Approved ProAbout us
Bob Workman, owner and operator of Brown's Flooring, welcomes you to our showroom to view the many flooring selections we offer; take home samples to be sure your new flooring works in your home's lighting; and, receive a free estimate - no obligation. Brown's Flooring has been serving Indianapolis and it's surrounding areas since 1984. Bob has been in the business for over 20 years and has owned Brown's Flooring since 2004. Uses subs (which have been with company for minimum 15 years up to 30 years). Cost is determined by the job. Ask about angie's list discount (cannot be used with any other offer).
Business highlights
Veteran owned and operated
Family owned & operated
Women owned and operated
LGBTQ+ Friendly
41 years of experience
Services we offer
Flooring Sales & Installation - Carpet, No-Wax Vinyl, Laminate, Hardwood, Vinyl Tile, Vinyl Plank, Carpet Binding, & Custom Area Rugs.
Services we don't offer
Installation of floors not purchased through Brown's, sales or installation of ceramic tile or oriental rug repair.
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
5%
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 22
Assorted photos uploaded by Brown's Flooring
Reviews
4.9458 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 3% | ||
| 1% | ||
| 0% | ||
| 1% |
Filter reviews by service
Showing 376-400 of 458 reviews
Marvin R.
Sep 2005
Hardwood Flooring Service
THE ESTIMATOR WAS ON TIME AS WAS THE PERSON WHO COMPLETED THE FLOOR FINISHING.
Greg L.
Aug 2005
Carpet Installation
THEY BROUGHT SAMPLES AND MEASURED AND GAVE ME AN ESTIMATE.
DEE M.
Aug 2005
Flooring
unknown
K W.
Jul 2005
Flooring
I WOULD USE THIS COMPANY AGAIN, WITHOUT RESERVATION. BOB WORKMAN, OWNER OF THE COMPANY, WAS ON TIME FOR THE ESTIMATE APPOINTMENT, AND VERY PROFESSIONAL. HE WAS MORE KNOWLEDGEABLE ABOUT THE INSTALLATION PROCESS THAN THE OTHER COMPANY THAT PROVIDED AN ESTIMATE, WAIT TIME FOR INSTALLATION WAS ONLY A FEW DAYS, AND THE ESTIMATE WAS LESS THAN THE OTHER BID FOR THE EXACT SAME FLOORING MATERIAL. KEN, THE FLOOR CRAFTSMAN, WAS PUNCTUAL, POLITE AND CONSCIENTIOUS, PAID ATTENTION TO DETAIL, MOVED FURNITURE CAREFULLY, AND CLEANED UP EVERYTHING BEFORE LEAVING FOR THE EVENING. ALSO, HE REPAIRED ANOTHER FLOOR FOR US WITH THE SAME CRAFTSMANSHIP AND ATTENTION TO DETAIL.
DAVE K.
Jun 2005
Flooring, Carpet Installation
THIS HOME IMPROVEMENT PROJECT WAS A PLEASANT EXPERIENCE. IRENE, OUR SALESPERSON, WAS EXTREMELY HELPFUL WITH THE CARPET AND VINYL FLOORING SELECTION. SHE DROVE DOWN THE NEXT DAY TO PERSONALLY MEASURE THE ROOMS FOR THE CARPET AND VINYL. KEN, OUR INSTALLER, DID A MAGNIFICENT JOB. WE THINK HE'S ONE OF THE BEST IN THE BUSINESS. HE'S COURTEOUS, VERY EFFICIENT, AND EXTREMELY KNOWLEDGEABLE. WE WILL BE REMODELING 2 MORE ROOMS IN THE FUTURE AND WE WILL NOT HESITATE WORKING WITH BROWN'S FLOORING, IRENE, AND KEN, AGAIN. THANK YOU FOR A JOB WELL DONE AND THE ANGIE'S LIST DISCOUNT.
STEVEN G.
May 2005
Carpet Installation
VERY HELPFUL AND KNOWLEDGEABLE. LOTS OF SELECTIONS FOR INDOOR/OUTDOOR CARPETING.
