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Broad Ripple Service Experts

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

In the heat of summer or cold of winter – especially in Indianapolis – AC and Furnace repairs are probably the last thing you want to be thinking about. But that won’t stop it from happening. But it’s your lucky day… Broad Ripple Heating Service Experts Heating & Air Conditioning is dedicated to performing expert quality AC and Furnace repair, maintenance and installation throughout Indianapolis. The last thing we want is for you to be stuck in an uncomfortable home during the hottest days of summer or coldest days of winter. Regardless of the time of day, our experts will have you basking in the comfort of your repaired AC or Furnace in no time. We’re so sure of our workmanship that we guarantee it in writing for one full year. Our 100% Satisfaction Guarantee firmly documents our commitment to upholding the highest level of HVAC service in in the industry. In fact, Broad Ripple Heating Service Experts repairs, sells and installs more air conditioners and furnaces than any other HVAC company in all of North America. More people trust us with their home comfort, so you know your home will be back to normal quickly. 35 employees. No subs. Charges flat rate. No travel charges with a membership. Charges a diagnostic fee. Ask about Angie's List discount. Award winning. Additional DBAs - Service Experts LLC, Broad Ripple Heating & Air Conditioning, Broad Ripple Heating Service Experts LLC, Service Experts of Indiana LLC, Service Experts of Indianapolis, Sylvester's Service Experts, Village Plumbing Service Experts. Additional phones - (317) 253-8300, (813) 645-6220, (888) 432-8266, (317) 781-2580. Additional websites - www.broadrippleheating.com, www.serviceexperts.com, www.villageplumbingweb.com, www.serviceexpertsofindy.com, www.sylvesters-serviceexperts.com, customercare@serviceexperts.com. Additional contact name - General Manager, Richard Everhart. Locally Operated.

Business highlights

59 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing services Furnace, Air Conditioner, Heat Pump, Boiler, Geothermal Sales, Repair, & Installation Air Duct Cleaning, Blown in Attic Insulation & Indoor Air Quality Products.

Services we don't offer

Heavy Industrial

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.62,374 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
8%
3
3%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 2126-2150 of 2374 reviews

ELIZABETH T.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: As part of my maintenance contract they serviced my furnace. I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Broad Ripple Service Experts
Thank you for taking the time to share your review. We appreciate your business!

DEBBIE L.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Broad Ripple Service Experts
Thank you for taking the time to share your review. We appreciate your business!

DAVID N.
01/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They tried to tell my me my furnace was unsafe and would 'blow-up' (the tech actually said this to me) if I used it. | |HOWEVER I got 3 opinons from 3 other companies that said this was *NOT* true.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$75

Response from Broad Ripple Service Experts
We regret you feel that we have not provided the expert service you expected or deserved and would like to hear from you directly about your particular situation. No one looks forward to a costly solution, but the proper & responsible fix for some HVAC problems can be expensive. Our technicians receive NATE-certified training to ensure that they diagnose issues properly and they are expected to provide outstanding, reliable service every time they visit a customer. We hope you will contact our Customer Relations Specialist, at [hyperlink removed] or give her a call at 855-301-2206 and allow us the opportunity to resolve this matter.

THOMAS S.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Broad Ripple Heating Service Experts for both heating and air. They are very good.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Broad Ripple Service Experts
Thank you for taking the time to share your review. We appreciate your business!

Richard C. L.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

Response from Broad Ripple Service Experts
Thank you for taking the time to share your review.

Cliff B.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Preventive air condition service. Excellent service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Broad Ripple Service Experts
Thank you for taking the time to share your review. We appreciate your business!

Christine N.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I'm on a service contract, and this was a semiannual checkup. These folks are top notch, real pros.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Broad Ripple Service Experts
Thank you for taking the time to write this review. We are happy to hear of your satisfaction with Service Experts and appreciate your business!

AnneMarie & John Q.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Tune up, clean, change filter the furnace, adjust humidifier, overhaul service to make sure the furnace will work well over the winter. |

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Broad Ripple Service Experts
Thank you for taking the time to share your review. We appreciate your business!

SUSAN M & BERT S.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They quickly found and fixed the problem with our furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Broad Ripple Service Experts
Thank you for taking the time to share your review. We appreciate your business!

DONNA W.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The service man did my semi-annual furnace inspection and tune-up. He was very thorough and explained some things I had questions about. He was very courteous, friendly, and very neat in his work. I have an annual contract with Service Experts that is reasonably priced and provides a discount on parts and any future work. I have used this company for many years, and I can always count on them if there are any problems with my HVAC system.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Broad Ripple Service Experts
Thank you for taking the time to write this review. We are happy to hear of your satisfaction with Service Experts and appreciate your business!

Allan F.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: SE did general sevice. I have a service contact with them.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Broad Ripple Service Experts
Thank you for taking the time to share your review. We appreciate your business!

JACK K.
12/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Routine furnace maintenance. |Was told that capacitor on blower (fan) needed replacement which cost $106.00 |This capacitor sells for $11.92 on Amazon. I would estimate |installation time to be approximately 2-3 minutes. |Since I already had prepaid for the routine service call ($180.00) and the technician was already here, the capacitor replacement cost appears excessive. |I was also told I needed a new thermostat but the present one appears to be functioning flawlessly.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$286

Response from Broad Ripple Service Experts
Thank you for taking the time to share your review. We appreciate your business!

