While Marty did OK with the first part of the job, he took a couple of weeks to do the work, then, within minutes of finishing, he called me at work to demand immediate payment. I said I couldn't just leave work (I teach a half an hour away) but would leave a check in the mailbox when I got home. When I got home, at 5:00, there were two messages from him saying he had been by the house twice, wondered where I was and really needed his money. (Very strangely desperate!) Mistakenly, I paid him an additional $100 to cut a limb that probably should have been cut the first time AND to clean two upper gutters, but he did not return to do the work. I called him twice to check on when he would return and each time he said it would be the next day but he never did return.
Description of Work: Marty trimmed back tree limbs that were touching my roof so that a new roof could be subsequently installed. He also trimmed back some shrubbery and a few limbs from an additional tree.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$350
Response from GLOVER'S TREE SERVICE
I accept responsibility for our lack of integrity in operating our business in the past and we strive to do better daily. I am certain that operations are now professional and I appreciate you bringing our areas of weakness to our attention Thanks Sincerely Monty Glover
Kathleen L.
08/2007
5.0
tree service
 + -1 more
Work performed was excellent, but to the damage of the grill was very slow.
Description of Work: Tree removed, but a limb which they were cutting fell and broke our grill. He said he would take care of it. Finally, after calling Angie's List, he made it right.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$500
larry D.
08/2006
5.0
tree service
 + -1 more
They provided the estimate and performed the work at the agreed times. The work was completely satisfactory and they did an excellent job cleaning up after they were done.
Description of Work: Removed two mature trees and ground out the stumps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
NANCY N.
08/2006
2.0
tree service
 + -1 more
We asked that the crew give us notice so we could be home when they were working. They didn't. Left debris in the street for several days. Called Monte and he sent them out on the weekend to remove ''logs'' from the street. Workers were swearing, didn't wear shirts and were mad. The stump was finally ground out and shavings removed. Monte is usually in a foul mood. He asked to use the bathroom and when I hesitated he urinated in the yard. A difficult person to do business with.
Description of Work: Cut down tree in front yard and, remove debris, grind stump.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$650
Response from GLOVER'S TREE SERVICE
I sincerely apologize for our lack of professionalism in our business practices. I was living in active addiction when this job was completed and have since been sober for several years by Gods grace. It ws never my intent to behave in this manner and I am certain our business ethics at present are of high integrity Thanks Sincerely Monty Glover
MARLA P.
06/2006
3.0
tree service
 + -1 more
They did the work for a reasonable price. The Men Monte sent to do the job did not seem to recognize the work Monte said was necessary on a few trees. Monte and these men were not consistent even in naming the type of tree they were working on, complained about the work they were doing. Unprofessional every time Monte saw something new to be done and I asked about price, he would up the price by $100.00, even when this resulted in minimal or unnecessary new work.
Description of Work: Dead wood removed from three trees. One tree trimmed. Lower branches removed from a few other trees.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
5.0
$500
Response from GLOVER'S TREE SERVICE
I apologize for my behavior and questionable business practices when this job was completed please forgive me Sincerely Monty Glover
BOBBIE F.
04/2006
1.0
tree service
 + -1 more
I accepted Mr. Glover's bid which started last week and I was told that it would only take 1 day to do the job. His crew arrived at 9:30am and left by 2:00pm. One of his crew ground the stumps but the project didn't get finished. He came out the next morning, the stump grinder wouldn't work. He got it to work in reverse and got it stuck in my yard. It rained that night and the machine sunk into the ground. They came out on Easter Sunday to get it out. His employees were using fowl language. They then came the following Tuesday to finish the job but the job was still incomplete. He said he'd come out again the next day which he did and got angry with me for complaining. I paid in full and he hasn't finished the job. His attitude is awful and he even threatened me. I wouldn't recommend Glover's Tree Service to anyone.
Description of Work: Tree cutting, stump removal, fence line work.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
2.0
$1,600
Response from GLOVER'S TREE SERVICE
I apologize for my behavior and the behavior of my employees at that time. Things are totally different now and I am certain our behavior and professionalism is of utmost importance. Thanks Sincerely Monty Glover
MELANY C.