DAVID W.
May 2005
Flooring, Carpet Installation
FROM START TO FINISH IRENE WAS VERY HELPFUL AS WELL AS PATIENT. SHE MADE GOOD SUGGESTIONS AND HELPED MAKE THIS EASIER THAN EXPECTED. SHE WENT ABOVE AND BEYOND BY COMING OUT ON HER DAY OFF TO TAKE MEASUREMENTS AND GIVE US A PRICE QUOTE. THE JOB WAS STARTED ON TIME AND DONE IN A TIMELY FASHION. THE INSTALLATION WENT GREAT. THE INSTALLERS WERE VERY GOOD AND CLEANED UP AFTER THEY WERE DONE. THERE WAS VERY LITTLE WASTE. IRENE DID A GREAT JOB WHEN MEASURING BOTH FLOORING AND CARPET. DURING THE LAST DAY OF THE CARPET INSTALLATION, SHE CAME TO THE HOUSE AND CHECKED ON THE PROGRESS. I WOULD RECOMMEND HER AND BROWN'S FLOORING.
JANE C.
May 2005
Flooring
WONDERFUL, AS ALWAYS, ON TIME, EXCELLENT COMMUNICATION, VERY GOOD RATES. REPEAT CUSTOMER.
Jenny P.
Apr 2005
Flooring
VERY PROFESSIONAL. WORK DONE JUST AS DESCRIBED IN ESTIMATE. VERY CLEAN; NO MESS LEFT EVEN THOUGH THE WORK TOOK THREE DAYS.
STUART W.
Mar 2005
Carpet Installation
WONDERFUL EXPERIENCE. NOT ONLY WAS BOB VERY PROMPT ON GIVING US THE PRICE QUOTE, INSTALLATION WENT AHEAD OF SCHEDULE.
ALAN E.
Feb 2005
Carpet Installation
I HAVE USED BROWN'S FLOORING IN THE PAST AND WILL USE THEM AGAIN. THEY EMPLOY TOP NOTCH INSTALLERS. KEN DID AN EXCELLENT JOB WITH THE LAMINATE FLOORING. HE TAKES A LOT OF PRIDE IN HIS WORK AND IS VERY EXPERIENCED. KEITH AND TOM INSTALLED THE CARPET AND ALSO DID AN EXCELLENT JOB. THEY WERE CAREFUL NOT TO MAKE ANY MARKS ON THE WALLS AND WORKED VERY WELL TOGETHER. I WAS COMFORTABLE HAVING THESE PEOPLE WORK IN MY HOME. BOB WORKMAN IS GREAT TO WORK WITH AND LET ME KEEP SAMPLES FOR AS LONG AS IT TOOK ME TO MAKE A DECISION.
John E.
Feb 2005
Hardwood Flooring Service
ESTIMATOR WAS VERY HELPFUL. PRICE WAS MUCH BETTER THAN OTHER ESTIMATES. INSTALLERS CAME WHEN PROMISED, WORKED QUIETLY AND DILIGENTLY AND DID EXCELLENT WORK. WE ARE VERY PLEASED.
Mrs. H.
Feb 2005
Flooring
FREE ESTIMATE/MEASURING.
BILL C.
Jan 2005
Carpet Installation
IRENE WAS VERY KIND AND REALLY HELPED ME A LOT. SHE HAS THE PATIENCE OF JOB!!! I HAD ALREADY BEEN SOMEWHERE ELSE AND WAS PRETTY SURE THAT I WOULD BUY FROM THEM. BUT BEING A GOOD SHOPPER, I DECIDED THAT I WANTED TO CHECK OUT ANOTHER SOURCE. IRENE DID NOT HAVE EXACTLY WHAT I WANTED IN CARPET. HER PRICE WAS VERY COMPETITIVE, EXCEPT FOR THE LAMINATE THAT I HAD CHOSEN. I WOULD RECOMMEND BROWN'S, EVEN THOUGH I DID NOT PURCHASE FROM THEM.