PEG F.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I have used Service experts for years. I have a service agreement with them. They service two furnaces and one air conditioner for me at the rate of $270/year. The agreement includes two visits a year, 24/7 emergency service, and discounts on additional work and furnace parts. their technicians are courteous and skilled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Broad Ripple Service Experts
Thank you for taking the time to write this review. We are happy to hear of your satisfaction with Service Experts and appreciate your business!

Donald H.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Emergency repair and maintainence when furnace quit. |Has worked fine ever since

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Broad Ripple Service Experts
Thank you for taking the time to share your review. We appreciate your business!

David L W.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced furnace and AC systems. The services were done the next day. There was an issue that needed some additional cleanup, but it was done immediately.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Broad Ripple Service Experts
Thank you for taking the time to share your review. We appreciate your business!

Veronica D.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: checked system for winter. no repairs needed. cost was covered by contract.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Broad Ripple Service Experts
Thank you for taking the time to share your review. We appreciate your business!

Steven B.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Have used them for the 20 years I have owned this house. They maintain the AC and Furnace for me (and replaced them about 5 years ago). Have always liked the technicians and found them to be knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Broad Ripple Service Experts
Thank you for taking the time to share your review. We appreciate your business!

James A. D.
12/2014
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Everything works fine.
Description of Work: They made 3 trips. They replaced a circuit breaker, replaced a solnoid valve, replaced a universal relay, and they replaced a transformer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,039

Response from Broad Ripple Service Experts
Thank you for taking the time to share your review. We appreciate your business!

Rick B.
12/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: They have completed plumbing work and serviced out heating and air conditioning unit. We have used them for a long time and they have done a good job.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Broad Ripple Service Experts
Thank you for taking the time to write this review. We are happy to hear of your satisfaction with Service Experts and appreciate your business!

Daniel & Sharon N.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: June 10-Checked hot water tank for possible leak. None found. Determined AC condenser pipe leaking.June 16-glued AC pipe satisfactorily. Cost for visit and service agreement on furnace and air conditioner $260. Very honest and professional. Would recommend them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from Broad Ripple Service Experts
Thank you for taking the time to write this review. We are happy to hear of your satisfaction with Service Experts and appreciate your business!

Daniel & Sharon N.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Checked AC system inside and out. Found to be low in coolant and recharged. Electrical component replaced. Checked out satisfactorily. Cooling system working better.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Response from Broad Ripple Service Experts
Thank you for taking the time to write this review. We are happy to hear of your satisfaction with Service Experts and appreciate your business!

Diane D.
07/2014
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Their service is great excellent.
Description of Work: They do maintenance of the heat during the fall and the air conditioning in the spring.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARCIA K.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I needed a new heating/air conditioning unit for part of the house. All options were explained and service was prompt. The installers were neat, respectful and answered all questions.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Broad Ripple Service Experts
Thank you for taking the time to write this review. We are happy to hear of your satisfaction with Service Experts and appreciate your business!

PHYLLIS W.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
I am satisfied with their service.
Description of Work: I use BroadRipple Heating and AirCondition LLC for heating & a/c services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carissa H.
05/2014
1.0
heating & air conditioning/hvac
  + -1 more
Read above. They suck.
Description of Work: AC unit wasn't working. Called and had to leave a message- no one returned my call. Called again and explained the air handler is in the attic. They sent someone out 3 days later. Tech showed up with a bad attitude. Didn't bring a ladder. Didn't want to go up into the attic. When he came back down he explained that I would need a new AC unit because that parts for mine are not available. I called another company for a quote, they found the parts and fixed the unit. This was a SALES job. Tech was not interested in fixing my unit.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

Contact information

8227 Northwest Blvd Ste 300, Indianapolis, IN 46278

https://www.BroadRippleHeating.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
PC19900028
Trade License Locale
IN
Trade License Authority
Indiana
Trade License Expiration
12/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Drain Cleaning,
Air Duct Cleaning,
Wells and Pumps,
Natural Gas Lines,
Appliance Repair,
Sewer Cleaning,
Electrical,
Dryer Vent Cleaning,
Septic Systems

FAQ

Broad Ripple Service Experts is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Broad Ripple Service Experts accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Broad Ripple Service Experts offers free project estimates.
No, Broad Ripple Service Experts does not offer eco-friendly accreditations.
No, Broad Ripple Service Experts does not offer a senior discount.
Yes, Broad Ripple Service Experts offers emergency services.
No, Broad Ripple Service Experts does not offer warranties.
Broad Ripple Service Experts offers the following services: Plumbing services Furnace, Air Conditioner, Heat Pump, Boiler, Geothermal Sales, Repair, & Installation Air Duct Cleaning, Blown in Attic Insulation & Indoor Air Quality Products.
Heavy Industrial

Contact information

8227 Northwest Blvd Ste 300, Indianapolis, IN 46278

https://www.BroadRippleHeating.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day