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Broad Ripple Service Experts

4.7(
2,374
)

Heating and Air Conditioning, Plumbing, Water Heaters,

... +11 more

About us

In the heat of summer or cold of winter – especially in Indianapolis – AC and Furnace repairs are probably the last thing you want to be thinking about. But that won’t stop it from happening. But it’s your lucky day… Broad Ripple Heating Service Experts Heating & Air Conditioning is dedicated to performing expert quality AC and Furnace repair, maintenance and installation throughout Indianapolis. The last thing we want is for you to be stuck in an uncomfortable home during the hottest days of summer or coldest days of winter. Regardless of the time of day, our experts will have you basking in the comfort of your repaired AC or Furnace in no time. We’re so sure of our workmanship that we guarantee it in writing for one full year. Our 100% Satisfaction Guarantee firmly documents our commitment to upholding the highest level of HVAC service in in the industry. In fact, Broad Ripple Heating Service Experts repairs, sells and installs more air conditioners and furnaces than any other HVAC company in all of North America. More people trust us with their home comfort, so you know your home will be back to normal quickly. 35 employees. No subs. Charges flat rate. No travel charges with a membership. Charges a diagnostic fee. Ask about Angie's List discount. Award winning. Additional DBAs - Service Experts LLC, Broad Ripple Heating & Air Conditioning, Broad Ripple Heating Service Experts LLC, Service Experts of Indiana LLC, Service Experts of Indianapolis, Sylvester's Service Experts, Village Plumbing Service Experts. Additional phones - (317) 253-8300, (813) 645-6220, (888) 432-8266, (317) 781-2580. Additional websites - www.broadrippleheating.com, www.serviceexperts.com, www.villageplumbingweb.com, www.serviceexpertsofindy.com, www.sylvesters-serviceexperts.com, customercare@serviceexperts.com. Additional contact name - General Manager, Richard Everhart. Locally Operated.

Business highlights

59 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing services Furnace, Air Conditioner, Heat Pump, Boiler, Geothermal Sales, Repair, & Installation Air Duct Cleaning, Blown in Attic Insulation & Indoor Air Quality Products.