JIM C.
Jan 2005
Carpet Installation
I WENT TO BROWN'S BECAUSE THEY WERE SO GOOD TO WORK WITH ON MY KITCHEN FLOOR ONE AND HALF YEARS AGO. I WAS NOT DISAPPOINTED WITH THAT JOB. THEY WERE VERY HELPFUL. THEY EVEN ORDERED LARGER SAMPLES OF TWO COLORS I WAS CONSIDERING AT NO EXTRA COST TO ME. THE COMPANY WAS ON TIME WITH THE INSTALLATION PROCESS. THEY PROVIDED QUALITY WORK.
MARK R.
Jan 2005
Flooring
EXCELLENT INSTALATION. INSTALLER DID A BETTER JOB THAN I THOUGHT COULD BE DONE AROUND A STONE FIREPLACE.
TIMOTHY C.
Dec 2004
Carpet Installation
WE WERE VERY IMPRESSED WITH BROWN'S! IRENE AT BROWN'S CARPET WAS VERY PATIENT AND PLEASANT TO WORK WITH. WE SHOPPED AT SEVERAL STORES WE FOUND AT ANGIE'S LIST, AND WE FOUND THE PRICES AND QUALITY AT BROWN'S TO BE THE BEST, BY FAR! THE TWO INSTALLERS WERE VERY CLEAN, PUNCTUAL, AND PROFESSIONAL. WE HIGHLY RECOMMEND THEM.
ROBERT B.
Dec 2004
Flooring
WONDERFUL, VERY NICE WORK AND EVERYTHING GREAT.
AMELIA R.
Nov 2004
Carpet Installation
WE HAD THE RUG IN OUR HOUSE FOR ABOUT TWO WEEKS WITH BOOKS STACKED UP AROUND THE SIDES TO TRY AND MAKE THE EDGES GO DOWN. IT DID NOT WORK. AT FIRST, THE BINDING WAS A DARKER COLOR AND DID NOT MATCH. THEY DID CHANGE THE BINDING AND NOW THE COLOR OF THE BINDING IS FINE. THEY SAID THAT THEY WOULD FIX THE RUG, AND ALSO TOLD MY HUSBAND THAT SEAGRASS WILL NOT LIE FLAT. I HAVE ANOTHER SEAGRASS RUG THAT I PURCHASED SOMEWHERE ELSE, AND IT LIES AS FLAT AS A PANCAKE.
Response from Brown's Flooring
"THIS WAS AN UNFORTUNATE SITUATION WHERE THE CUSTOMER INSISTED ON A CERTAIN FLOORING MATERIAL, IN SPITE OF WARNINGS ABOUT POSSIBLE UNDESIRABLE QUALITIES ASSOCIATED WITH IT. THE MANUFACTURER OF THIS MATERIAL DOES NOT GUARANTEE THAT IT WILL LAY FLAT UNDER CERTAIN CONDITIONS DUE TO THE FACT THAT IT IS A NATURAL PRODUCT, INSTEAD OF MAN-MADE. WHEN THE CUSTOMER WAS NOT HAPPY WITH THE BINDING COLOR, WE AGREED TO CHANGE IT AT OUR COST. THEY DID NOT MAKE US AWARE OF THE PROBLEM FOR TWO WEEKS AFTER THE RUG WAS PICKED UP. IT WAS ANOTHER TWO WEEKS BEFORE THE CUSTOMER CAME IN TO CHOOSE A BINDING COLOR THEY WOULD BE HAPPY WITH. BECAUSE OF THIS, WE FEEL A "D" FOR PUNCTUALITY IS RATHER UNFAIR. IN ADDITION, THE BINDING THEY PICKED OUT WAS MORE EXPENSIVE. WITHOUT ANY ARGUMENT OR ADDITIONAL COST TO THE CUSTOMER, WE REPLACED THE BINDING AND INSERTED WEIGHTS IN THE CORNERS IN AN EFFORT TO ENSURE THAT IT LIES FLAT. WE FEEL WE MADE EVERY EFFORT TO ENSURE CUSTOMER SATISFACTION."