03/2006
4.0
tree service
 + -1 more
Mr. Glover missed initial appointment date for the estimate, then arrived 1/2 hour prior to appt time on a Sunday morning. The company failed to call prior to performing the job. It just so happened we had the gate into the yard unlocked, otherwise he would not have been able to perform the task. They cut the trees shorter than we expected. We thought they would be trimmed but they actually topped the trees. The company did a fine job cleaning up and this was certainly more affordable than other estimates we'd received. Despite all these comments, I would hire them again. Bottom line: Don't cancel any appointments waiting for them and specify exactly what you want.
Description of Work: Removed 2 medium maple trees, and 1 small tree including stumps. Trimmed pear tree and large maple tree.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$800
ROBERT & SHIRLEY B.
03/2006
4.0
tree service
 + -1 more
We were very happy with the work. We have two Bradford pears that tend to get very top heavy and dangerous. They cut the trees so they are only about ten feet tall. They cut a large maple from our power line and did an excellent job of retaining the shape, and they cut a very big mulberry that was growing over our garage roof so the down-growing limbs do not damage the roof. Monty missed the original appointment to give us an estimate. I called a week later and he came immediately. The work was done exactly as we wanted and the crew cleaned up all the debris.
Description of Work: Trimmed five trees, two large, three small.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$250
Gary H.
01/2006
5.0
tree service
 + -1 more
OUT ON TIME AND WERE QUICK. THEY CLEANED UP WELL, AND I HIGHLY RECOMMEND THEM. IT WAS THE LOWEST BID WE RECEIVED.
Description of Work: Had them take down a tree and prune one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mark W.
11/2005
3.0
tree service
 + -1 more
ONCE THE WORK WAS COMPLETED, THEY DID A FINE JOB & IT WAS FAIRLY PRICED. PEOPLE USING MONTY'S SERVICE NEED TO BE AWARE HE IS NOT GOOD AT MEETING APPOINTMENTS & RETURNING CALLS. IF YOU USE HIM, BE SURE TO FOLLOW UP ON SCHEDULING.
Description of Work: 3 TREES REMOVED & 2 TRIMMED.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0
Yes, I recommend this pro
$800
Steven H.
10/2005
1.0
tree service
 + -1 more
I SPOKE WITH MONTY TO HAVE SOME TREE STUMPS REMOVED. I TOLD HIM THAT I WAS CALLING BECAUSE HE HAD THE ANGIE'S LIST LOGO IN HIS YELLOW PAGE ADVERTISEMENT. WE MADE AN APPOINTMENT TO MEET 9/28/2005 @ 10:30 AM AT MY HOUSE. HE CALLED AT 11:20 AM TO TELL ME THAT HE COULDN'T MAKE IT ON TIME, AND OFFERED AN ALTERNATE TIME THAT DAY OR NEXT DAY, MY CHOICE OF TIMES. HE WAS APOLOGETIC, SO I CHOSE THE NEXT DAY FOR 10:00. MR. GLOVER NEVER CALLED, AND NEVER SHOWED FOR THE APPOINTMENT. I CHECKED MY CALLER I.D. TO MAKE SURE OF THIS, IN THE EVENT THAT I MIGHT BE OUTSIDE. I ALSO CARRIED MY PORTABLE PHONE WITH ME TO ANSWER ANY CALLS.
Description of Work: NO WORK WAS DONE. THE OWNER OF THE COMPANY DID NOT SHOW UP THE FIRST DAY, AND CALLED LATE TO MAKE ANOTHER APPOINTMENT AT MY CONVENIENCE. AFTER DOING SO, HE FAILED TO CALL OR SHOW UP ON THE SECOND ATTEMPT. I STAYED AT HOME THE SECOND DAY FOR 3 HOURS PAST THE APPOINTMENT TIME WAITING FOR A CREW OR REPRESENTATIVE OF THE COMPANY.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
1.0
Response from GLOVER'S TREE SERVICE
To defend the way I behaved and my business practices would be not accepting responsibility for the way we conducted ourselves. I take responsibility for it and you will find our entire operation i show of high character. I apologize. Thanks Sincerely Monty
SUSAN R.