Services we don't offer

Heavy Industrial

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.62,374 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
8%
3
3%
2
4%
1
5%
Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Write a review
Showing 2201-2225 of 2374 reviews
JERRY K.
08/2007
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Route maintenance.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Broad Ripple Service Experts
WE APPRECIATE THE BUSINESS. I'M GLAD ALL WENT WELL. CALL US THIS WINTER IF YOU NEED US...THANKS, LARRY.
08/2007
5.0
heating & air conditioning/hvac
  + -1 more
They always do a nice job!
Description of Work: They do a seasonal check up on my furnace and A/C twice a year.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Broad Ripple Service Experts
THANK YOU FOR THE BUSINESS! HOPE ALL WENT WELL THIS SUMMER AND WE'LL SEE YOU THIS FALL, LARRY.
TOM R.
07/2007
5.0
heating & air conditioning/hvac
  + -1 more
They do a nice job.
Description of Work: They come out summer and fall and do checks on the furnace and air conditioning. They installed a new thermostat, humidifier, and upgraded the house air filter.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Broad Ripple Service Experts
MEMBER, THANKS FOR THE BUSINESS. ALL THOSE ITEMS YOU MENTIONED WILL MAKE A HUGE DIFFERENCE IN YOUR HOME'S INDOOR AIR QUALITY AND UTILITY COSTS. ENJOY!! LARRY
MARIA T R.
06/2007
5.0
plumbing
  + -1 more
They did a good job.
Description of Work: I had a high water bill so they came out to check for leaks.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Response from Broad Ripple Service Experts
MEMBER, THANK YOU FOR YOUR COMMENTS. ED KITTLE
MATTHEW & MELINDA M.
05/2007
5.0
heating & air conditioning/hvac
  + -1 more
They do a good job.
Description of Work: They came out to check my air conditioning in the spring and heating in the fall.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Broad Ripple Service Experts
THANK YOU FOR TAKING THE TIME TO RESPOND TO OUR WORK. I'M GLAD ALL WENT WELL...WE'LL SEE YOU THIS FALL, LARRY.
Paula D.
05/2007
5.0
plumbing
  + -1 more
I'd use them again.
Description of Work: Replaced an outside faucet that had frozen.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Broad Ripple Service Experts
MEMBER, THANK YOU FOR YOUR COMMENTS. ED KITTLE
STEPHEN & LAURA S.
05/2007
5.0
water heater repair
  + -1 more
They provided good service.
Description of Work: They replaced a water heater for me.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
JUSTIN & JUDITH L.
04/2007
5.0
plumbing, wells
  + 0 more
unknown
Description of Work: I had them check my sump pump, one of the toilets for water flow and they also installed a new drain in one of the kitchen sinks.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$183
Response from Broad Ripple Service Experts
MEMBER, THANK YOU FOR YOUR COMMENTS ON VILLAGE PLUMBING. ED KITTLE
NATE H.
04/2007
5.0
plumbing
  + -1 more
unknown
Description of Work: They cleared the drain the basement.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Broad Ripple Service Experts
MEMBER, THANK YOU FOR YOUR COMMENTS ON VILLAGE PLUMBING. ED KITTLE
phyllis S.
03/2007
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They sent someone out at 4am to look at my furnace that was not working properly.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
DAVID B.
02/2007
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Furnace service, diagnose faulty thermostat.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$160
Response from Broad Ripple Service Experts
THANK YOU FOR THE GOOD MARKS...WE APPRECIATE IT. ANY OTHER CONCERNS, GIVE US A CALL AND WE'LL DO OUR BEST. LARRY
ROB E.
01/2007
5.0
heating & air conditioning/hvac
  + -1 more
They did a good job.
Description of Work: They installed two new furnaces.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,652
Response from Broad Ripple Service Experts
THANK YOU FOR THE BUSINESS, WE REALLY APPRECIATE IT. YOU GOT A WONDERFUL SYSTEM INSTALLED IN YOUR HOME THAT WILL PROVIDE YOU WITH MANY YEARS OF COMFORT AND ENERGY SAVINGS. IF YOU HAVE ANY QUESTIONS OR CONCERNS LET US KNOW AND WE'LL ALWAYS HELP. AGAIN, MANY THANKS, LARRY.
TARA S.
12/2006
5.0
heating & air conditioning/hvac
  + -1 more
Everything was fine!
Description of Work: They repaired a leak to the furnace humidifier.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from Broad Ripple Service Experts
HI, THANKS FOR GIVING US THE OPPORTUNITY TO WORK WITH YOU. I'M GLAD ALL WENT WELL AND HOPE TO CONTINUE THE RELATIONSHIP. LARRY
DONALD H.
10/2006
2.0
heating & air conditioning/hvac
  + -1 more
I did not use them.
Description of Work: Called for a service call. I did not use them they were to expensive they were going to charge $99.00 for a service charge.
Rating CategoryRating out of 5
responsiveness
2.0
KAREN L.
10/2006
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They did furnace maintenance.
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from Broad Ripple Service Experts
THANKS FOR GIVING OUR GROUP AN OPPORTUNITY TO WORK WITH YOU. I'M GLAD IT WAS A PLEASANT EXPERIENCE AND HOPE TO SEE YOU AGAIN, LARRY.
GRETCHEN PARKER & DANIEL G.
09/2006
4.0
plumbing
  + -1 more
unknown
Description of Work: Unclogged drains.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$170
Response from Broad Ripple Service Experts
UNFORTUNATELY, YOUR HOUSE HAS A CODE VIOLATION THE WAY YOUR SUMP PUMPS ARE DRAINED, AND MARK WAS GIVING YOU OPTIONS TO BRING IT BACK INTO CODE. AFTER WE TALKED ON THE PHONE, I AGREED TO SEND ANOTHER TECH OUT FOR A SECOND OPINION, WHICH YOU SCHEDULED AND THEN CANCELED THE DAY BEFORE THE APPOINTMENT, STATING YOUR HUSBAND WAS GOING TO TRY AND FIX. ANY TIME WE FIND A CODE VIOLATION, WE HAVE TO BRING IT TO YOUR ATTENTION, SO THAT WE ARE NOT LIABLE DOWN THE ROAD. ED KITTLE
MARC W.
08/2006
5.0
heating & air conditioning/hvac
  + -1 more
They come and check my unit.
Description of Work: I have a maintenance agreement for my heating and a/c unit.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Broad Ripple Service Experts
I WANTED TO THANK YOU FOR TAKING THE TIME TO COMMENT ABOUT OUR COMPANY. I APPRECIATE IT. HOPE ALL WORKS WELL THIS FALL. GIVE US A CALL WITH ANY ISSUES. LARRY
DAVID & NANCY D.
06/2006
5.0
heating & air conditioning/hvac
  + -1 more
Very good service.
Description of Work: Repair on both our air conditioners.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$213
Response from Broad Ripple Service Experts
THANK YOU FOR THE NICE RESPONSE, I APPRECIATE IT. HOPE ALL WORKS WELL THE REST OF THE SEASON, LARRY.
JAY F.
05/2006
5.0
heating & air conditioning/hvac
  + -1 more
I would highly recommended.
Description of Work: They did all the duct work on a new room addition and did a HVAC tune-up.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Broad Ripple Service Experts
THANKS JAY, IF WE CAN BE OF ANY MORE HELP, LET US KNOW, LARRY.
JILL H.
05/2006
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced some damaged plumbing in our bathroom.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Broad Ripple Service Experts
THANK YOU FOR YOUR REPORT. ED KITTLE
JOAN K.
05/2006
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They installed a new furnace for us last year and have serviced it also.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Broad Ripple Service Experts
THANK YOU FOR TAKING THE TIME TO COMMENT ON OUR SERVICE. HOPE ALL WORKS WELL OVER THE SUMMER AND WE'LL SEE YOU FOR FALL SERVICE. I APPRECIATE IT, LARRY.
MALCOLM W S.
05/2006
5.0
heating & air conditioning/hvac
  + -1 more
Perfect in every way!!
Description of Work: 1/2 of Annual service contract on my Air Conditioning and Heating units.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$162
Response from Broad Ripple Service Experts
THANKS FOR THE GREAT REVIEW...SHORT AND TO THE POINT. IT SAYS IT ALL, I APPRECIATE IT, LARRY.
MRS JAMES B.
04/2006
5.0
heating & air conditioning/hvac
  + -1 more
THE PRICE OF THE PART SEEMED HIGH.
Description of Work: REPLACED THE IGNITER.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$208
Response from Broad Ripple Service Experts
THANK YOU FOR THE BUSINESS. I WILL LOOK INTO THE PRICE ON THE IGNITOR & MAKE SURE IT'S CORRECT. WE APPRECIATE YOUR COMMENTS, LARRY
RUTH B.
02/2006
5.0
plumbing
  + -1 more
unknown
Description of Work: They fixed a gas leak from the water heater, and reconnected the line from our water softener.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Broad Ripple Service Experts
THANK YOU FOR POSTING THIS REPORT, I'M GLAD WE COULD FIX YOUR PROBLEM, PLEASE CALL IN THE FUTURE FOR ANY OTHER SERVICE WORK. ED KITTLE
TOM M.
02/2006
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed heat pump.
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Broad Ripple Service Experts
WE APPRECIATE THE GREAT REPORT CARD...WE''LL KEEP WORKING HARD. CALL US IF YOU NEED HELP, LARRY.