GERRY K.
Nov 2004
Flooring
THIS WAS A COMPLICATED FLOORING JOB BECAUSE THEY HAD TO CUT AROUND THE WATER HEATER, THEY MOVED THE WASHER AND DRYER AND THEY HAD TO CUT AN OPENING IN THE FLOOR TO GET TO THE CRAWLSPACE UNDER THE HOUSE. THEY DID A REALLY GOOD JOB IN HIDING THE SEAMS. THEY WERE EFFICIENT AND PROFESSIONAL. THEY WERE POLITE, GOOD MEN. I ALSO USED THIS COMPANY TO REFINISH MY KITCHEN HARDWOOD FLOOR. EXCELLENT SERVICE FROM WONDERFUL PEOPLE. THEY WERE CLEAN, AND THE DUST WASN'T AN ISSUE. IT LOOKS LIKE A BRAND NEW FLOOR NOW THAT THEY WERE DONE. I'M SURPRISED AT THE HIGH LEVEL OF QUALITY. THEY WERE RESPONSIVE, KEPT IN CONSTANT COMMUNICATION, COVERED EVERYTHING FOR ME & I'M VERY PLEASED.
Margaret T.
Oct 2004
Carpet Installation
THEY WERE EASY TO WORK WITH, THE SELECTION WAS MEDIUM. EVERYTHING ELSE WAS VERY GOOD. THE INSTALLERS CLEANED UP WELL AND WERE PROFESSIONAL.
WILLIAM B.
Oct 2004
Carpet Installation
ALL AROUND DECENT EXPERIENCE
JOAN F.
Sep 2004
Carpet Installation
VERY PLEASED WITH THE OVERALL SERVICE OF BROWN'S. BOB, WORKMAN, WAS VERY HELPFUL. HIS SALESMANSHIP IS TOP NOTCH. WOULD RECOMMEND HIM AND THE COMPANY, AS WELL AS, OTHER HELPFUL STAFF. THIS IS SECOND TIME WE'VE ORDERED CARPETING FROM BOB. ALSO HAD TOP NOTCH INSTALLERS WHO DID AN EXCELLENT JOB. REASONABLY PRICED.
Michael L.
Aug 2004
Carpet Installation
THEY DID A VERY NICE JOB. IN ADDITION TO THE CARPET WE PURCHASED, THEY LAID CARPETING ON OUR STAIRS THAT WE ALREADY HAD. THE CARPET WAS 10 YEARS OLD AND THE BACKING WAS STIFF AND MADE THE INSTALLATION MORE DIFFICULT, BUT HE DID IT GRACIOUSLY WITHOUT SAYING A WORD AND IT LOOKS GOOD. I WAS IMPRESSED WITH THEIR WILLINGNESS TO WORK WITH US. WE DIDN'T COMPARE PRICING, AS WE HAD A TIGHT TIME FRAME TO GET THE WORK DONE.
DORIS W.
Aug 2004
Flooring
THEY DID A NEAT AND RELIABLE JOB. THEY WERE FLEXIBLE WITH SPECIAL REQUESTS, VERY ACCOMMODATING, AND COURTEOUS. THE JOB WAS COMPLETED SOONER THAN WAS ESTIMATED.
Licensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Brown's Flooring is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed
Brown's Flooring accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Brown's Flooring offers free project estimates.
Yes, Brown's Flooring offers eco-friendly accreditations.
Yes, Brown's Flooring offers a 5% senior discount.
No, Brown's Flooring does not offer emergency services.
Yes, Brown's Flooring offers warranties.
Brown's Flooring offers the following services: Flooring Sales & Installation - Carpet, No-Wax Vinyl, Laminate, Hardwood, Vinyl Tile, Vinyl Plank, Carpet Binding, & Custom Area Rugs.
Installation of floors not purchased through Brown's, sales or installation of ceramic tile or oriental rug repair.