09/2005
5.0
tree service
 + -1 more
WAS VERY RESPONSIVE IN GETTING MY QUOTE, WHICH WAS VERY COMPETITIVE. WORK WAS COMPLETED AND NEATLY DONE.
Description of Work: REMOVED 2 PINE TREES, AND REMOVED STUMP OF FALLEN PEAR TREE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$190
ROBIN G.
07/2005
5.0
tree service
 + -1 more
MONTY CAME OUT TO GIVE ME AN ESTIMATE WITHIN AN HOUR OF MY CALL, ON A SUNDAY AFTERNOON. HE GAVE ME HIS QUOTE AND SAID HE WOULD BE OUT TO DO THE WORK BY THE END OF THE WEEK. HE CAME OUT ON TUESDAY, COMPLETED THE JOB AND HAD EVERYTHING CLEANED UP BEFORE WE EVEN GOT HOME FROM WORK. HE DID A GREAT JOB, WAS FAST, THOROUGH AND VERY EFFICIENT. I PLAN TO HAVE HIM COME BACK AGAIN TO REMOVE MORE TREES. I HAD CALLED A COUPLE OF OTHER COMPANIES PRIOR TO CALLING MR. GLOVER. HE HAD THE JOB DONE BEFORE THEY RETURNED MY CALL REQUESTING A QUOTE.
Description of Work: REMOVED 3 LARGE TREES, AND GROUND OUT THE STUMPS.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Laurie K.
07/2005
2.0
tree service
 + -1 more
I NEVER DID GET A CALL BACK AFTER THREE TRIES.
Description of Work: MADE THREE PHONE CALLS REGARDING ESTIMATE.
Rating Category
Rating out of 5
professionalism
2.0
KAREN B.
07/2005
3.0
tree service
 + -1 more
GLOVER'S TREE SERVICE RETURNED MY CALL AND SAID THEY WOULD CALL THE MORNING OF 7/6/05 TO TELL ME WHEN THEY COULD COME ON 7/6/05. THEY DIDN'T CALL OR COME. I CALLED THEM BACK AND WAS TOLD THEY WOULD COME AFTER A 10:00 APPOINTMENT IN MY AREA ON 7/7/05. THEY DIDN'T COME.
Description of Work: DIAGNOSE AND GIVE ESTIMATE FOR TREE SERVICE.
Rating Category
Rating out of 5
value
5.0
responsiveness
4.0
punctuality
1.0
Yes, I recommend this pro
KEITH W.
04/2005
5.0
tree service
 + -1 more
THEY CAME ACROSS VERY CONFIDENT ON THE PHONE. THEY WERE QUICK AND EFFICIENT. THERE WAS A LITTLE WOOD LEFT OVER FROM THE GRINDING. THEY HAD TO USE MY GARBAGE CAN TO HELP IN THE CLEAN UP AND IT WAS LEFT DIRTIER THAN IT WAS WHEN I GOT IT. THEY DIDN'T GIVE ME A BILL UNTIL ALL OF THE WORK WAS COMPLETED INCLUDING STUMP GRINDING.
Description of Work: TOPPED TWO BRADFORD PEAR TREES, REMOVED A DEAD BIRCH TREE AND GROUND DOWN SOME STUMPS.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Mike V.
07/2004
5.0
tree service
 + -1 more
THEY WERE GOOD AND I RECOMMEND THEM TO ALL OF OUR NEIGHBORS.
Description of Work: TOOK DOWN A VERY LARGE TREE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
JIM M.
06/2004
5.0
tree service
 + -1 more
GOOD SERVICE. PROMPT, VERY PLEASED WITH RESULTS.
Description of Work: TREE SERVICE, REMOVED LIMBS AFTER A STORM.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
PATRICK & CHERYL B.
05/2004
5.0
tree service
 + -1 more
THEY DID A GOOD JOB. THE ONLY ISSUE I HAD IS THEY LEFT ALL THE WOOD CHIPS BEHIND AFTER GRINDING THE STUMP.
Description of Work: REMOVED TREE IN BACKYARD.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
CARLA C.
05/2004
5.0
tree service
 + -1 more
MONTY WAS GREAT TO WORK WITH, HE UNDERSTOOD JUST WHAT WE NEEDED. THE WORK WAS DONE QUICKLY AND QUIETLY, AND ALL DEBRIS WAS CLEANED UP!