Contact information

8227 Northwest Blvd Ste 300, Indianapolis, IN 46278

https://www.BroadRippleHeating.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded
Insured
Licensed*

Trade License Number
PC19900028
Trade License Locale
IN
Trade License Authority
Indiana
Trade License Expiration
12/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Drain Cleaning,
Air Duct Cleaning,
Wells and Pumps,
Natural Gas Lines,
Appliance Repair,
Sewer Cleaning,
Electrical,
Dryer Vent Cleaning,
Septic Systems

FAQ

Broad Ripple Service Experts is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Broad Ripple Service Experts accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Broad Ripple Service Experts offers free project estimates.
No, Broad Ripple Service Experts does not offer eco-friendly accreditations.
No, Broad Ripple Service Experts does not offer a senior discount.
Yes, Broad Ripple Service Experts offers emergency services.
No, Broad Ripple Service Experts does not offer warranties.
Broad Ripple Service Experts offers the following services: Plumbing services Furnace, Air Conditioner, Heat Pump, Boiler, Geothermal Sales, Repair, & Installation Air Duct Cleaning, Blown in Attic Insulation & Indoor Air Quality Products.
Heavy Industrial

Contact information

8227 Northwest Blvd Ste 300, Indianapolis, IN 46278

https://www.BroadRippleHeating.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day