETTER. THIS TECHNICIAN NO LONGER WORKS FOR METZLER PLUMBING.

Bob K.
10/2007
5.0
plumbing
  + -1 more
I was out of town when they came to my house and they were great to work with over the phone. They described the problem, explained my options and took payment over the phone. Very convenient.
Description of Work: We have a basement garage with a waste line running from ceiling to ground and out to sewer line. We were having a leak from the top of this line. They determined the source was a bad toilet seal, fixed it and we haven't had a problem since.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

ALAN S.
10/2007
5.0
drain cleaning
  + -1 more
Richard Hinkle was out plumbing technician from Metzler. He was very professional, friendly and neat. Nice clean-up when job was completed. I like how Metzler Plumbing calls when they're on their way over.
Description of Work: Kitchen sink drain clogged. Required snaking the drain line and cleaning out the pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148.5

Mark B.
10/2007
5.0
wells
  + -1 more
We lost out water one evening and called Metzler. They were out the next morning; diagnosed the problem and had 2 people here most of the day. One employee stayed late to finish the job. We were grateful because we had water once again!
Description of Work: Replaced well pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

LYNN D.
10/2007
5.0
plumbing
  + -1 more
We had a leak from our upstairs bath into the room below. I contacted Metzler Plumbing they checked their service schedules and called me back right away. They were booked but would send someone out after their service hours that evening. The plumber arrived on time, he was professional and polite. He assessed the problem quickly and efficiently. He showed me the problem, a leak behind the tiles in the shower, and explained what I should have fixed and how to get rid of any mildew and mold. This ended up not being a plumbing problem, but I appreciated their professional response to my call and will call them again.
Description of Work: Called Metzler Plumbing about a tub/shower leak. Plumber assessed problem and recommended solution.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

WENDY H.
10/2007
5.0
wells
  + -1 more
The situation could have been a lot worse, but thanks to Metzler a bad situation was easy to handle. Thanks .
Description of Work: Our water came to a trickle. We called Metzler, we never call any one else. They tried to remove our well pump but it could not be done. The pump was shot, we needed another well drilled,because the pump could not be removed. They charged a lot less then quoted and they called a company that could do the job. They made sure the new company came, and were updated on the situation before leaving. Then they checked back after the company was finished to be sure that we were doing fine. We were thanks to Metzler. We will never use any other plumbing co.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

BRUCE G.
10/2007
5.0
plumbing
  + -1 more
The technician that came to repair the spigot did not do a good job. Left a mess and did not clean up at all, and the spigot was still leaking. I made a complaint to Angie's List, and they advised me to call the company. They responded promptly, came out and did the work all over again, also installed a shut off valve, but did not charge me more.
Description of Work: Repaired a leak in an outside spigot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$335

JIM S.
10/2007
5.0
plumbing
  + -1 more
We had them out the first time for the drain issue. They did a good job so we used them again for the shower. They were prompt, courteous and came when they said they would and the problem is fixed.
Description of Work: Cured a drain and repaired shower.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LAVERNE E.
10/2007
5.0
plumbing
  + -1 more
I had one good experience and one bad experience with this company. Since I had a service plan with them, I decided to call them and give them another chance. This time I told them which tech I did not want to see come to my house and that I expected them to be on time or to call me. They did redeem themselves on this service call. The tech arrived on time and efficiently fixed the toilet.
Description of Work: I needed a toilet repaired.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

LAVERNE E.
10/2007
5.0
water heater repair
  + -1 more
Overall this experience with Brandon was quite pleasant. He took the time to explain in detail what needed to be done and why. Based on this good experience, we discussed additional work on a water softener. That is another story and another report.
Description of Work: I had no hot water and I was expecting to be told that I needed a new water heater. Instead Brandon recommended to first make some minor repairs and adjustments, rather than replacing the entire heater. This resulted in a reasonable repair bill.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

Joshua C.
10/2007
5.0
plumbing
  + -1 more
John was friendly and did a great job. He explained everything to me clearly and told me the price before he started work. He was even nice to my puppy! I will definitely used Metzler again.
Description of Work: He worked on two sinks. In the kitchen, he fixed the disposal and installed a fan to help with the proper flow through our old pipes. In the bathroom, he fixed a leak and declogged the drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Anthony P.
10/2007
5.0
water heater repair
  + -1 more
Metzler was able to respond to my request for service the same day my water heater went out. The service technicians were friendly and tidy. I will definitely use them again.
Description of Work: Metzler removed my old electric water heater and replaced with a new electric water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$980