Description of Work: STUMP REMOVAL, TREE TRIMMING ON THREE TREES AND ADDITIONAL ADVICE.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$400
J WILLIAM N.
04/2004
2.0
tree service
 + -1 more
THE WORK WAS FINALLY PERFORMED. ESTIMATE WAS GIVEN IN OCT 2003 AND WAS TO BE COMPLETED IN 2 OR 3 WEEKS. I HAD TO CALL SEVERAL TIMES TO SEE IF THEY WERE GOING TO DO THE WORK. IT TOOK 5 MONTHS. THE JOB MUST HAVE BEEN TOO SMALL.
Description of Work: CUT DOWN AND REMOVED TWO SMALL TREES.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$150
GREGORY S.
03/2004
5.0
tree service
 + -1 more
MONTE CALLED ME BACK PROMPTLY AND CAME OUT THE SAME DAY TO GIVE ME A PROPOSAL. THEY SHOWED UP ON TIME (ACTUALLY EARLY) AND DID A VERY PROFESSIONAL JOB. ALL TWIGS AND BRANCHES WERE CLEANED UP FROM YARD. I WOULD RECOMMEND THEM HIGHLY.
Description of Work: COMPANY REMOVED 5 TREES FROM MY PROPERTY RECENTLY.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
JAMES BARBARA N.
03/2004
5.0
tree service
 + -1 more
THEY DID THE WORK SOONER THAN EXPECTED AND DID A GOOD JOB. THEY DID THE WORK THE WAY I THOUGHT IT SHOULD BE DONE. THEY WERE QUICK AND DID A NICE JOB OF CLEANING UP, SOMETHING THAT THEY SOMETIMES SLOUGH OFF ON. ALSO, THEY USED HIGH CLIMBERS AND NOT A BUCKET TRUCK SO MY YARD WAS NOT MESSED UP.
Description of Work: I HAD FOUR LARGE SOFT MAPLE TREES TRIMMED.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
JANET S.
03/2004
5.0
tree service
 + -1 more
GLOVER'S CAME AND DID THE WORK. THEIR CREW DID A GREAT JOB AND CLEANED THE AREA. HE RETURNED CALLS, BUT NOT AS QUICKLY AS I WOULD HAVE LIKED. HOWEVER, TO BE FAIR, I'M SURE HE WAS BUSY AND I WAS IMPATIENT. THERE WERE A LOT OF TREES DOWN AFTER THE WINDSTORM. I WOULD USE THEM AGAIN IF NEEDED.
Description of Work: WE HAD A PINE TREE BLOW DOWN IN THE STORM. GLOVER'S CAME AND CUT UP AND CHIPPED THE TREE AND GOT RID OF THE STUMP.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$300
DR SARAH E Z.
11/2003
5.0
tree service
 + -1 more
PRICES FROM OTHER COMPANIES RANGED FROM $165-300. GOOD ABOUT GETTING BACK WITH CALLS AND GETTING OUT TO OUR HOUSE WITHIN FEW DAYS. I WAS VERY PLEASED WITH THE SERVICE. GOOD PRICE, RESPONSIVENESS AND GOT THE JOB DONE.
Description of Work: REDUCED AND TRIMMED A BRADFORD PEAR TREE.
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Service Categories
Tree Service
FAQ
GLOVER'S TREE SERVICE is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 8:00 AM - 6:00 PM
GLOVER'S TREE SERVICE accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, GLOVER'S TREE SERVICE offers free project estimates.
Yes, GLOVER'S TREE SERVICE offers eco-friendly accreditations.
No, GLOVER'S TREE SERVICE does not offer a senior discount.
Yes, GLOVER'S TREE SERVICE offers emergency services.
No, GLOVER'S TREE SERVICE does not offer warranties.
GLOVER'S TREE SERVICE offers the following services: TREE REMOVAL, TRIMMING,Stump remaval. Thinning, Emerald Ash Borer prevention and treatment, FERTILIZING, DIAGNOSIS, INSECTICIDE APPLICATION, SHRUB REMOVAL & TRIMMING. WILL SAVE TREES. STUMP REMOVAL.