Jeffrey N.
10/2007
5.0
plumbing
  + -1 more
I was very impressed. I had had a company out 4 times and they were unable to fix the issue. I called Metzler Plumbing and the man they sent out fixed it right away. I will definitely call them again when needed. The man was a little late but he had called before he was due, to inform me, and then once here apologized several times, and all that for only being 20 minutes late. He was a very nice man.
Description of Work: I had a toilet that kept overflowing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

AMY AND JON C.
10/2007
5.0
plumbing
  + -1 more
He did a very good job over all. I was very pleased with all aspects.
Description of Work: I had a leak on a shut off valve and I needed to have a shower head installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$91

Meggo B.
10/2007
5.0
plumbing
  + -1 more
The service tech was able to locate the parts I needed from the distributor and came back out to install them the same day they arrived. Without the replacement parts, I was looking at a very costly repair to cut through the drywall from inside and change out both outside faucets. He also located the source of the problem with the whole house filter, an incorrect setting and as an added bonus, he showed me how to turn off the soft water when I needed to water the grass, then turn it on again. He made it easy to understand, but didn't treat me like I was a blockhead.
Description of Work: I was having problems with my two outside faucets on a newly purchased house. The vacuum breakers were not working correctly and I was having trouble finding the parts I needed. Also, there was something strange going on with the whole house filter and my water pressure was very low.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

FRANCES & LESLIE D.
10/2007
5.0
plumbing, water heater repair
  + 0 more
He was here within 2 hours of my emergency call. He is probably one of the most honest people on the List. We were having noise due to contractions of the pipes from too much pressure. We have had no problems with noise since.
Description of Work: He put in pressure tanks on my water tank and on my incoming water line. It was not a simple job to correct a water pressure problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Joseph D.
10/2007
5.0
plumbing
  + -1 more
The technician was very polite and friendly, told me exactly what the work would cost before starting. He explained his work carefully at every stage and, although he couldn't clear the fixture completely, he explained the options. I'll definitely use them again.
Description of Work: Replaced a fixture in our bathtub and helped to clear a kitchen fixture that had been clogged with resin from our water softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Jeffrey S.
10/2007
5.0
drain cleaning
  + -1 more
Very well, they came over before performing any work to give an exact estimate without charging a trip fee. They also were reasonable with their pricing and provided some additional discounts to meet some other quotes we had. I called them because of their rating and standing with Angie's List and would use them again anytime.
Description of Work: Had them install new dishwasher, fix leak in the supply line to dishwasher, installed faucet and drain in new sink. Fixed drain attachment in bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Debbie D.
09/2007
5.0
plumbing
  + -1 more
The plumber looked at each problem, wrote up an estimate explaining what needed to be done, and with my ok performed the repairs.
Description of Work: I had a kitchen faucet that was coming loose from the sink, a toilet that wasn't flushing every time, and an outdoor water spigot that was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

THOMAS & HELEN S.
09/2007
5.0
plumbing, wells
  + 0 more
The price was good, better than some others I got an estimate from. They were quick and efficient.
Description of Work: Installed a battery operated backup sump pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Contact information

10640 E 59th St, Indianapolis, IN 46236

https://mrplumberindy.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening,
Natural Gas Lines,
Drain Pipe Installation,
Heating and Air Conditioning,
Kitchen and Bath Remodeling,
Excavating,
Air Duct Cleaning

FAQ

Mr Plumber by Metzler & Hallam is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Mr Plumber by Metzler & Hallam accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Mr Plumber by Metzler & Hallam offers free project estimates.
Yes, Mr Plumber by Metzler & Hallam offers eco-friendly accreditations.
No, Mr Plumber by Metzler & Hallam does not offer a senior discount.
Yes, Mr Plumber by Metzler & Hallam offers emergency services.
Yes, Mr Plumber by Metzler & Hallam offers warranties.
Mr Plumber by Metzler & Hallam offers the following services: Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting
Window Air Conditioning Units

Contact information

10640 E 59th St, Indianapolis, IN 46236

https://mrplumberindy.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day